What 1,129 owners told NHTSA about the 2012 Ford Edge

TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE BACKUP CAMERA DID NOT WORK WHEN ACTIVATED. LEGACY FORD (27225 SOUTHWEST FWY, ROSENBERG, TX 77471, (800) 373-4156) STATED THAT THE INTERFACE MODULE WAS NOT WORKING AND THE CONTACT HAD MISSED A RECALL. THE DEALER STATED THAT THE RECALL WAS EXTENDED; HOWEVER, THE CONTACT MISSED THAT TOO. THE MANUFACTURER STATED THAT NHTSA COULD EXTEND A RECALL FOR THE CONTACT AND TRANSFERRED HER TO NHTSA. THE FAILURE MILEAGE WAS 109,000.

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THIS IS NOW MY SECOND DOOR TO HAVE THIS ISSUE. THE "DOOR AJAR" MESSAGE/ALERT COMES ON WHEN THE DOOR IS CLOSED. THE FIRST TIME WAS DRIVER SIDE PASSENGER DOOR. THIS TIME IS THE DRIVER DOOR. THIS MESSAGE DOES NOT GO AWAY WHEN I DRIVE. IT TELLS ME TO SHIFT TO PARK. IT CHIMES AT ME EVERY TIME I COME TO A STOP. IT MAKES MY DOME LIGHTS STAY ON. MOST IMPORTANTLY, MY DOORS DO NOT LOCK WHILE DRIVING. I HAVE TWO CHILDREN IN THE VEHICLE WITH ME. WHEN I RUN INTO A STORE AND MY DAUGHTER STAYS IN THE CAR, SHE IS NOT ABLE TO LOCK THE DOORS WHILE I AM OUT. THIS IS VERY UNSAFE! FROM WHAT I SEE ONLINE THIS IS A VERY COMMON ISSUE. I AM DISTRACTED BY DRIVING WITH ALL OF THESE THINGS GOING ON ALL THE TIME. I WAS JUST QUOTED $450 TO FIX THIS PROBLEM. FIXING THIS ISSUE FOR THE 2ND TIME. DIFFERENT DOOR, SO, TWO MORE TO GO! THIS NEEDS TO BE FIXED AND RECALLED.

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FORD EDGE 'DOOR AJAR' INDICATOR STAYS ON DESPITE DOOR BEING CLOSED. THIS HAS THE EFFECT OF BEING UNABLE TO LOCK DOORS EVEN WHEN DRIVING. THIS HAS BEEN CONSTANT AND UNRELENTING PROBLEM FOR APPROX 1 YEAR.

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DOOR AJAR LIGHT STAYS ON EVEN AFTER THE DOOR IS TIGHTLY SHUT CAUSING THE DOME LIGHT TO STAY ON AND CAUSING THE DOOR TO BE UNABLE TO BE LOCKED,

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TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE BRAKES WERE MALFUNCTIONING. THE CONTACT NOTICED A CRACK ON THE DRIVER'S SIDE ROTOR THAT PULSATED WHEN DRIVING DOWN A HILL. THE CONTACT SUSPECTED THE DEALER SWITCHED THE VIN WITH ANOTHER VEHICLE WHEN SHE TOOK IT TO JEFF WYLER NISSAN OF CINCINNATI (8680 COLERAIN AVE, CINCINNATI, OH 45251, (513) 385-1400) EARLIER FOR AIR CONDITIONING REPAIRS. THE REPAIRS HAD NOT YET BEEN COMPLETED. THE DEALER DENIED THE VIN ACCUSATION AND THE CONTACT WAS SEEKING LEGAL ASSISTANCE. THE MANUFACTURER STATED THAT SINCE THE DEALER WAS NOT AUTHORIZED BY THEM, THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

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MY FORD EDGE SHUT DOWN WHILE DRIVING DOWN THE ROAD. IT JUST SHUT OFF. YOU HAVE TO PUT IT BACK IN PARK IN ORDER TO START IT AGAIN. THIS HAPPENED WHILE GOING TO THE IN OUR TOWN STORE. I AM SO RELIEVED IT WAS NOT WHILE ON THE FREEWAY. HAD I BEEN ON THE FREEWAY, GOING AT FAST SPEEDS, IF THE CARS BEHIND ME WERE NOT PAYING ATTENTION I COULD HAVE BEEN HIT, OR WORSE KILLED. WHEN I TOOK IT TO THE SHOP I FOUND OUT THAT IT IS A KNOWN PROBLEM. IT'S TECHNICAL SERVICE BULLETIN 15-0178, ISSUED ON NOV 2015. WHAT I DON'T UNDERSTAND IS WHY THERE'S NOT A RECALL? IS SOMEONE GOING TO HAVE DO DIE FIRST? ATTACHED IS THE SERVICE RECALL. I'VE CONTACTED FORD, SPOKEN WITH EVERGREEN FORD IN ISSAQUAH (WHERE MY CAR CURRENTLY IS) AND FILED A COMPLAINT WITH THE ATTORNEY GENERAL HERE IN WASHINGTON STATE. *TR

