What 1,129 owners told NHTSA about the 2012 Ford Edge

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE WARNING LIGHT INDICATOR ILLUMINATED WHEN THE FRONT PASSENGER SIDE DOOR WAS CLOSED, WHICH INDICATED THAT THE DOOR WAS AJAR. THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. THE CONTACT APPLIED FORCE SEVERAL TIMES TO CLOSE THE DOOR, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE HAD GOTTEN PROGRESSIVELY WORSE OVER TIME AND THAT THE VEHICLES DOOR COULD NOT BE SECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVERS SIDE DOOR SENSOR AND LATCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO SECURE AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,374. UPDATED 09/29/16*LJ *TR

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THE DRIVER DOOR SENSOR STATES THE DOOR IS AJAR, ALTHOUGH IT IS CLOSED, REGISTERS OPEN. THE LATCH IS DEFECTIVE.THE DOOR AJAR WARNING SOUNDS ON THE DASH BOARD, DOME LIGHTS STAY ON AND DOORS DO NOT LOCK. DOOR HAS TO BE OPENED AND SLAMMED CLOSED MANY TIMES FOR THE WARNING TO GO OFF, BUT ONLY TEMPORARILY. HARD TO LOCK CAR, DOME LIGHT STAYS ON. HAPPENS WHILE DRIVING, IN PARK, BASICALLY ANYTIME THE CAR IS ON. HAD THE ISSUE FIXED AT A DEALERSHIP - HAD TO PAY $494.00!! I SEE THIS IS AN ISSUE WITH MANY FORD EDGE OWNERS - FORD NEEDS TO GET THIS FIXED AND RECALL - UNSAFE!!!

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THE DOOR SENSOR SAYS THE DRIVER'S DOOR IS OPEN WHEN IT IS NOT AND STAYS ON. THIS DOES NOT ALLOW THE DOOR LOCKS TO CLOSE AND IS UNSAFE. THE INTERIOR LIGHTS ALSO GO ON AND STAY ON FOR A PERIOD OF TIME.

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DRIVER'S DOOR SENSOR IS FAULTY. THE VEHICLE'S INSTRUMENT PANEL WILL INDICATE THAT THE DOOR IS AJAR WHEN IT IS FIRMLY CLOSED. THIS ALERT OFTEN APPEARS WHILE THE VEHICLE IS IN MOTION. WHEN I EXIT THE VEHICLE AND THE PROBLEM OCCURS, THIS WILL PREVENT THE INTERIOR LIGHTS FROM GOING OUT AND IT WILL PREVENT THE SECURITY SYSTEM FROM ARMING. THIS PROBLEM IS DISTRACTING WHILE DRIVING DUE TO THE ALERTS AND THE INTERIOR LIGHTING, ESPECIALLY AT NIGHT. THE ISSUE HAS ALSO RESULTED IN THEFT FROM MY VEHICLE. WHEN THE VEHICLE IS OFF, THE DOME LIGHTS DO NOT GO OFF AS THE SENSOR INDICATES THE DOOR IS OPEN. WHILE PARKED OUTSIDE MY HOUSE, MY VEHICLE WAS BROKEN INTO WITHOUT THE ALARM SOUNDING, RESULTING IN THEFT OF PERSONAL ITEMS INCLUDING CHECKS, CASH, AND ELECTRONICS. THE VEHICLE'S BATTERY HAS ALSO DRAINED OVERNIGHT TO THE POINT OF NEEDING A JUMP START.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN THE CONTACT STARTED THE VEHICLE, THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER TO BE DIAGNOSED, BUT NOT REPAIRED. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE DOOR ON THE DRIVER SIDE WAS CLOSED, THE AJAR WARNING LIGHT REMAINED ILLUMINATED AS WELL AS THE LIGHT ABOVE THE PASSENGER SEAT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOORS AND SWITCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE DRIVER SIDE DOOR AJAR SENSOR FAILED, WHICH CAUSED THE DOME LIGHT TO REMAIN ILLUMINATED AND DRAINED THE BATTERY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING LIGHT ILLUMINATED WITH ALL DOORS CLOSED. IN ADDITION, THE DOME LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE. UPDATED 04/06/16*LJ *JS

