What 632 owners told NHTSA about the 2012 Chrysler Town And Country

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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BLIND SPOT MONITORING STAYS ON CONSTANTLY AND CHIMING CONSTANTLY. UNABLE TO TURN OFF AND ARE VERY DISTRACTING TO DRIVER. COSTLY REPAIR TO TURN OFF AND/OR REPAIR (>$2,000 TO REPAIR). *TR

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TL*THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

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I WAS FIRST MADE AWARE OF THE RECALL ON THE REAR QUARTER VENT WINDOW SWITCH, 14V-234000, IN LATE FALL OF 2014. BUT CHRYSLER MADE IT CLEAR IMMEDIATELY THAT THEY DID NOT HAVE THE PARTS AVAILABLE TO MAKE THE REPAIR. THEN AT THE BEGINNING OF THE YEAR I RECEIVED ANOTHER LETTER MAKING IT SEEM AS IF THE PART IS NOW AVAILABLE AND I CAN GET THIS SAFETY ISSUE RESOLVED. WELL, I HAVE CALLED MY DEALERSHIP (ADAMSON MOTORS IN ROCHESTER, MN) TWICE WITH NO LUCK. THE FIRST TIME THEY SAID THE PART WAS STILL ON BACK ORDER. THE SECOND TIME THEY SAID PARTS ARE TRICKLING IN AND THEY WILL TAKE MY INFORMATION AND PUT MY NAME ON A PART WHEN THEY GET ONE IN FOR ME. THAT WAS OVER A WEEK AGO, STILL WAITING. I KNOW SOMEONE ELSE WITH THE SAME VEHICLE THAT WENT TO THE SAME DEALERSHIP THE WEEK PRIOR TO WHEN I CALLED THE SECOND TIME (IN BETWEEN MY PHONE CALLS)AND GOT THE SAME RECALL PART REPLACED. WHY ARE SOME PEOPLE BEING TREATED DIFFERENTLY? WHAT GIVES? *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MAILOUT 04/14/15*LJ

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BLIND SPOT MONITORING SYSTEM ILLUMINATES CONSTANTLY. SYSTEM HAS FAILED AND CAN NOT DETECT VEHICLES IN THE BLIND SPOT. UNABLE TO TURN OFF SYSTEM UNLESS PAYING FOR COSTLY REPAIR. LIGHTS AND CHIMES ARE DISTRACTING TO THE DRIVER AND COULD RESULT IN UNNECESSARY AVOIDANCE MANEUVERS. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AND ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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I FIRST BROUGHT MY T&C INTO THE DEALER IMMEDIATELY FOLLOWING THE NOTICE TO GET THE WORK DONE IN FARMINGTON, MI. UPON ARRIVAL THEY HAD NO PARTS AND ESSENTIALLY, SO THEY DISCONNECTED THE WINDOWS AND I HAVE NOT HEARD A PEEP SINCE. I CALLED IN JULY TO GET THE WORK DONE -- NO PARTS FROM CHRYSLER AT DEALER. I MOVED TO CA AND STOPPED AT DEALER TO GET WARRANTY WORK ON ENGINE IN DALY CITY AND ASKED THEM TO COMPLETE THE WORK. THEY SAID THAT THEY HAVE NOT RECEIVED PARTS YET. THIS HAS BEEN ONGOING FOR ALMOST A YEAR NOW AND IS COMPLETELY UNACCEPTABLE. I WOULD LIKE SOME RECOURSE. *TR

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEALER. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 5/12/14*CN UPDATED 03/17/15*JB

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/13/15*CN UPDATED 10/8/2015*JS

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V023400 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DISCONNECTED THE SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/3/15*CN UPDATED 6/17/2015 *JS

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/04/15*LJ THE CONSUMER STATED THE RECALL WAS COMPLETED ON 1/15/15 . UPDATED 06/15/2015 *JS

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JUST RECEIVED (1-2015) MY SECOND NOTICE FOR REAR QUARTER VENT WINDOW SWITCH RECALL. AS I DID WHEN THE FIRST NOTICED ARRIVED (7-2014) I CALLED MY LOCAL DEALER AND NO PARTS ARE AVAILABLE AND THEY DO NOT HAVE A DATE WHEN THE PARTS WILL BE AVAILABLE. FROM WHAT I SEE ON THE RECALL THIS ISSUE COULD CAUSE A FIRE WHICH IS PROBABLY NOT GOOD AS THE VAN IS PARKED IN OUR GARAGE WHEN HOME. PARKING OUTSIDE IS NOT VERY CONVENIENT OR LOGICAL AS WE ARE SEEING TEMPS FALLING INTO THE SINGLE DIGITS AGAIN AND MORE SNOW ON THE WAY. DON'T KNOW WHERE ELSE TO TURN FOR HELP WITH THIS ISSUE. I AM SURE I AM NOT THE ONLY OWNER WONDERING WHAT IS GOING ON WITH THIS ISSUE. ANY HELP WOULD BE APPRECIATED. *TR

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NHTSA CAMPAIGN NUMBER: 14V234000 I HAVE TAKEN MY VEHICLE TO THE CHRYSLER DEALER TWICE TO ADDRESS THIS SAFETY RECALL OVER THE PAST 6 MONTHS. BOTH TIMES, I AM TOLD THERE ARE NOT ENOUGH PARTS TO EXECUTE THE REPAIR AND WE ARE ON A WAITING LIST. I DO NOT FEEL CHRYSLER IS MEETING THEIR RESPONSIBILITIES AND FAILING TO PRODUCE SUFFICIENT PARTS TO REPAIR THE DEFECT IN A REASONABLE AMOUNT OF TIME. *TR

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CHRYSLER ISSUED RECALL # P25/NHTSA 14V-234 IN MAY OF 2014 AND TO DATE HAS NO RESOLUTION, OR ANTICIPATED DATE, OF HAVING REPAIR PARTS TO REPLACE THE FAULTY SWITCHES. WHILE THE SWITCH HAS BEEN DISCONNECTED, I SHOULD NOT HAVE TO WAIT OVER NINE MONTHS FOR A SIMPLE REPLACEMENT SWITCH TO ALLOW ME TO CONTINUE TO USE THE FEATURE OF THE VEHICLE FOR WHICH I PURCHASED. IF THEY WILL NOT STAND BY THEIR PRODUCTS THEN I WILL NEVER BUY THEIR PRODUCTS AGAIN. *TR

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TL* THE CONTACT OWN A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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