Home · 2012 Ford Edge · Complaints

What 1,129 owners told NHTSA about the 2012 Ford Edge

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,129)Crash / fire / injury (33)Electrical system (460)Brakes (272)Body & structure (168)Lights (84)Engine (59)Fuel system (47)Transmission & drivetrain (46)Latches & locks (39)Electronic Stability Control (esc) (28)Steering (16)

84 of 1,129 complaints match · Lights · clear filters · page 1 of 4

Mar 16, 2021Electrical systemLightsBody & structure

MY VEHICLE EXHIBITS ILLUMINATED DOME LIGHTS AND DOOR AJAR MESSAGES WHEN DOORS ARE FULLY CLOSED. I GET ERROR MESSAGES INTERMITTENTLY WHILE DRIVING OF DOOR AJAR NOTIFICATION AND THE INTERIOR LIGHTS WILL COME ON UNEXPECTEDLY WHILE DRIVING. THE INTERIOR DOME LIGHTS ALSO STAY ILLUMINATED EVEN WHEN I HAVE TURNED THE CAR OFF AND LOCKED THE DOORS, DRAINING BATTERY. I HAVE RECEIVED NOTIFICATION OF FORD'S VOLUNTARY EXTENSION OF DOOR LATCH WARRANTY THROUGH JULY 2020. THIS IS A KNOWN DEFECT. MY CAR BEGAN EXHIBITING THE DEFECT IN NOVEMBER 2020. IT IS A SAFETY ISSUE AS I AM ALARMED AND CANNOT SEE WHEN DRIVING AT NIGHT AND THE INTERIOR LIGHTS SUDDENLY POP ON. I ALSO FEAR MY CHILD WILL OPEN THE DOOR WHILE DRIVING AS THE "LOCK" FEATURE IS UNRELIABLE DUE TO THE DEFECT. IN ADDITION, IT IS UNSAFE FOR ME TO PARK MY VEHICLE AT NIGHT NOT KNOWING IF I WILL HAVE A DRAINED BATTERY LATER BECAUSE THERE IS NO WAY TO SHUT OFF THE INTERIOR LIGHTS.

NHTSA ODI 11403274

Feb 13, 2021Electrical systemLights

HEADLIGHTS HAVE BURNED OUT 3 TIMES IN THE PAST 2 YEARS. BOTH HEADLIGHTS BURN OUT. BOTH HIGH AND LOW BEAMS BURN OUT AT THE SAME TIME. BOTH HEADLIGHTS WERE REPLACED WITHIN 3 MONTHS AND 1 HAS ALREADY BURNED OUT. THE DEALER IS RECOMMENDING REPLACEMENT OF BOTH ASSEMBLIES AT ACOST OF 1400+. THE VEHICLE HAS NOT BEEN INVOLVED IN ANY ACCIDENT INVOLVING THIS AREA.

NHTSA ODI 11396038

Oct 12, 2020Electrical systemLights

SAFETY ISSUE DOOR AJAR LIGHT NOT TURNING OFF WHEN DOOR IS CLOSED. DOORS WILL NOT LOCK WHEN CAR IS IN MOTION POSING A SAFETY THREAT TO FAMILY. BATTERY HAS DIED MULTIPLE DAYS TIMES AND REPLACEMENT WAS NECESSARY.

NHTSA ODI 11364000

Sep 14, 2020Electrical systemLights

MY DRIVER SIDE REAR DOOR SENSOR KEEPS SAYING IT IS OPEN WHEN IT ISN'T. THIS CAUSES ME TO DRIVE WITH THE LIGHT ON UNTIL IT EVENTUALLY TURNS OFF. WHEN I PARK AND LOCK THE CAR THE DOME LIGHT STAYS ON FOR A LONG WHILE. AND THE ALARM EVEN BEEPS TWICE TELLING ME THE LIGHT IS ON/IT THINKS THE DOOR IS STILL OPEN WHEN IT'S NOT.