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2012 FORD EDGE BEGAN HAVING A "DOOR AJAR" ERROR. WHEN THIS HAPPENS, YOU ARE UNABLE TO LOCK THE DOORS WITH THE KEYPAD. NOT BEING ABLE TO LOCK THE VEHICLE IS A MAJOR ISSUE. THIS PROBLEM IS CAUSED BY THE FAILURE OF A MICRO SWITCH ASSEMBLED IN THE LATCH MECHANISM. WHEN THIS SWITCH FAILS, THE SIGNAL TO TELL THE CAR THE DOOR IS CLOSED IS NOT SENT.

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TYPICAL "DOOR IS AJAR" ERROR MESSAGE. UPON CLOSING THE DOOR, THE ERROR MESSAGE "DOOR IS AJAR" POPS UP AND THE DOME LIGHTS STAY ON WITH THE CHIMES RINGING. I ALSO HAVE A PROBLEM WITH THE ERROR MESSAGE "SHIFT TO PARK". I BELIEVE THESE COULD BE RELATED. FORD DEALER REPLACED THE SWITCH ASSEMBLY BUT THIS DIDN'T SOLVE MY PROBLEM. THIS NEEDS RECALLED AS THOUSANDS ARE EXPERIENCING THIS SAFTEY ISSUE WITH THIS VEHICLE!

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DRIVER SIDE DOOR SENSOR IS FAULTY AND SAYS MY DOOR IS OPEN WHILE IT IS CLOSED AND KEEP DOME LIGHT ON AND DOESN'T LOCK DOOR WHEN CLOSED AND USE THE KEYPAD OUTSIDE.

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THE DRIVERS DOOR AJAR LIGHT GOES ON AFTER THE DOOR IS CORRECTLY CLOSED. THIS PROBLEM HAS GOTTEN WORSE OVER THE COURSE OF A COUPLE OF WEEKS. THE LIGHT NOW STAYS ON CONTINUOUSLY AND WHEN THE CAR SLOWS TO A STOP A YELLOW PANEL LIGHT TELLS THE DRIVER TO PUT THE CAR IN PARK. THIS IS VERY DANGEROUS AND MUST BE CORRECTED AS SOON AS POSSIBLE!

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MY 2012 FORD EDGE HAS DRIVER DOOR AJAR INDICATOR, CLOSING THE DOOR REPEATEDLY DOES NOT CORRECT THE PROBLEM. THE CAR KEEPS TELLING ME TO SHIFT TO PARK. THE DOOR SWITCH IS A MODULE INSIDE THE DOOR.

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DRIVERS DOOR AJAR REPEATEDLY COMES ON, DOME LIGHT ILLUMINATES, MESSAGE TO PUT IN PARK SHOWS. CALLED FORD MOTOR CO. WHO REPORTS NO RECALL!! THIS IS A SAFETY ISSUE AS IT PROHIBITS DOOR LOCKING, TURNS ON INTERIOR LIGHT DURING NIGHT DRIVING. FORD ADVISED THAT THEY DIDN'T KNOW IF THIS WOULD BE COVERED BY MY EXTENDED WARRANTY. HOW CAN THAT BE? ALL THEY COULD DO WAS GIVE ME A CASE NUMBER IF IT EVER TURNS INTO A RECALL. EVEN IF OUT OF WARRANTY, THIS SHOULD BE CONSIDERED A LATENT MANUFACTURE SAFETY DEFECT! LEAVES ME WONDERING HOW MANY OWNERS NEED TO REPORT MUCH LESS BE INJURED BEFORE FORD TAKES CARE OF IT. I WOULD ADVISE ALL WHO HAVE EXPERIENCED THIS TO REPORT TO FORD CUSTOMER SERVICE.

