Home · 2012 Nissan Juke · Complaints

What 87 owners told NHTSA about the 2012 Nissan Juke

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (87)Crash / fire / injury (6)Engine (29)Fuel system (20)Electrical system (14)Transmission & drivetrain (12)Airbags (6)Speed control (6)Brakes (2)Engine & cooling (2)Seats (2)Suspension (2)

Newest first · 87 complaints · page 2 of 4

Sep 28, 2019Speed controlEngineFuel system

CAR TURN OFF WHILE DRIVING IN LOW SPEED. OR AFTER A TURN NO WARNING LIGHTS OR CHECK ENGINE CODES WHATSOEVER STARTING ON SEP 26 2019. AND KEEP DOING IT AT LEAST TWICE PER DAY

NHTSA ODI 11258673

Sep 17, 2019Electrical system

THIS JUKE HAS BEEN GREAT UNTIL NOW A WEEK AGO. IT HAS INTERMITTENTLY FAILED TO START. ALL THINGS CHECK OUT GOOD THAT USUALLY CAUSE THIS. THE BATTERY, ALTERNATOR, STARTER, ETC. WE HAVE HAD IT LEAVE US STRANDED AND THE MECHANIC CANNOT FIND ANYTHING WRONG. THERE WAS A SERVICE BULLETIN SENT OUT ABOUT 2011-2013 JUKES SAYING NISSAN KNOWS THIS IS A PROBLEMS. HOWEVER THE DEALERSHIP KNOWS NOTHING ABOUT IT AND LESS THAN HELPFUL. THEY WANT TO CHARGE 160$ TO SEE IF THEY CAN DIAGNOSE IT , BUT IT MUST FAIL IN ORDER FOR THEM TO DIAGNOSE. THE PROBLEM WITH THAT IS THAT IT DOESN'T ALWAYS FAIL. THERE ARE MANY DAYS IT STARTS WITHOUT ISSUE. I UNFORTUNATELY DON'T HAVE AN EXTRA VEHICLE TO HELP GET MY FAMILY AROUND WHILE THEY KEEP IT FOR SEVERAL DAYS. WE BOUGHT THIS CAR USED, AND HAVE HAD NO ISSUES UNTIL NOW. THERE ARE MANY COMPLAINTS ONLINE ABOUT THE SAME ISSUE. SEEMS NISSAN SHOULD OWN THE FAULT AND THAT DEALERSHIPS SHOULD KNOW HOW TO HELP CUSTOMERS IT DOESN'T ALWAYS FAIL TO START AFTER IT HAS BEEN SITTING. IT COULD HAVE BEEN DRIVEN AND THEN TURNED OFF TO GET GAS, AND THEN WON'T START. OH AND IT ALWAYS STARTS AFTER THE BATTERY HAS BEEN JUMPED OFF. WHAT IS THAT ABOUT SINCE THE BATTERY TEST GOOD. SEEMS ELECTRICAL, OR SOFTWARE UPDATE SOMETHING. PLEASE HELP.IT SEEMS THAT OTHER CUSTOMERS HAVE HAD THE ECM REPROGRAMMED AND THAT HAS SEEM TO HELP RESOLVE THE ISSUE. SOUTHWEST NISSAN IS AWFUL.

NHTSA ODI 11256234

Jul 17, 2019Speed controlEngine

WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. I PULLED OFF THE ROAD AND PARKED THE VEHICLE. BEFORE TURNING OFF THE VEHICLE, I HEARD AN ABNORMAL NOISE. MY VEHICLE HAD STARTED TO STRUGGLE WITH LOSING SPEED/POWER WHILE ON THE HIGHWAY DRIVING 55 MPH.