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THE DOOR AJAR SENSOR IS SENDING FALSE SIGNALS THAT THE DRIVERS DOOR IS OPEN WHEN THEY ARE IN FACT IT IS CLOSED. THE FAULTY SENSOR TRIGGERS AN AUDIBLE WARNING, ACTIVATES A WARNING LIGHT AND CAUSES A "SHIFT TO PARK" MESSAGE BECAUSE THE COMPUTER MISTAKENLY BELIEVES THE VEHICLE HAS STOPPED (THIS HAS HAPPENED TWICE RECENTLY WHILE AT A STOP LIGHT; VERY SCARY). DOME LIGHTS STAY ON, BATTERY IS DRAINED AND AT TIME DOORS UNLOCK AND CANNOT BE MANUALLY RE-LOCKED. THREE YEARS AGO I TOOK MY VEHICLE INTO THE DEALERSHIP TO BE FIXED ($380). THREE YEARS LATER, THE SAME ISSUE IS HAPPENING.

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THE CAR ALARM GOES OFF AT RANDOM TIMES AT NIGHT.

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DOOR ADJAR LIGHT WILL NOT GO OFF.

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FORD - DOOR AJAR - THE SENSOR WAS REPLACED BACK IN 2013 AND 2015. APPEARS TO HAVE FAILD AGAIN. CLEARY A SAFETY CONCERN AS THE DOORS WILL NOT LOCK. CLEARLY A KNOWN ISSUE BY FORD DUE TO THE NUMBER OF REPORTS. WHO CAN ENTRUST THE SAFTY OF A YOUNG WOMENT IN A DARK PARKING GARAGE FROM GETTING GANG RAPED IF SHE CAN'T FIND SAFTY IN HER FORD MOTOR VECHICAL.

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I WAS DRIVING TO WORK THROUGH A BUSY TOWN I WAS PREPARING TO STOP AT A STOPLIGHT AND MY BRAKES WENT TO THE FLOOR THERE WEREN'T ANY SIGNS OF BRAKE ISSUES PRIOR SO I ASSUMED THE BRAKES NEEDED REPLACING SO WHEN I GOT OFF WORK I WENT AND BOUGHT BRAKES MY HUSBAND WAS GONNA PUT THEM ON WHEN HE CHECKED HE SAID THE BRAKES WERE FINE THAT THE FLUID COULD BE LEAKING THE FLUID LEVEL WAS FINE AND NO LEAKS WERE FOUND HE STILL LOOKED FOR ONE JUST IN CASE SO NEXT HE SAID IT COULD BE MASTER CYLINDER AND RESERVOIR I WAS LOOKING ONLINE AT THIS POINT AND SEEN ALL THE SAME ISSUES OTHERS WERE HAVING AS WELL WITH THIS SUV I TOLD HIM THERE WASN'T ANY NEED TO SPEND MORE MONEY BECAUSE THE WAY IT SOUNDED WAS THAT ITS NOT GONNA FIX THE ISSUE ANY HOW BECAUSE FORD ITSELF CAN'T FIGURE OUT WHY BRAKES ARE GOING TO THE FLOOR THEMSELVES SO I'M LEFT WITH A UNSAFE VEHICLE TO DRIVE WITH A PAYOFF OF 10000 DOLLARS WHAT DO I DO? I'M SO TIRED OF GETTING SCREWED THAT I'M ABT TO HIRE AN ATTORNEY AND FIND OUT WHY AM I LEFT WITH THIS PROBLEM TO FACE AND WHY OTHERS ARE HAVING TO SUFFER AS WELL IF THERE'S AN ONGOING LAWSUIT NEAR WASHINGTON NC LET ME KNOW IF NOT THERE'S SOON TO BE ONE IF OTHERS NEED TO JOIN AS WELL

