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What 632 owners told NHTSA about the 2012 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (632)Crash / fire / injury (35)Electrical system (393)Engine (100)Fuel system (58)Transmission & drivetrain (35)Body & structure (33)Visibility & wipers (25)Brakes (22)Airbags (18)Lights (17)Steering (16)

Newest first · 632 complaints · page 11 of 26

Jan 23, 2018Engine

VEHICLE HAS A ROUGH IDLE AT COMPLETE STOPS IN THE CITY AND ALSO WHILE DRIVING AT SLOW SPEEDS. ENGINE PRODUCED A MISFIRE AT #6 CYLINDER. PROBLEM CONTINUED AFTER REPAIR. ALL SPARK PLUGS REPLACED TO NO EFFECT. ENGINE PRODUCED A #2 CYLINDER MISFIRE. CODE CLEARED ITSELF. ENGINE STILL IDLES POORLY/ROUGH AT STOPS. I BELIEVE THE PROBLEM TO HAS BEEN DETERMINED TO BE THE LEFT CYLINDER HEAD.

NHTSA ODI 11064422

Jan 5, 2018

VEHICLE GOES TOTALLY DEAD WHILE DRIVING. ENGINE DIES AND ALL ELECTRICAL SYSTEMS FAIL. SPEEDS DO NOT MATTER. INTERMITTENT PROBLEM. DIAGNOSTIC TEST REVEALED NOTHING. SUSPECT EGR VALVE PROBLEM AS ISSUE AFTER REVIEWS OF SIMILAR PROBLEMS DISCUSSED ON FORUMS ON-LINE.

NHTSA ODI 11060708

Dec 22, 2017Engine

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THE NOISE GREW PROGRESSIVELY WORST OVER A SEVEN-DAY PERIOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE NOISE WAS ATTRIBUTABLE TO CONNECTING ROD BEARING FAILURE. THE VEHICLE WAS NOT REPAIRED. GLENDALE CHRYSLER JEEP DODGE RAM LOCATED AT: 10070 MANCHESTER RD, ST. LOUIS, MO 63122, (314) 965-5100, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 11V487000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

NHTSA ODI 11056051

Dec 11, 2017Electrical systemFuel system

DEALER IDENTIFIED AS FAILED FUEL PUMP RELAY INTEGRATED IN TOTAL INTEGRATED POWER MODULE (TIPM) WHICH IS THE PROBLEM RECALLED IN R09/NHTSA 15V-115 THE 2012/2013 DURANGO AND GRAND CHEROKEE SERIES AND MADE BY SAME MANUFACTURER. THIS CAN CAUSE VEHICLE TO STALL WHILE DRIVING OR HAVE A NON START SITUATION AS POWER IS NOT PROPERLY DELIVERED TO THE FUEL PUMP DUE TO RELAY FAILURE. THIS FAILURE OCCURRED IN THE 2012 TOWN & COUNTRY MODEL WHICH IS NOT COVERED UNDER THE RECALL FOR THE SAME YEAR.

NHTSA ODI 11053937

Dec 8, 2017Electrical system

THE ENGINE HAS RANDOMLY SHUT-DOWN WHILE IN-OPERATION. ELECTRICAL COMPONENTS BLACK-OUT FOR A MOMENT WITHOUT SIGNIFICANT EVENT, THEN POWERS BACK ON. CONCERNS FOR SAFETY WHILE OPERATING THE VEHICLE AND ITS ABILITY TO BE CONTROLLED WHILE IN-MOTION.

NHTSA ODI 11053429

Dec 1, 2017Fuel system

MY CAR SHUTS OFF WHILE IN MOTION.

