What 679 owners told NHTSA about the 2013 Chrysler Town And Country

HEADREST EXPLODED WITH BROKEN PIECES SITTING IN MY DRIVEWAY. VAN WAS SITTING IN MY DRIVEWAY.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO ZEIGLER CHRYSLER DODGE JEEP RAM OF DOWNERS GROVE (2311 OGDEN AVE, DOWNERS GROVE, IL 60515, (630) 241-5500) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

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WHEN TRYING TO START MY VAN ALL THE DASH LIGHTS COME ON BUT THE VAN WILL NOT START AND THE ETC LIGHT COMES ON. THERE IS A CLICKING SOUND IN THE FUSE BOX AND THE BRAKE LIGHTS DO NOT LIGHT UP WHEN THE PEDAL IS PUSHED. TOOK IT TO THE MECHANIC WHO STATED THERE IS A PROBLEM WITH THE FUEL PUMP. THERE IS CURRENTLY A RECALL ON THE FUEL PUMP RELAY FOR CERTAIN TOWN & COUNTRY VANS BUT FOR SOME REASON DOES NOT INCLUDE THIS PARTICULAR ONE.

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SENSOR LIGHT COMING ON AND STAYING ON WHEN CAR IS MOVING THEN OFF THEN BACK ON WHEN IDLING

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED AFTER A WHILE AND FUNCTIONED NORMALLY, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO I-77 CHRYSLER JEEP DODGE RAM (435 S CHURCH ST, RIPLEY, WV 25271, (304) 514-7077), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

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MY ENGINE LIGHT KEEPS APPEARING AFTER ALMOST 3 YEARS OF OWNING THIS VEHICLE. IT USUALLY OCCURS WHEN I TURN ON THE HEATING SYSTEM AND HAVE ALREADY BEEN IN MOTION FOR AWHILE. TYPICALLY WHILE DRIVING ON THE HIGHWAY. THE LAST OCCURRENCE WAS CITY DRIVING BUT AGAIN WHEN THE HEATING SYSTEM WAS TURNED ON. I HAVE MY VEHICLE AT THE SHOP AGAIN AND THE MECHANIC IS SAYING IT IS SOMETHING REGARDING THE OIL. SOMETHING ABOUT A VACUUM. I ALSO ASSUME THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM. WITHIN THE FIRST FEW DAYS OF OWNING MY VEHICLE IT WAS BACK AT THE DEALERSHIP FOR 2 WEEKS. THE RADIO ALWAYS TURNS OFF ON IT'S OWN AND SOME OF THE DASH COMPONENTS. WHICH IT STILL DOES ALMOST 3 YEARS INTO OWNING THIS VEHICLE.

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CAR CONTINUE TO TURN OFF. ENGINE AND ELECTRIC PROBLEM AS WELL. TOOK IT TO NUMEROUS AUTO REPAIR SHOPS AND WAISTED A LOT OF MONEY. NOTHING GOT FIXED SAID IT'S A MANUFACTURING PROBLEM, MECHANICS TRY TO FIX BUT FAILED TO DO TO IT'S A MANUFACTURING PROBLEM. RECALL THESE VANS!!! KIDS ARE IN THESE VAN'S AND THEY JUST CUTT OFF IN THE MIDDLE OF THE HIGHWAY AND I'VE CHANGED OUT EVERYTHING, NOTHING WORKS! SHUTS OFF RANDOMLY IN THE STREETS AND HIGHWAYS! BIG SAFETY HASSARD!! RECALL THEM ALL! MY COUSIN HAS A DODGE ONE AND IT DOES THE EXACT SAMETHING.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED CAROLINA CHRYSLER DODGE JEEP RAM (LOCATED AT 1001 HALSTEAD BLVD, ELIZABETH CITY, NC 27909, 252-335-0724) AND WAS INFORMED THAT THERE WAS A MISFIRE ON CYLINDER NUMBER FOUR. THE VEHICLE'S COIL AND PLUG WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT FOUND A TSB FOR NHTSA ID NUMBER: 10136484 (FUEL SYSTEM, GASOLINE, ENGINE, FUEL SYSTEM, OTHER) THAT RELATED TO THE FAILURE. THE MANUFACTURER STATED THAT DUE TO THE DATE THE VEHICLE WAS MANUFACTURED, IT WOULD NOT BE COVERED UNDER THE TSB. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

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AIRBAG STAYS ON.HAD IT CHECKED AN RESET.CAME BACK ON DAY LATER.CAN BE IN MOTION OR PARKED ON MY CARPORT.NOT ON RECALL LIST.

