Home · 2012 Ford Edge · Complaints

What 1,129 owners told NHTSA about the 2012 Ford Edge

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,129)Crash / fire / injury (33)Electrical system (460)Brakes (272)Body & structure (168)Lights (84)Engine (59)Fuel system (47)Transmission & drivetrain (46)Latches & locks (39)Electronic Stability Control (esc) (28)Steering (16)

168 of 1,129 complaints match · Body & structure · clear filters · page 5 of 7

Jul 8, 2015Electrical systemBody & structure

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT CONTINUOUSLY ILLUMINATED WHEN THE DOOR WAS COMPLETELY CLOSED. THE FAILURE CAUSED THE INTERNAL DOME LIGHTS TO REMAIN ILLUMINATED AND CAUSED THE BATTERY TO DRAIN. ALSO, THE CONTACT NOTICED THAT THE DOORS FAILED TO STAY LOCKED WHILE DRIVING. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE SENSOR INSIDE THE DOOR MIGHT NEED TO BE REPLACED; HOWEVER, THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 10732747

Jul 6, 2015Body & structure

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR AJAR WARNING LAMP LIGHT STAYED LIT WHEN THE DOOR WAS CLOSED INDICATING A MALFUNCTION OR FAILURE. THE FAILURE WAS CAUSING THE INTERNAL DOME LIGHT TO REMAIN ILLUMINATED EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER TO INSPECT AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. PAM

NHTSA ODI 10732268

Jul 4, 2015Body & structure

DOOR AJAR COMES ON WHEN I START THE VEHICLE. THIS CAUSES THE DOME LIGHT TO COME ON AND I CAN ONLY GET THE SENSOR TO GO OFF WHEN I DRIVE FORWARD AND OPEN AND CLOSE THE DOOR WHILE DRIVING. AT NIGHT, THE DOME LIGHT PREVENTS ME FROM SEEING BEHIND ME WHEN REVERSING, BUT I'M UNABLE TO USE MY "TRICK" OF GOING FORWARD AND OPENING AND CLOSING THE DOOR TO GET THE SENSOR TO GO OFF UNTIL I AM FULLY BACKED UP. THE SENSOR ALSO TELLS MY VEHICLE THAT THE DOOR IS OPEN EVEN WHEN I EXIT THE VEHICLE CAUSING THE DOME LIGHT TO STAY ON ALL NIGHT AND I'M WORRIED ABOUT IT DRAINING THE BATTERY.

NHTSA ODI 10731976

Jul 1, 2015Body & structure

DRIVERS DOOR AJAR WARNING WILL NOT GO OFF. THIS IS MAKING THE INTERIOR LIGHTS TO REMAIN ON, THE DOOR WON'T LOCK WILL IN THE CAR. NEED HELP IN GETTING THIS TO BE HANDLED BY FORD MOTOR COMPANY.

NHTSA ODI 10731542

May 17, 2015Electrical systemLightsBody & structure

MY DRIVER SIDE DOOR DOES NOT REGISTER AS CLOSED. THE CABIN LIGHTS STAY ON AND THE DOORS DON'T ALWAYS LOCK BECAUSE THE CAR THINKS THE DOOR IS AJAR WHEN IT IS NOT. WHEN DRIVING THE CAR I GET AN ALARM IN THE DASHBOARD THAT CONTINUALLY STATES THE DRIVER SIDE DOOR IS AJAR.

NHTSA ODI 10716910

May 12, 2015Electrical systemBody & structure

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE PROPERLY AND WOULD SET OFF THE ALARM. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SENSOR IN THE DOOR THAT CONFIRMS THE DOOR IS CLOSED AND LOCKED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10715932

May 7, 2015Body & structure

THE WARNING LIGHT AND SOUND FOR THE DRIVER DOOR BEING AJAR COMES ON AND STAYS ON. THE INTERIOR LIGHT STAYS ON WHILE DRIVING BECAUSE OF THIS AND WILL STAY ON AFTER THE CAR IS OFF AND DOORS ARE LOCKED OR UNLOCKED. I'VE TAKEN IT INTO THE DEALERSHIP TO HAVE IT FIXED AND WAS TOLD IT WAS SIMPLY THE SENSOR NEEDING TO BE CLEANED. AFTER I HAD IT FIXED AND PAID TO HAVE IT FIXED, THE PROBLEM BEGAN AGAIN ABOUT TWO MONTHS LATER. I'VE FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE FORD EDGE AND OWNERS ARE HAVING TO PAY TO GET IT FIXED. *TR

NHTSA ODI 10715242

May 1, 2015Electrical systemBody & structure

WHEN DRIVER'S DOOR IS CLOSED, THE "DOOR AJAR" LIGHT IS STILL ON THE DISPLAY. YOU CAN SLAM THE DOOR HARD SEVERAL TIMES BEFORE IT WILL GO OFF. MANY TIMES, IT REAPPEARS AFTER YOU BEGIN DRIVING. THIS CAUSES A SAFETY HAZARD TO MY FAMILY BECAUSE MY WIFE IS NOT ABLE TO LOCK THE DOORS WHEN INSIDE THE CAR. (THE "DOOR AJAR" WILL NOT ALLOW IT TO BE LOCKED). *TR