NHTSA ODI 11051656

Nov 28, 2017

2012 TOWN AND COUNTRY VAN, MESSAGE CENTER DISPLAYED TO SERVICE BLIND SPOT SYSTEM. SYSTEM BEEPS AND LIGHTS STAY LIT ON MIRRORS. WENT TO DEALER AND WAS SCANNED TO FIND OUT THE PER THE TECH, "MODULE/SENSOR IS BAD NEAR THE BUMPER. IT WAS PRICED OUT AT 1195.00 FOR JUST THE PART. I REALLY NEED THIS SYSTEM TO WORK AS THERE ARE BLIND SPOTS AND NO WAY CAN I AFFORD THESE PARTS. THIS IS A 2012 AND THERE ARE 47,932 MILES ON IT. IS THERE ANY WAY I CAN GET SOME ASSISTANCE REPAIRING/REPLACING THESE PARTS SO IT WILL WORK. DOING SOME RESEARCH I SEE THERE HAVE BEEN SEVERAL PROBLEMS OF THIS NATURE INVOLVING CHRYSLERS. THIS MESSAGE IS DISPLAYED ALL THE TIME THE VEHICLE IS IN MOTION THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11050973

Nov 19, 2017

THE VEHICLE, FROM THE TIME I BOUGHT IT, HAS STALLED WHILE DRIVING IT FOR NO REASON. IT HAS 68K MILES ON IT AND IT'S HAPPENED 7 TIMES. THE DEALERSHIP CAN NOT DUPLICATE THIS PROBLEM BUT AT THIS POINT, IT'S VERY UNSAFE. THE LAST TIME IT OCCURRED I WAS GETTING INTO THE LEFT LANE TO MAKE A LEFT ON A VERY BUSY ROAD AND THE CAR JUST STOPPED. NO POWER STEERING, NOTHING. STALLED. IMAGINE I WAS IN THE MIDDLE OF THIS ROAD WITH NO STEERING AND NO GAS? EXTREMELY UNSAFE. THIS CAR IS A LEMON. DODGE NEEDS TO TAKE THIS CAR OFF THE ROAD. A FAMILY IS GOING TO BE KILLED IN IT. SO UNSAFE!!!! EACH TIME IT'S HAPPENED I'VE BEEN SO LUCKY TO BE ON A SIDE ROAD OR SLOWING DOWN TO STOP OR TURN. THANK GOD IV NOT BEEN ON THE EXPRESSWAY WHILE IT HAPPENED.

NHTSA ODI 11047321

Nov 12, 2017Electrical systemFuel system

TIPM FUEL PUMP RELAY CAUSED MOTOR STALL IN FRONT OF KINDERGARDEN. LUCKILY AT VERY LOW SPEED AND MY WIFE WAS ABLE TO STOP. THE FUEL PUMP RELAY AS PART OF THE TIPM IS CAUSING STARTING PROBLEMS AND COMPLETELY DRAINED BATTERY (FUEL PUMP SOMETIMES DOES NOT TURN OFF AT NIGHTS) AS WELL.

NHTSA ODI 11045413

Oct 12, 2017Engine

ENGINE WAS RUNNING ROUGH WITH ENGINE LIGHT ON. TOOK TO AUTOZONE TO SEE WHAT WAS THE CODE TO PROBLEM. THEY SAID CYLINDER #2 MISFIRE. TOOK VAN TO GET SERVICED. THEY REPLACED ALL SPARK PLUGS AND CYLINDER # 2 COIL PACK. ALL WORK DONE IN MARCH 2017. TOOK TRIP TO CENTRAL CALIFORNIA AND IN ARIZONA ENGINE LIGHT COMES ON. UPON ARRIVING AT MY DESTINATION, I TOOK VAN TO AUTOZONE TO CHECK CODE. CYLINDER #2 MISFIRE. COME BACK TO SAN ANTONIO AND TAKE TO SHOP TO GET REPAIRED. LIGHT IS OFF AND VAN RUNS GREAT. 2 DAYS LATER ENGINE LIGHT ON! AUTOZONE, CYLINDER #2 MISFIRE. TOOK TO SHOP AND MECHANIC SAID THAT WE WILL HAVE TO DO THIS ALL THE TIME. HE HAS BEEN WORKING ON 3 OTHER TOWN & COUNTRY'S WITH THE SAME PROBLEM BUT THEY HAVE MISFIRES IN CYLINDERS #6, CYL. # 4 OR CYL. #2. WHAT CAN BE DONE????

