What 1,774 owners told NHTSA about the 2013 Ford Fusion Energi

WHILE DRIVING ON 95 NORTH FROM US 100 TO PALM COAST PARKWAY I STARTED TO SMELL COOLANT IN THE CAR STARTED TO OVERHEAT. THE ENGINE SHUT OFF I PUT IT IN NEUTRAL AND COAST UNTIL HE CAME TO A STOP. UPON OPENING THE HOOD I SAW A 2 TO 3 INCH HOLE IN THE SIDE OF THE HOSE GOING FROM THE RADIATOR TO THE ENGINE.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PUT IN PARK, THE VEHICLE DID NOT START. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BUSHING ON THE END OF THE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000. THE VIN WAS NOT AVAILABLE.

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I'M ON LUNCH AT WORK, AND GO TO PUT MY CAR IN DRIVE.. NOTHING WON'T BUDGE, SO I TRY PUTTING IT REVERSE NOTHING ITS STUCK IN PARK. AFTER WAITING 4 HOURS FOR A TOW TRUCK, AND GET IT TO THE DEALERSHIP I'M TOLD ITS THE BUSHING CABLE WHICH HAS A RECALL ON IT... JUST NOT MY VIN. ALSO THE REPAIRS ARE GOING TO COST 500 DOLLARS, AND THE PART IS ON BACK ORDER FOR THREE WEEKS. SO NOT ONLY DO I HAVE TO PAY FOR A RENTAL CAR FOR THREE WEEKS, I HAVE TO PAY 500 DOLLARS FOR SOMETHING THAT SHOULD ABSOLUTELY BE COVERED UNDER A RECALL.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER SIDE DOOR OPENED. THE VEHICLE WAS TAKEN TO CASA FORD (5815 MONTANA AVE, EL PASO, TX 79925 (915) 779-2272) WHERE THE CONTACT WAS INFORMED THAT THE RECALL (THE CONTACT WAS UNABLE TO VERIFY THE RECALL INFORMATION) HAD EXPIRED WITH NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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OUR CALL HAD A RECALL , NEVER GOT NOTICE AND THE RECALL ON THIS VEHICLE LOCALIZED OVERHEATING MY CYLINDER HEAD TO CRACK, RESULT IN FIRE IN ENGINE AND THIS IS WHAT HAPPENED TO OUR 2013 FORD FUSION

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RANDOM FAILURE OF LEFT FRONT BRAKE HOSE FROM BODY LINE TO BRAKE CALIPER. VEHICLE HAD ONLY 66,214 MILES ON ODOMETER. HOSE FAILED WITH ZERO WARNING DURING NORMAL BRAKE USAGE WHILE DRIVING IN STRAIGHT LINE RESULTING IN ALMOST NO BRAKING POWER. ZERO SIGNS OF PHYSICAL DAMAGE TO HOSE. CONTACTED DEALER. DEALER INDICATED THAT ORIGINAL FACTORY P\N WAS OBSOLETED AND A NEW P\N WAS BEING ISSUED. DECIDED TO REPLACE ALL (4) BRAKE HOSES FOR FEAR OF ANOTHER FAILURE. I HAVE RETAINED THE FACTORY PARTS THAT WERE REPLACED.

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RECALL ON SEAT BELTS RESTRAINTS HAVE NOT BEEN REMEDY. NHTSA RECALL NUMBER16V875000 FROM 2016

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT AFTER SWITCHING THE SHIFTER INTO THE PARK POSITION THE VEHICLE BEGAN TO ROLL DOWN A SLIGHT INCLINE. WHILE INSPECTING UNDER THE HOOD IT WAS DISCOVERED THAT THE SHIFT CABLE BUSHING HAD DISCONNECTED. THE CONTACT STATED THAT HE REPLACED THE BUSHING AND THE FAILURE WAS REMEDIED. THE LOCAL DEALER AUTONATION FORD (23775 CENTER RIDGE RD. STE. WESTLAKE, OH) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 111,000.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LANCE CUNNINGHAM FORD (4101 EAST CLINTON HIGHWAY, KNOXVILLE, TN 37912, (866) 591-3943) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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LOUD CRACKING SOUNDS COMING FROM SPEAKERS CAUSED BY A FAILED AUDIO CONTROL MODULE, ONLY 82K MILES IN. CAR BATTERY DRAINING, WEEKLY REQUIRED JUMP-STARTS WITH BRAND NEW BATTERY INSTALLED.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: CAS 16162364. THE FAILURE MILEAGE WAS UNKNOWN.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE VEHICLE OVERHEATED AND THE "COOLANT LOW" INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THOMASVILLE FORD LINCOLN (LOCATED AT 1515 E JACKSON ST, THOMASVILLE, GA 31792, (229) 379-3192) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL LEAK. THE CONTACT WAS REFERRED TO MITCHELL COUNTY FORD (229-336-9002, LOCATED AT 231 US-19, CAMILLA, GA 31730). THE CONTACT STATED THAT THE DEALER DID NOT TAKE HER CALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CONTINUE TO CALL MITCHELL COUNTY FORD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.

