What 632 owners told NHTSA about the 2012 Chrysler Town And Country

THIS CAR IS NEED CAMSHAFTS, GASKETS AND VALVE ARMS IN BOTH SIDE PLUS MORE THE CAR ONLY HAS 64,000 I PUT ONLY 18,000 IN 2 YEARS KEEP THE CAR UP TO DATE WITH OIL CHANGE BEEN COMPLAINING SINCE DAY ONE THAT SOMETHING IS WRONG WITH THE CAR HAD A DIAGNOSTIC BY ONE CHRYSLER DEALER PAID BY THE PRIVATE DEALER I BOUGHT THE CAR FROM AND CUT NOT FIND ANYTHING WRONG WITH IT AFTER A YEAR OF IT THE CAR NEED CAMSHAFTS, VALVE ARMS IN BOTH SIDES AND GASKETS FOR A COST OF 1,100. ONE OF THE PARTS WAS UNDER GUARANTEE BY CHRYSLER LIKE THE LEFT SIDE BUT NOT THE RIGHT SIDE.

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2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO BLIND SPOT SENSORS SYSTEM CAUSES A CONSTANT SOUND AND LIGHTS FLASHING INSIDE VEHICLE. CONSUMER SEEKS FINANCIAL ASSISTANCE WITH ELECTRICAL COMPONENT REPLACEMENT REPAIRS. *SMD THE CONSUMER WOULD LIKE TO BE PROVIDED NEW SENSORS OR COMPLETELY REPAIRING THE VEHICLE. *JS

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VEHICLE WOULD QUIT WHEN DRIVING. THIS WAS A RECALL ON THE 2008-2010 VANS, BUT IS NOW HAPPENING ON LATER MODELS WITH THE SAME IGNITION SYSTEM & FOBIK STYLE KEYS.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

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THE VEHICLE I HAVE SHUTS DOWN WHILE I AM DRIVING. THE CHRYSLER DEALERSHIP HAS TRIED TO FIX THE PROBLEM BUT HAS NOT BEEN ABLE TO FIX IT. 1. THE FOLLOWING ACTIONS WERE PERFORMED BY THE MECHANIC SOFTWARE UPDATE ENGINE CONTROL UNIT ON 26 JANUARY 2017 BUT THIS DID NOT FIX IT THE PROBLEM AND KEPT SHUTTING WHILE DRIVING. 66.60 EUROS. 2. MECHANIC TEST DROVE VEHICLE AND SINCE THE PROBLEM DID NOT OCCUR ASKED US TO BRING THE VEHICLE BACK IN A WEEK. PROBLEM NOT FIX. 3. ON 16 MARCH 2017 THE VEHICLE WAS TAKEN BACK TO CHRYSLER DEALERSHIP. READ ERROR MEMORY, ERROR CODE; KW-NW SENSOR FAULTY. FUSES, CONNECTORS, CONTROL UNIT VERIFIED EVAP SYSTEM CHECKS WIRING VERIFIED VTT TEST PERFORMED. CRANKSHAFT SENSOR, CAMSHAFT SENSOR, SEALANT SUCTION BRIDGE THICKENING, MOTORS OI 5W 30 REPLACED. THIS DID NOT FIX THE PROBLEM. 305,23 EUROS SPENT. 4. SPARK PLUGS REPLACED ON 7 APRIL 2017 BUT THIS DID NOT FIX THE PROBLEM. 192,74 EUROS SPENT. THEN I LEFT MY VEHICLE FOR 11 DAYS IN THE CHRYSLER DEALERSHIP FROM 18 APRIL TO 28 APRIL. ENGINE PRESSURE CHECK CAMSHAFTS AND CRANKSHAFT SENSOR AND REPROGRAMMED VEHICLE. ALSO, THEY TOLD ME THAT THEY TOOK APART THE EVC AND WELDED A CABLE. 85 EUROS SPENT. THE FOLLOWING DAY THE CAR SHUT OFF WHILE DRIVING AGAIN. I HAD ASKED THE DEALERSHIP WHAT I NEEDED TO DO IF THE VEHICLE SHUT OFF AGAIN. THEY TOLD ME TO SELL THE CAR OR JUNK IT. I ASKED HOW I CAN SELL A DEFECTIVE VEHICLE THAT'S 5 YEARS OLD? THEY TOLD ME TO CONTACT CHRYSLER CUSTOMER CARE. I AM AWAITING ANSWER FROM CHRYSLER CUSTOMER CARE. REFERENCE NUMBER 35128943. I HAVE ALMOST HAD ACCIDENTS BECAUSE OF THIS AND INFORM CHRYSLER THIS. SHOULD I BE SEEKING LEGAL ACTION AGAINST CHRYSLER? SHOULD CHRYSLER BUY MY VEHICLE BACK? WHAT ARE MY OPTIONS? I AM CURRENTLY LIVING IN GERMANY BUT PURCHASE THE VEHICLE IN THE USA.

