What 1,129 owners told NHTSA about the 2012 Ford Edge

FIRST THE MASTER CYLINDER WENT, THEN THE BRAKE BOOSTER AND NOW THE HYDROLIC CONTROL UNIT. EACHPART MORE EXPENSIVE THENTHE LAST AND THE LAST BEING 2119.20 TO REPAIR. THE ENTIRE BRAKING SYSTEM, PARTS I WAS TOLD SHOULD NOT BREAK. I HAVE BEEN TOLD, BY A REPUTABLE MECHANIC THAT OFTEN WHEN REPLACING THE BRAKE BOOSTER, THE LINES ARE IMPROPERLY BLED ANDAIR GETS INTO THE HYDRAULIC SYSTEM. UPON FARTHER RESEARCH ON LINE INTO THE ISSUE, THERE ARE PAGE AFTER PAGE OF THE SAME COMPLAINT.

NHTSA ODI 11360521

BRAKE BOOSTER RECALL SYMPTOMS DESCRIBED IN PUBLICIZED NOTICES, INCLUDING ON THIS WEBSITE, ARE WHAT I AM CURRENTLY EXPERIENCING ON MY FORD EDGE. CAR TAKES LONGER TO STOP AND BRAKING SYSTEM FEELS SOFT. ADDITIONALLY, THE ADVANCETRAC WARNING SYSTEM LIGHT ILLUMINATES ON OCCASION WHEN CAR IS IN PARK FOR 10-20 MINUTES WITHOUT MOVING, WITH ENGINE RUNNING. PER THE FORD FORUM, THIS IS A COMMON PROBLEM THAT DOES NOT SEEM TO HAVE A SOLUTION FROM FORD. I HAVE LOST CONFIDENCE THE FORD IS INTERESTED OR ABLE TO REMEDY EITHER OF THESE ISSUES. I AM AFRAID TO DRIVE IT NOW THAT BRAKING ISSUE STARTED TODAY.

NHTSA ODI 11354073

MY CAR IS A 2012 FORD EDGE AND HAS HAD PROBLEM WITH THE DOOR LATCHES AND THE LIGHTS, AND THE SHIFTER I HAVE HAD THIS CAR IN THE SHOP FOR THIS PROBLEM AND IT DOING AGAIN. THE CAR WHEN STARTED IT SAY TO PUT IN PARK AND SHIFT TO DRIVE AND DOORS DOES NOT LOCK AND ALL THE LIGHTS STAY ON IN THE CAR

NHTSA ODI 11319240

TAKATA RECALL MY PASSENGER SIDE "DOOR AJAR" LIGHT STAYS ON AT ALL TIMES. THIS CAUSES MY BATTERY TO DRAIN AND PREVENTS THE CAR FROM LOCKING. IT ALSO KEEPS THE DOME LIGHT ON WHILE DRIVING WHICH IS A PROBLEM WHEN DRIVING AT NIGHT. THE DOORS WILL NOT LOCK WHICH MAKES IT VERY UNSAFE WHEN IN PUBLIC - MY CHILDREN ARE IN THE CAR BUT IT WILL NOT LOCK UNTIL IT IS DRIVEN FOR A DISTANCE. THIS DOES NOT HELP IN A PARKING LOT WHEN CAR REFUSES TO LOCK DUE TO A BAD SENSOR. NOW, MY DRIVER'S SIDE DOOR IS STARTING TO ALERT THAT IT IS AJAR. BOTH DOORS ARE ALWAYS CLOSED. THE DRIVER'S SIDE DOOR AGAIN, WILL NOT ALLOW THE CAR TO LOCK AND ALERTS ME TO SHIFT MY VEHICLE INTO PARK. THIS CYCLES 24 HOURS A DAY. MY LIGHTS WILL RANDOMLY COME ON FOR NO REASON OTHER THAN A BAD SENSOR SAYING DOORS THAT ARE SHUT - ARE "AJAR". THIS HAS LEFT ME ON MORE THAN OCCASION WITH A DEAD BATTERY. THIS MOST CERTAINLY IS A SAFETY ISSUE CONCERDING THE DOORS ARE DESIGNED TO LOCK AUTOMATICALLY WHEN DRIVING - AND THEY WILL NOT DUE TO THIS PROBLEM. I WILL NEVER BUY ANOTHER FORD AGAIN UNLESS THIS IS FIXED. I AM REQUESTING THIS BE RECALLED AS IT IS A KNOWN PROBLEM. I WAS ADVISED IT COULD BE FIXED - BUT IT WILL RETURN. I DO NOT HAVE THE FUNDS AS A SINGLE MOTHER TO DO SO. PLEASE FORD - TAKE CARE OF THIS PROBLEM.