NHTSA ODI 11354912

Mar 25, 2020Electrical systemLightsElectronic Stability Control (esc)

MY CAR IS A 2012 FORD EDGE AND HAS HAD PROBLEM WITH THE DOOR LATCHES AND THE LIGHTS, AND THE SHIFTER I HAVE HAD THIS CAR IN THE SHOP FOR THIS PROBLEM AND IT DOING AGAIN. THE CAR WHEN STARTED IT SAY TO PUT IN PARK AND SHIFT TO DRIVE AND DOORS DOES NOT LOCK AND ALL THE LIGHTS STAY ON IN THE CAR

NHTSA ODI 11319240

May 20, 2019Electrical systemLightsElectronic Stability Control (esc)

I GET READY TO START MY DAY AS USUAL I GO AND START MY VEHICLE (STATIONARY) TO WARM IT UP, AS I GOT READY TO SET THE TEMPERATURE IN THE SUV I NOTICED THE BOTTOM TOUCH PANEL DID NOT LIGHT UP. SO I PUSHED THE BUTTON TO TURN OFF THE HEAT THAT WAS BLOWING AND IT DIDNT TURN OFF, I TRIED AND AGAIN AND NOTHING. ITS TO HOT IN TEXAS WITH LITTLE CHILDREN TO HAVE ELECTRICAL PROBLEMS THAT EFFECT THE AIR CONDITIONING. I PUSHED OTHER BUTTONS TO SEE IF ANYTHING WORKED AND STILL NOTHING, THE HAZARD LIGHTS WILL NOT FUNCTION NOR WILL THE ELECTRIC WINDOWS. MY FAMILY AND I DROVE THE VEHICLE TO MY DESTINATION AFTERWARDS I HAD THE FUSES TESTED THEY ARE GOOD, BUT WAS TOLD IT IS FRONT INTERFACE CONTROL MODULE. THIS IS MY ONLY VEHICLE AND HOPEFULLY A FORD DEALERSHIP CAN GIVE A BETTER DIAGNOSIS THAN AUTO PART STORE.

NHTSA ODI 11208620

Apr 7, 2019Electrical systemLights

WHEN I AM DRIVING TO WORK AT 5:00 AM DOWN THE INTERSTATE MY INTERIOR LIGHTS WILL JUST COME ON. MY EDGE HAS INTERIOR LIGHTS THAT WON'T GO OFF DOOR AJAR IS ON THE DASHBOARD. LATE AT NIGHT WHEN MY CAR IS NOT IN MOTION AND MY LIGHTS JUST TURN ON MY HOME SECURITY SYSTEM HAS RECORDED IT SEVERAL TIMES AND THE CAR HAS SAT OFF FOR MANY HOURS. MY DOOR AJAR LIGHT IS ALWAYS ON. FOR SAFETY REASONS THIS SHOULD BE ADDRESSED BY THE FORD COMPANY.

NHTSA ODI 11194393

Oct 15, 2018Electrical systemLights

THE DOOR AJAR SENSOR IS ALWAYS ON. WHEN I START DRIVING THE LIGHTS ARE ON UNTIL I MOVE A FEW FEET. I AM NOT ABLE TO LOCK MY DOORS OR USE MY REMOTE START. IT HAS KILLED MY BATTERY. WHEN MY CAR IS PARKED AND TURNED OFF THE LIGHTS WILL COME ON AND OFF RANDOMLY.

NHTSA ODI 11140439

Jul 18, 2018Electrical systemLights

DOOR AJAR SENSOR IS FAILING. DOOR AJAR MESSAGE STAYS ON WITH DOOR CLOSED (DRIVER'S) MAKING DRIVING VERY DIFFICULT WITH CONSTANT WARNING BEEPS AND DOME LIGHT ON (EVEN AT NIGHT). I HAVE TO OPEN AND SHUT THE DOOR MULTIPLE TIMES VERY HARD FOR IT TO GO AWAY. MANY MANY PEOPLE HAVE HAD THIS ISSUE, AND APPARENTLY IT PROGRESSIVELY GETS WORSE UNTIL THEY HAVE CONSTANT BEEPING WARNING, DOME LIGHT ON WHILE DRIVING AT NIGHT, DOORS THAT WON'T LOCK WHILE DRIVING AND THE CONSTANT RISK OF A DEAD BATTERY AFTER RETURNING TO THEIR PARKED VEHICLE. I'VE ALREADY HAD TO BUY A NEW BATTERY DUE TO THE DOME LIGHT STAYING ON AFTER PARKING. THIS IS VERY DANGEROUS AND DESERVES A RECALL. THE CURRENT FIX APPARENTLY REQUIRES REPLACING THE ENTIRE LATCH FOR AROUND $400, EVERY TWO YEARS ON AVERAGE. THIS IS RIDICULOUS.