NHTSA ODI 11232906

Jun 17, 2019Engine

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT PULLED OFF THE ROAD AND PARKED THE VEHICLE. BEFORE TURNING OFF THE VEHICLE, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO WALSER NISSAN WAYZATA (LOCATED AT 15906 WAYZATA BLVD, WAYZATA, MN 55391, (612) 426-6995) WHERE IT WAS DIAGNOSED THAT THE ENGINE, TURBO, MULTIPLE FLUIDS, TIMING CHAIN, AND BALANCE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

NHTSA ODI 11220703

Jun 4, 2019Engine

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 50 MPH, A LOUD POPPING OR TICKING NOISE OCCURRED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE SOUND APPEARED TO COME FROM THE ENGINE COMPARTMENT. WHEN THE VEHICLE WAS STOPPED, THE POPPING OR TICKING NOISE BECAME LOUDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BAKE NISSAN (LOCATED AT 19630 NORTHWEST FWY, HOUSTON, TX 77065, (832) 604-3495) TO BE DIAGNOSED, BUT THE ORIGIN OF THE NOISE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11217809

Apr 29, 2019Engine

MY NISSAN JUKE SHUT OFF WHEN I SLOWED DOWN TO A COMPLETE STOP AFTER GETTING OFF THE HIGHWAY. IT SOUNDS HORRIBLE WHEN I TURN THE CAR ON. LIKE A CLICKING SOUND. ON YOUTUBE I LOOKED UP THE TIMING BELT ISSUES WITH THE NISSAN JUKE AND IT WAS THE EXACT SAME SOUND. BUT THERE WAS ONLY A RECALL ON THE V8 NISSAN JUKE SO I COULDN'T GET IT IN TO THE DEALERSHIP. IT ALSO SLOWS DOWN WHEN I GO UP TO 60 TO 70 MPH.

NHTSA ODI 11204466

Mar 14, 2019Transmission & drivetrainEngine

MY VEHICLE HAD STARTED TO STRUGGLE WITH LOSING SPEED/POWER WHILE ON THE HIGHWAY APPROXIMATELY ONE WEEK AGO. BEGAN TO NOTICE A RATTLING NOISE ALONG WITH OIL LEAKING FROM MY VEHICLE'S ENGINE A FEW DAYS AGO. TOOK IT INTO THE NISSAN SERVICE DEPARTMENT RIGHT WAY. TODAY I WAS INFORMED THAT THE TIMING CHAIN HAD BEEN STRETCHED AND WAS SCRAPING AGAINST MY ENGINE, CREATING A HOLE AND REQUIRING A NEW ENGINE. IF I HAD BEEN ON THE HIGHWAY WHEN MY TIMING CHAIN COMPLETELY FAILED I COULD HAVE BEEN SERIOUSLY INJURED OR DEAD. NISSAN QUOTES ME AT 9000+ DOLLARS TO REPLACE MY ENGINE. THEY HAD A 'VOLUNTARY SERVICE CAMPAIGN' BACK IN 2014 FOR DEFECTIVE TIMING CHAINS IN 2010 - 2013 NISSAN JUKES. I BOUGHT MY NISSAN FROM AN AUTHORIZED DEALERSHIP IN 2014, NEVER RECEIVED ANY NOTICE NOR DID ANY NISSAN SERVICE DEPARTMENT NOTIFY ME OF THE ISSUE WHEN I BROUGHT MY VEHICLE IN.

NHTSA ODI 11186941

Feb 28, 2019Fuel system

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE OPERATING THE VEHICLE, THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO DAR CARS NISSAN OF ROCKVILLE (15911 INDIANOLA DR, ROCKVILLE, MD) WHERE IT WAS DIAGNOSED THAT THE FUEL PRESSURE SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 98,000. *TT *TR

NHTSA ODI 11183138

Feb 4, 2019Fuel system

MY VEHICLE WAS NOT LISTED UNDER NISSAN RECALL ID 277139 & ID227697 AND SHOULD BE DUE TO I HAVE OBD CODE OF P0087 & P0090 WHICH IS A FIRE HAZARD FUEL LEAK LOW PRESSURE RAIL RACK AND I AM NOT THE ONLY OWNER OF JUKES THAT ARE HAVE THE SAME ISSUE WITH VIN NOT COVERED WHEN THEY SHOULD BE. WHAT IS GOING TO TAKE A LOSS OF LIVES

NHTSA ODI 11173882

Feb 3, 2019

RECENTLY BOUGHT A CAR AND TOOK IT IN BECAUSE OF A CLICKING NOISE AND THEY TOLD ME THE TIMING CHAIN WAS REPLACED AT 46 K MILES AND NOW AT 106K MILES GOING BAD AGAIN THIS COULD CAUSE MAJOR SAFETY ISSUES AND DEALER IS NOT WILLING TO REPLACE RECALLED ITEM