NHTSA ODI 11252794

MY FORD EDGE SHUT DOWN WHILE DRIVING DOWN THE ROAD. IT JUST SHUT OFF. YOU HAVE TO PUT IT BACK IN PARK IN ORDER TO START IT AGAIN. THIS HAPPENED WHILE GOING TO THE IN OUR TOWN STORE. I AM SO RELIEVED IT WAS NOT WHILE ON THE FREEWAY. HAD I BEEN ON THE FREEWAY, GOING AT FAST SPEEDS, IF THE CARS BEHIND ME WERE NOT PAYING ATTENTION I COULD HAVE BEEN HIT, OR WORSE KILLED. WHEN I TOOK IT TO THE SHOP I FOUND OUT THAT IT IS A KNOWN PROBLEM. IT'S TECHNICAL SERVICE BULLETIN 15-0178, ISSUED ON NOV 2015. WHAT I DON'T UNDERSTAND IS WHY THERE'S NOT A RECALL? IS SOMEONE GOING TO HAVE DO DIE FIRST? ATTACHED IS THE SERVICE RECALL. I'VE CONTACTED FORD, SPOKEN WITH EVERGREEN FORD IN ISSAQUAH (WHERE MY CAR CURRENTLY IS) AND FILED A COMPLAINT WITH THE ATTORNEY GENERAL HERE IN WASHINGTON STATE. *TR

NHTSA ODI 11232915

I GET READY TO START MY DAY AS USUAL I GO AND START MY VEHICLE (STATIONARY) TO WARM IT UP, AS I GOT READY TO SET THE TEMPERATURE IN THE SUV I NOTICED THE BOTTOM TOUCH PANEL DID NOT LIGHT UP. SO I PUSHED THE BUTTON TO TURN OFF THE HEAT THAT WAS BLOWING AND IT DIDNT TURN OFF, I TRIED AND AGAIN AND NOTHING. ITS TO HOT IN TEXAS WITH LITTLE CHILDREN TO HAVE ELECTRICAL PROBLEMS THAT EFFECT THE AIR CONDITIONING. I PUSHED OTHER BUTTONS TO SEE IF ANYTHING WORKED AND STILL NOTHING, THE HAZARD LIGHTS WILL NOT FUNCTION NOR WILL THE ELECTRIC WINDOWS. MY FAMILY AND I DROVE THE VEHICLE TO MY DESTINATION AFTERWARDS I HAD THE FUSES TESTED THEY ARE GOOD, BUT WAS TOLD IT IS FRONT INTERFACE CONTROL MODULE. THIS IS MY ONLY VEHICLE AND HOPEFULLY A FORD DEALERSHIP CAN GIVE A BETTER DIAGNOSIS THAN AUTO PART STORE.

NHTSA ODI 11208620

WHILE DRIVING THE VEHICLE SENSOR STAYING "LOW ENGINE OIL PRESSURE" APPEARED ON THE DASH, WHILE AT TREE SAME TIME THE LIGHTS FLICKERED, THE VEHICLE DIED COMPLETELY, AND TGE STEERING WHEEL LOCKED IN PLACE MAKING IT IMPOSSIBLE TO STEER THE VEHICLE OFF THE MAIN ROAD. THE VEHICLE HAD TO BE PLACED IN PARK AND RE-STARTED CONTINUOUSLY UNTIL WE REACHED THE DRIVEWAY OF OUR HOME.