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TOTAL INTEGRATED POWER MODULE FUEL PUMP RELAY FAILED CAUSING THE FUEL PUMP TO RUN AFTER THE VEHICLE HAD BEEN TURNED OFF.

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THE SIDE WARNING SYSTEM (IN MIRRORS) STOPPED WORKING AT ABOUT 41000 MILES. THIS HAS MANY COMPLAINTS AND IS COMMON AT THAT MILEAGE RANGE. THEY CHARGE ABOUT 1500 - 2000 FOR EACH SIDE TO FIX THIS. AT 3 TO 4 THOUSAND DOLLARS I NO LONGER HAVE THIS SAFETY SYSTEM ON MY VAN - I CAN NOT AFFORD TO FIX IT.

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BATTERY LIGHT CAME ON, DASH LIGHTS FLASHING, WINDOWS NOT WORKING. THEN EVERYTHING WORKING. ALTERNATOR TESTED AT 14.7 VOLTS OUT OF 15. CRANKING AMPS ON BATTERY DOWN BUT TESTED GOOD. REPLACED BATTERY. SAME ISSUES. HAS NOT STALLED BUT RPM'S DIP. LOSS OF SOME POWER WHEN TRAVELLING UP HILL. NOT SURE WHAT TO DO NEXT.

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THE BLIND SPOT SYSTEM WARNING LIGHT REMAINS ON AND CONSTANTLY DINGS. THIS IS A SAFETY ISSUE BECAUSE THE VEHICLE HAS POOR VISIBILITY AND THIS SYSTEM IS NECESSARY TO HELP PREVENT ACCIDENTS. THE CONSTANT DINGING IS A DISTRACTION TO THE DRIVER. MANY OTHER OWNERS HAVE COMPLAINED OF THIS PROBLEM AND THE DEALER ADMITTED THAT THEY SEE OTHER VEHICLES WITH THE PROBLEM. THIS TYPE OF VEHICLE IS OFTEN DRIVEN BY MOMS WITH CHILDREN. NOT BEING ABLE TO DETERMINE IF THERE IS ANOTHER VEHICLE IN THE DRIVER'S BLIND SPOT MAY CAUSE SERIOUS ACCIDENTS. THE DEALER REPORTED THAT BOTH THE MODULE AND CONNECTOR HAVE FAILED DUE TO CORROSION. THE REPAIR BILL WAS REPORTED AS $1638.00. THIS PROBLEM IS WIDESPREAD. WHEN CONTACTING CHRYSLER CUSTOMER SERVICE, WAS TOLD THAT THE WARRANTY HAD EXPIRED AND THAT THEY REPAIR WOULD NOT BE COVERED UNDER ANY OTHER CUSTOMER LOYALTY PLAN. I REQUESTED THAT THE REPRESENTATIVE REVIEW MY COMPLAINT WITH THE SUPERVISOR OR MANAGER AND SHE REFUSED TO TAKE MY PROBLEM FURTHER UP IN THE ORGANIZATION. SHE TOLD ME I SHOULD HAVE PURCHASED THE EXTENDED WARRANTY. ELECTRICAL PARTS SHOULD BE DESIGNED SO THAT THEY ARE NOT AFFECTED BY CORROSION. CHRYSLER SHOULD BE REQUIRED TO FIX THE PROBLEM AND ENSURE THAT THE DESIGN IS CHANGED TO PREVENT CORROSION IN THE FUTURE. HEADLAMPS, FOR EXAMPLE, ARE SUBJECTED TO WEATHER AND MOISTURE AND ARE DESIGNED TO OPERATE FOR THE LIFE OF THE VEHICLE. THIS SYSTEM SHOULD HAVE HAD THE SAME DESIGN REQUIREMENTS TO GUARD AGAINST THE AFFECTS OF CORROSION. CHRYSLER SHOULD STAND BEHIND THEIR DESIGNS AND MAKE THE NECESSARY DESIGN CHANGES AND NOT EXPECT THEIR CUSTOMERS TO FOOT A $1600.00 REPAIR BILL.

