What 526 owners told NHTSA about the 2012 Volkswagen Jetta Hev

PER DEALER VEHICLE HAS NON-FUNCTIONING HORN AND HIGH-BEAM HEADLIGHTS APPARENTLY DUE TO CLOCK SPRING FAILURE. IN ADDITION, WATER INSTRUCTION (OF AS YET UNKNOWN ORIGIN) HAS RUSTED BRAKE, STEERING, AND DASH COMPONENTS. TDI RECALL/REPAIR/SALE AND WAS LAST PERHAPS LAST SOLD BY AND SERVICED AT VW DEALER 08/2020.

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TL* THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AFTER HER BOYFRIEND HAD DRIVEN THE VEHICLE AND PARKED IT IN HER DRIVEWAY; HER BOYFRIEND INFORMED HER THAT THE VEHICLE WAS ON FIRE. THE AUTHORITIES WERE CALLED AND THE FIRE DEPARTMENT ARRIVED ON THE SCENE AND EXTINGUISHED THE FIRE. THERE WERE NO ACTIVE WARNING LIGHTS ILLUMINATED ON THE VEHICLE PRIOR TO THE FAILURE. A FIRE REPORT AND POLICE REPORT WERE FILED, NO INJURIES WERE REPORTED. DUE TO THE FIRE, THE VEHICLE WAS TOWED BY INSURANCE TO AN INSURANCE AUTO AUCTION WHERE THE VEHICLE HAD BEEN DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE; THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

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WHEN STARTING MY 2012 VW JETTA, THE ABS LIGHT, BRAKE LIGHT, PASSENGER AIR BAG LIGHT COME ON ON THE DASHBOARD ALONG WITH A LONG BEEPING SOUND. THE SOUND EVENTUALLY STOPS BUT THE LIGHTS STAY ON. VEHICLE IS TRYING TO RUN THROUGH DIAGNOSTICS UPON STARTING (VEHICLE IS STATIONARY BUT LIGHTS REMAIN ON WHILE DRIVING) WHEN THESE LIGHTS COME ON. THE BRAKES ON THE VEHICLE ARE FINE AND DO NOT NEED TO BE SERVICED PER MECHANIC AND VW. PERSONAL MECHANIC ALONG WITH AUTHORIZED VW SERVICE PULLED THE FOLLOWING CODES: 01130 ABS OPERATION NOT A PLAUSIBLE SIGNAL, 01317 CONTROL MODULE, 01285 CLUSTER, 01486 SYSTEM FUNCTION TEST FAILURE. VEHICLE MILEAGE IS APPROXIMATELY 63K. ABS MODULE FAILURE HAS BEEN A KNOWN ISSUE WITH THESE VEHICLES AND THERE ARE TBS'S AND TECHNICAL TIPS FOR TROUBLESHOOTING AS WELL AS A RECALL FOR 2009-2010 JETTA'S. PROPERLY MAINTAINED VEHICLES SHOULD NOT REQUIRE ABS MODULE REPLACEMENTS AT 63K MILES. WAS ALSO TOLD THAT BY AUTHORIZED VW SERVICE THAT THIS VEHICLE ALSO HAS A LEAKY VACUUM PUMP. TOTAL COST OF REPAIRS: $2,636 FOR REPLACEMENT OF ABS MODULE PLUS TAX AND $1,036 PLUS TAX FOR REPLACEMENT OF THE VACUUM PUMP. NEITHER OF THESE PARTS SHOULD NEED TO BE REPLACED ON THIS 2012 VW JETTA WITH 63K MILES. THIS IS ABSURD. THERE SHOULD BE A RECALL ON THESE PARTS BECAUSE, ESPECIALLY WITH THE ABS MODULE, THEY ARE CLEARLY DEFECTIVE. YOU WILL FIND MANY CONSUMER COMPLAINTS ABOUT THE ABS MODULE ON THE WEB FOR THIS VEHICLE.