NHTSA ODI 11173801

Jan 2, 2019Engine

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 40 MPH, THE VEHICLE LOST ACCELERATION WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN FAILED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED IN SEPTEMBER OF 2018 BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

NHTSA ODI 11164502

Dec 27, 2018Engine

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING, THE TIMING CHAIN FRACTURED OFF INTO THE ENGINE AND THE VEHICLE STALLED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. AN INDEPENDENT MECHANIC STATED THAT THE FAILURE WAS DUE TO A DESIGN FLAW. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS TOWED TO KELLY NISSAN OF WOBURN (95 CEDAR ST, WOBURN, MA 01801, (781) 835-3500) TO BE DIAGNOSED. ALSO, A CONSUMER ADVOCATE PLANNED TO INVESTIGATE ON BEHALF OF THE MANUFACTURER TO DETERMINE IF THEY WOULD COVER SOME OF THE REPAIR COST. THE FAILURE MILEAGE WAS 65,000.

NHTSA ODI 11163655

Dec 3, 2018Engine

I ARRIVED AT AN OUT OF TOWN DESTINATION TO FIND I HAD OIL COVERING THE MOTOR. MECHANIC STATED THERE WAS A 2" GASH IN THE FRONT COVER OF THE TIMING CHAIN, WHICH WAS COMING FROM THE INSIDE OUT. GOOGLE SEARCH REVEALED THERE WAS A PREVIOUS RECALL FOR THE SAME ISSUE BUT WHEN I CONTACTED NISSAN, THEY SAID MY VEHICLE WAS MANUFACTURED AT A DIFFERENT PLANT AND WAS NOT COVERED UNDER RECALL. MECHANIC FIXED THE VEHICLE AND STATED THE ISSUE WAS DEFINITELY A MANUFACTURER'S DEFECT AND WAS NOT CAUSED BY WEAR OR NEGLIGENCE.

NHTSA ODI 11155752

Nov 17, 2018Electrical system

PROBLEMS WITH CONSTANT BATTERY DRAINAGE. EVEN THOUGH THE CAR IS JUST PARKED AND NOTHING ON BATTERY DRAINS RANDOMLY AND OUT OF NOWHERE. I HAVE REPLACED BATTERY 7 TIMES IN THE LAST 2 YEARS. I AM ALWAYS SCARED TO BE STRANDED AND EN UP CALLING AAA TO RESCUE ME. I HAVE CALLED AAA AT LEAST 12 TIMES IN THE LAST 3 YEARS JUST TO GET MY CAR GOING. I HAVE TAKEN THE CAR FOR SERVICE AND DIAGNOSIS TO VARIOUS NISSAN DEALERSHIPD TO HAVE CHECKED AND THEY ALWAYS SAY THEY DON'T KNOW WHAT THE SOURCE OF THE PROBLEM IS. THIS IS SO BEYOND FRUSTRATING!!

NHTSA ODI 11152246

Sep 13, 2018Electrical system

JUKE HAS DIFFICULTY STARTING SPORADICALLY. ATTEMPTED TO CHANGE ALTERNATOR AND BATTERY HOWEVER IT DID NOT RESOLVE THE PROBLEM. MULTIPLE DEALERSHIPS WERE UNABLE TO LOCATE SOURCE OF THE PROBLEM AS IT WAS HARD TO BE REPLICATED. TOOK CAR TO HAVE BATTERY CHECKED AND THEY STATED THAT THERE APPEARS TO BE SOMETHING DRAINING BATTERY WHEN OFF. CAR HAS LEFT ME STRANDED MULTIPLE TIMES DUE TO NOT BEING ABLE TO START.