NHTSA ODI 11112255

Jul 17, 2018Lights

I PURCHASED MY CAR IN DEC 2013. I HAD TO TAKE IT BACK TO THE DEALER THE VERY NEXT DAY DUE TO THE DOOR AJAR LIGHT. THIS HAS BEEN A CONTINUOUS ISSUE WITH THE DOOR AJAR SENSOR AND THE DOOR DOES NOT PROPERLY LATCH. THE INTERIOR LIGHTS REMAIN ON FOR QUITE SOME TIME AND IF I LOCK THE DOOR THEN THE ALARM GOES OFF ALL DAY OR NIGHT AT RANDOM. IT HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE . I HAVE HAD IT FOR ALMOST 5 YEARS.

NHTSA ODI 11111827

May 29, 2018Electrical systemLights

THE DRIVER'S SIDE DOOR AJAR IS CONSTANTLY ON. I HAVE OPENED AND SHUT THE DOOR MULTIPLE TIMES AND EVEN TRIED TO DO WHAT SOME YOUTUBE VIDEOS HAVE SHOWN. DOME LIGHT SOMETIMES STAYS ON AFTER I PARK, SOMETIMES GOES OFF. I WILL HAVE A DEAD BATTERY AND PROBABLY ADDITIONAL COSTS UNLESS I WANT TO PAY $400+ TO FORD TO FIX THIS KNOWN ISSUE.

NHTSA ODI 11098368

May 16, 2018Electrical systemLights

THE DRIVER DOOR AND REAR DRIVER DOOR "DOOR AJAR" NOTIFICATION'S DO NOT TURN OFF, EVEN WHEN THE DOORS ARE CLOSED. THIS CAUSES THE DOME LIGHTS TO STAY ON WHICH DRAINS THE BATTERY, AND THEN THE VEHICLE WILL NOT START LATER. THIS ALSO PREVENTS THE DOORS FROM LOCKING WHILE DRIVING. THIS IS AN ONGOING ISSUE AND CAN NOT SEEM TO BE RESOLVED, EVEN AFTER A MECHANIC CLEANED AND LUBRICATED THE DOOR LATCHES.

NHTSA ODI 11094147

Nov 11, 2017Electrical systemLights

FAULTY DOOR LATCH SENSOR ON REAR DRIVER SIDE DOOR. THE DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS FULLY CLOSED CAUSING THE INTERIOR LIGHTS TO COME ON AS WELL. THE INTERIOR LIGHT STAY ON EVEN AFTER THE CAR IS SHUT OFF CAUSING DRAINING OF THE BATTERY. THE DOOR AJAR LIGHT HAS EVEN COME ON WHEN DRIVING. PROBLEM STARTED OVER A MONTH AGO AND HAS BEEN SPORADICALLY HAPPENING

NHTSA ODI 11045309

Oct 14, 2017Electrical systemLights

DOOR AJAR STAYS ON

NHTSA ODI 11033329

Aug 30, 2017Lights

WHEN I GET INTO MY CAR, CLOSE THE DOOR, AND START THE ENGINE, THE PASSENGER DOOR AJAR SIGN COMES ON. IT STAYS ON, AS WELL AS THE OVERHEAD LIGHTS, EVEN IF I SHUT THE PASSENGER DOOR.

NHTSA ODI 11020616

May 8, 2017Lights

THE DOOR AJAR LIGHT COMES ON WHEN DOOR IS COMPLETELY SHUT ON THE DRIVERS SIDE, IT PREVENTS FROM MY DOORS FROM LOCKING AND I HAVE CHILDREN IN THE CAR. IT HAS TRAPPED ME IN THE CAR, I HAD TO CLIMB OVER INTO THE PASSENGER SEAT AND EXIT OUT OF THAT DOOR. IT ALSO DRAINS MY BATTERY BECAUSE THE LIGHTS STAY ON IN THE CAR.

NHTSA ODI 10984325

Apr 28, 2017LightsBody & structure

DOOR AJAR LIGHT KEEPS FLASHING WHILE DRIVING EVEN THOUGH DOOR IS SHUT. DOORS WILL NOT LOCK BECAUSE THE CAR THINKS THE DOOR IS OPEN. OVERHEAD LIGHTS STAY ON WHILE DRIVING AND WHILE CAR IS PARKED. CAN MAKE THE CAR IDEAL FOR THEFT AND UNSAFE WHILE DRIVING DOWN THE ROAD BECAUSE THE DOORS WON'T LOCK.

NHTSA ODI 10981195

Apr 17, 2017Electrical systemLights

BATTERY DRAINS DUE TO SOME LIGHTS STAYING ON AS WELL AS DRIVER DOOR AJAR LIGHT STAYING ON, ALTHOUGH ALL DOORS ARE SHUT. THESE ISSUES HAPPEND THUS FAR WHEN TRYING TO PARK THE VEHICLE AND WHEN ENTERING TO DRIVE. THE LIGHT WILL STAY ON DURING DRIVING.