NHTSA ODI 10713989

May 1, 2015Body & structure

DRIVE DOOR AJAR ON PANEL, DOORS WON'T LOCK, INTERIOR LIGHT STAYS ON INITIALLY, WHILE DRIVING IT WILL SAY TO SHIFT TO PARK DUE TO THE DOOR AJAR...WHEN YOU ACCELERATE, THE DOORS DO NOT LOCK LIKE NORMAL. AFTER TURNING CAR OFF SOMETIMES CAN'T LOCK TO VEHICLE AND THE INTERIOR LIGHT STAYS ON FOR ABOUT 5 MINUTES. *TR

NHTSA ODI 10714136

Apr 30, 2015Electrical systemBody & structure

DRIVE DOOR AJAR ON PANEL, DOORS WON'T LOCK, INTERIOR LIGHT STAYS ON INITIALLY, WHILE DRIVING IT WILL SAY TO SHIFT TO PARK DUE TO THE DOOR AJAR...WHEN YOU ACCELERATE, THE DOORS DO NOT LOCK LIKE NORMAL. AFTER TURNING CAR OFF SOMETIMES CAN'T LOCK TO VEHICLE AND THE INTERIOR LIGHT STAYS ON FOR ABOUT 5 MINUTES. *TR

NHTSA ODI 10713862

Apr 29, 2015Body & structure

2012 FORD EDGE DOOR AJAR SENSOR STAYS ON,DOORS WON'T LOCK AND WARNING BUZZER SOUNDS EVERY TIME I STOP. *TR

NHTSA ODI 10713664

Apr 19, 2015Electrical systemBody & structure

DRIVER DOOR AJAR LIGHT COMES ON. DOOR HAS TO BE OPENED AND CLOSED IN THE PARK POSITION SEVERAL TIMES BEFORE THE ALERT GOES AWAY. CONSTANTLY CHECK THE DOOR AND IT IS INDEED CLOSED BUT ALERT IS STILL THERE. *TR

NHTSA ODI 10706507

Apr 17, 2015Body & structure

TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING APPROXIMATELY 2 MPH, THE DOOR LIGHT REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO OPEN AND CLOSE THE DOOR THREE OR FOUR TIMES IN ORDER FOR THE LIGHT TO DIM. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,052.

NHTSA ODI 10706374

Apr 14, 2015Body & structure

THE DRIVERS DOOR DOES NOT CLOSE ALL THE TIME AND THE LIGHT COMES ON AND IT BEEPS VERY ANNOYING......IT IS A SAFETY HAZARD AS THE DOORS WILL NOT LOCK WHEN THIS ACTS UP. *TR

NHTSA ODI 10705639

Apr 13, 2015Body & structure

THE DRIVER DOOR AJAR LIGHT AND SIGNAL IS CONTINUALLY BEING ACTIVATED EVEN THOUGH THE DOOR IS CLOSED TIGHTLY. THIS ALSO PREVENTS THE DOORS FROM BEING LOCKED WHILE DRIVING AND THE DOME LIGHTS STAY ON FOR A WHILE CAUSING A SAFETY ISSUE. *TR

NHTSA ODI 10705327

Apr 10, 2015Body & structure

I PULLED OUT OF MY DRIVEWAY AND AT 9 MPH MY DOORS AUTOMATICALLY LOCK. THEY ALL LOCKED WITH THE EXCEPTION OF MY REAR DRIVER DOOR. THE DOOR AJAR LIGHT WAS STILL LIT ON MY INSTRUMENT PANEL. I OPENED THE DOOR AND RECLOSED IT SEVERAL TIMES. A FEW HARDER AND A FEW LIGHTER SLAMS AND IT NEVER WENT OFF. THE LIGHT STAYS LIT FOR A FEW DAYS TO A FEW HOURS AND COMES AND GOES OFF AS IT PLEASES. I HAVE EVEN REFRAINED FROM USING THAT DOOR AND IT WILL STILL GO OFF AND LIGHT UP WHEN IT WANTS. I HAVE FOUND SEVERAL POSTS ON THE INTERNET OF THIS SAME ISSUE WITH OTHER FORD VEHICLES: F150, EDGE, RANGER AND ESCAPE NEWER YEAR MODELS FROM 2007 TO CURRENT. IF THE DOORS DO NOT LOCK THIS PUTS THE PERSON OR PERSONS IN THE VEHICLE AT RISK. IT IS A SAFETY HAZARD. THIS MAY ALSO AFFECT THE PROPER ACTIVATION OF THE ALARM WHICH IS ALSO A SAFETY HAZARD. THIS IS A COSTLY FIX THAT IS UNNECESSARY TO THE CONSUMER SINCE THIS IS SUCH A COMMON PROBLEM WITH FORD TRUCKS AND SUVS. IT WOULD BE A RELIEF TO KNOW THAT FORD COULD BE TAKING SUCH SERIOUS CONSIDERATION SINCE IT PUTS ITS CONSUMERS IN JEOPARDY. I LOVE FORD AND ESPECIALLY MY FORD EDGE, BUT THIS IS A VERY ANNOYING PROBLEM AND CONCERN FOR MY FAMILIES' SAFETY. *TR