NHTSA ODI 11192096

ALL DOORS LEAKING AT THE DOOR SEAL RETAINERS AND WILL NOT BE ABLE TO REPAIR DUE TO POOR DESIGNED FLAW! ALL FORD CARS HAVING WATER CONDITIONS AND STILL ALLOWED TO SELL THIS DEFECTIVE CARS ! I AM A MASTER MECHANIC AND DIAGNOSED IT MY SELF ! THIS IS STRICTLY A FORD QUALITY ISSUE FOR ALL FORD EDGES OF ALL YEARS AND MOST LIKELY ALL THERE CARS HAVE A WATER ISSUE . AND IT IS MY EXPERIENCE THAT CAR DEALERS KNOW ABOUT IT AND DUE NOT ISSUE A REPAIR BECAUSE OF COST! IT IS A SAD DAY FOR AMERICAN PRODUCTS . FORUM CARS BUILT BETTER THAT THIS! BY MY EXPERIENCE

NHTSA ODI 11097169

IN A HEAD ON COLLISION WITH A TELEPHONE POLE, THE AIR BAGS DID NOT DEPLOY. THE ELECTRICAL WOULD JUST SHUT DOWN. BRAKES WERE ACTING STRANGE. ALL WHILE MOVING.

NHTSA ODI 11081832

CAR HAS BEEN HAVING ELECTRIC ISSUES FOR A WHILE. USUALLY DETECTED ONCE TRYING TO START. FIRST ISSUE IS THE BACK UP CAMERA. THAT NO LONGER WORKS WHILE IN REVERSE. SCREEN INDICATED IT IS NOT AVAILABLE. WE ALSO RECENTLY HAD TO REPLACE THE SHIFTING COLUMN. AFTER A TRIP OF DRIVING COMING TO A FULL STOP SHIFTING TO PARK THE CAR WOULD NOT STAY ON "PARK". IT WOULD NOT CATCH THE GEAR UNLESS THE BUTTON ON THE SHIFT COLUMN WAS TOYED WITH A FEW TIMES PRESSING ON THE BUTTON SO CAR RECOGNIZES "PARK". IT WOULD SEARCH FOR "PARK" WHEN CAR WAS OFF WHICH WOULD CAUSE THE BATTERY TO EVENTUALLY DIE. WE FIRST PURCHASED A BATTERY THINKING IT'S TIME TO REPLACE BUT ONCE WE DID, IT KILLED OUR BATTERY AGAIN AND THEN IS WHEN I KNEW I HAD TO TAKE IT INTO FORD. $700+ TO FIX ISSUE CURRENTLY NOT RECALLED. THIS ALSO FORCED US TO BUY JUMP STARTING CABLES BEFORE IT WAS TAKEN IN. CAR LEFT US STRANDED A FEW TIMES BECAUSE OF THIS. DEAD BATTERY:( THIRD ELECTRIC ISSUE IS THAT THE BLUETOOTH SYSTEM DOESN'T ALWAYS CATCH A DEVICE. OFTEN THE SYNC SCREEN ON THE DISPLAY WILL PULL UP WITH A LOADING BAR. THIS HAPPENS RANDOMLY WHEN STARTING CAR AT TIMES WHILE IN PART.

NHTSA ODI 11058402

THE DOOR LATCH IS FAULTY. IT IS TELLING ME THAT THE DOOR IS AJAR WHEN IT IS CLOSED. THE INTERIOR LIGHTS STAY ON WHICH WILL CAUSE THE BATTERY TO DIE.

NHTSA ODI 11045714

THE DRIVERS SIDE OF THE CAR BLOWS EXTREMELY HOT NO MATTER THE TEMP SETTING. THIS HAS BEEN HAPPING FOR OVER A YEAR NOW OFF AND ON. IT STARTED LAST WINTER WHEN THE PASSENGER SIDE BLEW ICY COLD NO MATTER THE TEMPERATURE SETTING. MY DRIVER SIDE DOOR ALWAYS SHOWS AJAR THEREFORE MY KICKS WILL NOT ENGAGE WHILE DRIVING . THIS MALFUNCTIONED 2 YEARS AGO

