What 1,129 owners told NHTSA about the 2012 Ford Edge

AFTER RESEARCHING FORD EDGE RESEARCH THERE WERE SO MANY COMPLAINTS OF PEOPLE HAVING THE SAME THING OCCUR TO THEM. MY CAR WILL START AND BE DRIVING THEN ALL OF A SUDDEN THE CAR LITERALLY LOOSES ALL POWER AND THE CAR SHUTS DOWN. THIS HAS HAPPENED TO ME TWICE AND IT APPEARS THAT FORD DOESN'T WANT TO ISSUE A RECALL ON THIS. PEOPLE'S LIVES ARE IN DANGER, THERE IS NO WARNING OF WHEN THIS WILL HAPPEN AND THEN YOU STUCK SITTING ON THE ROAD WHILE IN DRIVE AS YOUR CAR LOST POWER.

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WHILE DRIVING DOWN THE ROAD AND APPROACHING A STOP SIGN OR RED LIGHT THE VEHICLE STALLS AND LOSSES ALL POWER, NO STEERING, BRAKES ARE HARD TO APPLY. THIS IS EXTREMELY SCARY IN TRAFFIC

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I STARTED MY 2012 EDGE AND HEARD THE STARTER TAKE LONGER TO TURN OVER AND START THE CAR. WITHIN MOMENTS THE CHECK ENGINE ICON APPEARED. I TOOK MY EDGE IN TO AUTO HOBBY SHOP LOCATED ON A MILITARY INSTALLATION. THE SERVICE REPRESENTATIVE USED HIS CODE READER MACHINE TO VIEW CODE P0456. WHICH HE SAID IT INDICATED A MINOR FUEL LEAK. HE PERFORMED A SMOKE CHECK SAID HE NOTICED SMOKE LEAKING. I CALLED MY LOCAL FORD DEALERSHIP TO CHECK IF THERE WERE ANY FUEL SYSTEM RECALLS. THEY SAID THERE WAS, BUT NOT FOR MY VIN. OF THE 3 RECALLS OUT FOR A 20012 EDGE, I ONLY RECIEVED ONE. ARE RECALLS ONLY FOR SPECIFIC YEARS/MODELS/VIN'S? HOW CAN I GET MY ISSUE REPAIRED? COULD MY VIN BE ADDED TO THE RECALL IF I HAD A RELATING ISSUE?

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AFTER PULLING OUT IN TRAFFIC ON 1/15/18, GOING ABOUT 50 MPH, MY 2012 FORD EDGE SUDDENLY LOST POWER AND THE WRENCH WARNING LIGHT APPEARED. I HAD TO SHUT THE CAR DOWN AND RESTART IT SEVERAL TIMES TO SLOWLY GET IT OUT OF TRAFFIC - EACH TIME THE WRENCH WARNING LIGHT APPEARED AND THE VEHICLE LOST POWER. FINALLY, AFTER GETTING OUT OF TRAFFIC I SHUT IT DOWN AND LET IT SIT FOR A FEW MINUTES, RESTARTED IT AND THIS TIME THE AWD WARNING LIGHT APPEARED BUT MY CAR IS NOT AN AWD VEHICLE. THEN THE WRENCH LIGHT APPEARED AGAIN. HAD IT TOWED TO THE LOCAL DEALER. THEY COULDN'T FIND ANY COMPUTER MEMORY RECORD OF WHAT HAPPENED AND HAD THEIR TECHNICIAN DRIVE IT HOME TO SEE IF THE PROBLEM DUPLICATED ITSELF. IT DID NOT. AFTER 3 DAYS AT THE DEALERSHIP THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AND I PICKED IT UP AND DROVE IT HOME. I SHOULD ADD THAT MY VEHICLE HAS ONLY 26,000 MILES ON IT. IN READING THESE COMPLAINTS MINE IS NOT THE ONLY COMPLAINT ABOUT THIS ISSUE AND FORD NEEDS TO FIGURE OUT AND REPAIR THOSE VEHICLES AFFECTED BY THIS PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE!

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WHILE DRIVING MY 2012 FORD EDGE LIMITED WITH LESS THAN 60000 MILES THE VEHICLE JUST DIED IN THE MIDDLE OF TRAFFIC, NO STEERING, NO POWER NOTHING. THE PROBLEM HAS HAPPENED CLOSE TO 15 TIMES.

