What 526 owners told NHTSA about the 2012 Volkswagen Jetta Hev

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOOT, LEFT KNEE, AND LEFT ARM. THE PASSENGER SUSTAINED INJURIES TO THE CHEST, ARMS, AND LEFT LEG THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. ..UPDATED 05/23/17 *BF *TR

NHTSA ODI 10908543

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. (CAR IN PARK, STATIONARY.) MUST TURN KEY BACK AND FORTH SEVERAL TIMES TO REMOVE. ONGOING SINCE EARLY AUGUST.

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I WAS TURNING A BLIND 90 DEGREE CORNER ON MY PRIVATE ROAD GOING APPROX. 10-15 MILES PER HOUR WHEN I COLLIDED WITH MY ROOMMATE WHO WAS RETURNING HOME. UNFORTUNATELY WE WERE AT THE SAME PLACE AT THE SAME TIME AND COULDN'T SEE EACH OTHER. MY AIRBAGS DEPLOYED AND WHEN THEY DID, THE DRIVER'S AIRBAG COVER (WHERE THE VW LOGO IS) ON THE CENTER STEERING COLUMN, FLAPPED OPEN AND OVER ONTO MY LEFT FOREARM LIKE A SUPER HOT BRANDING IRON. THE VW LOGO BOTH SEARED INTO AND CUT INTO MY ARM. I WILL MOST LIKELY BE SCARRED FOR LIFE. I FEEL THAT THIS METAL VW LOGO IN THE CENTER OF THE STEERING WHEEL IS A DANGEROUS SITUATION WAITING TO HAPPEN.

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KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

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KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE OFF THE ENGINE. (IT WAS STATIONARY I.E. IN PARK)

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CAR WONT START AFTER YOU SHUT IT OFF. REPLACED THE BATTERY TWICE AND THE ALTERNATOR THREE TIMES IN THREE DAYS. NO CHARGE FROM THE ALTERNATOR TO THE BATTERY. HAD IT TESTED THE BATTERY IS GOOD BUT STILL SHOWING A BAD ALTERNATOR. REPLACED ALL THE FUSES AS WELL. DIAGNOSTIC IS TELLING US NOTHING EXCEPT THE ALTERNATOR ISN'T CHARGING THE BATTERY. CAR HAS BEEN SITTING FOR TWO WEEKS BECAUSE I'M TIRED OF PAYING PEOPLE TO LOOK AT THE CAR AND CANT FIGURE OUT WHATS WRONG WITH IT. I'M AFRAID TO LET MY DAUGHTER DRIVE IT BECAUSE SHE IS PREGNANT AND I DON'T WANT HER STRANDED ON THE ROAD OR THE CAR CUT OFF ON THE HIGHWAY AND SHE GET SERIOUSLY HURT.

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MY KEY KEEPS GETTING STUCK IN THE IGNITION. IT WON'T TURN AT ALL. I HAD TO TAKE IT TO THE DEALERSHIP, AND EVEN THEY HAD TROUBLE TURNING IF OFF. THEN THEY COULDN'T TURN IT BACK ON. LUCKILY I HAD JUST GOTTEN HOME FROM WORK, SO I WASN'T STUCK ANYWHERE. APPARENTLY THIS IS NOT A NEW ISSUE, AND IT'S QUITE RIDICULOUS THAT I'M NOW GOING TO HAVE TO SPEND $500 TO REPLACE A PART THAT VW SHOULD BE RESPONSIBLE FOR. MY CAR IS ONLY 4 YEARS OLD.

NHTSA ODI 10904968

THE HORN HAS NOT BEEN WORKING SINCE NOVEMBER 2015. THERE IS A RECALL ON THE AIR BAG IN THE HORN.

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KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. WHEN I ARRIVE AT A DESTINATION, I PUT THE CAR INTO PARK AND THEN TRY TO REMOVE THE KEY AND IT WON'T COME OUT. I HAVE TO JIGGLE THE KEY AND MANEUVER IT FOR SEVERAL MINUTES UNTIL IT COMES OUT. THIS IS VERY DANGEROUS AND ANNOYING.

