Sep 3, 2015Latches & locks
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT 20 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE DOME LIGHT ILLUMINATED AND THERE WAS A WARNING CHIME. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DOOR AJAR LATCH NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR AJAR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
NHTSA ODI 10761221
Aug 19, 2015Electrical systemLatches & locks
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHILE THE DOOR WAS CLOSED. THE CONTACT MENTIONED THAT THE DOORS ONLY LOCKED MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
NHTSA ODI 10749858
Jul 13, 2015Electrical systemLatches & locks
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER SIDE DOOR WARNING LIGHT ILLUMINATED, INDICATING THE DOOR WAS OPEN WHEN IT WAS SECURELY CLOSED. THE FAILURE RECURRED CONSTANTLY. THE DEALER DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED, BUT THE REMEDY FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 33,000.
NHTSA ODI 10733634
Apr 27, 2015Electrical systemLatches & locks
A FAULT IN THE DOOR LATCH ON THE DRIVERS SIDE IS MALFUNCTIONING AND SENDS A SIGNAL THAT THE DOOR IS OPEN WHEN IT IS NOT. BESIDES BEING ANNOYING, I FEAR THE FACT THAT THE DOORS DO NOT LOCK WHILE THE VEHICLE IS IN MOTION. THEY COULD BE LOCKED MANUALLY, BUT I HAVE TWO SMALL CHILDREN THAT CAN NOT LOCK THEM ON THEIR OWN. I FEAR THAT IF WE WERE IN AN ACCIDENT, THEY COULD BE THROWN FROM THE CAR DUE TO NOT HAVING THE DOORS LOCKED. AT THIS POINT I DO NOT EVEN WANT TO DRIVE MY CHILDREN ANYWHERE IN THIS VEHICLE. IT IS A SAFETY ISSUE! *TR
NHTSA ODI 10713011
Mar 26, 2015Latches & locks
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 5 MPH, THE FRONT DRIVER SIDE AJAR WARNING INDICATOR REMAINED ILLUMINATED AND A CHIME SOUNDED EVEN THOUGH THE DOOR WAS CLOSED SECURELY. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURRED, ALL FOUR POWER DOOR LOCKS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT DRIVER SIDE DOOR LATCH. ONE YEAR LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 5/18/15*CN UPDATED 10/2/2017*CN
NHTSA ODI 10701899
Mar 18, 2015Latches & locks
DRIVER DOOR LATCH ASSEMBLY FAILURE RESULTS IN A DRIVER DOOR AJAR WARNING. DOOR IS LATCHED AT LEAST ENOUGH TO STAY SHUT, HOWEVER, THE WARNING STAYS ON. AS A RESULT, THE AUTO DOOR LOCK AT 10MPH DOES NOT HAPPEN. IF YOU USE THE DOOR LOCK PUSH BUTTON, THE DOORS LOCK AND THEN IMMEDIATELY UNLOCK. THE ONLY WAY TO LOCK THEM IS TO PUSH DOWN EACH ON THE DOOR BUTTONS. SMALL CHILDREN OR BABIES IN THE BACK SEAT CAN'T AND THE DRIVER CAN'T REACH ALL THE DOORS. NOT A GOOD SITUATION. ALSO, EVERY TIME YOU STOP, FOR INSTANCE AT A LIGHT, ANOTHER WARNING TO PUT THE CAR IN PARK OCCURS WHEN YOU RELEASE THE BRAKES. ANOTHER DISTRACTION. DEALER SAYS PART IS ON BACKORDER. THIS, ALONG WITH ALL THE WEB INSTANCES, INDICATES A WIDESPREAD PROBLEM WITH THE DOOR LATCH ASSEMBLY ON EDGE AND LINCOLN. A RECALL SEEMS TO BE IN ORDER AS THE DESIGN IS FAULTY IN TODAY'S WORLD! CARB CLEANER AND WD 40 WORKED FOR A FEW TIMES FOR A FEW DAYS BUT NOW PROBLEM IS SOLID. THE LATCH SPRING APPEARS TO BE BROKEN AND/OR A FAULTY SENSOR - ALL PART OF THE SAME ASSEMBLY. *TR
