Sep 25, 2020Engine
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO HATFIELD USED CAR CENTER (1333 AUTOMALL DR, COLUMBUS, OH 43228; 614-922-1333) AND THE CONTACT WAS INFORMED THAT THE VEHICLE RECEIVED UNKNOWN REPAIRS. THE CONTACT STATED THAT THERE WAS A MISFIRE IN THE ENGINE AND THAT THE FUEL SYSTEM WAS DEFECTIVE. THE FAILURE RECURRED SEVERAL TIMES WITH THE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI 11361058
Sep 24, 2020Body & structure
THE REAR SLIDING DOORS OF MY 2012 CHRYSLER TOWN AND COUNTRY VAN HAS ISSUES. WHEN BEGINNING TO DRIVE AND THE DOORS AUTOMATICALLY LOCK THE PASSENGER SIDE DOOR BUZZES A WARNING. PASSENGERS THINK THE DOOR IS ABOUT TO OPEN. SOMETIMES THE FOB WILL AND WON'T LOCK THE DOOR AS IT SHOULD. NO CONSISTENCY TO THIS FOB PROBLEM BUT THE BUZZING OCCURS EVERY TIME YOU PUT VAN INTO GEAR AND BEGIN DRIVING.
NHTSA ODI 11361006
Sep 10, 2020Transmission & drivetrain
WHILE VEHICLE WAS BEING DRIVEN ON NEIGHBORHOOD STREET, APPROX 25MPH IT LOST TRANSMISSION ENGAGEMENT AND THE ENGINE BEGAN TO REV, THE VEHICLE THEN CAME TO A SCREECHING HALT AND WOULD NOT MOVE. VEHICLE WAS TURNED OFF AND THEN STARTED AGAIN, MOVING FROM PARK, THE TRANSMISSION WOULD NOT ENGAGE. TOLD BY MECHANIC THAT TRANSMISSION NEEDS TO BE REPLACED DUE TO COMPLETE FAILURE
NHTSA ODI 11354273
Sep 7, 2020Electrical system
IT STARTED WITH MY WIPERS CONTINUEING TO RUN AND WHEN THE ENGINE WAS TURNED OFF. THE TIPM WAS DIAGNOSED BY TWO MACHANICS AS BEING THE ISSUE. IN WAITING TO HAVE THE FUNDS TO HAVE THE TIPM REPLACED MY CAR IS NOW SHIFTING INTO DRIVE 2 AND DRIVE1 ON ITS OWN WHILE I WAS DRIVING. I HAVE SEEN SEVERAL OTHER COMPLAINTS ABOUT OTHER OWNERS HAVING THE SAME SAFETY ISSUE.
NHTSA ODI 11353490
Sep 1, 2020Transmission & drivetrainSeatsEngine
OIL COOLER HOUSING DEFECTIVE CRACKS UNDER PRESSURE OR OVERHEATING. DRIVER SIDE POWER SEAT FAILURE MAJOR SAFETY ISSUES. POWER TRAIN ROUGH SHIFTING.
NHTSA ODI 11352446
Sep 1, 2020Transmission & drivetrain
ERROR CODE P083B
NHTSA ODI 11352599
Aug 27, 2020Electrical systemSeatsEngine
UPPER TOP ENGINE CAMSHAFT ROLLERS ARE DEFECTIVE ALSO ELECTRONICA FUEL INJECTION PROBLEMS FOLLOWED BY FAULTY DASH TEMPERATURE GAUGE ALSO DRIVER SIDE SEAT HAS A DEFECTIVE LEFT SIDE MOTOR WITH FAULTY SEAT BELT HOLDER
NHTSA ODI 11351527
Aug 27, 2020EngineFuel system
TAPPING NOISE COMING FROM TOP OF ENGINE DIAGNOSIS MULTI CAM SHAFT ROLLERS
NHTSA ODI 11351528
Aug 19, 2020
I HAVE A 2012 CHRYSLER TOWN & COUNTRY. ITS STARTED INTERMITTENTLY NOT SHIFTING OUT OF PARK. I CAN SHUT IT OFF AND TURN IT BACK ON THEN IT WILL WORK. SOMETIMES I HAVE TO RESTART IT A FEW TIMES BEFORE IT WILL WORK. THIS HAPPENS WHETHER IT IS INITIALLY PARKED AND NOT RUNNING, OUR IF ITS ALREADY RUNNING AND I PUT IT INTO PARK AND TRY TO PUT IT BACK INTO DRIVE (SUCH AS PUTTING IN PARK TO WAIT ON A TRAIN)
NHTSA ODI 11350355
Aug 16, 2020Electrical system
IGNITION SWITCH FAILURE. WON'T START HAVE A HARD TIME GETTING TO KEY TO TURN THE ENGINE OVER HAVE TO WIGGLE AND PRESS HARD TO START . TAKES A LONG TIME TO FIDDLE WITH IN ORDER TO START .
