Sep 23, 2016Body & structure
THE DRIVER DOOR LATCH HAS A CENSOR THAT GOES OUT AND CAUSES THE CAR DOOR TO THINK IT'S OPEN WHEN IT IS ACTUALLY CLOSED. THIS IS A SAFETY ISSUE AS YOU COULD BE DRIVING DOWN THE ROAD WITH THE DOME LIGHT ON. OR NOT PAYING ATTENTION WHEN IT KEEPS BEEPING AT YOU WHILE YOUR DRIVING. THERE ARE THOUSANDS OF CASES FOR THE CAR. THIS NEEDS TO BE RECALLED. THIS IS COSTING OWNERS $500 FOR A DEFECT IN FORD.
NHTSA ODI 10908873
Sep 14, 2016Body & structure
THE DOOR AJAR INDICATOR REMAINS ON RESULTING IN AN INABILITY TO LOCK DOORS, INTERIOR LIGHTS REMAIN ON, WARNING CHIMES/NOTIFICATIONS CONTINUE WHILE DRIVING. LATCH APPEARS TO BE FAULTY.
NHTSA ODI 10906309
Sep 13, 2016Electrical systemLightsBody & structure
VEHICLE SAYS THAT THE DRIVERS SIDE DOOR IS AJAR BUT THE DOOR IS CLOSED AND LATCHED. CAUSING THE VEHICLE NOT TO LOCK AND THE INTERIOR LIGHTS TO STAY ON.
NHTSA ODI 10906055
Sep 8, 2016Electrical systemBody & structure
THE FRONT DOOR AJAR LIGHT STARTED COMING ON AND STAYING ON NO MATTER HOW YOU SLAMMED THE DOOR SHUT (IT WAS NOT AJAR). WHEN STOPPING IT WOULD SAY TO PUT IT IN PARK AND SHUT THE DOOR. WHEN PARKED THE INSIDE LIGHTS WOULD REMAIN ON, DRAINING THE BATTERY, RUINING THE BATTERY.
NHTSA ODI 10904690
Aug 27, 2016Electrical systemBody & structure
WHILE DRIVING HOME FROM WORK LAST WEEK, THE DRIVERS DOOR AJAR ALARM SOUNDED, THE INTERIOR LIGHTS CAME ON AND THE DOOR LOCKS DISENGAGED. I PULLED INTO A PARKING LOT TO RE-CLOSE THE DOOR; WHICH SILENCED THE ALARM; BUT THE INTERIOR LIGHTS STAYED ON. AS I PULLED OUT AND GOT BACK UP TO THE SPEED THE LOCKS WOULD NORMALLY ENGAGE, THE DRIVERS DOOR ALARM SOUNDED AGAIN, INTERIOR LIGHTS REMAINED ON AND LOCKS NEVER ENGAGED, EVEN WHEN PRESSING THE LOCK BUTTON. PULLED OVER A 2ND TIME - WITH THE SAME RESULT. THE THIRD TIME I PULLED OFF THE ROAD, I SHUT THE VEHICLE OFF AND SAT FOR ABOUT 5 MINUTES. AGAIN, THE SAME PLUS THE SHIFT INTO PARK ALARM ALSO SOUNDED AS SOON AS I REACHED SPEED WHEN THE LOCKS SHOULD ENGAGE. I CONTINUED HOME LISTENING TO 2 ALARMS BLARE, THE INTERIOR LIGHTS LIMITING MY VIEW AND THE DOORS REFUSING TO LOCK. WHEN I GOT HOME, THE INTERIOR LIGHTS STAYED ON FOR ALMOST AN HOUR AFTER I GOT OUT OF THE VEHICLE; IT WASN'T UNTIL I PULLED THE EXTERIOR DOOR HANDLE A COUPLE TIMES THAT THE LIGHTS WENT OUT. THE NEXT MORNING, MY DRIVE TO WORK WAS UNEVENTFUL; THAT EVENING ON MY WAY HOME, BOTH ALARMS ARE GOING OFF, INTERIOR LIGHTS ARE ON AND DOORS WILL NOT LOCK. ON THE SECOND EVENING, I NOTICED THE DOOR AJAR WARNING NEVER CAME ON AFTER I STARTED THE VEHICLE UNTIL I REACHED THE SPEED THE DOOR LOCKS SHOULD HAVE ENGAGED.
NHTSA ODI 10901955
Aug 15, 2016Body & structure
DRIVER DOOR LATCH MALFUNCTION. REMAINS LISTED AS 'AJAR' WHEN CLOSED. INTERIOR LIGHTS MAY REMAIN ON WHICH MAKES VIABILITY AND ISSUE AT NIGHT.
