Home · 2012 Ford Edge · Complaints

What 1,129 owners told NHTSA about the 2012 Ford Edge

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,129)Crash / fire / injury (33)Electrical system (460)Brakes (272)Body & structure (168)Lights (84)Engine (59)Fuel system (47)Transmission & drivetrain (46)Latches & locks (39)Electronic Stability Control (esc) (28)Steering (16)

460 of 1,129 complaints match · Electrical system · clear filters · page 4 of 19

Oct 17, 2017Electrical system

09/15/2017 DRIVER DOOR AJAR CAME ON SHOWING DOOR WAS OPEN. CLOSED DOOR SEVERAL TIMES AND IT WOULD GO OFF. THIS HAPPENED SEVERAL TIMES UNTIL 10/10/2017. NOW IT WON'T GO OFF AND MY DOORS WOULDN'T AUTO LOCK WHEN IN MOTION AND WOULDN'T STAY LOCKED MANUALLY EITHER. MY DOME LIGH WOULD STAY ON ALSO. 10/16/2017 CAR WOULD NOT START, BATTERY WAS DRAINED AND NO LIGHTS WERE LEFT ON. CALLED GARAGE AND JUMP STARTED VEHICLE AND TOOK IT IN FOR REPAIRS. JUST GOT CALL THAT THE BATTERY AND DOOR AJAR SENSOR WILL HAVE TO BE REPLACED. IT WILL COST ALMOST $800.00 TO FIX. THE WARRANTY JUST EXPIRED ON VEHICLE AND THAT LEAVES ME WITH THE BILL. I READ NUMEROUS OTHER COMPLAINTS ABOUT THE SAME VEHICLE AND SAME PROBLEM. THERE SHOULD BE A RECALL ON THIS. IT IS A BIG SAFETY ISSUE ESPECIALLY WHEN YOU HAVE CHILDREN AND THE DOORS WON'T STAY LOCKED.

NHTSA ODI 11033988

Oct 14, 2017Electrical systemLights

DOOR AJAR STAYS ON

NHTSA ODI 11033329

Oct 3, 2017Electrical system

DRIVERS SIDE DOOR AJAR SENSOR IS DEFECTIVE. AT ABOUT 60K MILES, THE DRIVER DOOR AJAR LIGHT STAYS ON. SLAMMING THE DOOR REPEATEDLY OVER A DOZEN TIMES WILL SOMETIMES TURN THE LIGHTS OFF. AFTER GOOGLING THE ISSUE I SEE THAT IT'S A PROBLEM FOR HUNDREDS OF FORD EDGE OWNERS BETWEEN THE YEARS 2011-2013. THIS SHOULD BE CONSIDERED A SERIOUS RECALL ISSUE. THIS IS MY WIFE'S CAR AND SHE DRIVES OUR DAUGHTER TO SCHOOL AND PRACTICE. WHEN THE DOOR AJAR LIGHT WON'T GO OUT YOU CANNOT LOCK THE DOORS. AT NIGHT THE INTERIOR LIGHTS WON'T TURN OFF, SO IT'S HARD TO SEE OUTSIDE THE VEHICLE AND IS AN ACCIDENT WAITING TO HAPPEN. IF SHE'S IN AN ACCIDENT AND THE DOORS FLY OPEN, DAMAGE WILL BE MUCH WORSE. IF SHE'S AT AN INTERSECTION AND A CRIMINAL OPENS HER DOOR BECAUSE SHE CAN'T LOCK THE CAR IT'S ON FORD. THERE'S A LACK OF OVERALL SECURITY AND SAFETY WITH THIS DOOR AJAR ISSUE. THIS SHOULD BE A RECALL. I AM LUCKY ENOUGH TO BE ABLE TO AFFORD THE $439.95 WE WERE CHARGED TO REPAIR IT, BUT THOSE WHO AREN'T PUT THE REST OF US ON THE ROAD AT RISK.

