Home · 2012 Nissan Juke · Complaints

What 87 owners told NHTSA about the 2012 Nissan Juke

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (87)Crash / fire / injury (6)Engine (29)Fuel system (20)Electrical system (14)Transmission & drivetrain (12)Airbags (6)Speed control (6)Brakes (2)Engine & cooling (2)Seats (2)Suspension (2)

2 of 87 complaints match · Suspension · clear filters

Sep 25, 2023SteeringSuspension

Sept 2022 i bought my 2012 Nissan Juke from Jeff Wyler’s Nissan King AutoMall. April 23 the left, lower ball joint/axle (drivers side) broke. Needed fixed. Almost $2,000. I specifically asked them to check right sided ball joint/axle. Oh it’s fine. We checked it out and it’s all good. Less than 3 months later-the right sided axle and ball joint broke. It only took over 6 weeks and 3 different places (discount tires, tire discounters and Jeff Wyler’s dealership) to figure out what was wrong with my vehicle at this time. This time it cost me more (but since jeff wylers mechanics fix things and then jack up the price by $800) it actually cost me $1550 to fix it this time.I could have died. On both occasions and now it feels like the backend of my juke is shaking apart. I’m scared to death to drive my vehicle and I’ve told Jeff Wyler I think they sold me an unsafe vehicle and I am now terrified to drive it. But it’s the only car we have in our family and I can’t afford to buy another one. You have no idea as to how terrified I am to drive my car now; especially with that rear end shaking. omg! I’ve never owned a Nissan before and this is my last I have also asked Jeff Wyler’s dealership-wouldn’t this have been caught on their inspection of selling a used car? Wouldn’t the mechanic in April seen signs/symptoms of stress on the right sided ball joint when they looked at it when they fixed the left side? How do things like this get missed? & put MY LIFE IN DANGER as well as every other person on the roads while I drove with broken axles and ball joints? How can they sell vehicles that are not safe? omg! You cannot comprehend the terrified feeling along with anxiety/nausea and just pure terror of driving a vehicle that shakes still and where I’ve had to fix 2 separate massive breakages in the driveway mechanics or frame (idk. The 2nd time it happened; I thought its a bad tire). I am now more religious and spiritual because of this. I now pray several times daily

NHTSA ODI 11546294

Jul 8, 2018Suspension

THIS CAR HAS 85,120 MILES WAS BEING BACKED INTO WORK WHEN THE RIGHT SIDE SUSPENSION CONTROL ARM BALL JOINT WENT BAD BROKE AND WHEN THE BALL JOINT BROKE IT ALSO BROKE THE AXLE AND THE ABS SENSOR WAS DAMAGED. THE RT 21 AUTO REPAIR WHAT IT COST TO FIX THE BALL JOINT WAS $ 50.87 THE AXLE WAS $139.87 THE LABOR $104.00 TOW BILL $120.00 STATE TAX $20.68 TOTAL BILL $485.42. O REILLY AUTO PARTS BILL THIS IS THE RIGHT SIDE ABS WHEEL SENSOR IS $ 197.99 FREIGHT CHARGE $ 7.70 SERVICE CHARGE $2.80 TAX $ 12.51 TOTAL 221.00 THIS WHEEL SENSOR HAD TO BE ORDERED WHEN IT COMES IN WILL BE NO CHARGE TO PUT IT IN.

NHTSA ODI 11110114

Working with the data? Download all 87 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Nissan Juke verdict →