Home · 2012 Ford Edge · Complaints

What 1,129 owners told NHTSA about the 2012 Ford Edge

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,129)Crash / fire / injury (33)Electrical system (460)Brakes (272)Body & structure (168)Lights (84)Engine (59)Fuel system (47)Transmission & drivetrain (46)Latches & locks (39)Electronic Stability Control (esc) (28)Steering (16)

84 of 1,129 complaints match · Lights · clear filters · page 2 of 4

Dec 2, 2016Electrical systemLightsBody & structure

DOOR AJAR SENSORS/LIGHT DOESN'T INDICATE WHEN DOORS ARE CLOSED, AND WILL COME ON FOR NO REASON WHEN VEHICLE IS DRIVING. THIS CAUSES THE INTERIOR LIGHTS TO ILLUMINATE AND DOORS UNLOCK/UNABLE TO LOCK. VERY DANGEROUS AT NIGHT OR WHEN I DRIVE WITH CHILDREN IN THE CAR. *TR

NHTSA ODI 10929565

Nov 28, 2016Electrical systemLights

THE WARNING LIGHT THAT THE DRIVER DOOR IS AJAR IS CONSTANTLY ON, EVEN THOUGH THE DOOR IS SHUT. THIS PREVENTS THE DOORS FROM LOCKING WHEN THE CAR IS ON, AND WHEN DRIVING. IT ALSO KEEPS THE INTERIOR AND PERIMETER LIGHTS ON, UNTIL THEY 'TIME OUT,' WEARING DOWN THE BATTERY. *TR

NHTSA ODI 10928384

Nov 22, 2016Lights

THE "DOOR AJAR" LIGHT LOCATED ON THE INSTRUMENT CLUSTER STAYS ON ALL OF THE TIME EVEN WHEN ALL DOORS ARE CLOSED AND FULLY LATCHED. WHEN THE LIGHT IS ILLUMINATED CONTINUOUSLY, THE VEHICLE DOORS WILL NOT LOCK WHICH IS A SERIOUS SAFETY ISSUE. WHEN THE VEHICLE IS ON AND THE DOOR LOCK BUTTON IS PRESSED, THE DOORS LOCK AND THEN UNLOCK WITHIN A SECOND APART. ONCE THE VEHICLE IS EXITED AND LOCKED WITH THE REMOTE, THE INTERIOR AND EXTERIOR LIGHTS REMAIN ILLUMINATED.

NHTSA ODI 10927474

Nov 18, 2016Electrical systemLightsVisibility & wipers

SAFETY ISSUE REGARDING DOOR LATCH AND DOOR AJAR SENSOR. SENSOR HAS FAILED AND CONTINUES TO THINK THE DOOR IS AJAR WHICH CAUSES THE DOORS NOT ABLE TO LOCK, AND THE INTERIOR LIGHT STAYS ON AND CAUSES WINDSHIELD GLARE WHEN DRIVING AT NIGHT. THIS IS A SAFETY HAZARD AS YOU CANNOT LOCK THE DOORS FOR PROTECTION AND YOU CAN'T SEE PROPERLY TO DRIVE AT NIGHT.

NHTSA ODI 10926840

Nov 16, 2016Electrical systemLightsBody & structure

DRIVER DOOR AJAR LIGHT REMAINS ON AT ALL TIMES, NOT SURE IF DOOR IS CLOSED ALL OF THE WAY OR NOT, DOME LIGHTS REMAIN ON AS WELL. THIS HAPPENS WHILE PARKED WHETHER KEYS ARE IN THE IGNITION OR NOT AND ALSO WHILE DRIVING.