NHTSA ODI 11019375

DOOR SENSOR ISSUE THAT HAS BEEN CONTINUING SINCE EARLY 2015, NOT LONG AFTER I BOUGHT THE CAR. CURRENTLY MY "DOOR AJAR" INDICATOR APPEARS EVEN THOUGH MY DOOR IS CLOSED, EVEN AFTER BEING SLAMMED SHUT. THE REAR DRIVER SIDE DOOR ALONG WITH PASSENGER SIDE DOOR CONTINUE TO SAY OPEN AFTER THEY HAVE BEEN CLOSED AND I AM DRIVING. WHILE DRIVING I CANNOT MANUALLY LOCK THE DOOR, THEY JUST AUTOMATICALLY UNLOCK ON ITS OWN. THIS DOES NOT MAKE ME FEEL SAFE, ESPECIALLY DRIVING WITH MY CHILDREN. HIS PROBLEM HAS CAUSED ME TO REPLACE MY BATTERY SOONER THAN NEEDED BECAUSE THE DOME LIGHTS STAY ON FOR A LONG TIME, ALSO RANDOMLY TURN ON IN THE MIDDLE OF THE NIGHT. I ALSO CANNOT LOCK MY DOORS BECAUSE THAN THE ALARM GOES OFF RANDOMLY THINKING THE DOOR HAS BEEN OPENED. SO WETHER DRIVING OR PARKED, THIS HAS BEEN A PROBLEM.

NHTSA ODI 10965879

WHILE DRIVING ON THE EXPRESSWAY AT NIGHT, THE DOOR AJAR WARNING LIGHT APPEARED, INDICATING I SHOULD SHIFT THE CAR TO PARK. SIMULTANEOUSLY, THE INTERIOR LIGHTS CAME ON AND AN ALARM STARTED CHIMING. MY VISION WAS IMPAIRED BY THE BRIGHT INTERIOR LIGHTS. AFTER NAVIGATING THROUGH TRAFFIC I GOT OFF THE HIGHWAY, SHIFTED THE CAR TO PARK , GOT OUT AND CHECKED DOORS AND TAILGATE BUT ALL WERE SECURE. THIS ISSUE OCCURRED INTERMITTENTLY UNTIL I BROUGHT THE CAR IN FOR SERVICE UNDER WARRANTY. I LODGED MY COMPLAINT AND WAS TOLD IT WOULD BE FIXED. THE CONDITION APPEARED TO BE CORRECTED UNTIL THE CAR WAS OUT OF WARRANTY. I RETURNED TO THE DEALERSHIP WITH THE SAME PROBLEM , MUCH TO MY DISMAY I FOUND OUT THAT ONLY A TEMPORARY FIX HAD BEEN APPLIED, THE DEFECTIVE DOOR LATCH HAD NOT BEEN REPLACED, AND NOW TO FIX THE DOOR LATCH SWITCH WAS VERY EXPENSIVE. DISCONTENT, I RETURNED HOME AND RESEARCHED AND FOUND MY PROBLEM A POPULAR TOPIC. I STARTED A COMPLAINT WITH FORDS REGIONAL OFFICE AND WITH NHTSA BUT DIDN'T MAIL IT IN. THE PROBLEM HAS GOTTEN MORE PERSISTENT AND I WON'T PUT FAMILY IN THE CAR. IT HAS ALSO LEFT ME STRANDED WITH A DEAD BATTERY A NUMBER OF TIMES AS THIS SWITCH APPARENTLY CONTROLS TIME DELAYED COURTESY LIGHTS TO LET YOU EXIT THE CAR SAFELY AT NIGHT. THE PROBLEM HERE IS THEY DON'T SHUT OFF, DRAINING THE BATTERY. WITH THE NUMBER OF COMPLAINTS LODGED REGARDING THIS DANGEROUS CONDITION, AND QUICK FIX ALBEIT EXPENSIVE PART, I FIGURED THIS TO BE A PRIORITY RECALL. THIS ISSUE OCCURS AT ANY GIVEN TIME, STATIONARY, CITY STREETS, AND AT HIGHWAY SPEEDS.