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WHILE IN MOTION BRAKES WERE ENGAGED TO SLOW VEHICLE DOWN. BRAKES "STUCK" AT TOP OF MOTION AND WOULD NOT DEPRESS. HAD TO PUMP AND AFTER PUTTING VEHICLE IN PARK AND THEN DRIVE AGAIN THEY WOULD ENGAGE. USED EMERGENCY BRAKE TO STOP ON WAY HOME. FAILURE HAPPENS EVERY 3 STOPS OR SO.

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2012 VW JETTA WAGON THAT WAS PURCHASED NEW AND ALWAYS HOUSED IN A GARAGE UNTIL FEBRUARY 2020. WATER LEAKED INTO CAR INTERIOR CARPET AND SPARE TIRE WELL. NEVER RECEIVED ANY NOTIFICATION OF RECALL DUE TO SUNROOF LEAKING. REPAIR WAS $900 OUT OF MY POCKET

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AS I WENT TO CHANGE GEARS INTO REVERSE I HEARD A VERY HARD THUMP, THEN INTO DRIVE AND THE THUMP GOT LOUDER AND THE WHOLE ENGINE SHIFTED FORWARD. NOW IT SOUNDS AS IF EVERYTHING ( MOTOR ) IS ABOUT TO FALL OUT THE VEHICLE .

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WHEN THE WEATHER GETS COLD AROUND 35 DEGREES AND LOWER, THE WIPERS STOP WORKING. THEY ARE NOT STUCK TO WINDSHIELD. VERY DANGEROUS AND HAPPENS RANDOMLY ON IN THE WINTER.

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MISCOMMUNICATION FROM COMPUTER TO ABS SYSTEM CAUSING THE ABS TO ENGAGE WHEN BRAKING NORMALLY DRIVING UP TO AN INTERSECTION CAUSING VEHICLE TO NOT STOP WHILE PRESSING THE BRAKE.

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I WAS DRIVING THE CAR NORMALLY ON THE HIGHWAY AND I PUSHED THE CLUTCH IN AND IT WENT STRAIGHT THE FLOOR THIS IS A PROBLEM BECAUSE IT WAS THE SLAVE CYLINDER A KNOW FAILURE POINT. THIS IS DANGEROUS BECAUSE IO COULDN'T PUT THE CAR INTO GEAR AGAIN AND WAS IN NEUTRAL ON THE HIGHWAY. VOLKSWAGEN NEEDS TO FIX THIS ON THIS YEAR JETTAS.

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KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO VOLKSWAGEN OF OLYMPIA ( 2107 COOPER POINT RD SW, OLYMPIA, WA 98502; (360) 515-3349) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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KEY GETS STUCK IN IGNITION AND VEHICLE KEEPS RUNNING. TAKES SEVERAL MINUTES BEFORE THE KEY IS ABLE TO BE REMOVED WITH ADDITIONAL PRESSURE AND TAPPING ON THE KEY AND IGNITION. SEEMS TO BE A COMMON COMPLAINT AND A RECALL OR CAMPAIGN SHOULD BE ISSUED BY VW

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KEY KEEPS GETTING STUCK IN THE IGNITION. IT IS UNABLE TO TURN OFF THE CAR.

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JUST BOUGHT THIS VECHILE USED, WITH 136K MILES. ON INITIAL DRIVE, WHICH LASTED AROUND 30 MINUTES, EVERYTHING SEEMED FINE. NOW IT'S ALMOST LIKE ITS SLIPPING GEARS AND SLAMMING WHEN IT DOWN SHIFTS COMING TO A STOP. OBVIOUSLY CAME WITH NO WARRANTY, DIDN'T THINK I'D NEED TO PURCHASE THAT ON A CAR 8 YEARS OLD. BASIC ASSESSMENT, TRANSMISSION ISSUES WHILE IN MOTION AND COMING TO A STOP.

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IGNITION LOCK CYLINDER STICKS WHEN TURNING OFF AND ON. THE STICKING CAUSED KEY TO BRAKE WHICH DAMAGED THE IGNITION AND THE TUMBLERS INSIDE.