NHTSA ODI 11031517

Sep 11, 2017Electrical system

VEHICLE IS STATIONARY. DASH WARNING "DRIVER'S DOOR IS AJAR". DOOR IS CLOSED, BUT COMPUTER INDICATES THE DOOR IS NOT CLOSED. WHEN THIS OCCURS, A WARNING LIGHT APPEARS ON THE DASH INDICATING "DOOR IS AJAR". IF I DRIVE WITH THAT LIGHT ON, ANOTHER WARNING IS DISPLAYED TO "SHIFT TO PARK". WHEN WARNING IS ON, THE DOME LIGHTS STAY ON. IF I ATTEMPT TO LOCK THE CAR WITH THE REMOTE, THE HORN BEEPS TWICE (AS OPPOSED TO ONCE), INDICATING THE DOORS ARE NOT LOCKED.

NHTSA ODI 11022662

Sep 8, 2017Electrical system

THE DOOR AJAR WARNING STAYS ON WHEN DOOR IS CLOSED

NHTSA ODI 11022378

Aug 24, 2017Electrical systemElectronic Stability Control (esc)

THE DRIVERS SIDE OF THE CAR BLOWS EXTREMELY HOT NO MATTER THE TEMP SETTING. THIS HAS BEEN HAPPING FOR OVER A YEAR NOW OFF AND ON. IT STARTED LAST WINTER WHEN THE PASSENGER SIDE BLEW ICY COLD NO MATTER THE TEMPERATURE SETTING. MY DRIVER SIDE DOOR ALWAYS SHOWS AJAR THEREFORE MY KICKS WILL NOT ENGAGE WHILE DRIVING . THIS MALFUNCTIONED 2 YEARS AGO

NHTSA ODI 11019375

Jul 26, 2017Electrical system

WHEN YOU CLOSE THE FRONT DRIVER'S SIDE DOOR, THE DOOR AJAR LIGHT REMAINS ON. ALL THE INTERIOR LIGHTS STILL LIT. THEY EVENTUALLY GO OFF ONCE YOU START DRIVING BUT WHEN YOU STOP IT DINGS, TELLING YOU TO PUT THE VEHICLE IN PARK DUE TO THE DOOR BEING AJAR. YOU CAN NOT LOCK ANY OF THE DOORS AT ALL, WHICH IS A SAFETY HAZARD. DUE TO THIS ISSUE IT CAN DRAIN YOUR BATTERY IF YOU DON'T SHUT THE DOOR OVER AND OVER AGAIN UNTIL IT REGISTERS THE DOOR IS CLOSED.

NHTSA ODI 11010862

Jul 19, 2017Electrical system

DOOR JAR LIGHT REMAINS ON (DRIVERS SIDE REAR DOOR). DRAINS BATTERY, CAUSES INTERIOR LIGHT TO TURN ON WHILE DRIVING. IT'S A KNOWN PROBLEM WITH THE SWITCHES IN THE 2011-13 FORD EDGE AND FORD IS DOING NOTHING TO FIX THE PROBLEM.

NHTSA ODI 11006359

Jul 11, 2017Electrical system

DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. INTERIOR LIGHTS STAY ON WHILE DRIVING, DANGEROUS AT NIGHT. HAS ALREADY RAN BATTERY DOWN AND ALMOST STRANDED. I PURCHASED THE VEHICLE NEW AND NEVER BEEN MISTREATED AND GARAGE KEPT.

NHTSA ODI 11004284

Jul 5, 2017Electrical system

DRIVER DOOR AJAR WARNING STAYS ON EVEN AFTER SEVERAL ATTEMPTS TO CLOSE DOOR.

NHTSA ODI 11003091

Jul 5, 2017Electrical system

DRIVER'S DOOR LATCH IS NOT REGISTERING AS CLOSED. LIGHTS STAY ON, I CANNOT LOCK MY DOORS. MY BATTERY DIES IF IT IS NOT "SHUT". A LOT OF MONEY LOSS IN BATTERIES AND TIME LOST IN STANDING IN SOMETIMES SNOW OR RAIN FOR MINUTES TRYING TO GET IT TO REGISTER. ALSO, I HAVE CHILDREN AND WOULD PREFER MY CHILD IS UNABLE TO OPEN THEIR DOOR WHILE IN MOTION. PURCHASED THE CAR USED IN NOVEMBER 2015 AND IT STARTED MALFUNCTIONING AFTER A MONTH. I FIND IT SHOCKING THAT THERE IS NOT A RECALL ON THIS. IT IS AN OBVIOUS SAFETY ISSUE AND VERY WELL KNOWN WITH DEALERSHIPS AND REPAIR SHOPS, BUT THE FIXING PRICE IS AROUND $500.