NHTSA ODI 11129413

Aug 16, 2018EngineFuel system

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. THE CONTACT STATED THAT THE FUEL INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT LOVING NISSAN (1433 S MEDFORD DR., LUFKIN, TX 75901, (936) 634-4488) FOR AN UNKNOWN NHTSA CAMPAIGN, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE FUEL WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. **TR CORRECT INFO: THE 2012 JUKE STARTED A TICKING SOUND WHEN RUNNING. HAD THE OIL CHANGED PER 3 MONTH TIME ON JULY 14TH, 0 TICKING FOR ABOUT 3 DAYS THEN TICKING SOUND UNDER THE HOOD AGAIN. SCHEDULED SERVICE APPT FOR 8/31/18. THE SERVICE DEPT SAID NEEDED TIME CHAIN REPLACED. WENT BACK, NOTED TIMING CHAIN REPLACED PER RECALL ON 4/6/15 @MILEAGE 6/05. 8/3/18 MILEAGE 111830- TIMING CHAIN ONLY LASTED 50,779 MILES COUNT. THE PART ONLY LAST 50,779 MILES @ DOCUMENTATION, BUT HAS BEEN TICKING FOR SEVERAL WEEKS. I HAVE SPOKEN AND NIACIN NORTH AMERICA, THEY ONLY WARRANTY FOR 12 MONTHS OR 12,000 MILES ON REPLACED PARTS. THIS JUKE WAS RUNNING FINE BEFORE TIMING CHAIN REPLACED. ALSO, I HAD THE 100,000 MILE WARRANTY. THIS TIMING CHAIN NEEDS TO LAST MORE THAN 50,000 MILES. WE ALSO HAVE RECEIPTS FROM WHERE WE DID HAVE THE OIL CHANGED. THAT WAS ALSO A QUESTION- THE DEALERSHIP SAID MUST HAVE NOT CHANGED OIL- SO THAT'S WHY TIMING CHAIN FAILED SO SOON, I WAS TOLD IF THE TIMING CHAIN SNAPS- THE CARDIAC WHILE DRIVING!! UPDATED 11/8/18*JB

NHTSA ODI 11120418

Jul 31, 2018Fuel system

THE FUEL PRESSURE SENSOR ON MY JUKE HAS GONE BAD AND I AM BEING TOLD THAT MY CAR IS NOT PART OF ANY RECALL. SOOOO MANY OTHER JUKES HAVE BEEN ON THE RECALL AND THEY WON'T FIX MY PROBLEM. THEY WON'T IS DIAGNOS THE PROBLEM UNLESS I PAY THEM $140 TO SCAN MY JUKE. MY GAS MILEAGE SUCKS AND I SMELL GAS IN THE CAB OCASSIONALLY. I CONTACTED NISSAN DIRECTLY AND GOT A EMAIL BACK TELLING ME MY CAR IS NOT IN THE RECALL AND I WOULD NEED TO TAKE IT TO NISSAN TO DIAGNOSE WHAT I ALREADY KNOW IS THE PROBLEM. I'M REALLY SURPRISED NISSAN ISN'T MORE CONCERNED WITH THIS. I REMEMBER FIRESTORM AND FORD AND A LOT OF LAWSUITS AND DEATHS.

NHTSA ODI 11114777

Jul 9, 2018Engine

TL* THE CONTACT OWNS A 2012 NISSAN JUKE. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED, THE ENGINE SEIZED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. PRIORITY NISSAN TYSONS CORNER (8525 LEESBURG PIKE A, VIENNA, VA 22182, (703) 442-8700) DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 104,000.

NHTSA ODI 11110289

Jul 8, 2018Suspension

THIS CAR HAS 85,120 MILES WAS BEING BACKED INTO WORK WHEN THE RIGHT SIDE SUSPENSION CONTROL ARM BALL JOINT WENT BAD BROKE AND WHEN THE BALL JOINT BROKE IT ALSO BROKE THE AXLE AND THE ABS SENSOR WAS DAMAGED. THE RT 21 AUTO REPAIR WHAT IT COST TO FIX THE BALL JOINT WAS $ 50.87 THE AXLE WAS $139.87 THE LABOR $104.00 TOW BILL $120.00 STATE TAX $20.68 TOTAL BILL $485.42. O REILLY AUTO PARTS BILL THIS IS THE RIGHT SIDE ABS WHEEL SENSOR IS $ 197.99 FREIGHT CHARGE $ 7.70 SERVICE CHARGE $2.80 TAX $ 12.51 TOTAL 221.00 THIS WHEEL SENSOR HAD TO BE ORDERED WHEN IT COMES IN WILL BE NO CHARGE TO PUT IT IN.