NHTSA ODI 10695222
Feb 17, 2015Electrical systemLatches & locks
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT NIGHT, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE INTERIOR LIGHTING REMAINED LIT. ALSO, THE CONTACT STATED THAT THE DOORS WERE NOT ABLE TO BE LOCKED FROM THE INSIDE DUE TO A FAULTY DOOR LATCH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
NHTSA ODI 10683890
Feb 11, 2015Body & structureLatches & locks
THE DRIVER DOOR LATCH SENSOR WENT BAD. IT KEEPS SAYING THAT THE DOOR IS AJAR. WHEN IT IS NOT. THIS IS A REAL SAFETY ISSUE. FOR EXAMPLE, WHAT IF I DON'T CLOSE MY DOOR COMPLETELY, I WOULD EXPECT THIS WARNING TO COME ON. BUT RIGHT NOW THE DOOR WARNING IS ALWAYS ON. SO I REALLY DON'T KNOW IF MY DOOR IS PROPERLY CLOSED OR NOT. SO FAR I AM "SLAMMING MY DOOR SHUT" TO ENSURE THAT IT IS PROPERLY CLOSED. *TR
NHTSA ODI 10682750
Jan 29, 2015Latches & locks
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER AND REAR DRIVER SIDE DOOR'S WERE INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SENSOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
NHTSA ODI 10679830
Jan 25, 2015Electrical systemLatches & locks
THE DOOR LATCH SENSOR SWITCH WAS HAVING INTERMITTENT ISSUES AND AT TIMES WAS SHOWING AN ALARM THAT THE DOOR WAS NOT CLOSED EVEN THOUGH IT WAS. WHEN THIS HAPPENS, THE DOOR LOCKS WOULD DE-ENERGIZE AND UNLOCK EVEN THOUGH THE CAR WAS MOVING. THIS PROBLEM WOULD ALSO CAUSE THE EXTERIOR & INTERIOR LIGHTS TO STAY ON WHEN THE KEY WAS TURNED OFF DRAINING THE BATTERY. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED BY FORD. *TR
NHTSA ODI 10678802
Sep 2, 2014Electrical systemLatches & locks
THERE IS A PROBLEM WITH THE DOOR LATCH SENSOR. *TR
NHTSA ODI 10630179
Aug 8, 2014Electrical systemLatches & locks
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED AND THE DOOR AJAR CHIME WOULD NOT DISABLE. THE CONTACT ALSO STATED THAT THE POWER LOCKS FAILED TO FUNCTION PROPERLY. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE LATCH ON THE DOORS NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
NHTSA ODI 10620844
May 28, 2014Latches & locks
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH SWITCH FAILED TO ENGAGE AND THE DOOR AJAR WARNING LIGHT WOULD ILLUMINATE WHEN THE DOOR WAS ACTUALLY CLOSED. ADDITIONALLY, THE DOORS WOULD INDEPENDENTLY BECOME UNLOCKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE DOOR LOCK SWITCH NEEDED TO BE CLEANED AND/OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
NHTSA ODI 10594599
Mar 18, 2014Electrical systemLatches & locksInterior Lighting
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE DOOR AJAR WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 71,000.UPADATED 04/29/14 MA THE CONSUMER STATED THE DOORS WILL NOT LOCK WITH THE KEY IN THE IGNITION, THE INTERIOR LIGHTS WOULD STAY ON AT NIGHT AND OCCASIONALLY AFTER THE KEY IS REMOVED, LASTLY, AFTER A STOP WARNING LIGHTS WOULD FLASH AND A DISTRACTING DINGING SOUND WOULD START WHILE DRIVING. UPDATED 5/2/2014 *JS
NHTSA ODI 10573115