NHTSA ODI 11033009

Oct 10, 2017Seat belts

2012 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO FRAYING PASSENGER SEAT BELT . *LD THE CONSUMER STATED THE SEAT BELT WAS BARELY USED. THE FAILURE WAS REPAIRED. THE CONSUMER REQUESTED TO BE REIMBURSED. UPDATED 10/10/2017*JS

NHTSA ODI 10984073

Oct 9, 2017Visibility & wipers

THE OBJECT SENSOR MODULES ARE LOCATED IN A "WET ZONE" YET THE PART IS NOT WATER PROOF. THE MOISTURE BLEW OUT THE CIRCUIT BOARD OF THE MODULE AND ACTUALLY DEFORMED THE HOUSING. WHEN I REMOVED THE PASSENGER SIDE SENSOR I FOUND IT WAS PACKED WITH MUD AND OTHER DEBRIS. THE SENSORS WENT SIMALTANEOUSLY AND THE TRIANGLE WARNING LIGHT STAY "LIT UP" AS YOU DRIVE. I LOOKED INTO HAVING THE ISSUE FIXED AND FOUND THAT THE MODULE IS OVER $800 - THAT IS OVER $1600 TO FIX A "SAFETY NUISANCE" A POOR DESIGN CAUSED THE ISSUE. THE WARNING SIGNAL IS A DISTRACTION AND A CONSTATNT REMINDER THAT I DO NOT HAVE THE MONEY TO FIX THE ISSUE. IF YOU CAN NOT RECALL FOR THE POOR DESIGN OF A MARKETED "SAFETY SYSTEM" THEN THEY SHOULD AT LEAST MAKE THE PART MORE FEASIBLE OR PROVIDE DIRECTIONS ON HOW TO PULL THE FUSE THAT TURNS ON WARNING LIGHT.

NHTSA ODI 11032298

Oct 1, 2017Transmission & drivetrainElectrical systemFire

THERE WAS A RECALL ON THE REAR QUARTER VENT WINDOW SWITCH. THIS CAUSED AN ELECTRICAL FIRE INSIDE MY VAN CAUSING ALL OF THE WINDOWS AND ELECTRIC DOORS TO CEASE OPENING, LITERALLY TRAPPING MY THEN 3 YEAR OLD TWINS INSIDE THE VAN ON 11/30/16. SUPPOSEDLY FIXED ONLY TO HAVE IT HAPPEN AGAIN 8/31/17. THE SECOND ISSUE INVOLVES A RECALL ON THE POWERTRAIN CONTROL MODULE WHEN THE VAN WAS BRAND NEW. IT HAD TO HAVE REPROGRAMMING OF SOFTWARE BECAUSE OF POOR SHIFT QUALITY. THIS WAS DONE ON 1/1/12. THE LAST ALMOST 2 YEARS OF MY LIFE HAVE REVOLVED AROUND THIS ISSUE. MY VAN FREQUENTLY THINKS IT'S STUCK IN REVERSE WHEN IT IS ACTUALLY IN PARK SO IT WON'T START. THIS CAN GO ON FOR DAYS. IT WAS BROUGHT TO THE DEALERSHIP ON 10/18/16, 11/3/16, 11/30/16, AND AGAIN ON 8/31/17 ALL FOR THIS EXACT REASON. I HAVE NUMEROUS TIME STAMPED PICTURES FROM THE 9 MONTH GAP THAT I STOPPED BRINGING IT IN TO SHOW IT WAS STILL DOING IT. I DIDN'T BRING IT IN, HOWEVER BECAUSE THE ISSUE WAS NEVER RESOLVED BECAUSE NO CODE CAME UP. THIS TIME CHRYSLER HAS CAME UP WITH 8 THINGS THAT IT IS BUT THEY ARE WAITING ON THE BACK ORDERED POWERTRAIN MODULE TO COMPLETE THE LAST OF THE 8 ITEMS. IN THE MEANTIME THEY ARE MAKING ME PAY OVER $1000 OUT OF POCKET FOR A RENTAL I CAN'T AFFORD. THE FIRST TIME THE ELECTRICAL FIRE HAPPENED I WAS DRIVING ON THE EXPRESS WAY IN AN ICE STORM WITH MY CHILDREN AND DOG WHERE THERE WERE NO EXITS. THE SECOND TIME IT HAPPENED, I WAS DRIVING WITH THE GIRL I BABYSIT ON A 50MPH ROAD. WHEN THE CAR THINLS IT'S IN REVERSE, IT SOMETIMES HAPPENS WHEN I AM IN THE PICKUP LINE AT SCHOOL CAUSING OTHER PARENTS TP GET ANGRY WHEN I AM BLOCKING EVERYONE. SOMETIMES I GO TO START MY CAR AND IT'S FINE, OTHER DAYS OR MINUTES IT THINKS IT'S IN REVERSE. IT HAS BEEN THE BAIN OF MY EXISTENCE. *TT NO INSPECTION, RO WITH COMPLAINT OF "VEHICLE FILLED WITH SMOKE": 1/11/2016, P25 OPEN AT THE TIME OF THE EVENT UPDATED 7/23/18*JB