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WHEN DRIVING THE VEHICLE THIS MORNING AT APPROXIMATELY 7 A.M. PERIOD ON MAJOR ROAD IN LAKE ORION MICHIGAN WHEN DRIVING IN APPROXIMATELY 40 MILES PER HOUR. THE CAR SHUT DOWN, TURNED OFF. STEERING WHEEL LOCKED UP. WHILE DAUGHTER WAS IN THE CAR ALSO. HAD TO PULL OFF IN THE MIDDLE OF THE MAJOR ROAD. NO CODES APPEARED ON THE DASH. FULL TANK OF GAS. JUST HAD THE OIL CHANGED THE DAY BEFORE. AT FRIENDLY CHEVROLET IN LAPEER MICHIGAN. ALREADY NOTIFIED THE DEALERSHIP. THEY ADVISED WITH NO CODES NOT SURE IF THEY CAN HELP OUT AT ALL. THEY WERE VERY HELPFUL THOUGH. AND COURTEOUS.

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MY VAN ABOUT 2 WEEKS AGO MY TRACKING NUMBERS ARE 10967987 AND 10960136 HOW CAN I FIND OUT IF THERE ARE ANY RESULTS OF MY CLAIM. THANK YOU MY E MAIL IS KARL12346@NETZERO.NET.

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WHILE DRIVING THE VEHICLE, THE CAR POWER TURNS OFF WHEN HITTING BUMPS IN THE ROAD. THIS OCCURRED OVER A DOZEN TIMES ON A TRIP FROM CHICAGO TO FLORIDA. THIS OCCURRED ON THE HIGHWAY BUT NOT LIMITED TO CITY DRIVING ONCE ARRIVING IN FLORIDA AND DRIVING ON CITY STREETS. ADDITIONALLY, THERE ARE TIMES WHEN THE VEHICLE TAKES MULTIPLE TIMES TO TRY AND START. THIS OCCURRED EVEN AFTER READING OTHER CHRYSLER VEHICLES HAVE THE SAME PROBLEMS AND CHRYSLER RECOMMENDS TAKING THE KEY FOB OFF OF THE KEY CHAIN AND USING ALONE

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THIS IS AN ADDED CLAIM THEY ALSO FOUND BUS VOLTAGE LOW WIRES HAVE 00KHMS RESISTANE ADD THIS TO MY ORIGINAL CLAIM ON BLIND SPOT MIRRORS.THANK YOU

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WHILE DRIVING AT VARIOUS SPEEDS THE VAN WILL SHUT OFF WE WILL LOSE POWER STEERING AND BRAKES YOU LOSE ALL POWER AS IF THE KEY IS OFF,I WILL JIGGLE THE KEY AND IT WILL START BACK UP OR IT WILL POWER UP, YOU SHIFT INTO NUETRAL AND TURN THE KEY AND START BACK UP IT IS INTERMITTENT AND IT COULD HAPPEN WHILE DRIVING SLOW OR DRIVING 70MPH DOWN THE HIGHWAY.