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I KEEP GETTING THE SAME MISFIRE CODES 0306 0303. I'VE CHANGED COILS AND SPARKPLUGS AND STILL, THE CHECK ENGINE LIGHT STAYS ON.

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CHECKED OVER VEHICLE AND CONFIRMED CUSTOMER COMPLAINT. ACTIVE CODE CYLINDER TWO MISFIRE. SWAPPED COIL AND PLUG. MISFIRE REMAIN. PERFORMED COMPRESSOR TEST AND FOUND CYLINDER TWO HAS 105 PSI OF COMPRESSION (LOW). FAULT/WARPED LEFT SIDE CYLINDER HEAD. LEFT SIDE CYLINDER HEAD NEEDS REPLACEMENT.

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THE SEAT BELT RELEASE IS STICKING AND WON'T CLAMP THE SEAT BELT. ENGINE HAD A SLIGHT TICK WHEN PURCHASED AN TUCKING HAS BECAME WORST. ELECTRICAL DVD IS SHORT AND WON'T OPERATE. SIDE PANEL ON VAN AND MODERN LIKE MINE MISSING.

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HAVING ISSUES WITH THE WIRELESS IGNITION MODULE. BUTTONS ON THE REMOTE EITHER DON'T WORK OR DON'T WORK RIGHT. ALSO ASSOCIATED BUTTONS IN THE VEHICLE, EITHER DON'T WORK OR DON'T WORK RIGHT. THERE WAS S RECALL ON THE 2008-2010 MODELS OF THESE SAME VEHICLES, FOR SIMILAR PROBLEMS. THERE MAY NOT BE A RECALL NOW, BUT THERE MAY BE ONE SOON. I CAN'T WAIT FOREVER ON A RECALL, I'M GOING TO HAVE TO GET THIS FIXED WHEN I HAVE THE CASH TO DO SO. DON'T KNOW IF ANY OTHER WAY TO DEAL WITH IT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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A YEAR AGO THE FRONT OF THE HEADREST ON THE PASSENGER SEAT POPPED OUT WHILE DRIVING ON A CITY STREET. I ATTEMPTED TO PUSH IT BACK IN LATER BUT IT WOULD NOT STAY. I RECENTLY LEARNED THAT THE PIECE THAT HOLDS IT INTO PLACE WAS PLASTIC, AND IT BROKE. I AM NOW CONCERNED WITH THIS HAPPENING ON THE DRIVER SIDE. IN ADDITION, THE HEADREST CANNOT BE REPAIRED.

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FOR THE SECOND TIME IN ABOUT 4 YEARS, THE LEFT REAR DOOR HAS FAILED UNEXPECTEDLY. THE DOOR IS USED NORMALLY AND JUST STOPPED WORKING. WE STOPPED AT A STORE AND THE LEFT REAR DOOR DID NOT WORK AT ALL. IT HAD WORKED EARLIER IN THE DAY. THERE IS NO DAMAGE TO THE DOOR AND NOTHING HAPPENED TO THE DOOR TO BELIEVE IT WOULD BE THE CAUSE OF THE FAILURE.

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AIR BAG LIGHT TURNS ON AND STAYS ON FOR MOST OF THE TIME WHILE DRIVING SOMETIMES SHUTS OFF AND THEN IN A FEW MINUTES TURNS BACK ON THIS HAPPENS ALMOST EVERY DAY

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THIRD ROW MIDDLE SEATBELT DOES NOT ENGAGE RATCHETING LOCKING MECHANISM TO PROPERLY PROTECT PASSENGERS MAKING IT UNSAFE FOR CARSEATS AND PASSENGERS ALIKE.

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WHILE GETTING OUT OF OUR VAN, THE PASSENGER SIDE ACTIVE HEAD RESTRAINT DEPLOYED. AFTER SEARCHING ONLINE, IT APPEARS THAT THIS IS AN ONGOING ISSUE WITH THE VEHICLE. FORTUNATELY, NO ONE WAS HURT BUT COULD HAVE EASILY BEEN WORSE.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT VEERED THE VEHICLE TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF, WAITED FOR APPROXIMATELY FIVE MINUTES, TURNED THE VEHICLE BACK ON, AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE INTERMITTENTLY. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. PALMEN MOTORS DODGE CHRYSLER JEEP RAM (5431 75TH ST, KENOSHA, WI 53142, (262) 671-1935) WAS CONTACTED AND STATED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