NHTSA ODI 11030759

Sep 21, 2017Engine

CHECK ENGINE LIGHT ON AND RUNS VERY ROUGH AT IDLE AT ALL TIMES WHETHER ENGINE IS COOL AND/OR WARMED UP. WHEN HOOKED UP TO A CODE SCANNER IT READS A PERMANENT CODE "MISFIRE IN CYLINDER 3, SO I HAD ALL SIX SPARK PLUGS REPLACED AS WELL AS THE IGNITION COILS. AFTER THE NEW PARTS WERE INSTALLED THE VEHICLE STILL RUNS ROUGH AND CHECK ENGINE LIGHT STILL ON EVEN IF IT IS CLEARED DUE TO THE SAME PERMANENT CODE "MISFIRE IN CYLINDER 3". AFTER RESEARCH THERE ARE "CYLINDER MISFIRE" RECALLS FOR CHRYSLER TOWN AND COUNTRY VANS " DUE TO EXCESSIVE CYLINDER WEAR" ON THE SAME MAKE AND MODEL YEAR VEHICLE I HAVE. I HAVE ENTERED MY VEHICLES VIN ON THIS SITE AND IT DOES NOT COME UP AS MY VEHICLE HAVING THIS RECALL. I HAVE DONE EVEN MORE RESEARCH AND MY TOWN AND COUNTRY HAS THE SAME ENGINE ISSUE AS INDIVIDUALS WITH THE MISFIRE RECALL. I AM HOPING SOMETHING CAN BE DONE

NHTSA ODI 11024751

Sep 20, 2017Electrical system

DRIVER SIDE REAR VENT WINDOW SWITCH AND THE WIRE HARNESS CONNECTION IT PLUGS INTO MELTED WHILE DRIVING. WHILE DRIVING SMOKE STARTED COMING OUT OF THE DRIVER SIDE DOOR PANEL. I PULLED OVER SHUT THE VEHICLE OFF AND QUICKLY TOOK MY THREE CHILDREN OUT OF MY VAN, LUCKILY NO FIRE STARTED AND NO ONE HURT. AFTER INVESTIGATING THE ISSUE, MY HUSBAND PULLED THE WINDOW VENT SWITCH OUT TO FIND IT COMPLETLY MELTED ALONG WITH THE CONNECTOR IT PLUGS INTO. NOW KNOWING IT IS A RECALL I HAVE NOT RECEIVED A RECALL NOTICE AND WOULD LIKE TO GET IT REPAIRED.

NHTSA ODI 11024749

Sep 2, 2017Electrical system

MY TOWN AND COUNTRY SHUT OFF WHILE DRIVING 60 MPH ON A BUSY HIGHWAY WITH MY CHILDREN IN THE CAR. ALL OF A SUDDEN THE ENGINE TURNED OFF, THE POWER STEERING AND BRAKES WERE DISABLED. MY HUSBAND HAD TO HAPHAZARDLY PILOT THE VEHICLE TO THE SIDE OF THE ROAD. WE HAD IT TOWED TO THE DEALERSHIP AND THEY STATED THAT IT WAS A DEAD BATTERY. I INSISTED THAT A DEAD BATTERY DOES NOT CAUSE A VEHICLE TO SHUT OFF MID DRIVE. THE DEALERSHIP RECHECKED IT AND REPLACED THE BATTERY. I GOT IT HOME AND AS I PULLED IN THE DRIVEWAY THE SAME THING HAPPENED. THE CAR JUST SHUT OFF. THIS IS A SERIOUS SAFETY ISSUE THAT CHRYSLER SHOULD BE ADDRESSING. I BELIEVE THAT A FAULTY TIPM IS THE REASON WHY THIS IS HAPPENING.