NHTSA ODI 10896146
Aug 11, 2016Body & structure
DRIVER DOOR AJAR WARNING WHEN DOOR IS CLOSED. INTERIOR LIGHT STAYS ON. DOORS WON'T LOCK THE ENTIRE TIME I'M DRIVING. STARTED A FEW WEEKS AGO, ONLY HAPPENED OCCASIONALLY. NOW ISSUE IS BECOMING MORE FREQUENT.
NHTSA ODI 10895194
Aug 9, 2016Body & structure
IN APRIL 2016, WE STARTED EXPERIENCING AN ISSUE WITH THE DRIVERS DOOR LATCH NOT CONNECTING AND OUR DRIVERS DOOR AJAR LIGHT STAYING ON. WE WOULD MANUALLY HAVE TO REOPEN THE LATCH TO CLOSE THE DOOR BUT THIS STILL DIDN'T ALWAYS MAKE THIS DOOR AJAR LIGHT DO OUT. THERE WERE TIMES WE WOULD HAVE TO CLOSE THE DOOR UP TO 5 TIMES TO GET THE LIGHT TO GO OUT AND FEEL THAT THE DOOR WAS CLOSED. IT WAS WORSE ON A TRIP AT THE END OF APRIL TO FLORIDA IN WHICH WE WERE UNABLE TO GET THIS TO HAPPEN AND COULDN'T GET OUR INTERIOR LIGHTS TO GO OUT SINCE IT WAS TELLING US THE DOOR WAS STILL OPEN. THIS ISSUE WOULD HAPPEN WHILE PARKED OR DRIVING. THE LIGHT WOULD BE OUT WHEN LEAVING THE DRIVEWAY AND THEN COME ON WHILE ON THE ROAD! WE HAD THIS CHECKED THREE TIMES, FIRST TWO UNSUCCESSFUL AND THE THIRD WE WERE TOLD IT WAS A BROKEN DOOR LATCH AND WASN'T COVERED SO WE HAD IT REPAIRED AT THE COST OF $329.85! THEN I HEAR THERE ARE RECALLS ON OTHER FORD MODELS BUT THE EDGE WAS NOT ON THE LIST AND IT IS THE EXACT SAME ISSUE THAT IS LISTED AND DESCRIBED IN THE RECALL OF MANY OTHER FORD VEHICLES!
NHTSA ODI 10894316
Jul 5, 2016Body & structure
DRIVER SIDE DOOR AJAR LITE REMAINS ON EVEN IF DOOR CLOSED SECURELY. DOOR AJAR LIGHT AND SIGNAL REMAINS ON WHEN CAR MOVING OR STATIONARY. UNABLE TO LOCK DOORS WHILE DRIVING. THIS HAS BEEN GOING ON FOR 1 MONTH NOW.
NHTSA ODI 10882528
Jul 5, 2016Body & structure
DOO AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. PREVENTS DRIVER FROM KNOWING OF A REAL DOOR AJAR SITUATION. INTERIOR LIGHT STAYS ON, CREATING A NIGHT DRIVING HAZARD AND WHEN SITTING IN CAR AT NIGHT. UNABLE TO LOCK DOORS WHILE INSIDE VEHICLE, MAJOR SAFETY ISSUE. FAULTY LATCH OR SENSOR. ALL ISSUES STEMMING FOR FAULTY DOOR LATCH OR SENSOR.
NHTSA ODI 10882515
Jun 23, 2016Body & structure
DASHBOARD COMPUTER SAYS REAR DOOR IS AJAR WHEN IT'S NOT, WILL NOT THE DOORS LOCK AND DOME LATE STAYS ON
NHTSA ODI 10876291
May 31, 2016Electrical systemBody & structure
MY 2012 FORD EDGE CONTINUES TO ALERT AS I AM DRIVING THAT MY DRIVER SIDE DOOR IS AJAR WHEN IN REALITY IT IS NOT. I HAVE VIDEO OF THIS BECAUSE IT DISTRACTS ME AS I AM DRIVING DUE TO THE RED ALERT POSTED ON THE PANEL ALONG WITH THE HIGH PITCH BEEP/ALARM AS THE WARNING. I THAN HAVE TO CONTINUALLY HIT THE RESET BUTTON WITH MY LEFT THUMB IN ORDER TO SILENCE THE WARNING UNTIL IT STARTS ALL OVER AGAIN WITHIN SECONDS. WHILE RESEARCHING THIS PROBLEM, IT SEEMS THAT IT IS VERY COMMON WITHIN THESE FORD VEHICLES. IT WOULD BE GREATLY APPRECIATED IF THIS COULD BE ADDRESSED AS A RECALL. THIS HAS BEEN A PROBLEM WITH MY VEHICLE FOR MANY MONTHS NOW. ONE STAGE OBSERVATION IS THAT THE AFOREMENTIONED MALFUNCTION BECOMES OCCURS MUCH MORE OFTEN ONCE THE TEMPERATURE OUTSIDE EXCEEDS 65 DEGREES OR HIGHER FOR SOME REASON. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10871571