NHTSA ODI 10978733

Apr 6, 2017Electrical systemLights

DOOR AJAR LIGHT COMES ON AND IT IS DRAINING MY BATTERY.THE DDOR LATCH IS DEFECTIVE

NHTSA ODI 10970878

Mar 2, 2017Electrical systemLights

DOOR AJAR INDICATOR STAYS ON WHEN DOOR IS FULLY CLOSED KEEPING INTERIOR LIGHTS ON WHEN DRIVING CAUSING VISION PROBLEMS AT NIGHT. ALSO WILL NOT ALLOW DOORS TO BE LOCKED WHEN CAR IS IN MOTION.CAR HAS ONLY 12000 MILES AND IS IN LIKE NEW CONDITION AND HAS NOT BEEN EXPOSED TO HARSH WEATHER CONDITIONS.DOES NOT OCCUR EVERY TIME BUT IS BECOMING FREQUENT.

NHTSA ODI 10958262

Feb 22, 2017LightsBody & structure

DOOR LATCH WON'T CLOSE. SHOWS THAT DOOR IS AJAR AND THE LIGHTS ON INSIDE WON'T GO OFF BECAUSE THE DOOR LOOKS AS IF IT'S OPEN. IT HAPPENS EACH TIME THE DRIVERS SIDE DOOR IS OPENED. THIS HAS BEEN HAPPENING FOR A FEW YEARS. IN 2014, I THOUGHT FORD HAD FIXED THE ISSUE AND I FOUND OUT TODAY THAT THEY ONLY CLEANED IT. HAVING TO PAY $588 FOR A NEW DOOR LATCH ISN'T GOOD ESPECIALLY WHEN THERE WAS A RECALL FOR SEVERAL FORD VEHICLES REGARDING THIS ISSUE.

NHTSA ODI 10956228

Feb 15, 2017Electrical systemLights

THE DRIVER SIDE DOOR AJAR SWITCH IS NOT WORKING WHICH CAUSES THE INTERIOR LIGHTS TO REMAIN ON WHILE DRIVING OR LEAVE LIGHTS ON TO DRAIN THE BATTERY WHEN PARKED.

NHTSA ODI 10954959

Feb 8, 2017Electrical systemLightsBody & structure

REAR DRIVER SIDE DOOR AJAR LIGHT WILL NOT TURN OFF, HAVE DRAINED 2 CAR BATTERIES, THE ALARM GOES OFF AT RANDOM AND THE INTERIOR DOME LIGHT STAYS ON. HAD TO PULL CABIN LIGHTING FUSE TO STOP BATTERY FROM DRAINING. THE INDICATION IS CONSTANTLY ON THERE IS NO WAY TO TELL IN DOOR IS ACTUALLY AJAR OR NOT.

NHTSA ODI 10950405

Jan 30, 2017Electrical systemLights

THE "DOOR AJAR" LIGHT WILL NOT SHUT OFF EVEN WHEN THE DOOR IS CLOSED AND THIS LEAVES THE INTERIOR LIGHTS ON WHICH IS A NIGHTTIME DRIVING HAZARD. THE DEALER SAYS THE LATCH IS DEFECTIVE AND FORD WILL NOT ASSIST IN THE REPAIR. THIS HAPPENS WHEN THE CAR IS MOVING AND STATIONARY. DUE TO THE HIGH COST (OVER $550.00) PEOPLE ARE GOING TO IGNORE THE REPAIR AND THEN DRIVE IMPAIRED. SO HOW MANY ACCIDENTS ARE REQUIRED BEFORE FORD IS FORCED TO DEAL WITH THIS ISSUE? *TR

NHTSA ODI 10948555

Jan 11, 2017Lights

DOOR AJAR SENSOR ...THIS IS CAUSING MY DOME LIGHTS TO JUST COME ON GOING DOWN THE ROAD AND TANK GOODNESS WHEN THIS HAPPENED THERE WASN'T ANOTHER CAR NEAR ME BECAUSE I WOULD HAVE CRASHED INTO THEM BECAUSE IT BLINDED ME. ALSO MY DOORS WANT LOCK WHEN THIS SENSOR IS MESSING UP. I HAVE ALREADY HAD ONE REPLACED AND NOW ANOTHER ONE I THINK THIS IS A MAJOR PROBLEM AND FORD WILL NOT RECOGNIZE IT.

NHTSA ODI 10944402

Older →

Working with the data? Download all 1,129 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford Edge verdict →