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TAKATA RECALL SPRING LOAD GAS TANK COVER BROKE (SPRING EITHER BROKE OR FELL OFF)

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TAKATA RECALL

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THE FORD FOCUS WAS RECALLED FOR FUEL INJECTION ISSUES BUT MY FUSION ALONG WITH MANY OTHER ISSUES HAS THE SAME ISSUE.

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I GOT RECALL ON DOOR LOCKS TOOK IN 2016 AND DOOR CAME OPEN OCT. 12 2018 THEY WANT ME TO PAY TO GET LOCK FIX

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POWER STEERING ASSIST FAULT, CAR WAS PARKED STARTED ENGINE AND HAD NO POWER STEERING.

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"TAKATA RECALL" BUT NOT SURE. STARTED MY CAR DROVE THROUGH A PARKING LOT AT LOW SPEED. WHEN PULLING ONTO THE HIGHWAY MY FRONT AIR BAG LIGHT WENT ON. PULLED OFF THE ROAD TURNED OFF MY CAR. LOOKED AT OWNERS MANUAL. STARTED CAR, MOVED MY DRIVERS SEAT BACK AND DROVE HOME LEANING MY BODY TO THE RIGHT PASSENGER SIDE. LIGHT STAYED ON ALL THE WAY. I CALLED MY REGULAR MECHANIC ABOUT THIS PROBLEM AND HE INFORMED ME THAT THEY COULD NOT TOUCH THE CAR DUE TO THE RECALL AND TO CALL THE DEALER. CALLED FORD WHEN I GOT TO MY HOME. THEY INFORMED ME THAT THERE SYSTEMS WERE DOWN AND NOT TO DRIVE CAR. IT WAS EXTREMELY UNNERVING TO GET HOME.

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FORD FUSION RECALL - COOLANT LEAKS / ENGINE OVERHEATING AND FIRES I BOUGHT A 2013 FORD FUSION WITH 36,000 MILES ON IT LESS THAN THREE MONTHS AGO. THIS VEHICLE WAS INCLUDED IN THE 2017 RECALL DUE TO COOLANT LEAKS AND ENGINE OVERHEATING ISSUES WHICH HAVE RESULTED IN ENGINE FIRES. THE RECALL DID NOT PROVIDE ANY REPAIRS OR REPLACEMENTS TO THE COOLANT SYSTEM BUT INSTEAD INSTALLED A SENSOR INTENDED TO NOTIFY THE DRIVER WHEN OVERHEATING WAS OCCURRING AND TO SHUT DOWN THE CAR ENGINE BEFORE A FIRE IGNITED. MY CAR DID GET THIS SENSOR BEFORE I BOUGHT IT AND A PRESSURE TEST WAS PERFORMED, HOWEVER A COOLANT LEAK IS STILL PRESENT AND THE VEHICLE DID OVERHEAT TO THE POINT OF ENGINE AND COMPUTER SHUT DOWN. THERE IS CURRENTLY NO LONG-TERM FIX SUGGESTED BY FORD OR THE DEALERSHIP FOR THIS ISSUE. THE EXISTING RECALL DOES NOT PROTECT THE DRIVER OR CAR OCCUPANTS OF IMMINENT DANGER FROM ENGINE FIRES OR FROM PROPERTY DAMAGE.