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2012 FORD EDGE. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE VEHICLE WOULD RAPIDLY LOSE ACCELERATION. THE FAILURE WAS INTERMITTENT THEREFORE, THE DEALER COULD NOT DUPLICATE OR, REPAIR THE VEHICLE. THE FUEL INLET FAILED, AS WELL. UPDATED 11/07/2017*JS

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VEHICLE SUDDENLY STOPS GOING, NO ACCELERATION. HAPPENS WITHOUT WARNING, FORCING YOU TO GET OFF THE ROAD. MUST SHUT OFF VEHICLE AND RESTART. CREATES A VERY HAZARDOUS SITUATION WHERE YOU CAN BE TRAVELING ON THE INTERSTATE GOING 65 MPH & SUDDENLY HAVE NO POWER! ENGINE IS RUNNING BUT THERE'S NO ACCELERATION WHATSOEVER. MY WARRANTY JUST RAN OUT & I HAVE LESS THAN 36000.0 MILES ON THIS CAR! ONLY HAPPENS WHEN YOU'RE TRAVELING WHICH MEANS YOU HAVE NO WAY OF PREPARING & PUTS YOUR LIFE IN JEOPARDY.

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ENGINE CAME ON AND VEHICLE SLOWS DOWN OR STALLS WHEN DRIVING. DEALER DIAGNOSED PROBLEM WAS THROTTLE BODY #AT4Z-9E926-B AND REPLACED IT AT A COST OF $333.23. DEALER AND GEORGINA AT FORD CUSTOMER SERVICE STATED NO WARRANTY OR "CUSTOMER SATISFACTION PROGRAM" COVERAGE FOR COST. PROBLEM IS SAME AS FORD ESCAPE COVERED IN PROGRAM.

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I WAS DRIVING ON A BUSY, CITY STREET AT APPROXIMATELY 30MPH WHEN MY 2012 FORD EDGE SPORT LOST POWER AND THE "WRENCH" WARNING LIGHT CAME ON. I HAD TO CAREFULLY MOVE TOWARDS THE RIGHT LANE AND WAS ABLE TO COAST INTO THE PARKING LOT OF A CONVENIENCE STORE. I TURNED IT OFF, WAITED 10 MINUTES, AND IT STARTED UP AGAIN. I DROVE HOME THE 3 MILES WITHOUT INCIDENT. THE SAME AFTERNOON, I DROVE IT TO THE NEAREST FORD DEALER TO HAVE IT CHECKED OUT. THEIR REPORT SHOWED NO CODES AND TOLD US THERE WAS NOTHING THEY COULD DO. I DROVE IT THAT NIGHT ABOUT 30 MILES WITHOUT ANY PROBLEMS. THE NEXT MORNING, I EXITED MY NEIGHBORHOOD TRACT INTO A BUSY INTERSECTION WHERE THE CAR DIED AGAIN. I BARELY COASTED ONCE AGAIN TO SAFETY AFTER TRYING TO MAKE IT THROUGH THE INTERSECTION WITH THE THREAT OF ONCOMING TRAFFIC. THIS WAS TERRIFYING. I CALLED A TOW TRUCK AND THE CAR WAS TOWED TO THE SAME DEALER WHERE THEY CONTINUE TO SAY THERE IS NO CODE AND THEY CANNOT DUPLICATE THE PROBLEM AFTER DRIVING IT. THEY DID REPLACE THE BATTERY, SAYING THAT IT WAS LOW, EVEN THOUGH THE BATTERY IS LESS THAN ONE YEAR OLD. I AM NOT CONFIDENT THAT REPLACING THE BATTERY WILL FIX THE PROBLEM AND THEY DON'T SEEM CONFIDENT EITHER. THEY HAVE HAD THE CAR FOR 5 DAYS NOW AND WANT US TO PICK UP THE CAR UP TOMORROW. HOW CAN I FEEL SECURE DRIVING MY FAMILY IN A CAR THAT HAS PUT ME IN THIS DANGEROUS PREDICAMENT? I HAVE SPOKEN TO THE SERVICE MANAGER, FORD REGIONAL MANAGERS, AND NONE OF THEM ARE EMPATHETIC TO THIS SITUATION AND THEY OFFER NO SOLUTION.

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WHILE DRIVING, THE CHECK ENGINE LIGHT ILLUMINATES ALONG WITH A SUDDEN LOSS OF POWER INDICATING "LIMP" MODE HAS BEEN ENTERED. POWER OFF THE CAR FOLLOWED BY RESTART SEEMS TO CLEAR THE CODE AND ALLOW NORMAL OPERATION WITH GOOD ENGINE POWER. ELECTRONIC THROTTLE BODY SEEMS TO BE THE CULPRIT. THIS IS A RATHER DANGEROUS OCCURRENCE WHEN DRIVING ON BUSY, CROWDED STREETS AND FREEWAYS. THIS HAS HAPPENED MULTIPLE TIMES. MOST RECENT IS 24 SEPTEMBER 2017.