May 25, 2016Body & structure
DRIVER DOOR AJAR WARNING REMAINS ON AT ALL TIMES. EVEN WHEN DOOR IS SECURELY SLAMMED SHUT. THIS CAUSES A WARNING TO APPEAR ON THE DASH, THE "DINGING" CONTINUES EVERY TIME THE BRAKE IS RELEASED, THE DOME LIGHT REMAINS ON FOR A FEW MINUTES WHEN BEGINNING DRIVING (DANGEROUS AT NIGHT) AND REMAINS ON AFTER EXITING THE VEHICLE (BECAUSE IT THINKS THE DOOR IS STILL OPEN.) THIS HAS CAUSED MY BATTERY TO DRAIN TWICE. THE DOME LIGHT IS EXTREMELY DISTRACTING WHILE DRIVING AT NIGHT AND THERE IS NO WAY TO TURN IT OFF. I HAVE "FIXED" THE PROBLEM BY USING "KEYBOARD CLEANER". HOWEVER, THIS ONLY "FIXES" THE PROBLEM FOR A DAY OR TWO. I HAVE HAD THIS ON-GOING PROBLEM FOR 2.5 YEARS. THE PROBLEM STARTED RIGHT WHEN THE CAR HIT 30,000 MILES.
NHTSA ODI 10870848
May 17, 2016Body & structureCrash
WE WERE HIT FROM BEHIND BY AN 18 WHEELER IN THE HWY AND SLAMMED INTO THE VEHICLE IN FRONT OF US SEVERAL TIMES AND NOT 1 AIRBAG WENT OFF.
NHTSA ODI 10865355
May 15, 2016Electrical systemLightsBody & structure
FAULTY/FAILING DOOR LATCH SENSOR TRIGGERS "DOOR AJAR" INSTRUMENT PANEL AND SOUND WARNINGS WHILE ENGINE IS ON, CAUSING DOORS TO UNLOCK, INTERIOR LIGHTS TO COME ON, AND CONTINUED SOUND WARNINGS WHENEVER VEHICLE ACCELERATES. WHEN VEHICLE IS STATIONARY AND ENGINE IS OFF, SENSOR FAULT CAUSES INTERIOR LIGHTS TO REMAIN ON FOR 10-MINUTE CYCLE THAT CANNOT BE MANUALLY OVERRIDDEN (PER FORD). ISSUE WAS ADDRESSED WHILE VEHICLE WAS UNDER WARRANTY, BUT FORD WILL NOT ADDRESS IT NOW UNDER WARRANTY OR "GOODWILL" REPAIR PROGRAM.
NHTSA ODI 10864969
May 13, 2016Body & structure
THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATES RANDOMLY AND STAYS ILLUMINATED EVEN WHEN THE DOOR IS FULLY CLOSED AND LOCKED BOTH WHILE THE VEHICLE IS PARKED AND IN MOTION. THE WARNING CHIME PERIODICALLY PLAYS AND THE DOME LIGHT STAYS ILLUMINATED. MY VEHICLE WAS PURCHASED AS "CERTIFIED PRE-OWNED" IN DECEMBER 2014 WHICH EVIDENTLY DID NOT INCLUDE REPLACEMENT OF THE KNOWN DISCREPANT DOOR LATCH COMPONENT.
NHTSA ODI 10864859
May 12, 2016Electrical systemBody & structure
THERE IS AN INSTRUMENT PANEL ALARM THAT SAYS "DRIVER DOOR AJAR" THAT REMAINS DESPITE REPEATED OPENING AND CLOSING OF THE DRIVER'S DOOR. WE PAID ALMOST $600 TO HAVE THE SENSOR REPLACED ABOUT A YEAR AGO, AND NOW IT IS DOING THE SAME THING. THE DEALERSHIP WANTS TO CHARGE US AGAIN TO FIX IT. IT IS A SAFETY ISSUE. NOT ONLY DOES THIS ALARM CAUSE CONSTANT BLINKING AND WARNING TONES WHEN DRIVING, BUT THE INTERIOR LIGHTS STAY ON AT NIGHT FOR ABOUT 1 MINUTE AFTER DRIVING, AND I'VE HAD THE CAR BATTERY DISCHARGE TWICE WHEN EXITING THE VEHICLE AND TRYING TO LOCK UP FOR THE NIGHT. IF YOU SLAM THE DOOR REPEATEDLY, IT SOMETIMES WILL GO OFF, BUT THERE HAVE BEEN MANY TIMES WHEN I'VE OPENED AND SLAMMED THE DRIVERS DOOR OVER 10 TIMES, AND I JUST HAVE TO LIVE WITH THE ALARM, NOISE, AND DISTRACTION. IT HAS BEEN AN ISSUE - THIS SECOND TIME - FOR ABOUT A MONTH.