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MY CAR HAS SHUT OFF 4 TIMES WHILE DRIVING IN 4 SEPARATE DATES RANDOMLY. I HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES. THE TIMES THE CAR HAS SHUT OFF HAS BEEN WHILE DRIVING AT SPEEDS ABOUT 20KM PER HOUR. LUCKILY THERE WAS NO TRAFFIC DURING THESE 4 EVENTS. THE FIRST TWO TIMES THE DEALERSHIP DID NOT KNOW WHAT IT WAS SO THEY SENT US HOME. THE 3RD TIME WE WENT THEY REPLACED THE CRANKSHAFT SENSORS BUT AS WE HAVE BEEN DRIVING IT SEEMS LIKE THE PROBLEM MAY COME BACK AGAIN. TIME WILL TELL IF IT GOT FIXED OR NOT. HOPEFULLY WE ARE NOT INVOLVED IN A TRAFFIC ACCIDENT BY THEN BECAUSE OF THIS ISSUE. THIS ISSUE BEGAN IN JANUARY OF THIS 2017.

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TAKATA RECALL- WHILE DRIVING THIS AFTERNOON MY CHILDREN CALLED, FROM THE SECOND AND THIRD ROW SEATS, THAT THE SEAT BELTS HAD RIPPED. UPON STOPPING I WENT TO INSPECT THE SEAT BELTS AND SAW THAT TWO OF THE SEAT BELTS HAD TEARS AND ONE WAS COMPLETELY SEVERED.

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MY BLIND SPOT MIRROR INDICATES THAT IT NEEDS TO BE SERVICED. I TOOK IT TO A DEALE RAND THEY REPLACED THE ONE MONITOR. ANOTHER INDICATION CAME UP,WHICH THEY SAID IT WAS BECAUSE OF CORROSION.THE RIGHT REAR INDICATOR NEEDED TO BE REPLACED.I HAVE AN EXTENDED WARRANTY THEY REFUSED TO EXCEPT RESPONSIBILITY AND WOULD NOT PAY FOR THE REPAIRS BECAUSE OF THE CORROSION.THE CAST WOULD BE AROUND $11,000 DOLLARS I BELIEVE THAT IT IS CHRYSLER PROBLEM BECAUSE OF THE LOCATION THANK YOU WHAT ELSE CAN I DO. PS I AM A 81 YEAR OLD MAN AND THIS IS A SAFETY PROBLEM FOR ME.

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TOOK CAR BACK TO DEALER AND WAS TOLD THE TIPM WAS MALFUNCTIONING AND WASN'T COVERED UNDER WARRANTY. CAR IS HARD TO START AND SOMETIMES SHUTS OFF WHILE DRIVING.

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THE TIPM WAS REPLACED BY THE DEALER AFTER THE ENGINE STALLED (WHILE STATIONARY) AND/OR WOULD NOT SHUT OFF. OTHER ELECTRICAL PROBLEMS OCCURRED WHEN BOTH SLIDING SIDE DOORS WOULD NOT OPEN OR CLOSE FOR A WEEK AND THEN THEY WOULD WORK PERFECTLY, THEN NOT WORK.

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I HAD A 2005 TOWN AND COUNTRY BUT HAD TO PURCHASE ANOTHER CAR BECAUSE SOMEONE HIT MY CAR AND TOTALED IT. I PURCHASED THE SUBJECT VEHICLE IN LATE 2012. I HAD TO REPLACE THE TRANSMISSION IN 2015 AND NOT QUITE 2 YEARS LATER, THE NEW REBUILT TRANSMISSION IS SLIPPING. THE TRANSMISSION WAS REPLACED BY A CHRYSLER DEALERSHIP. I WAS ON MY WAY TO PICK UP MY SON. AS I INCREASED SPEED THE ENGINE STARTED MAKING A LOUD WHISTLING NOISE (KIND OF). THE RPM INDICATOR WAS GOING BACK AND FORTH. GOING 25 MPH IT WAS ALMOST AT THREE. IT TOOK A VERY HARD EFFORT TO GET THE CAR TO GO 40 MPH.