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I GET READY TO START MY DAY AS USUAL I GO AND START MY VEHICLE (STATIONARY) TO WARM IT UP, AS I GOT READY TO SET THE TEMPERATURE IN THE SUV I NOTICED THE BOTTOM TOUCH PANEL DID NOT LIGHT UP. SO I PUSHED THE BUTTON TO TURN OFF THE HEAT THAT WAS BLOWING AND IT DIDNT TURN OFF, I TRIED AND AGAIN AND NOTHING. ITS TO HOT IN TEXAS WITH LITTLE CHILDREN TO HAVE ELECTRICAL PROBLEMS THAT EFFECT THE AIR CONDITIONING. I PUSHED OTHER BUTTONS TO SEE IF ANYTHING WORKED AND STILL NOTHING, THE HAZARD LIGHTS WILL NOT FUNCTION NOR WILL THE ELECTRIC WINDOWS. MY FAMILY AND I DROVE THE VEHICLE TO MY DESTINATION AFTERWARDS I HAD THE FUSES TESTED THEY ARE GOOD, BUT WAS TOLD IT IS FRONT INTERFACE CONTROL MODULE. THIS IS MY ONLY VEHICLE AND HOPEFULLY A FORD DEALERSHIP CAN GIVE A BETTER DIAGNOSIS THAN AUTO PART STORE.

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THE DRIVERS SIDE DOOR LATCH WARNING LIGHT COME ON THE DASH WHEN YOU CLOSE THE DOOR AND WILL NOT GO OFF. UNTIL SEVERAL CLOSING ATTEMPS AND IT IS VERY ANNOYING BECAUSE THE OVERHEAD COURTESY LIGHTS AND THE WARNING CHIME CONTINUES EVERY FEW SECONDS.I FOUND THAT THIS PROBLEM IS CONTAGIOUS WITH THIS MAKE AND YEAR FORD. FORD NEEDS TO FIX THIS DEFECT AS MUCH AS I PAID FOR THE CAR I DON'T NEED THIS ADDED COST ($260) FOR REPAIR. THIS HAS BE HAPPENING FREQUENTLY FOR ABOUT NINE MONTHS. I HAVE BOUGHT SEVERAL FORD VEHICLES OVER THE YEARS AND THIS ONE IS A BUMMER. I HOPE THEY RECALL THIS ONE BEFORE I TRADE IT IN ON CHEVY.

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1. WHEN VEHICLE PLACED IN PARK, P INDICATOR DOES NOT ILLUMINATE AND WHEN DOOR IS OPENED AN AUDIBLE ALARM IS SOUNDED AND A VISISBLE ALARM COMES UP ON THE GUAGES SAYING TO PLACE VEHICLE IN PARK. 2. WHEN PUTTING VEHICLE IN REVERSE, SONY DISPLAY GOES BLACKS AND DISPLAYS AN ERROR MESSAGE STATING THAT THE BACK UP CAMERA NEEDS TO BE INSPECTED. 3. DRIVER SIDE SEATBELT IS SLOW TO RETRACT. RECENTLY PURCHASED VEHICLE WITHIN LAST 6 MONTHS AND NOTICED SOME OF THESE ARE COMMON PROBLEMS THROUGHOUT THE FORD EDGE COMMUNITY.

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THE DRIVER SIDE DOOR KEEP SAYING AJAR EVEN WHEN THE DOOR IS CLOSED. THE DOOM LIGHT WON'T GO OUT AND IT KILLS THE BATTERY. I CHECKED ON YOUTUBE AND OTHERS BEEN HAVING THE SAME PROBLEM WITH THIS ISSUE. THERE SHOULD BE SOMETHING THAT FORD CAN DO TO CORRECT THE PROBLEM. 2012 FORD DOOR LATCH REPLACEMENT PART TO FIX THIS PROBLEM.

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WHEN I AM DRIVING TO WORK AT 5:00 AM DOWN THE INTERSTATE MY INTERIOR LIGHTS WILL JUST COME ON. MY EDGE HAS INTERIOR LIGHTS THAT WON'T GO OFF DOOR AJAR IS ON THE DASHBOARD. LATE AT NIGHT WHEN MY CAR IS NOT IN MOTION AND MY LIGHTS JUST TURN ON MY HOME SECURITY SYSTEM HAS RECORDED IT SEVERAL TIMES AND THE CAR HAS SAT OFF FOR MANY HOURS. MY DOOR AJAR LIGHT IS ALWAYS ON. FOR SAFETY REASONS THIS SHOULD BE ADDRESSED BY THE FORD COMPANY.

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DRIVER DOOR AJAR WARNING COMES ON, LEAVING INTERIOR LIGHTS ON RUNNING BATTERY DOWN.