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM REAR, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO STEER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE REAR SPRINGS WERE REPLACED 4 TIMES OVER THE COURSE OF FIVE YEARS. THE VEHICLE WAS TAKEN TO LOCAL DEALER NYE VOLKSWAGEN OF ROME LOCATED AT 5865 ROME-TABERG RD ROME, NY 13440, WHERE IT WAS DIAGNOSED WITH REAR SPRINGS NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

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UNABLE TO TURN KEY TO TURN OFF IGNITION. CAR IS IN THE VOLKSWAGEN SERVICE CENTER FOR THE THREE WEEKS FOR REPAIR.

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I HAVE A RECALL FOR THE 37M2-MICRO SWITCH. I AM CONCERNED, THE VW DEALERSHIP DOES NOT HAVE ANY DAYS TO LET ME SCHEDULE AN APPOINTMENT. I NEED HELP PLEASE, I HOPE IT'S SAFE TO DRIVE.

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THE KEY GETS STUCK IN THE IGNITION. THE CAR WON'T TURN OFF AND KEEPS RUNNING. I LOOKED IT UP AND FOUND SEVERAL VW JETTA'S WITH THE SAME PROBLEM. IT SHOULD BE RECALLED BY VW. IT IS A SAFETY CONCERN AND SEEMS TO BE COMMON. I ORDERED THE PART ON LINE AND WAS TOLD OF A NATIONAL SHORTAGE., THE CAR IS STUCK IN THE DRIVEWAY.

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CAR RAN HOT FIRST TIME AIR CONDITIONING GOT HOT CAR WAS GOING ANY FASTER WITH SMOKE FROM ENGINE. NO INDICATOR AT ALL CAR WAS RUNNING HOT. DEALERSHIP STATED THE BLOCK MESS UP. ADJUSTER CAME STATED THEROMAST WHICH NOT COVER WARRANTY FOR MY CAR. WHY WAS I NEVER AWARE MY CAR HAD THESE ISSUES

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THE KEY IS GETTING STUCK AND CAN NOT BE REMOVED. CAN NOT TURN VEHICLE ON OR OFF BECAUSE THE KEY WILL NOT TURN. THE VEHICLE WAS STATIONARY ON A CITY STREET. THE OTHER PROBLEM IS THAT THE AIRBAG LIGHT IS CONTINUALLY ON.

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THE THROW OUT BEARING SUFFERED A CATASTROPHIC FAILURE AS I WAS GOING 80 MPH DOWN THE FREEWAY, TO REPLACE IT I DISCOVERED THAT THE SWAY BARS END LINKS WERE RUSTED SOLID AND THE BRAKES HAVE BEEN DONE 6 TIMES AND BROKEN EVERY TIME BUT THIS LAST TIME WITHIN A MONTH

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OXYGEN SENSOR CODE COMES UP, THEN ALL LIGHTS COMING ON, WHEN VEHICLE IS IN MOTION. THIS CAR HAD A CARFAX SHEET STATING NO PROBLEM AND REPAIRS DONE BY MICHEAL AUTOMOTIVE IN FRESNO CA. NO RECALL EVER MENTIONED, NOW A YOUNG MANS FIRST CAR , NOTHING BUT PROBLEMS, ONLY PICKED UP BECAUSE CAR FAX STATED IT HAD NO PROBLEMS, NOW A SAFTY CONCERN.

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GAS CAP PROBLEM WARING LIGHT ON DO TO GAS CAP AND GAS LEAKING FEUMS WHEN GAS TANK IS FULL CAN SMELL GAS WHILE DRIVING

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TL* THE CONTACT'S SON OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AT START-UP THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANCIRA VOLKSWAGEN IN SAN ANTONIO LOCATED AT 6125 BANDERA RD, SAN ANTONIO, TX 78238, TO BE DIAGNOSED. THE CONTACT'S SON WAS INFORMED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VEHICLE MODEL YEAR WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

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