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THE BLIND SPOT DETECTION SYSTEM HAS FAILED. SENSORS IN THE REAR BUMPER HAVE FAILED CAUSING THE SYSTEM TO BE INOPERABLE. I HAVE SEEN SEVERAL SIMILAR COMPLAINTS WITH THE NHTSA FOR THIS VEHICLE FILED UNDER ELECTRICAL, UNKNOWN AND OTHER. THIS SAFETY FEATURE FAILED AT JUST OVER 50K MILES ON THIS VEHICLE. THIS FAILURE OCCURRED WHILE THE VEHICLE WAS IN OPERATION IN LIGHT TRAFFIC ON A CITY STREET. THE SERVICE BLIND SPOT SYSTEM MESSAGE DISPLAYED ON THE DASH WHERE THE SPEED OF THE VEHICLE IS NORMALLY DISPLAYED AND YELLOW WARNING LIGHTS APPEARED IN EACH REAR VIEW MIRROR. PRICED THE PARTS AT APPROX. $900.00 PER SENSOR UNINSTALLED. THE SYSTEM HAS BEEN SHUT OFF AT THIS TIME. THIS IS A NECESSARY SAFETY FEATURE FOR THIS LARGE FAMILY VEHICLE WITH NUMEROUS BLIND SPOTS. NUMEROUS COMPLAINTS RELATED TO THESE FAILING SENSORS (WITH THE NHTSA AND OTHER CONSUMER SITES) INDICATE THE PART IS INFERIOR AND/OR HAS BEEN INSTALLED BY THE MANUFACTURER IN AN AREA (EXPOSED UNDERSIDE OF REAR BUMPER FASCIA) WHERE IT IS MOST SUSCEPTIBLE TO WATER AND OTHER CORROSIVE ELEMENTS.

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ALTERNATOR BURNED OUT AT 60,850 MILES SITTING IN PARKING LOT.

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THERMOSTAT WENT BAD AT 61,500 MILES.

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WE RECENTLY PURCHASED OUR SECOND TOWN AND COUNTRY AFTER HAVING REALLY LIKING OUR FIRST VAN. WE REALLY LIKED THE IDEA OF HAVING THE BLIND SPOT DETECTION SYSTEM. A YEAR OR SO INTO OWNING THE VAN WE STARTED GETTING A WARNING ABOUT THE BLIND SPOT SYSTEM NOT BEING AVAILABLE AND SAID THAT IT NEEDED SERVICE. IT STARTED HAPPENING WHEN THE SNOW STARTED FLYING HERE IN MICHIGAN. NOW AS SOON AS YOU START THE VEHICLE IT STATES IT IS NOT AVAILABLE AND LEAVES THE TRIANGLES LIT IN THE MIRRORS WITH AN OCCASIONAL BEEPING SOUND. FROM OTHER POSTS AND RESEARCH I HAVE READ THIS SEEMS TO BE A COMMON ISSUE WITH WATER GETTING INTO THESE SENSORS AND SHORTING THEM OUT. WHY THESE SENSORS WEREN'T MADE MORE WEATHER PROOF IS BEYOND ME. SINCE THIS IS AN ADD ON TO MAKE DRIVING SAFER I THINK CHRYSLER SHOULD STEP UP, BE HELD ACCOUNTABLE AND RECALL THESE VERY EXPENSIVE SAFETY MODULES. TO HAVE JUST ONE OF THE TWO SENSORS REPLACED BY A DEALER IS $1200. *TR

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THE AIR BAG LIGHT STAYS ON ALL THE TIME WHEN BEING DRIVEN. THE CHRYSLER PARTS PERSON SAYS THE PROBLEM IS A DEFECTIVE CLOCK-SPRING WHICH RENDERS THE AIR BAG INOPERABLE. WITH A FORMER TOWN & COUNTRY I OWNED THEY REPLACED THE CLOCK-SPRING AS A SAFETY RECALL EVEN AFTER 80K MI. NOW THOUGH THEY TELL ME THE DEFECTIVE CLOCK- SPRING IS NOT THEIR PROBLEM BUT MINE EVEN THOUGH THE AIR BAG WILL NOT FUNCTION BECAUSE OF IT. THE CAR CURRENTLY HAS 60K MI. ON IT BUT THE PROBLEM BEGAN WAY BEFORE THIS.

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