NHTSA ODI 11003174

Jun 19, 2017Electrical systemLatches & locks

TL* THE CONTACT OWNS A 2012 FORD EDGE. EACH TIME THE PASSENGER DOOR WAS CLOSED, THE DOOR AJAR INDICATOR ILLUMINATED. THE DOOR HAD TO BE OPENED AND CLOSED A COUPLE OF TIMES IN ORDER FOR THE WARNING INDICATOR TO GO OFF. THE VEHICLE WAS TAKEN TO BOULEVARD FORD IN LEWES, DELAWARE WHERE IT WAS DIAGNOSED THAT THE SENSOR AND LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR TWO MONTHS. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 48,676. ...UPDATED 10/23/17 *BF UPDATED 10/24/2017*JS

NHTSA ODI 10995899

Jun 16, 2017Electrical system

DRIVER'S SIDE DOOR INDICATES OPEN/AJAR WHEN CLOSED. THIS LEADS TO MULTIPLE PROBLEMS -- DOORS WON'T LOCK, INTERIOR LIGHTS STAY ON, ETC.

NHTSA ODI 10995463

Jun 14, 2017Electrical system

DOOR LATCH SWITCH MALFUNCTION CAUSING DOOR AJAR WARNING WHEN DOOR IS CLOSED AND VEHICLE IS IN MOTION. DOOR LOCKS WILL NOT LOCK AND CHILD SAFETY REAR LOCKS DO NOT ENGAGE (CHILD CAN OPEN DOOR WHEN IN MOTION). CHILD HAS NOT FALLEN OUT THE DOOR YET. AM GETTING IT REPAIRED AT MY EXPENSE BECAUSE IT IS A SAFETY ISSUE.

NHTSA ODI 10995215

Jun 11, 2017Electrical system

DOOR AJAR ON MY DRIVER DOOR HAS BEEN CONTINUOUSLY ON EVEN THOUGH THE DOOR IS CLOSED. THIS OCCURS IN ALL SITUATIONS (DRIVING ON A HIGHWAY AND STREETS, TURNING, AND STATIONARY). THIS HAS BEEN ONGOING SINCE MAY 22. THE DOOR AJAR SOUND CONTINUOUSLY GOING OFF HAS CAUSED ISSUES WHEN I TURN MY SIGNAL LIGHT ON AT A STOP SIGN. THE DOOR AJAR ALARM OVERRIDES THE SOUND OF THE TURN BLINKER. THIS HAS CAUSED ME AT TIMES TO LOOK AT MY DASHBOARD TO VERIFY THAT MY TURN SIGNAL IS ACTUALLY ON. THIS IS A DANGEROUS DEFECT THAT CAN CAUSE AN ACCIDENT. THIS DEFECT ONLY LEAVES ME TWO DANGEROUS OPTIONS. 1. I CAN CHECK MY BLINKERS EVERY TIME THAT MY DOOR AJAR SOUND OVERRIDES THE BLINKER SOUND BUT THIS DISTRACTS ME FROM THE ROAD. 2. I ASSUME THAT MY BLINKER IS ALWAYS ON BUT THIS MIGHT RESULT IN A SITUATION WHERE THE BLINKER IS IN FACT NOT ON. THIS CAN CAUSE AN ACCIDENT BECAUSE OTHER DRIVERS MIGHT NOT KNOW THAT I AM TURNING.

NHTSA ODI 10994346

Jun 2, 2017Electrical system

DOOR AJAR LIGHT COMES ON WHEN CAR DOOR IS SHUT. THIS CAUSES MY INSIDE LIGHTS TO STAY ON AND DELAY GOING OFF. THIS ALSO CAUSES MY DOORS NOT TO LOCK WHEN DRIVING.

NHTSA ODI 10992837

Jun 1, 2017Electrical systemBody & structure

"DRIVER DOOR AJAR" WARNING MESSAGE ILLUMINATES WITH DOOR SECURELY CLOSED.

NHTSA ODI 10992609

May 26, 2017Electrical system

MY 'DRIVER DOOR AJAR' WARNING SHOWS UP WHEN THE DOOR IS CLOSED AND SECURED. IT DOESN'T HAPPEN ALL OF THE TIME, BUT, OFTEN ENOUGH. SOMETHING IS WRONG WITH THE SWITCH.