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MY CHECK ENGINE LIGHT IS ON, SHOWS CODE P0299 WHICH REFERS TO AN UNDERBOOST CONDITION WITH THE TURBO OR SUPERCHARGER SYSTEM. MY MECHANIC SPOKE TO A DEALERSHIP WHO STATED THEY'VE PUT 3 PARTS IN THE VEHICLE THEY HAVE IN THE SHOP AND ITS STILL NOT FIXED. SOUNDS LIKE ITS A COMMON ISSUE. CAN YOU INVESTIGATE FOR A RECALL?

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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE CONTACT ALLOWED THE VEHICLE TO COOL DOWN AND RESTARTED THE VEHICLE. ADDITIONALLY, THE ALL WHEEL DRIVE INDICATOR AND WRENCH ICON ILLUMINATED. THE CONTACT CALLED GROOVE FORD (LOCATED AT 10039 E ARAPAHOE RD CENTENNIAL, CO 80112 720-466-2895) AND WAS INFORMED TO CONTACT FORD CUSTOMER SERVICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 60,000.

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REPEATED PROBLEM WITH THIS VEHICLE. FIRST DOOR AJAR LIGHT HAS BEEN REPAIRED BECAUSE IT WOULD NOT SHUT OFF THE INTERIOR LIGHTS (NOT LEGAL TO DRIVE WITH THEM ON) AND THEREFORE DRAINED BATTERY. SAFETY HAZARD. ECOBOAST FAILED AND WE WERE TOLD BY THE DEALER THAT IT WAS A SAFETY HAZARD AND THAT WE COULD NOT DRIVE THE CAR....BIG EXPENSE! NOW A SECOND DOOR AJAR LIGHT WON'T GO OFF....DOORS DO NOT LOCK WHILE THE VEHICLE IS MOVING. SOMEBODY NEEDS TO STEP UP ON THESE ISSUES AND DO WHAT'S RIGHT. I CANNOT BELIEVE THAT SPECIFIC VEHICLES WERE RECALLED FOR THESE ISSUES WHEN MANY OTHERS ARE EXPERIENCING, AND PAYING FOR THE EXACT SAME PROBLEM ON THE SAME YEAR VEHICLE. SOMETHING SMELLS ABOUT THIS. MAJORLY DISAPPOINTED IN FORD AND NHTSA. PLEASE NOTE THAT THE LISTED COMPLAINTS ARE NOT THE ONLY ONES WE'VE HAD OVER THE PAST YEAR.

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FUEL SYSTEM STOPS WORKING (THROTTLE BODY). CAR LOOSES POWER, PRESSING GAS PEDAL DOES NOTHING. MUST GET OFF ROAD VERY QUICKLY WHILE DRIFTING. VERY UNSAFE.

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CAR MOTOR LOST POWER DURING HIGH WAY, I WAS PASSING OTHER CARS AND IN HEAVY TRAFFIC, I ALMOST CRASH AND PUT MY FAMILY AND OTHER IN A VERY HIGH RISK BECAUSE THE CAR MOTOR JUST DIE WHILE DRIVE 7O MILES PER HOUR. MY FAMILY AND I ARE STILL IN SHOCK!!!! I KEEP READING ABOUT WHAT COULD BE WRONG, I TOOK THE CAR TO THE DEALER FOR SERVICE AND THEY RECOGNIZE THE PROBLEM VERY QUICK, SEEMS TO BE A KNOWN ISSUE, FORD SHOULD FIX THIS UNDER A RECALL, MY CAR IS OUT OF WARRANTY (51K MILES) AND I WILL HAVE TO PAY FOR THE FIX AS WELL. SOMEBODY IS GOING TO GET HURT, HELP FIX THIS PLEASE!