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THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION DETACHED FROM THE TRANSMISSION ON 10/22/2018. THE DEFECT CAUSED THE TRANSMISSION TO BE IN A GEAR STATE (REVERSE) DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY ME (DRIVE). MY DAUGHTER AND I WERE IN THE CAR, AND THE ISSUE CAUSED THE VEHICLE TO HIT A BUSH AT MY DAUGHTER'S PRESCHOOL, BECAUSE WHEN I HIT THE GAS, THE CAR WENT BACKWARDS INSTEAD OF FORWARDS INTO A PARKING SPOT IN THE PARKING LOT. I WAS ABLE TO BRAKE AND ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. FORTUNATELY, NO ONE WAS INJURED IN THE INCIDENT, AND THE VEHICLE EXPERIENCED NO BODY DAMAGE. I GOOGLED THE ISSUE, AND WITH MY WIFE, WAS ABLE TO MANUALLY CHANGE THE GEAR IN THE ENGINE COMPARTMENT TO DRIVE, AND I DROVE THE VEHICLE TO OUR TRUSTED MECHANIC ABOUT A MILE AWAY. MY GOOGLE RESEARCH INDICATED THAT SOME 2013 FORD FUSIONS WERE SUBJECT TO RECALL FOR THE ISSUE, SO I CALLED THE LOCAL DEALERSHIP (ROUSH FORD) TO DETERMINE WHETHER MY VEHICLE WAS SUBJECT TO THE RECALL. THE DEALERSHIP, AND LATER FORD CONFIRMED BY PHONE THAT MY VEHICLE, WITH ITS VIN, WAS NOT SUBJECT TO THE RECALL. THE FORD CASE NUMBER FOR MY REQUEST IS CAS16129095. SINCE MY ISSUE IS THE SAME AS THAT FOR OTHER 2013 FUSIONS SUBJECT TO RECALL, MY VEHICLE SHOULD BE SUBJECT TO RECALL AND REIMBURSEMENT FROM FORD. I NEED MY VEHICLE FOR WORK, HOWEVER, SO MY MECHANIC, VALENTINO'S, IS REPAIRING THE VEHICLE TODAY FOR AROUND $350, INCLUDING PARTS AND LABOR. I EXPECT TO BE LATER REIMBURSED FOR THESE REPAIRS BY FORD.

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TAKATA RECALL COMPLAINT: TRANSMISSION SHIFTER CABLE CAME OUT FROM GEAR BOX...THE CABLE POP OUT OF PLACE WHILE SHIFTING INTO REVERSE. UNABLE TO SHIFT BACK INTO DRIVE BECAUSE CABLE POP. THE VEHICLE WAS STATIONARY.

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DOOR WON'T ENGAGE AND REMAINS OPENED, SO I CHECKED THE INTERNET AND FOUND THAT FORD HAS NUMEROUS DOOR LATCH RECALLS AND IT APPEARED THAT MY FOCUS OF THE YEARS I OWN WAS INCLUDED. I WENT TO THE DEALER AND WHEN I PULLED IN, THE GREETING PERSON SAW MY BUNGIE CORD SYSTEM TO HOLD THE DOOR SOMEWHAT CLOSED AND HE SAID "OH I KNOW WHY YOU'RE HERE" OBVIOUSLY, HE HAS SEEN THIS MANY TIMES, HOWEVER, WHEN I WENT TO THE DESK, THE REP SAID MY VIN WAS NOT INCLUDED IN THE RECALL AND I WOULD HAVE TO PAY FOR IT MYSELF. I LEFT AND CALLED FORD. I TOLD OF THE SITUATION AND SAID THIS IS DANGEROUS AND I WOULD HATE IF SOMETHING TRAGIC HAPPENED WHERE IT WOULD END UP IN A LAW SUIT OR ON THE NEWS. THE REP WHO WAS OBVIOUSLY IN ANOTHER COUNTRY AND I COULD BARELY UNDERSTAND, SAID SHE WAS GOING TO EXPEDITE THIS AND SEND IT TO MY DEALER'S SERVICE MANAGER AND I WAS TO CALL THE NEXT AFTERNOON. I CALLED WAS TRANSFERRED TO A VOICE MAIL WITH NO RESPONSE. I CALLED TWO DAYS LATER AND SPOKE TO THE SERVICE MGR WHO FOUND THE CASE BUT COULDN'T UNDERSTAND WHEN WAS WRITTEN. HE SAID HE WOULD CALL ME BACK LATER WHICH HE DID AND TOLD ME THAT FORD WILL NOT COVER THIS. SO NOW I HAVE A CALL TO THE EXECUTIVE TEAM AND AM AWAITING A RESPONSE.

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KEY NOT DETECTED MESSAGE CAME ON WITH THE KEY IN THE IGNITION AS I WAS DRIVING. THEN THE NEXT DAY IT WOULD NOT START.

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OUR MECHANIC SAYS THE VEHICLE HAS A DEFICIENCY IN THE RACK AND PINION. THEREFORE MAKING IT UNSAFE TO DRIVE WITHOUT COSTLY REPAIRS. AFTER RESEARCH I HAVE FOUND THAT THIS IS VERY COMMON FOR THE FORD FUSION AND MOST OF THEM ARE UNDER RECALL. HOWEVER WE SEEM TO HAVE THE ONE FUSION OUR OF MILLIONS THAT IS NOT UNDER RECALL.

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TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER IT WAS FUELED. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ECHELON FORD (4 S WHITE HORSE PIKE, STRATFORD, NJ 8084, (888) 439-2609) WHERE IT WAS DIAGNOSED THAT THE VALVE IN THE FUELING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 93,448.

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