NHTSA ODI 10926508

Nov 2, 2016Lights

DOOR AJAR SWITCH DOES NOT OPERATE CORRECTLY. WHEN DOOR IS CLOSE, IT SAYS ITS OPEN AND ALL INTERIOR LIGHT REMAIN ON. DIFFICULT TO SEE AT NIGHT AND BATTERY WILL RUN DOWM

NHTSA ODI 10923937

Oct 18, 2016Electrical systemLightsElectronic Stability Control (esc)

MY FORD EDGE,2012, HAD A "DOOR AJAR" WARNING AND IT REQUIRED SLAMMING THE DOOR VERY HARD TO GET THE WARNING REMOVED. MY LIGHTS WOULD STAY ON AFTER I PARKED AND AGAIN REQUIRE SLAMMING THE DOOR MULTIPLE TIMES. MY BACK UP CAMERA WILL WORK AND THEN NOT WORK MAKING THAT SAFETY FEATURE UNRELIABLE! I HAD THE DOOR LATCH REPLACED AT A COST OF 325 DOLLARS. OTHER FORD PRODUCTS HAVE ALSO EXPERIENCED THESE PROBLEMS AND ARE UNDER A RECALL. I BELIEVE THIS ISSUE IS NOT THE RESULT OF CARELESS TREATMENT BY MY WIFE OR ME. WE ARE BOTH OVER 70 YEARS OLD.

NHTSA ODI 10916778

Oct 4, 2016Lights

THE "DOOR AJAR" WARNING LIGHT WILL NOT TURN OFF WHEN THE DRIVER AND REAR LEFT PASSENGER DOORS ARE CLOSED. THE DOORS ARE CLOSED FIRMLY, BUT THE WARNING LIGHT STILL SHOWS THE DOORS TO BE OPEN. THE DOORS ARE CLOSED AND LOCKED, BUT THE CAR REGISTERS THEM AS OPEN, AND THUS KEEPS THE INTERIOR DOME LIGHT ON ALONG WITH THE EXTERIOR LIGHTS OF THE CAR. WITHOUT NO WAY TO TURN OFF THE LIGHTS THEY END UP DRAINING THE BATTERY.

NHTSA ODI 10913675

Sep 13, 2016Electrical systemLightsBody & structure

VEHICLE SAYS THAT THE DRIVERS SIDE DOOR IS AJAR BUT THE DOOR IS CLOSED AND LATCHED. CAUSING THE VEHICLE NOT TO LOCK AND THE INTERIOR LIGHTS TO STAY ON.

NHTSA ODI 10906055

Aug 30, 2016Electrical systemLights

BOTH THE DRIVERS SIDE REAR PASSENGER DOOR AND THE FRONT PASSENGER DOOR CLOSED SENSORS STOPPED WORKING. THE DOOR AJAR SENSOR IS ALWAYS ON WHICH CAUSES THE INTERIOR LIGHTS TO STAY ON AND THE DOOR LOCKS TO UNLOCK WHILE AT HIGHWAY SPEEDS. THIS HAPPENS 100% OF THE TIME. THE INTERIOR LIGHTS DO GO OUT ONCE I REACH 10 MPH BUT THERE IS NO VISIBILITY WHEN BACKING UP AT NIGHT MAKING IT DANGEROUS FOR ME AND ANYONE THAT MIGHT BE BEHIND ME.

NHTSA ODI 10899394

Aug 27, 2016Electrical systemLights

LIGHT COMES ON SAYING DRIVER DOOR IS OPEN, COME TO A STOP STARTS DINGING SHIFT TO PARK. CAR CANT BE LOCKED AT TIMES, AND WILL NOT LOCK WHILE DRIVING. LIGTS WILL STAY ON RUNNING DOWN THE BATTERY IF YOU DONT TURN THEM OFF INSIDE THE VEHICLE. THIS WILL BE THE SECOND TIME TAKING TO DEALERSHIP, FORD CUSTOMER CARE HAS BEEN INVOLVED IN BOTH INSTANCES, COST TO REPAIR IS OVER $600.

NHTSA ODI 10901950

Aug 25, 2016Lights

DOOR AJAR STAYS ON ON DRIVER SIDE.

NHTSA ODI 10898656

Aug 8, 2016Lights

THE "DOOR AJAR" LIGHT CONTINUES TO ACTIVATE EVENTHOUGH MY DOOR IS CLEARLY CLOSED. THE PASSENGER SIDE WAS PREVIOUSLY SERVICED AND NOW THE DRIVER "DOOR AJAR" IS ACTIVATED. THE PROBLEM IS THE DOORS WILL NOT LOCK WHEN "DOOR AJAR" IS ACTIVATED AND I HAVE VERY SMALL CHILDREN. VERY DANGEROUS! I HAVE RECENTLY DISCOVERED THIS IS A PROBLEM WITH THIS MODEL BY FORD.