NHTSA ODI 10958765

A WARNING LIGHT IS DISPLAYED STATING THE PASSENGER DOOR IS AJAR WHEN IT IS NOT. THE DOOR CAN BE REPEATEDLY OPENED AND CLOSED ATTEMPTING TO MAKE THE WARNING LIGHT GO OFF, IT DOES NOT WORK THE MAJORITY OF THE TIME. THE INTERIOR LIGHTS WILL NOT GO OFF, WHICH MAKES DRIVING A HAZARD. ALSO, THE DOOR WILL NOT LOOK WHEN THE WARNING LIGHT IS ON. ANOTHER SAFETY CONCERN. *TR

NHTSA ODI 10946262

DOOR LATCH AJAR WARNING. DOORS ARE UNABLE TO STAY LOCKED. IT IS UNSAFE. THE WARNING LIGHT FOR "DOOR AJAR" AND "PUT GEAR IN PARK" COMES ON NONSTOP WHILE DRIVING. THE LIGHT STAYS ON AFTER PARKED FOR AT LEAST 20 MINUTES WHICH DRAINS BATTERY. I WENT TO THE DEALER AND HAD TO PAY $615.91 TO FIX. I WOULD LIKE TO BE REIMBURSED FOR FAULTY LOCKS. I AM ALSO AFRAID THE OTHER THREE ARE GOING TO DO THE SAME THING.

NHTSA ODI 10934361

THE DRIVER'S DOOR APPEARS TO CLOSE PROPERLY HOWEVER A WARNING LIGHT STATING THAT THE DOOR IS AJAR COMES ON. I OPEN AND CLOSE THE 2 OR 3 TIMES WITH A HARD SLAM AND THE LIGHT GOES OUT. THE CAR DOORS WILL NOT LOCK IF THIS WARNING LIGHT IS ON. I AM SCHEDULED TO HAVE THIS REPAIRED AT THE FORD DEALER AT A COST OF NEARLY $400. THE DEALER HAS TOLD ME THAT THIS IS A RECURRING PROBLEM ON THE EDGE. THE CAR HAS APPROX 42,000 MILES.

NHTSA ODI 10920016

FREQUENTLY A WARNING LIGHT WILL COME ON STATING THAT THE COLLISION WARNING CENSOR IS BLOCKED. AS A RESULT THE CRUISE CONTROL WILL NOT WORK AND THE COLLISION WARNING FEATURE IS ALSO NOT WORKING. BY PRESSING AN 'OK' BUTTON THE WARNING LIGHT GOES AWAY AND THE SYSTEM SEEMS TO WORK PROPERLY. IT APPEARS THAT THIS WARNING LIGHT COMES ON AFTER GOING OVER A BUMP BUT NOT ALL BUMPS. THE DEALER HAS QUOTED ME A PRICE OF NEARLY $2000 TO REPLACE THE WARNING CENSOR, AND BRACKET. HOWEVER, I AM NOT CONVINCED THAT THE CENSOR IS DEFECTIVE SINCE IT OFTEN WORKS PROPERLY.

NHTSA ODI 10920017

MY FORD EDGE,2012, HAD A "DOOR AJAR" WARNING AND IT REQUIRED SLAMMING THE DOOR VERY HARD TO GET THE WARNING REMOVED. MY LIGHTS WOULD STAY ON AFTER I PARKED AND AGAIN REQUIRE SLAMMING THE DOOR MULTIPLE TIMES. MY BACK UP CAMERA WILL WORK AND THEN NOT WORK MAKING THAT SAFETY FEATURE UNRELIABLE! I HAD THE DOOR LATCH REPLACED AT A COST OF 325 DOLLARS. OTHER FORD PRODUCTS HAVE ALSO EXPERIENCED THESE PROBLEMS AND ARE UNDER A RECALL. I BELIEVE THIS ISSUE IS NOT THE RESULT OF CARELESS TREATMENT BY MY WIFE OR ME. WE ARE BOTH OVER 70 YEARS OLD.