NHTSA ODI 10991800

May 18, 2017Electrical system

THE DOOR ADJAR SENSOR IS BAD. FORD HAS RECALLED OTHER VEHICLES FOR THIS AND THEY ARE THE SAME YEAR BUT NOT THE FORD EDGE.

NHTSA ODI 10986320

May 15, 2017Electrical systemEngine

REPEATED PROBLEM WITH THIS VEHICLE. FIRST DOOR AJAR LIGHT HAS BEEN REPAIRED BECAUSE IT WOULD NOT SHUT OFF THE INTERIOR LIGHTS (NOT LEGAL TO DRIVE WITH THEM ON) AND THEREFORE DRAINED BATTERY. SAFETY HAZARD. ECOBOAST FAILED AND WE WERE TOLD BY THE DEALER THAT IT WAS A SAFETY HAZARD AND THAT WE COULD NOT DRIVE THE CAR....BIG EXPENSE! NOW A SECOND DOOR AJAR LIGHT WON'T GO OFF....DOORS DO NOT LOCK WHILE THE VEHICLE IS MOVING. SOMEBODY NEEDS TO STEP UP ON THESE ISSUES AND DO WHAT'S RIGHT. I CANNOT BELIEVE THAT SPECIFIC VEHICLES WERE RECALLED FOR THESE ISSUES WHEN MANY OTHERS ARE EXPERIENCING, AND PAYING FOR THE EXACT SAME PROBLEM ON THE SAME YEAR VEHICLE. SOMETHING SMELLS ABOUT THIS. MAJORLY DISAPPOINTED IN FORD AND NHTSA. PLEASE NOTE THAT THE LISTED COMPLAINTS ARE NOT THE ONLY ONES WE'VE HAD OVER THE PAST YEAR.

NHTSA ODI 10985748

May 1, 2017Electrical system

2012 FORD EDGE LOCKS UNLOCK WHEN DRIVING SOMETIMES.

NHTSA ODI 10982957

Apr 25, 2017Electrical system

DOOR SENSOR INDICATES THAT DOOR IS AJAR WHEN THE DOOR IS SECURELY CLOSED. IN MY CASE SPECIFICALLY THE DRIVERS SIDE REAR DOOR. PROBLEM WAS INTERMITTENT AT FIRST. NOW INDICATOR LIGHT IS ALWAYS ON. THE INSIDE LIGHTS STAY ILLUMINATED (AS IF A DOOR WAS OPEN) AND GO OUT A MINUTE AFTER DRIVING. THE ALARM WILL NOT SET UP AS THE VEHICLE THINKS A DOOR IS AJAR.

NHTSA ODI 10980770

Apr 17, 2017Electrical system

THE REAR LEFT DOOR AJAR WARNING KEEPS COMING ON EVEN WHEN THE DOOR IS CLOSED. THE WARNING WILL POP ON WHILE THE CAR IS IN MOTION. THE LIGHTS ALSO POP ON WHEN THERE IS NO KEY IN THE IGNITION AND THE CAR IS PARKED IN THE DRIVEWAY. I HAVE ALREADY HAD TO REPLACE MY BATTERY DUE TO THIS ISSUE.

NHTSA ODI 10978972

Apr 17, 2017Electrical systemLights

BATTERY DRAINS DUE TO SOME LIGHTS STAYING ON AS WELL AS DRIVER DOOR AJAR LIGHT STAYING ON, ALTHOUGH ALL DOORS ARE SHUT. THESE ISSUES HAPPEND THUS FAR WHEN TRYING TO PARK THE VEHICLE AND WHEN ENTERING TO DRIVE. THE LIGHT WILL STAY ON DURING DRIVING.

NHTSA ODI 10978733

Apr 13, 2017Electrical system

FORWARD COLLISION AVOIDENCE SENSOR BLOCKED WARNING MESSAGE ON DASH ILLUMINATED FOLLOWING RAIN RENDERING COLLISION AVOIDANCE SYSTEM INNOPERATIVE. IT COMES ON AFTER A COUPLE OF MILES DRIVING

NHTSA ODI 10972295

← NewerOlder →

Working with the data? Download all 1,129 complaints as CSV · fetched from NHTSA July 11, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford Edge verdict →