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RECEIVING "DRIVER DOOR AJAR" WARNING WHILE DRIVING, EVEN THOUGH THE DOOR IS SECURE. AT ONE POINT I WOULD LOCK THE DOORS AND AS I DROVE THE WARNING WOULD SOUND AND THE LOCKS WOULD POP OPEN. THE DOOR LATCH WAS REPLACED ONCE BEFORE IN 2012 BY THE DEALER WHILE STILL UNDER WARRANTY. NOW THE DEALER WANTS TO CHARGE ME SEVERAL HUNDRED DOLLARS TO REPLACE IT AGAIN.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. AFTER STARTING THE VEHICLE, THE FRONT DRIVER SIDE DOOR AJAR SENSOR ILLUMINATED ERRONEOUSLY, INDICATING THAT THE DOOR WAS NOT CLOSED. WHEN THE FAILURE OCCURRED, THE INTERIOR DOME LIGHT WOULD REMAIN ILLUMINATED FOR AN EXTENDED PERIOD. WHILE OPERATING THE VEHICLE, AN AUDIBLE ALARM WOULD ACTIVATE AND A WARNING MESSAGE TO PARK THE VEHICLE WOULD DISPLAY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,700.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED WHILE THE DOOR WAS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DETILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

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HAVE HAD THE SAME ISSUES WITH BOTH THE DRIVER DOOR AND REAR PASSENGER (DRIVERS SIDE) LATCH OR SENSOR IMPROPERLY WORKING. BOTH DOOR LATCHES AND OR SENSORS MALFUNCTIONS MAKE THE DOOR AJAR LIGHT IN THE INSTRUMENT PANEL STAY LIT, AND MAKES THE OVERHEAD LIGHTS STAY ON. THE INTERIOR LIGHT STAYING ON MAKES IT DIFFICULT TO DRIVE AT NIGHT AND ALSO DRAINS THE BATTERY.

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THE DOOR AJAR DOES NOT SHUT OFF.NO MATTER HOW I CLOSE THE DOOR.AT ALL STOP SIGNS RED LIGHTS IT CONTINUES TO TELL ME TO SHIFT TO PARK BECAUSE OF "DOOR AJAR".THE INTERIOR DOME LIGHT WILL NOT SHUT OFF BECAUSE OF THE "DOOR AJAR".I CANT SEE OUT MY REAR VIEW MIRROR BECAUSE OF THE INTERIOR DOME LIGHT.IM AFRAID TO DRIVE THE CAR I NEVER KNOW IF IM GOING TO FALL OUT WHILE DRIVING DUE TO "DOOR AJAR".I BROUGHT IT IN TO FORD FOR REPAIR LATER FOUND OUT THEY JUST "CLEANED THE WIRING".9 MONTHS LATER PROBLEM IS BACK AND EVEN WORSE. SOMETHING NEEDS TO BE DONE ABOUT THIS.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS CLOSED. THE CONTACT MENTIONED THAT DUE TO THE FAILURE THE DOOR WAS UNABLE TO BE LOCKED FROM THE INSIDE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE BACKING OUT OF A PARKING LOT, THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED EVEN WHEN THE DOOR WAS SECURELY CLOSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000. UPDATED 09/21/15*LJ

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[XXX] WITHOUT INJURY OR CHANGE BY US TO THE CAR, THE "DOOR AJAR" WARNING BEGAN SHOWING UP IN THE INSTRUMENT PANEL. THE DOOR IS SECURELY CLOSED. THE WARNING IS ON THE PANEL, THE WARNING BEEP IS SOUNDING, AND THE INTERIOR LIGHT REMAINS ON UNTIL YOU DRIVE FORWARD ABOUT 30 FEET. THIS MAKES BACKING OUT OF PARKING SPACES, DRIVEWAYS, ETC DIFFICULT BECAUSE THERE IS NO WAY TO SEE WHERE YOU ARE GOING BECAUSE OF THE BRIGHT LIGHT. LUBRICATING THE DOOR LATCH ASSEMBLY DOES NOTHING TO HELP. UPDATED 10/9/15 *LN.......UPDATED 10/19/15 *BF UPDATED 12/21/15 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF *TR

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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR WARNING LIGHT ILLUMINATED WHEN THE DOOR WAS CLOSED SECURELY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.

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