What 632 owners told NHTSA about the 2012 Chrysler Town And Country

2012 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD

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2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO REAR QUARTER VENT WINDOW SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE HAS BEEN WAITING FOR SEVEN MONTHS, FOR THE PARTS TO ARRIVE. RECALL # 14V234000. *JB

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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MY 2 YEAR OLD SON EXITED THE VAN ON THE PASSENGER SIDE, THROUGH POWER SLIDING DOOR. THE DOOR CLOSED ON HIS HAND AND DID NOT RETRACT AUTOMATICALLY. WE REACHED OUT TO CHRYSLER WHO SENT AN INSPECTOR. THE INSPECTOR TESTED THE DOOR WITH A FOLDED TERRY CLOTH. I PROVIDED HIM WITH A DOLL, WHICH HAS A HAND THE SAME SIZE AND SHAPE OF A CHILD'S. THE PASSENGER DOOR CLOSED COMPLETELY ON THE DOLL HAND. THE DRIVERS SIDE DOOR OPENED AUTOMATICALLY. SO THERE EXISTED A DIFFERENCE BETWEEN THE TWO DOORS. CHRYSLER STATED THEY BELIEVE THERE IS NOTHING WRONG WITH THE VAN. WE TOOK THE VAN TO THE DEALERSHIP, THEY ALSO STATED THE DOOR CLOSES NORMALLY. WE REACHED OUT TO THE LOCAL NEWS STATION WFTV WHO AGREED TO ASSIST BECAUSE THE PASSENGER SIDE DOOR STILL CLOSED ON THE DOLL HAND, WHILE THE DRIVER SIDE DOOR DID NOT. THE VAN WAS TAKEN TO ZEMBOWER'S AUTO CENTER WHERE IMMEDIATE TESTING REVEALED THE CAR NEEDED A NEW BATTERY. THE COMMENT WAS MADE, HOW IS CHRYSLER ABLE TO DIAGNOSE A POTENTIAL ELECTRICAL ISSUE WITHOUT FIRST CHECKING THE ELECTRICAL SYSTEM TO BE SURE ITS OPERATING NORMALLY. I TOOK THE VAN TO THE DEALERSHIP WHO THEN AGREED, THE VAN DOES NEED A NEW BATTERY. WE TOOK THE VAN BACK TO ZEMBOWERS FOR A BATTERY REPLACEMENT. UPON REPLACEMENT THE PASSENGER DOOR NOW SEEMS TO BE OPERATING NORMALLY. SO THE ISSUE STILL REMAINS, WHY IS IT THAT WHEN THE BATTERY IS IN NEED OF REPLACEMENT IN THE VAN, THAT THE PASSENGER POWER DOOR IS LESS SENSITIVE THAN THE DRIVERS SIDE, ALLOWING IT TO CLOSE ON HANDS OF CHILDREN? AND IT SHOULD BE NOTED THAT NO SERVICE ENGINE LIGHTS WERE ILLUMINATED, SO NO INDICATION WAS GIVEN AS TO THE VAN NEEDING A NEW BATTERY. SO, BASED ON THIS EXPERIENCE, ARE WE TO ASSUME THAT ANYTIME THE VAN BATTERY IS DEPLETED, EVEN BEFORE GIVING ANY INDICATION THROUGH THE SERVICE ENGINE LIGHTS, THAT THE PASSENGER SIDE POWER DOOR WILL BECOME INSENSITIVE? THIS ISSUE REMAINS UNRESOLVED. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH AS AN INTERIM REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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ARRIGO DEALERSHIP HAS FAILED TO CORRECT SAFETY RECALL FOR MORE THAN 6 MONTHS. (P25/NHTSA 14-234) THEY KEEP SAYING PART NEEDS TO BE ORDER. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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WE HAVE A 2012 TOWN AND COUNTRY JUST OVER 36000 MILES AND THE BLIND SPOT DETECTION SYSTEM IS FAILING. NOW WHEN I DRIVE THE CAR THE LIGHTS ON THE MIRRORS LIGHT UP ALL THE TIME AND THERE IS A BEEPING SOUND THAT WILL NOT QUIT. IT'S A DANGER AT NIGHT BECAUSE THE LIGHTS STAY ON OR BLINK ON AND OFF ALL THE TIME. THERE IS NOT A SEPARATE FUSE FOR THIS FEATURE SO YOU CAN'T PULL THE FUSE OR YOU WILL LOSE THINGS YOU NEED. *TR

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TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