NHTSA ODI 10916778

6/24/16 TOOK CAR TO DEALER FOR CHECK ENGINE LIGHT. REPAIR $329. INDICATED PURGE VALVE STUCK OPEN AT TIMES. 6/30/16 CHECK ENGINE LIGHT AGAIN. INDICATED UNDER BOOST....REPLACED WASTE GATE VACUUM SENSOR. $307. RETURNED TO DEALER AGAIN FOR CHECK ENGINE LIGHT DUE TO HOSE CLAMP LOOSE. BEGAN EXPERIENCING DOOR AJAR LIGHT AND INTERIOR LIGHTS THAT DON'T TURN OFF. RETURNED TO DEALER ON 8/15/16 AND WERE TOLD THE TURBO ASSEMBLY NEEDS TO BE REPLACED FOR $2500+. COULD LOSE POWER AND CAUSE FURTHER ENGINE DAMAGE IF DRIVEN. TRIED CONTACTING FORD VIA EMAIL WITH NO RESPONSE. THERE ARE CLEARLY SAFETY ISSUES AND RECALL SHOULD BE ISSUED AND REPAIRS AT FORD EXPENSE. TIRED OF READING OF THESE SAME FORD ISSUES BUT SELECTIVE STATE AND MODEL REPAIR.

NHTSA ODI 10896541

THE DOOR AJAR WARNING LIGHT STAYS ON WHEN THE DOOR(DRIVER SIDE) IS CLOSED. YOU HAVE TO SLAM THE DOOR HARD TO GET THE LIGHT OFF. WHILE DRIVING IT CAN COME ON. WHILE PARKED IT CAN COME ON AND TRIGGER THE ALARM IN CAR.

NHTSA ODI 10882408

THE DOOR AJAR SOSNOR STAYS ON EVEN WHEN THE DOOR IS CLOSED. I HAD TO REPLACE THE BATTERY DUE TO THIS ISSUE.

NHTSA ODI 10875482

THE VEHICLE HAS DOOR AJAR LIGHT ON CONSTANTLY AND WILL NOT TURN OFF...IT HAS ALMOST CAUSE ME TO WRECK SEVERAL TIMES...AND CAR WILL NOT LOCK BECAUSE OF DOOR AJAR..THIS ISSUE IS VERY DANGEROUS AND MAKING ALARM TO GO OFF CONSTANTLY ...WISH FORD WOULD RECALL THIS ISSUE AS EVERYONE IS HAVING THE SAME PROBLEM. ..DOOR AJAR.....

NHTSA ODI 10846225

1) "SHIFT TO PARK" ERROR: HAVE TO CLICK THE SHIFTER ONE OR TWO TIMES TO CLEAR IT. UNTIL I DO, THE SEAT DOES NOT MOVE BACK FOR EXITING. 2) "DRIVER DOOR AJAR" ERROR: HAVE TO OPEN AND CLOSE THE DOOR, SOMETIMES ONLY ONCE, BUT USUALLY MANY TIMES IN ORDER TO CLEAR THE ERROR. 3) IF THE "DOOR" ERROR IS NOT CLEARED, THE "SHIFT" ERROR WILL APPEAR WHILE MOVING, WHENEVER I COME TO A STOP. ALSO, THE AUDIBLE SIGNAL WILL KICK IN. 4) AT TIMES THE DRIVER DOOR WILL NOT UNLOCK WITH THE TOUCH OF MY HAND. I SUSPECT WHEN I SHUT THE DOOR LAST, THE "DOOR" ERROR WAS PROBABLY IN EFFECT. SERVICE: I ACTUALLY TOOK MY CAR TO THE DEALER AND ALL THEY COULD TELL ME WAS THAT THE SHIFTER HAD TO BE REPLACED FOR $500. THEY COULDN'T EVEN FIND THE "DOOR" ERROR. I THINK THIS MERITS A RECALL NOTICE AND FORD SHOULD REPAIR THESE PROBLEMS AT NO OR REASONABLE COSTS.

NHTSA ODI 10838838

SENSOR ON PASSENGER DOOR IS SHOWING OPEN AN DOOR IS NOT OPEN AND INSIDE LIGHTS STAY ON AND RUNS THE BATTERY DOWN. HAD TO REPLACE BATTERY DUE TO INSIDE LIGHTS STAYING ON. DOORS WILL NOT LOCK WHEN EXISTING VEHICLE. DRIVING AT NIGHT AND INSIDE LIGHT STAYS ON IS A DRIVING SAFETY FACTOR. CAR HAS BEEN IN THE SHOP FOUR TIMES FOR THIS SAME REASON. UNABLE TO FIX IT. *TR

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