NHTSA ODI 10894012

Jul 1, 2016Lights

DRIVER SIDE DOOR AJAR LITE REMAINS ON EVEN IF DOOR CLOSED SECURELY. DOOR AJAR LIGHT AND SIGNAL REMAINS O WHEN CAR MOVING OR STATIONARY. IN SOME CASES WHEN DOOR AJAR SIGNAL ON THE INTERIOR LIGHT REMAIN ON AND DO NOT GO OUT IN 1 MINUTE AS NORMAL.

NHTSA ODI 10882167

Jun 15, 2016Electrical systemLights

DRIVER DOOR IS SHUT, BUT DOOR AJAR INDICATOR INSIDE VEHICLE STAYS ON ALONG WITH DOME LIGHT AND DOORS WON'T AUTO LOCK ANYMORE. CONTINUOUSLY OPENING AND CLOSING WON'T TURN OFF DOOR AJAR INDICATOR.

NHTSA ODI 10874510

Jun 6, 2016Lights

THE DASH WARNING LIGHT COMES ON INDICATING LEFT DRIVER DOOR IS OPEN. STARTED OUT AS INTERMITTENT NOW IT REMAINS MORE CONSTANT.. STARTED MALFUNCTIONING PRIOR TO WARRANTY EXPIRED AND I WOULD SLAM THE DOOR SHUT AND LIGHT WOULD GO OUT. BECAME MORE FREQUENT AND NOW IT STAYS LIT MOST OF THE TIME.. VERY AGGRAVATING.

NHTSA ODI 10872746

May 15, 2016Electrical systemLightsBody & structure

FAULTY/FAILING DOOR LATCH SENSOR TRIGGERS "DOOR AJAR" INSTRUMENT PANEL AND SOUND WARNINGS WHILE ENGINE IS ON, CAUSING DOORS TO UNLOCK, INTERIOR LIGHTS TO COME ON, AND CONTINUED SOUND WARNINGS WHENEVER VEHICLE ACCELERATES. WHEN VEHICLE IS STATIONARY AND ENGINE IS OFF, SENSOR FAULT CAUSES INTERIOR LIGHTS TO REMAIN ON FOR 10-MINUTE CYCLE THAT CANNOT BE MANUALLY OVERRIDDEN (PER FORD). ISSUE WAS ADDRESSED WHILE VEHICLE WAS UNDER WARRANTY, BUT FORD WILL NOT ADDRESS IT NOW UNDER WARRANTY OR "GOODWILL" REPAIR PROGRAM.

NHTSA ODI 10864969

May 7, 2016Lights

DOOR AJAR STAYS UN CAUSING INTERIOR KIGHTS TO REMAIN ON CAUSING SAFETY HAZARD AT NIGHT AND KILLS THE BATTERY. IT HAPPENS WHEN SITTING IN PARK AND WHILE DRIVING.

NHTSA ODI 10863700

Apr 28, 2016LightsBody & structure

WHEN I GET IN MY FORD EDGE AND CLOSE MY DOOR, IT SAYS DRIVER DOOR AJAR, HAVE TO SLAM THE DOOR 4 OR 5 TIMES, AND INTERIOR LIGHT STAY ON AND WONT LOCK EITHER ,FAULTY LATCH. ITS A SAFETY ISSUE, WAS STATIONARY, THEN WHEN I WAS DRIVING IT CAME ON DRIVER DOOR AGAR

NHTSA ODI 10862111

Apr 12, 2016Electrical systemLights

DOOR AJAR INDICATOR ON DASH STAYS ON EVEN WHEN DOOR IS CLOSED, DOME LIGHTS STAY ON, CAR ALARM GOES OFF RANDOMLY. INDICATOR WILL COME ON WHEN VEHICLE IS PARKED AND IN MOTION. HAVE HAD THIS PROBLEM FOR APPROXIMATELY 3 MONTHS NOW.