NHTSA ODI 11110114

Jun 30, 2018Fuel system

VEHICLE HAS BEEN IDLING A LITTLE WEIRD FOR A FEW WEEKS AND YESTERDAY MY JUKE HESITATED A LITTLE BEFORE STARTING. AFTER THIS THE CHECK ENGINE LIGHT TURNED ON AND I GOT 2 CODES BECAUSE OF IT P0090 AND P0087. I DID SOME RESEARCH AND DISCOVERED THAT THESE CODES COME UP FROM A FAULTY FUEL PRESSURE SENSOR WHICH HAS BEEN RECALLED A FEW DIFFERENT TIMES. WHEN I INQUIRED FROM THE NISSAN DEALERSHIP THEY TOLD ME MY CAR HAD NO RECALLS AND I WOULD NEED TO PAY ALMOST $140 FROM THEM JUST TO TELL ME WHAT MIGHT NEED TO BE FIXED. I CAN SMELL GAS WHILE THE CAR IS IDLING IN MY GARAGE AND MY CAR HAS TROUBLES SHIFTING AND STARTING. JUKE IS A 2012 WITH ABOUT 56K MILES ON IT.

NHTSA ODI 11104888

Jun 30, 2018Electrical system

I HAVE A 2012 NISSAN JUKE AND ABOUT A MONTH AGO THE DRIVER SIDE DOOR POWER LOCK STARTED TO NOT FUNCTION PROPERLY. AFTER ANOTHER WEEK THE DOOR LOCK COMPLETED QUIT WORKING. THAN ANOTHER WEEK LATER THE DRIVER SIDE REAR DOOR LOCK QUIT WORKING. SO TWO POWER DOOR LOCKS QUIT WORKING IN THE SAME MONTH. NOW THE DOORS WON'T LOCK OR UNLOCK AUTOMATICALLY. THE ALARM STILL SETS ON THE CAR BUT THE DOOR WILL STILL OPEN AND START THE ALARM (REALLY ANNOYING). I AM A LITTLE CONCERNED THAT IF I NEEDED QUICK ACCESS IN OR OUT OF THE CAR I WOULDN'T BE ABLE TO WHICH RISKS MY SAFETY AND WHOEVER IS SITTING BEHIND THE DRIVER. I JUST THINK THIS MUST BE A REALLY CHEAP FAULTY PART IF TWO WENT OUT THE SAME MONTH. AND THE CAR HAS NOT BEEN IN ANY SORT OF ACCIDENTS.

NHTSA ODI 11104889

Jun 18, 2018Brakes

WHEN ATTEMPTING TO START THE VEHICLE, THE BRAKE PEDAL BUILDS UP PRESSURE, STICKS, AND IS NOT ABLE TO BE PRESSED DOWN TO START THE VEHICLE. ALL OF THE LIGHTS WILL TURN ON BUT THE ENGINE WILL NOT START. THE BRAKE LIGHTS WILL NOT SIGNAL AT THAT TIME AS WELL. IN GETTING A JUMP START, THE VEHICLE IS ABLE TO START. AFTER THIS OCCURS, WHILE THE VEHICLE IS STILL RUNNING, WHENEVER THE CAR IS AT A STOP AND THE BRAKE IS PRESSED, IT SHAKES INTERMITTENTLY. THE BATTERY AS WELL AS THE BRAKE SWITCH HAVE BEEN TESTED WITH THE DEALERSHIP AND BOTH ARE IN WORKING ORDER. THE INABILITY TO START THE VEHICLE HAS HAPPENED SEVERAL TIMES IN PUBLIC PLACES AND AT THE HOME WHERE THE VEHICLE IS KEPT. THE SHAKING OF THE CAR UPON BRAKING HAPPENS EVERY TIME THE CAR HAS TROUBLE STARTING.

NHTSA ODI 11102288

Mar 25, 2018Fuel system

2012 NISSAN JUKE HAS A VERY STRONG GASOLINE ODOR WHENEVER THE CAR IS STARTED. THE ODOR DISSIPATES WHILE ON THE ROAD, BUT IF THE VEHICLE IS PARKED FOR ANY LENGTH OF TIME AND THEN RE-STARTED, THE ODOR RETURNS. THIS BEGAN A FEW MONTHS AGO, BUT WAS VERY INTERMITTENT INITIALLY. NOW IT IS VERY FREQUENT.