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THE TURN SIGNAL LEVER BROKE UNDER NORMAL USE CONDITIONS - FAILED TO RESET FROM "ON" POSITION WITH SIGNAL OPERATIONAL / UNABLE TO TURN OFF SIGNAL - HEADLIGHT HIGH/LOW-BEAM FUNCTION ALSO DISABLED. APPARENT INTERNAL PART FAILURE OR BREAKAGE OF PLASTIC COMPONENTS.

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SOMETIMES THE KEY WILL NOT TURN ON. IT GOES IN, BUT WILL NOT TURN. IT SEEMS TO BE WHEN THE WEATHER IS WARMER. ALSO, SOMETIMES IT TAKES SEVERAL MINUTES TO TURN THE KEY OFF. WHEN THAT HAPPENS, I JUST SIT THERE TRYING, WHILE THE CAR CONTINUES TO RUN. I HEAR IT'S $550-750 TO HAVE THIS REPAIRED, BUT IS VERY COMMON BASED ON WHAT I'M FINDING ONLINE. IT STARTED HAPPENING IN APRIL 2014. IT'S RIDICULOUS.

NHTSA ODI 10903497

WHEN TURNING OFF THE IGNITION, THE KEY REMAINS IN THE ON POSITION, NOT ALLOWING ME TO TURN OFF THE ENGINE AND REMOVE THE KEY. THE KEY IS STUCK IN THE IGNITION. THIS HAS HAPPENED OVER 100 TIMES, THE LOCAL DEALER SAYS IT IS NOT THEIR ISSUE AND WILL COST ME $550 TO REPLACE.

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KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

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WHILE IN PARK MY KEY WAS STUCK IN THE IGNITION AND WOULD NOT COME OUT. CAR WAS ON AND I TRIED TO TURN IT OFF AND REMOVE THE KEY AS NORMAL BUT IT WOULD NOT TURN FULLY TO THE OFF POSITION OR COME OUT. I EVENTUALLY STALLED MY CAR OUT AS IT IS A MANUAL TO SHUT IT OFF AND FIDDLED WITH IT FOR AN HOUR AND WAS ABLE TO GET THE KEY OUT. THIS HAS HAPPENED A COUPLE TIMES.

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KEY GOT STUCK IN THE IGNITION WITH MOTOR RUNNING. COULD NOT TURN TO "OFF" POSITION. ALTHOUGH I COULD KILL THE MOTOR BY RELEASING THE CLUTCH (MANUAL TRANSMISSION), I STILL COULD NOT TURN THE KEY OFF AND, THEREFORE, WOULD HAVE TO JUST LET THE BATTERY DIE AFTER MANY HOURS OF SITTING THERE WITH THE KEY ON. I COULD NOT LEAVE THE VEHICLE UNATTENDED AS ANYONE COULD HAVE GOTTEN IN, STARTED IT RIGHT UP, AND LEFT WITH IT. DID A GOOGLE SEARCH AND FOUND THAT OPINION PLACED THE BLAME ON A FAULTY IGNITION SWITCH. ALSO DISCOVERED MANY OTHERS WITH THIS EXACT SAME PROBLEM WHO HAD TO HAVE THEIR IGNITION SWITCHES REPLACED, SO THIS IS A KNOWN PROBLEM WITH VOLKSWAGEN.

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LIKE THE RECALL ON 2011 JETTA HORN THE 2012 JETTA HORN HAVE THE SAME ISSUE. WHILE DRIVING THROUGH A PARKING LOT WAS HIT BY A DRIVER BACKING UP AND VOULD NOT WARN THE DRIVER DUE TO AHORN THAT DOES NOT WORK. TODAY I WAS ALMOST SANDWICHED BETWEEN A SEMI-TRUCK AND A CAR MOVING INTO MY LANE. LUCKILY FOR ME AND THEKID THE DRIVER IN THE CAR GOT BACK IN THEIR OWN LANE. IT APPEARS THE TRUNK LIGHT DOES NOT WORK EITHER. THIS IS THE SECOND TIME THE HORN AND TRUNK LIGHT STOPPED WORKING, LAST TIME IT FIXED IT'S SELF THIS TIME IT SEEMS TO NEED HELP TO RESOLVE THE PROBLEM. HORN CLICKS NO SOUND, NO ALARM WARNING SOUNDS.