NHTSA ODI 10854983

Apr 12, 2016Electrical systemLightsBody & structure

2012 FORD EDGE SE. I NOTICE THAT SOMETIMES IT WOULD SHOW DOOR AJARED WARNING LIGHT. I WOULD HAVE OPEN AND CLOSE MY DOOR SEVERAL TIMES BEFORE THE LIGHT GO OFF. THEN IT PROGRESS TO THE POINT NOW IT'S PERMERNANT. NOW DOORS WON'T LOCK WHILE DRIVING, INTERIOR LIGHTS MOMENTARILY STAY ON AND THE ALARM BEEPS TWICE ( WARNING THAT THE DOOR AJAR IS KEEPING IT FROM SETTING PROPERLY.

NHTSA ODI 10855035

Apr 11, 2016Lights

DOOR AJAR AND LATCH ISSUE -DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED -INTERIOR LIGHT STAYS ON -INABILITY TO LOCK DOORS WHILE IN VEHICLE -FAULTY LATCH ON DRIVERS SIDE DOOR -THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD -FALSE DOOR AJAR SIGNAL PREVENTS DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION -THE DOORS WILL NOT LOCK WHICH IS A MAJOR SAFETY ISSUE

NHTSA ODI 10854856

Mar 14, 2016Electrical systemLights

DOOR AJAR LIGHT REMAINS ON WHEN ALL DOORS ARE SHUT. SYSTEM CONSTANTLY ADVISES DRIVER TO SHIFT TO PARK WHILE DRIVING AND CONTINUES CHIMING THAT DRIVER'S DOOR IS OPEN. DOORS WILL NOT LOCK, MANY SAFETY FEATURES WILL NOT ENGAGE BECAUSE COMPUTER BELIEVES DRIVER'S DOOR TO BE OPEN.

NHTSA ODI 10846367

Feb 29, 2016Electrical systemLights

DRIVER DOOR AJAR WHEN NOT. DOOR LOCKS DO NOT ENGAGE WHILE DRIVING, INTERIOR DOME LIGHTS REMAIN ON WHICH DRAINS BATTERY AND UNABLE TO DRIVE AT NIGHT DUE TO THIS. MAJOR SAFETY ISSUE. CAN NOT LOCK VEHICLE FROM OUTSIDE OR SET ALARM ALL INTERIOR LOCKS REMAIN ON AND DO NOT SHUT OFF

NHTSA ODI 10839100

Feb 28, 2016Electrical systemLightsElectronic Stability Control (esc)

1) "SHIFT TO PARK" ERROR: HAVE TO CLICK THE SHIFTER ONE OR TWO TIMES TO CLEAR IT. UNTIL I DO, THE SEAT DOES NOT MOVE BACK FOR EXITING. 2) "DRIVER DOOR AJAR" ERROR: HAVE TO OPEN AND CLOSE THE DOOR, SOMETIMES ONLY ONCE, BUT USUALLY MANY TIMES IN ORDER TO CLEAR THE ERROR. 3) IF THE "DOOR" ERROR IS NOT CLEARED, THE "SHIFT" ERROR WILL APPEAR WHILE MOVING, WHENEVER I COME TO A STOP. ALSO, THE AUDIBLE SIGNAL WILL KICK IN. 4) AT TIMES THE DRIVER DOOR WILL NOT UNLOCK WITH THE TOUCH OF MY HAND. I SUSPECT WHEN I SHUT THE DOOR LAST, THE "DOOR" ERROR WAS PROBABLY IN EFFECT. SERVICE: I ACTUALLY TOOK MY CAR TO THE DEALER AND ALL THEY COULD TELL ME WAS THAT THE SHIFTER HAD TO BE REPLACED FOR $500. THEY COULDN'T EVEN FIND THE "DOOR" ERROR. I THINK THIS MERITS A RECALL NOTICE AND FORD SHOULD REPAIR THESE PROBLEMS AT NO OR REASONABLE COSTS.

NHTSA ODI 10838838

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Ford Edge verdict →