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TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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I OWN A 2012 CHRYSLER TOWN AND COUNTRY. I RECEIVED A RECALL NOTICE FOR A SWITCH IN THE FRONT DOOR THAT MIGHT POSSIBLY BE FAULTY . AT THE TIME I BROUGHT MY VEHICLE IN FOR SERVICE AND THE DEALER SAID THE PARTS WEREN'T AVAILABLE AND UNPLUGGED THE SWITCH. I JUST RECEIVED ANOTHER RECALL NOTICE AND STILL NO PARTS ARE AVAILABLE AND I AM UNABLE TO USE A FEATURE WHICH IS VERY IMPORTANT TO ME AND I AM VERY DISAPPOINTED WITH CHRYSLER. *TR

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2012 CHRYSLER TOWN & COUNTRY. CONSUMER IS CONCERNED ABOUT THE SAFETY OF VEHICLE BECAUSE OF RECALL DUE TO DEFECTIVE AIRBAGS. *TA THE CONSUMER STATED A RECENT RECALL, RESULTED IN NO PARTS BEING AVAILABLE. *JB

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REAR QUARTER VENT WINDOW SWITCH MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE. RECALL P25/NHTSA 14V-234. MY SWITCH WAS DISCONNECTED IN JULY 2014 AND I HAVE REPEATEDLY CALLED BARRETT IN BERLIN,MD TO SEE IF PART HAS COME IN AND BEEN TOLD "NO". IT IS NOW FEBRUARY AND I FEEL THIS IS UNREASONABLE. ARE NEW CARS BEING DELIVERED WITH A CORRECTED PART FOR THIS PROBLEM? I USE THIS VEHICLE TO TRAVEL WITH A PET AND NEED THIS VENT WINDOW. *TR

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WHILE DRIVING, CAR SHUTS OFF, HAS HAPPENED 4 TIMES WHILE DRIVING. HAD IT DIAGNOSED AND WAS TOLD IT WAS A FAULTY CAM/CRANKSHAFT SENSORS. *JS

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TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE INITIAL RECALL NOTICE IN MAY OF 2015 BUT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT A FOLLOW UP NOTICE WAS RECEIVED IN DECEMBER OF 2015 BUT THE PART CONTINUED TO BE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

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TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE INTIAL RECALL WAS RECEIVED IN MAY OF 2014 WHEN PART WERE NOT AVAILABLE AND RECEIVED ANOTHER NOTICE IN DECEMBER OF 2014 BUT THE PART CONTINUED TO BE UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. AS AN INTERIM REPAIR, THE DEALER DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/06/15*LJ

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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MY GAS GAUGE INDICATED I HAD MORE THAN 1/4 TANK FULL. INSTEAD, IT WAS EMPTY, AND I RAN OUT OF GAS IN THE MIDDLE OF THE FREEWAY, IN THE MIDDLE OF DETROIT'S WORST SNOW STORM IN 40 YEARS, WITH A TODDLER IN THE BACK SEAT. I SUBSEQUENTLY FILLED MY CAR AFTER WAITING IN FREEZING COLD UNTIL AN OFFICER PULLED OVER AND HELPED ME, AND MY GAS GAUGE WENT TO COMPLETELY EMPTY EVEN THOUGH I THEN FILLED MY TANK. IT STAYED AT EMPTY FOR A DAY UNTIL SUDDENLY MOVING TO 3/4 FULL, AND HASN'T BUDGED SINCE. I HAVE NO IDEA NOW HOW MUCH GAS MY TANK ACTUALLY HAS. DESPITE THE SNOW STORM ON SUNDAY WHEN THE INCIDENT OCCURRED, THE TEMPS WERE NOT ANYTHING EXTRAORDINARILY COLD FOR A MIDWEST WINTER, AND REGARDLESS OF TEMP, THE GAS GAUGE SHOULD ALWAYS WORK. HAD I NOT HAD MY CELL PHONE, OR HAD I BEEN IN A MORE REMOTE AREA, OR HAD IT BEEN DARK AT NIGHT AND I WAS IN A DANGEROUS AREA, THE TODDLER AND I COULD HAVE BEEN IN REAL PHYSICAL DANGER. THE POTENTIAL DISASTER THAT COULD HAVE ENSUED MAKES ME SHUDDER. THIS IS ENTIRELY UNACCEPTABLE. PLEASE LOOK INTO THIS FOR OTHER TOWN AND COUNTRY MINIVANS. *TR

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HORN WILL NO LONGER HONK,WILL WORK USING PANIC ON KEY.WENT TO DEALER 2013-14 THEY SAID NEED NEW AIR BAG ASSIST IS DEFECTIVE. COST 1000+ I DECLINED. I NOW HAVE NO HORN TO HONK UNLESS I PUSH PANIC ANY SUGGESTION? *TR

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