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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING REPEATEDLY. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,984....UPDATED 07/07/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 05/24/16.*JB

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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF AN INTERSECTION AFTER EXITING THE FREEWAY. THE CONTACT STATED THAT THE VEHICLE HAD AN ERROR MESSAGE THAT DISPLAYED "KEY NOT DETECTED" ONCE THE VEHICLE STALLED. IN ADDITION, THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND WAS ABLE TO RESTART THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 75,000.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT A LOW SPEED, THE ENGINE FAILED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,600.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

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ON FIVE OCCASIONS RECENTLY, MOVING AT NORMAL SPEED ON CITY STREETS, SUDDENLY LOST POWER AND WOULD ONLY CRAWL ALONG TO CURB. I STOPPED THE ENGINE, WAITED A FEW MOMENTS, AND STARTED AGAIN. IT FUNCTIONED NORMALLY. THE DEALER SAID ALL WAS NORMAL ON THREE SEPARATE OCCASIONS. I SUSPECT IT IS THE ELECTRONIC THROTTLE BODY, BUT I CAN'T BE SURE. MY DEALER WON'T REPLACE IT IN SPITE OF ALL OF THE SIMILAR REPORTS ON THE NET. I CONSIDER IT TO BE TOO RISKY TO DRIVE.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE WRENCH AND THE OIL PRESSURE WARNING MESSAGE ILLUMINATED. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE BEING EXPERIENCED, THE OIL WAS CHANGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,500.

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SOMETIMES WHEN I PUT THE CAR INTO PARK, I GET REPEATED WARNINGS TO "SHIFT TO PARK". IF I DON'T JIGGLE THE BUTTON ON THE SHIFT KNOB, MY SEAT AND OTHER ELECTRICAL COMPONENTS WILL NOT RESPOND. I HAVE TO START THE TRUCK A FEW TIMES, PUT IT THROUGH THE GEARS (IN DRIVE AND REVERSE), THEN I PRESS THE SHIFT RELEASE BUTTON SEVERAL TIMES THEN THE WARNING STOPS AND MY DRIVER SEAT FUNCTIONS TO ALLOW ME TO GET OUT OF THE CAR. THIS IS A PAIN AND THE DEALER SAID THAT IF THE PROBLEM COULDN'T BE DUPLICATED, THEN THEY CANT DO ANYTHING ABOUT IT. I HAVE HAD THE TRUCK IN 2 TIMES ABOUT THIS - THE TRANSMISSION SHIFTS HARD INTO GEAR AFTER SLOWING OR COASTING AND THEN ACCELERATING. ALMOST FEELS LIKE I HAVE HIT SOMETHING WHEN IT HAPPENS. I'M VERY CONCERNED, HAVING TWO TODDLERS IN THE TRUCK. I ALSO TOOK VIDEO OF THE PARKING, SHIFTING INTO PARK ISSUE. I JUST WANT IT FIXED....

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WHILE DRIVING AT 65 MILES AN HOUR ON A MAJOR HIGHWAY MY VEHICLE COMPLETELY LOST POWER. THE VEHICLE LOST THE ABILITY TO ACCELERATE, STEER AND BREAK. LUCKILY I WAS ABLE TO GET IT TO LIMP OFF THE SHOULDER WHERE I TURNED THE VEHICLE OFF AND IT IMMEDIATELY RESTARTED. TRAFFIC WAS SLOW SO NO INJURY WAS CAUSED BUT NEXT TIME I MAY NOT BE SO LUCKY. MY LOCAL FORD DEALER IS TRYING TO TELL ME THAT IT IS A POWER STEERING PROBLEM AND THEY WILL NOT EVEN LISTEN TO THE FACT THAT THE VEHICLE LOST ALL POWER.

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I WAS DRIVING IN RUSH HOUR TRAFFIC IN THE FAR LEFT LANE WHEN MY CAR SUDDENLY AND WITHOUT WARNING LOST ALL FORWARD MOMENTUM. A WRENCH LIGHT CAME ON AND IT IMMEDIATELY SLOWED TO ABOUT 1 MPH. I HAD TO CROSS FOUR LANES OF TRAFFIC AND WAS ABLE TO COME TO A STOP SAFELY IN THE RIGHT MEDIAN. I TURNED MY CAR OFF AND RESTARTED IT AND THE LIGHT WAS NO LONGER ON. READING ONLINE THIS SEEMS TO BE AN ONGOING PROBLEM WITH NO RESOLUTION. FORD NEEDS TO ISSUE A RECALL IMMEDIATELY. BEING THAT THE CAR STOPS IMMEDIATELY AND NOT TO A GRADUAL STOP THIS IS A HUGE SAFETY CONCERN OF BEING HIT BY OTHER DRIVERS WHILE TRYING TO GET TO SAFETY.

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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE LOST POWER. THE VEHICLE WAS MERGED INTO A PARKING LOT. THE NEXT DAY, THE VEHICLE WAS RESTARTED AND DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY AND MOTOR ASSEMBLY WERE DEFECTIVE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

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