NHTSA ODI 11349636
Aug 13, 2020Transmission & drivetrain
WHEN COMING TO A STOP THE ENGINE WILL SHUT OFF INDETERMINATELY. WILL HAVE TO PUT IN PARK AND RESTART THE ENGINE.
NHTSA ODI 11349050
Aug 12, 2020Fuel system
IN STARTING VAN, ENGINE WAS TURNING OVER WHEN KEY TURNED BUT NOT TO THE POINT OF RUNNING. AFTER 5-8 ATTEMPTS IT WOULD CRANK AND ALSO SPUTTERED IN BETWEEN ATTEMPTS. CAR WAS STATIONARY. THIS WAS A SUDDEN ONSET OF SYMPTOMS THAT HAPPENED ON VACATION. RECOGNIING WE HAD ADDITIONAL DAYS ON OUR TRIP PLUS THE RIDE HOME, I TOOK TO LOCAL REPAIR SHOP. IN ROUTE, IT SPUTTERED LIKE IT WANTED TO QUIT. THE DIAGNOSIS WAS FUEL PUMP AND FUEL PUMP RELAY FAILED PRESSURE TEST AND DIAGNOSIS. I THEN LEARN BY SEARCHING THAT 2011 VANS HAVE BEEN RECALLED FOR SAME ISSUES. WITH A RETURN HOME INTERSTATE TRIP OF 600 MILES, I THANKFUL I HAD REPAIRED NOW READING WHAT HAS HAPPENED WITH THE 2011 RELATED ACCIDENTS AND PROBLEMS.
NHTSA ODI 11348767
Aug 4, 2020Electrical systemEngineFuel system
MY VAN NEEDS A NEW TIPM. THIS IS A RECALL FOR SOME CHRYSLER VEHICLES UNDER P54/NHTSA 14V-530. WHY DOES THIS NOT INCLUDE ALL CHRYSLER VEHICLES? THE VAN STARTS INTERMITTENTLY. SOMETIMES WITHOUT ISSUE OTHER TIMES TAKES MINUTES AND SEVERAL ATTEMPTS.
NHTSA ODI 11343182
Jul 24, 2020Electrical systemBody & structure
IT TURNS OFF WHEN I'M ON THE ROAD
NHTSA ODI 11341272
Jul 23, 2020Engine
WAS ON MY WAY TO WORK AND WHEN I HAD STOPPED AT A STOP SIGN THE ENGINE SHUT OFF. I HAD NOT TOUCHED ANY BUTTON OR ANYTHING ELSE. IF THIS WERE TO HAPPEN WHILE SOMEONE WAS DRIVING IT WOULD BE A VERY BIG ISSUE.
NHTSA ODI 11341033
Jul 23, 2020Electrical systemEngine
WHEN WE ARE DRIVING ON STREETS, THE POWER SHUTS OFF. I CAN BARELY PULL OVER SINCE THE POWER STEERING SHUTS OFF. THERE IS NO LIGHTS OR ANYTHING. CAR MUST BE SHUT OFF AND TURNED BACK ON TO FIX THE PROBLEM. I HAVE 2 CHILDREN UNDER 2 AND I AM SO WORRIED ABOUT GETTING REAR ENDED. LUCKILY IT'S NEVER HAPPENED ON A HIGHWAY. THE DEALERSHIP BASICALLY SAID IT'S NOT THEIR PROBLEM. MECHANICS CANT FIGURE OUT WHY IT SHUTS OFF . IT ONLY HAPPENED ONCE WHEN WE BOUGHT IT IN THE FALL. NOW THAT ITS WARM IT HAPPENS A LOT
NHTSA ODI 11341046
Jul 14, 2020Engine
WHILE DRIVING EVEN A SLOW OR FAST SPEEDS IT HAPPENS. THIS HAS BEEN GOING ON FOR MONTHS NO WARNING THE CAR WILL STALL.. I LOST POWER STEERING THAT IS HOW I KNOW THE CAR HAD STALLED. THEN ANOTHER TIME I DID NOT GO ANY WHERE WHEN I HIT THE GAS AGAIN THE THAT IS HOW I KNEW THE CAR STALLED. IT IS A VERY DANGEROUS THING FOR THE CAR TO BE DOING I HAVE BROUGHT IT TO MY MECHANIC ON MANY OCCASION CAN NOT SEEM TO FIND ANYTHING WRONG
NHTSA ODI 11339269
Jul 12, 2020
2012 CHRYSLER TOWN AMS COUNTRY REAR AIR CONDITIONING SYSTEM NOT WORKING
NHTSA ODI 11338954
Jun 22, 2020Brakes