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MY FRIEND AND I HAD JUST FINISHED SHOPPING AT THE MALL. I DOUBLE CLICKED MY FOB TO OPEN THE VEHICLE (MINI-VAN) TAILGATE AND IT OPENED AS USUAL. I REACHED IN TO ARRANGE SOME PACKAGES AND WAS SUDDENLY HIT "HARD" ON THE TOP OF MY HEAD. THE TAILGATE CONTINUED PUSHING HARD DOWNWARD WITH AN ADDITIONAL FORCE. MY ONLY ESCAPE WAS TO DROP AND ROLL AWAY FROM IT. THIS PUT ME INTO THE DRIVE THRU LANE FOR ENTERING TRAFFIC. FORTUNATELY NO CARS WERE ENTERING AT THAT INSTANT, HOWEVER PEOPLE DRIVING THROUGH WERE STOPPING TO CHECK IF I WAS OK; NOT TO MENTION OTHER IMPATIENT ONES HONKING THEIR HORNS TO GET TRAFFIC MOVING AGAIN!. WHEN I ARRIVED HOME, I TRIED TO REPEAT THE PROCESS WHILE MY WIFE RECORDED IT ON HER CELL PHONE. THE TAILGATE/DOOR APPEARS TO SNAP ABOUT HALF WAY DOWN, THEN MOMENTARILY STALL WHILE THE POWER MECHANISM ENGAGES TO ENSURE COMPLETE CLOSURE OF THE DOOR. I HAVE REPORTED THIS TO CHRYSLER (COMPLAINT NUMBER 63236930), BUT HAVE NOT RECEIVED ANY RESPONSE. TO CONCLUDE, THE PROBLEM WAS A RESULT OF A FAILED LIFT-GATE AIR CYLINDER. I HAVE SINCE HAD THIS REPLACED. THIS IS A REAL HAZARD AND PAINFUL AS WELL. CHRYSLER AND/OR ANY OTHER MANUFACTURER SHOULD HAVE A SAFER LATCH OR INTER-LOCK SYSTEM TO ENSURE THAT THIS WILL NOT HAPPEN. THIS DESIGN IS JUST WAITING TO FAIL. IT CAN'T BE THAT DIFFICULT TO DESIGN A SIMPLE/SAFE LATCH. COST CAN'T BE A CONCERN; JUST LOOK WHAT THESE VANS ARE SELLING FOR.

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THE VEHICLE SHIFTS ROUGHLY FROM R TO D AND D TO R. WHEN ACCELERATING AT ABOUT 35 TO 45, THE VEHICLE DELAYS THE SHIFT CAUSING THE CAR TO SHAKE BEFORE SHIFTING TO THE PROPER GEAR.

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2013 CHRYSLER TOWN AND COUNTRY STALLS WITH NOW WARNING OR ERROR CAUSE CAR TO LOSE POWER STEERING AND COAST TO A STOP. IT HAS HAPPENED WITH NO PATTER AT VARIOUS SPEEDS AND TYPES OF DRIVING. IT IS A VERY DANGEROUS AS IT HAS HAPPENED MANY TIMES OFTEN AT HIGHT SPEEDS AND IN TRAFFIC. I HAVE SEEN THAT MANY OTHERS HAVE HAD THIS SAME SAFETY ISSUE AND NO RESOLUTION HAS COME OF IT.

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TAKATA RECALL. OUR PASSENGER SIDE SLIDING DOOR OFTEN DOESN'T LATCH SHUT AND WILL ALSO OPEN AT RANDOM SOMETIMES.

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MY VEHICLE SHUTS DOWN RANDOMLY. I CAN BE GOING 55MPH, 45 MPH, 35MPH, 25MPH, 10MPH, AT A STOP LIGHT, AS WELL AS TURNING, IT HAS HAPPENED DURING ANY AND ALL OF THOSE. NO TURN SIGNALS, POWER STEERING, BRAKES. BEEN HAPPENING MONTHS. 1 DEALER AND 2 MECHANICS CANNOT FIND ANY ISSUE. OCCURED 7 TIMES TODAY IN A 3 MILE ROUND TRIP.

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PASSENGER SIDE ACTIVE HEADREST RESTRAINT WENT OFF UNEXPECTEDLY. VEHICLE WAS STATIONARY, ENGINE OFF. NO ONE IN VEHICLE AT THE TIME.

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