NHTSA ODI 10864600
May 3, 2016Body & structure
DOOR AJAR WARNING REMAINS ON FOR DRIVER SIDE DOOR WHEN DOOR IS SHUT. ALSO INTERIOR LIGHT REMAINS ON.
NHTSA ODI 10862895
Apr 28, 2016LightsBody & structure
WHEN I GET IN MY FORD EDGE AND CLOSE MY DOOR, IT SAYS DRIVER DOOR AJAR, HAVE TO SLAM THE DOOR 4 OR 5 TIMES, AND INTERIOR LIGHT STAY ON AND WONT LOCK EITHER ,FAULTY LATCH. ITS A SAFETY ISSUE, WAS STATIONARY, THEN WHEN I WAS DRIVING IT CAME ON DRIVER DOOR AGAR
NHTSA ODI 10862111
Apr 25, 2016Body & structure
DRIVER SIDE DOOR AJAR SENSOR FAILING. SHOWS DOOR IS AJAR WHEN IT IS NOT. LIGHT WILL NOT GO OFF WHICH DRAINS THE BATTERY AND IT AFFECTS THE LOCKING SYSTEM WHEN IN DRIVE WHICH IS A SAFETY ISSUE. VEHICLE IS A FEW YEARS OLD WITH LESS THAN 45K MILES. DO A SEARCH ON THE INTERNET AND IT IS EASY TO SEE IT IS A WIDESPREAD ISSUE THAT SHOULD BE RECALLED AND FIXED BY FORD. IN MY OPINION THIS IS A BYPRODUCT OF FORD OUTSOURCING TO MEXICO WITHOUT PROPER QUALITY CONTROL. VERY DISAPPOINTED THAT FORD HASN'T HANDLED THIS VERY COMMON ISSUE THAT SEEMS TO OCCUR AROUND 40K MILES ACCORDING TO OTHER OWNER REPORTS. BECAUSE IT IS EXPENSIVE FOR THE CONSUMER TO FIX AT THE DEALERSHIP IT WOULD APPEAR THAT FORD WOULD RATHER PROFIT OFF OF THEIR FAULTY PRODUCT THAN TAKE THE HIT TO MAKE IT RIGHT. BAD BUSINESS - WILL BE THINKING ABOUT THIS WHEN I GO TO PURCHASE MY NEXT VEHICLE.
NHTSA ODI 10861230
Apr 22, 2016Electrical systemBody & structure
THE DRIVER'S DOOR AJAR LIGHT STAYS ON UNTIL THE DOOR IS SLAMMED SHUT REPEATEDLY.
NHTSA ODI 10861005
Apr 12, 2016Electrical systemLightsBody & structure
2012 FORD EDGE SE. I NOTICE THAT SOMETIMES IT WOULD SHOW DOOR AJARED WARNING LIGHT. I WOULD HAVE OPEN AND CLOSE MY DOOR SEVERAL TIMES BEFORE THE LIGHT GO OFF. THEN IT PROGRESS TO THE POINT NOW IT'S PERMERNANT. NOW DOORS WON'T LOCK WHILE DRIVING, INTERIOR LIGHTS MOMENTARILY STAY ON AND THE ALARM BEEPS TWICE ( WARNING THAT THE DOOR AJAR IS KEEPING IT FROM SETTING PROPERLY.
NHTSA ODI 10855035
Apr 2, 2016SteeringBody & structure
POWER STEERING WINES AND IS NOT RESPONSIVE IN TEMPERATURES BELOW 35 DEGREES. ALSO THE DRIVERS DOOR LATCH DOES NOT WORK PROPERLY WARNING LIGHT SAYS DOOR AJAR AND DOME LIGHT STAYS ON.
NHTSA ODI 10853106
Apr 1, 2016Electrical systemBody & structure
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHEN THE DRIVER SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED, THE INTERIOR LIGHTS ILLUMINATED CONTINUOUSLY, AND THE WARNING ALARM SOUNDED. WHILE DRIVING AT NIGHT AT VARIOUS SPEEDS, THE INTERIOR LIGHTS OBSCURED THE CONTACT'S VISION WHILE DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. UPDATED 05/11/16*LJ
NHTSA ODI 10852875
Mar 30, 2016Electrical systemBody & structure
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SENSOR FOR THE DRIVER SIDE DOOR NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE OCCURRED FOR APPROXIMATELY FOUR MONTHS EVERY DAY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA ODI 10852464