NHTSA ODI 10705054

Apr 7, 2015Body & structure

FORD EDGE LATCH DOOR AJAR DOME LIGHTS STAY, DOORS NOT LOCK. NOT SAFE TO DRIVE. *TR

NHTSA ODI 10704344

Apr 5, 2015Body & structure

WHEN DRIVER SIDE DOOR IS CLOSED THE DOOR-AJAR LAMP LIGHTS UP IN TRANSIT, DOOR AJAR BELL TURNS ON AND BOTH REMAIN ON. COURTESY LIGHTS REMAIN ON AT FIRST, BUT WILL EVENTUALLY TURN OFF. AT OTHER TIMES, THE DOOR AJAR LAMP LIGHTS AS SOON AS THE KEY IS IN THE IGNITION AND BEFORE THE CAR IS TURNED ON AND THEY REMAIN ON EVEN AFTER MULTIPLE ATTEMPTS ARE MADE TO CLOSE THE DOOR SUCCESSFULLY. I REPLACED THE DOOR LATCH AT MY OWN EXPENSE, BUT THE PROBLEM RESUMED 18 MONTHS LATER. *TR

NHTSA ODI 10703765

Mar 31, 2015Body & structure

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 10702937

Mar 29, 2015Body & structure

THE DOOR AJAR SENSOR ON THE DRIVER SIDE DOOR FAILS TO FUNCTION PROPERLY MAKING THE VEHICLE REACT AS THOUGH THE DOOR IS OPEN EVEN THOUGH IT IS ACTUALLY CLOSED. THIS PREVENTS THE DOORS FROM LOCKING AND PREVENTS THE DOME LIGHT FROM TURNING OFF. THE DOOR AJAR ALARM AND LIGHT WILL NOT STOP ALERTING THE DRIVER TO THE PROBLEM. BECAUSE THE DOORS WILL NOT LOCK, THERE IS A DANGER TO DRIVER AND PASSENGERS WHILE MOVING. WHEN DOME LIGHT FAILS TO TURN OFF, THE CAR BATTERY CAN RUN DOWN PREVENTING THE CAR FROM STARTING. *TR

NHTSA ODI 10702455

Mar 12, 2015Body & structure

MY DRIVERS DOOR APPEARS TO NOT BE CLOSING BUT I KNOW IT IS SHUT. THE DOORS SENSOR SHOWS ON THE DASHBOARD THAT THE DOOR IS OPEN. I HAVE TO SLAM THE DOOR SEVERAL TIMES TO GET IT TO SHUT. THIS IS A PROBLEM BECAUSE THE DOORS WILL NOT LOCK IF I AM DRIVING DOWN THE ROAD. THIS CAN BE VERY DANGEROUS WHEN TRAVELING. I WOULD LOVE TO SEE A RECALL ON THIS BECAUSE I HAVE DONE NOTHING AND I WAS TOLD BY MY LOCAL FORD DEALERSHIP THAT I WILL HAVE TO PAY $370.00 TO GET IT FIXED AND I JUST DON'T SEE THAT AS FAIR AND REASONABLE. *TR

NHTSA ODI 10693982

Mar 8, 2015Electrical systemBody & structure

DRIVERS DOOR AJAR LIGHT ILLUMINATED WHEN DOOR IS CLOSED....NOT ALLOWING THE DOOR TO LOCK WHILE IN MOTION. *TR

NHTSA ODI 10692873

Feb 27, 2015Body & structure

DOOR AJAR LIGHT KEEPS COMING ON, TELLING ME THAT MY DOOR IS OPEN WHEN IT IS NOT. THIS IS THE SECOND TIME HAPPENING IN A 6 MONTH PERIOD.... *TR

NHTSA ODI 10691162

Feb 26, 2015Electrical systemBody & structureInterior Lighting

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WARNING LIGHT ILLUMINATED EVEN THOUGH THE DOOR WAS CLOSED SECURELY. IN ADDITION, THE INTERIOR DOME LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE DOOR AJAR SENSOR WAS REPLACED. THE FAILURE RECURRED TWO YEARS LATER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

NHTSA ODI 10690784

Feb 20, 2015Electrical systemBody & structure

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FOUR INTERIOR DOORS FAILED TO LOCK. IN ADDITION, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR ILLUMINATED EVEN WHEN THE DOORS WERE CLOSED SECURELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO SPRAYED A LUBRICANT TO THE FRONT DRIVER SIDE DOOR BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

NHTSA ODI 10689531

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford Edge verdict →