NHTSA ODI 11081157

Mar 14, 2018Seats

THE BACK SEAT, WHICH CAN FOLD DOWN, DOES NOT LATCH TO THE ATTACHMENT, AS DESIGNED. THIS SEAT CAN LUNGE FORWARD, WHICH COULD BE HAZARDOUS TO A PASSENGER OR EVEN THE DRIVER. THIS IS PROBLEMATIC, ESPECIALLY WHEN THE VEHICLE IS IN MOTION AND THE BRAKES NEED TO BE ENGAGED QUICKLY'THE UNLATCHED SEAT SLAMS FORWARD. THIS HAS HAPPENED TO ME ON NUMEROUS OCCASIONS WHEN I'VE HAD TO ENGAGE THE BRAKES QUICKLY TO AVOID AN ACCIDENT, IT PROPELS FORWARD THE UNLATCHED BACK SEAT.

NHTSA ODI 11079039

Mar 10, 2018Transmission & drivetrain

I HAVE HAD MY ROTORS REPLACED TWICE WITHIN 8-12 MONTHS OF PUTTING NEW BRAKE PADS ON. THE ROTORS ARE AGAIN IN BAD SHAPE 6 MONTHS AFTER PUTTING CERAMIC BRAKES ON 7 MONTHS AGO. MY REAR EXHAUST DISINTEGRATED AND WHEN I TOOK IT IN TO NISSAN FOR A QUOTE THEY INFORMED ME MY CATALYTIC CONVERTER HAD A 50/50 CHANCE OF GOING. MY MECHANIC REPLACED THE EXHAUST SYSTEM FOR SUBSTANTIALLY LESS AND SHOWED ME THE CORRODED FLANGE TO THE CATALYTIC CONVERTER AND ALSO SAID IT WAS BAD. THERE IS NOW A WHISTLING NOISE COMING FROM THE FRONT OF THE INSIDE OF THE CAR BY THE WINDSHIELD. I TOOK THE VEHICLE BACK IN TO NISSAN TO IDENTIFY THAT ISSUE AND REPLACE THE CATALYTIC CONVERTER. THEY COULDN'T "RECREATE" THE WHISTLING NOISE WHICH I'VE CAPTURED ON MY CELL PHONE. AND THEY REFUSED TO REPLACE MY CATALYTIC CONVERTER UNDER WARRANTY BECAUSE MY CHECK ENGINE LIGHT IS NOT ON AND THEIR COMPUTER DID NOT FLAG A PROBLEM WITH THE CATALYTIC CONVERTER. I HAVE PUT OVER $6,000 IN REPAIRS ABOVE NORMAL WEAR AND TEAR. I HAVE NO CONFIDENCE IT WILL EVEN MAKE IT TO 100,000 MILES. A 2012 VEHICLE WITH 58,000 MILES IS A STEP UP FROM A NEW VEHICLE. I AM NOT WILLING TO KEEP MAKING REPAIRS ON A VEHICLE THAT IS FALLING APART PREMATURELY. I ASKED NISSAN FOR COMPENSATION TOWARDS ANOTHER VEHICLE (USED IS FINE) WITH LITTLE TO NO OUT OF POCKET EXPENSE. THEY ONLY CONSIDER A BUY BACK OF A DEFECTIVE VEHICLE AND THAT INVESTIGATION ONLY CONSIDERS REPAIRS DONE AT NISSAN SERVICE CENTERS. THEY WOULD NOT ACCEPT DOCUMENTATION FROM OTHER REPAIR SHOPS. I HAVE ALREADY PUT IN TWO COMPLAINTS WITH NISSAN AND THEY OFFER NO SOLUTIONS. THIS IS AN INORDINATE AMOUNT OF REPAIRS FOR A 2012 NISSAN JUKE I BOUGHT NEW WITH ONLY 58000 MILES ON IT. AND ITS UNACCEPTABLE.

NHTSA ODI 11078521

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Nissan Juke verdict →