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WHEN WE BOUGHT THE CAR, THE DOOR SENSOR WAS MALFUNCTIONING, IT WOULD STATED THAT THE DOOR IS OPEN WHEN IT WAS IN FACT NOT, WHEN TAKING YOUR FOOT OFF THE BREAK A WARNING COMES ON TO TELL YOU TO "PLACE THE CAR IN PARK", THE DEALERSHIP "FIXED IT" JUST OVER A YEAR LATER THE DOOR SENSOR BEGAN TO GO OFF EVEN WHEN THE DOOR WAS SHUT AND LOCKED PROPERLY. ON FURTHER RESEARCH ON HOW TO FIX THE PROBLEM PERMANENTLY I FOUND THIS IS A HUGE PROBLEM PEOPLE ARE HAVING WITH THIS MODEL OF FORD. PLEASE SEND A RECALL SO IT CAN BE ADDRESSED.

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THE DRIVER DOOR LIGHT STAYS ON DOOR AJAR

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THE REAR LEFT DOOR "DOOR AJAR" INDICATOR WOULD SHOW THAT THE DOOR WAS OPEN, EVEN WHEN SLAMMED SHUT. AT FIRST I HAD TO SLAM THE DOOR HARDER, BUT AFTER A WHILE EVEN THAT DIDN'T WORK. WHEN THAT DIDN'T WORK, IT BECAME AN ISSUE BECAUSE MY INTERIOR LIGHTS WOULDN'T GO OFF AFTER LEAVING THE CAR. I HAD TO BREAK THE PART TO GET MY LIGHTS TO GO OFF SO I DIDN'T DRAIN MY BATTERY OVERNIGHT.

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DOOR AJAR SENSOR KEEPS GOING OFF, DRAINS BATTERY, LEAVES ME STRANDED - HUGE ISSUE FOR A FAMILY!

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MY WIFE WAS DRIVING TO WORK AFTER DROPPING OUR 2 YEAR OLD OFF AT GRANDMAS. SHE WENT TO SLOW FOR A STALE GREEN LIGHT AND THE BRAKE PEDAL WENT TO THE FLOOR. LUCKILY SHE WAS ALMOST TO WORK AT THIS POINT. WE HAD THE VEHICLE TOWED TO MY SHOP. REPLACE THE BRAKE BOOSTER BECAUSE IT HAS A KNOWN ISSUE ( NO RECALL JUST WARRANTY EXTENSION), ALSO REPLACED THE MASTER CYLINDER BECAUSE THIS WAS CLEARLY A HYDRAULIC FAILURE IN THE BRAKE SYSTEM. DRIVING THE VEHICLE HOME THAT NIGHT WITH A GOOD PEDAL UNTIL I GET TO THE OFF RAMP, AT 70 MILES AN HOUR THERE IS NO LONGER ANY BRAKE PEDAL AND HAD TO USE THE TRANSMISSION TO SAFELY SLOW THE VEHICLE. NOW MY WIFE IS TERRIFIED TO DRIVE HER VEHICLE IN FEAR THAT THE PEDAL IS THERE ONE MINUTE AND GONE THE NEXT.

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VEHICLE DISPLAYS A WARNING "VEHICLE COOLANT OVER TEMPERATURE" THE VEHICLE HAD BEEN INSPECTED TWICE AND THE TECHNICIANS CLAIMED NOT TO HAVE BEEN ABLE REPRODUCE THE ERROR AND ALSO CLAIMED THAT THE COMPUTER WAS NOT "SPITTING" OUT ANY ERRORS. THE MESSAGE DISPLAYS WITHIN THE FIRST FILE MILES AFTER THE CAR HAS BEEN STATIONARY FOR MORE THAN 2 HOURS AND IT IS DISPLAYED FOR 10-20 SECONDS.

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THE DOOR AJAR SENSOR IS ALWAYS ON. WHEN I START DRIVING THE LIGHTS ARE ON UNTIL I MOVE A FEW FEET. I AM NOT ABLE TO LOCK MY DOORS OR USE MY REMOTE START. IT HAS KILLED MY BATTERY. WHEN MY CAR IS PARKED AND TURNED OFF THE LIGHTS WILL COME ON AND OFF RANDOMLY.

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FILED DOOR AJAR COMPLAINT WITH NHTS SEPTEMBER 24, 2014 #10638797. HAD PROBLEM REPAIRED MARCH 15, 2015. COST $245.93. SAME ISSUE OCCURING AGAIN. THIS TIME THE DOOR AJAR WARNING WILL NOT GO OFF UNLESS THE CAR IS IN GEAR AND WE OPEN THE DOOR AND CLOSE IT. NOT SAFE TO BE TRAVELING AND OPENING AND CLOSING A DOOR TO GET DOOR AJAR WARNING TO TURN OFF.

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