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THE KEY IS STUCK IN THE "ON" POSITION IN THE IGNITION WITH THE CAR RUNNING. THE KEY WILL NOT PHYSICALLY MOVE FROM THE "ON" TO "OFF" POSITION TO TURN THE CAR OFF. AFTER LOOKING THIS UP IT IS A COMMON PROBLEM WITH THIS TYPE OF VW. THE CAR IS ABLE TO SHIFT BETWEEN PARK, DRIVE, AND NEUTRAL. WHEN PUTTING THE CAR IN PARK TO TURN THE VEHICLE OFF THE KEY DOESN'T BUDGE

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IGNITION KEY WILL NOT TURN OFF AFTER STARTING CAR. HAVE TO JIGGLE AND TAP ON KEY TO EVENTUALLY GET KEY TO TURN TO THE OFF POSITION. ONCE OUT OF TEN TIMES THE KEY MAY TURN OFF NORMALLY. I HAVE TRIED MOVING THE STEERING WHEEL BACK AND FORTH WHILE TURNING KEY OFF. I'VE ALSO TRIED MOVING THE GEAR SHIFTER TO SEE IF THE LOCK IS PREVENTING THE KEY FROM TURNING. NOTHING REALLY SEEMS TO WORK. THEN FOR NO REASON AT ALL I YOU WILL BE ABLE TO TURN IT OFF. SEEMS LIKE THE TUMBLERS GET OUT OF LINE OR SOMETHING. CAR IS PARKED ON FLAT LEVEL DRIVEWAY WHEN THIS HAPPENS.

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KEY STUCK ON THE ON POSITION AND NOT ABLE TO TURN KEY, TO TURN CAR OFF.

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THE IGNITION SWITCH IS BECOMING INCREASINGLY DIFFICULT TO TURN OFF AND REMOVE THE KEY FROM. I'VE DONE MY RESEARCH AND HAVE FOUND A COMMUNITY OF OTHER VW OWNERS EXPERIENCING SIMILAR ISSUES WITH THE VW MODELS (MANY JETTAS LIKE MINE). THE VEHICLE IS SAFELY PARKED, ETC, AND THE KEY MUST BE TURNED SO HARD THAT IT FEELS LIKE ONE COULD BREAK/DAMAGE THE KEY IN THE IGNITION SWITCH BEFORE IT RELEASES.

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THIS IS REGARDS TO THE TOYO TIRES ON MY CAR WHICH ARE DEFECTIVE AND THE MANUFACTURER DOES NOT AGREE WITH THAT. THE BEADING OF THE TIRE ARE WEEK AND THERE IS BUBBLE ON THE TIRE. ONE DAY I WAS DRIVING MY CAR ON THE HIGHWAY AB SUDDENLY THE TIRE EXPLODED AND ALL THE BEADING IS CUT BUT NOT EVEN A SINGLE SCRATCH ON THE RIM OR THE CAR. I AM HOPING THIS WOULD BE ADDRESSED AND SAVE LIVES OF THE PEOPLE.

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHEN STARTING THE VEHICLE, THE EPC WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED WHEN ATTEMPTED TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE CODE WAS CLEARED FOR THE ABS FUSE. IN ADDITION, WHILE DRIVING 60 MPH, THE BRAKE LIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH AND BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

NHTSA ODI 10889133

KEYS ALWAYS STOCK ON IGNITION. IT HAS 49,000 MILES IT SHOULDNT BREAK ALREADY.

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES MADE A GRINDING NOISE AND AN ODOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE CALIPER FAILED AND WAS RUBBING METAL TO METAL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

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KEY JAMMED IN THE IGNITION, UNABLE TO TURN CAR OFF. INITIALLY IT WAS JUST DIFFICULT TO SWITCH OFF AND REQUIRED SOME TIME TO GET IT JUST RIGHT. EVENTUALLY IT LOCKED UP ENTIRELY AND THE KEY BROKE OFF WHILE TRYING TO SWITCH THE CAR OFF. HAD A VW DEALER REPLACE THE IGNITION CYLINDER, NEW KEY ETC. EVEN THE DEALER SAID THIS WAS A COMMON ISSUE. CONTACTED VW CUSTOMER SERVICE, THEIR RESPONSE "IT'S OUT OF WARRANTY". CAR HAS 59 000 MILES ON IT. THIS IS NOT A PART THAT SHOULD EVER FAIL.

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