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 10-25 MPH, A SQUISHING SOUND WAS HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE ABS AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO TRUCK FARM OF EASLEY (296 CALHOUN MEMORIAL HWY, EASLEY, SC 29640, (864) 220-1811) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE BATTERY TERMINAL WAS LOOSENED, THE BRAKE VALVE AND BRAKE BOOSTER WIRE WERE EATEN BY RODENTS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
NHTSA ODI 11330024
Jun 21, 2020Electrical system
THE FUSE BOX UNDER THE HOOD THEY CALL THE TIPM HAS A KNOWN PROBLEM WITH THE FUEL PUMP FUSE GOING BAD THAT THE VEHICLES COMPUTER DOES NOT REGISTER THE CAR FAX SHOWS THAT IT WAS LOOKED AT IN CA. IN OCT.2019 FOR HARD TO START BUT NO PROBLEM WAS FOUND IBOUGHT IT ON MARCH 8 2020 IT RAN GREAT UNTIL THE FUEL PUMP WENT OUT ALONG WITH THE FUSE BOX THEY SAID THEY DONNOT HAVE ANOTHER ONE THAT I WOULD HAVE TO HAVE IT REBUILT A NEW FUEL PUMP IN
NHTSA ODI 11329977
Jun 19, 2020Electrical system
THE VEHICLE CONTINUALLY FAILS TO START WHEN KEY FOB IS INSERTED IN IGNITION AND TURNED. IT ALSO OFTEN FAILS TO ALLOW US TO TURN THE VEHICLE OFF OR REMOVE THE KEY. THIS HAPPENS YEAR ROUND AND AT VARIOUS LOCATIONS. WE HAVE YOUNG CHILDREN AND HAVE BEEN STRANDED IN LOCATIONS, UNABLE TO START OUR VEHICLE DUE TO THIS. THE VEHICLE IS STATIONARY WHEN THIS OCCURS, AND IT TYPICALLY OCCURS MORE FREQUENTLY AFTER BEING USED. FOR EXAMPLE, I WILL DRIVE TO THE STORE AND WHEN I COME BACK OUT, MY VEHICLE WILL BE ABLE TO START. *TR
NHTSA ODI 11329716
Jun 15, 2020Engine
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT AN ABNORMAL TICKING SOUND COULD BE HEARD COMING FROM THE ENGINE WHILE DRIVING AT VARIOUS SPEEDS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BE INSPECTED BY AN INDEPENDENT MECHANIC WHO LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
NHTSA ODI 11328865
Jun 11, 2020Electrical systemSpeed controlEngine
I WILL BE DRIVING THE VAN AND IT WILL RANDOMLY SHUT OFF IT ONLY DOSE IT AT LOW SPEEDS AT LIKE 20 -40 BUT I LOSE POWER STEERING EVERYTHING UNTIL I PUT IT IN NEUTRAL AND START IT AGAIN. *TR
NHTSA ODI 11328434
May 21, 2020Electrical system
THE VAN IS CUTTING OFF WHILE GOING DOWN THE ROAD, WE HAVE DETECTED THAT IT IS POSSIBLY THE KEY FOB. I CAN PLAY WITH THE FOB AND IT DOES KILL THE ENGINE. I UNDERSTAND THIS HAS BEEN A PROBLEM WITH OTHER CHRY., PRODUCTS, AND COULD BE THE SAME PROBLEM. *TR
NHTSA ODI 11325443
May 15, 2020Electrical systemElectronic Stability Control (esc)Engine
I HAVE AN ADDITIONAL COMPLAINT: 11286310. TRACTION CONTROL AND ABS SYSTEM DEACTIVATED WHILE DRIVING AROUND TOWN. ENGINE CUT OFF WHILE DRIVING, SPEEDOMETER DASH CLUSTER STOPS WORKING WHILE DRIVING, WITH CHILDREN IN VEHICLE (MINIVAN). U110A DTC. NETWORK, MFG, FUEL AND AIR METERING FAULT. DRIVING SAFETY ISSUE. *TR
NHTSA ODI 11324667