NHTSA ODI 11021206

Aug 19, 2017Transmission & drivetrainEngine

FLY WHEEL FLEX PLATE IT WAS A SOUND LIKE MARBLES RATTLING IN A TIN CAN AT IDLE AND AT LOW SPEED . IT WOUND UP BEING THE FLY WHEEL / FLEX PLATE CRACKING ALL AROUND THE BOLT PATTERN. MY MECHANIC FOUND AND REPAIRED IT BEFORE IT BLEW APART.

NHTSA ODI 11016310

Aug 16, 2017Electrical systemEngine

TWO SEPARATE ISSUES ABOUT SIX WEEKS APART. FIRST ISSUE: LIFTERS STARTED TO BREAK DOWN, CAUSING A TAPPING SOUND WHEN RUNNING. WHILE DRIVING, ON THREE OCCASIONS THE TEMPERATURE GAUGE ROSE TO ABOUT THE 3/4 MARK (WHERE IT NORMALLY SAT JUST BELOW HALF) AND THE PERFORMANCE OF THE CAR BECAME SLUGGISH. METAL SHAVING DAMAGED BOTH CAMSHAFTS, COVERED BY EXTENDED WARRANTY, BUT COST ABOUT $1500 TO REPAIR. TOOK IN FOR REPAIR JULY 1, 2017, REQUIRED A FULL WEEK TO REPAIR. SECOND ISSUE: THE TOTALLY INTEGRATED POWER MODULE (TIPM) FAILED, SYMPTOM WAS ENGINE TURNING OVER BUT NOT STARTING UNTIL TRIED SEVERAL TIMES (PUSH BUTTON START). HAPPENED A FEW TIMES IN ISOLATION, TOOK IT IN AFTER HAPPENING TWICE IN A DAY (AND THE THIRD TIME IN A WEEK). TIPM WAS NOT COVERED BY EXTENDED WARRANTY. TOOK IN AUGUST 16, 2017, WAS GOING TO REQUIRE ABOUT 3 DAYS TO REPAIR AT A COST OF $1200. WE HAVE VIDEO SHOWING THIS BEHAVIOR.

NHTSA ODI 11015739

Aug 8, 2017Engine

MY TOWN & COUNTRY SHUTS DOWN WHILE I AM DRIVING. THERE IS NO PATTERN TO WHEN IT SHUTS DOWN. I MAY DRIVE 20 MILES WITH NO PROBLEM AND OTHER TIMES IT WILL SHUT DOWN 1 OR 2 TIMES WITHIN THAT DISTANCE. HAD IT TO THE CHRYSLER CERTIFIED DEALER FOR REPAIRS AND $1400 LATER THE PROBLEM WAS STILL THERE.. THIS PROBLEM IS BEEN GOING ON FOR COUPLE MONTHS AND NO ONE HAS BEEN ABLE TO RESOLVE THE ISSUE. NOT EVEN THE CHRYSLER. I AM SCARED TO DRIVE THE CAR AND HAD A CAR ACCIDENT.

NHTSA ODI 11013630

Aug 7, 2017Electrical systemEngine

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO METRO CHRYSLER DODGE JEEP RAM ON MEMORIAL DR C, IN CHICOPEE, MA 01020 WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE BEGAN TO STALL WHEN IDLING. THE VEHICLE WAS TAKEN BACK TO METRO CHRYSLER WHERE THE DEALER WAS UNABLE TO REPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE FOR THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE. ..UPDATED 09/21/17 *BF THE CONSUMER STATED THE VEHICLE SHUTS OFF INDEPENDENTLY, BUT THE RADIO STAYS ON. THE KEY WAS REPLACED, BUT THE FAILURE RECURRED. *JS

NHTSA ODI 11013372

Jul 15, 2017Fuel system

MY TOWN AND COUNTRY SPEEDS UP AUTOMATICALLY ON OCCASION. I FEEL THE ACCELERATOR DROP DOWN FROM MY FOOT. THE CRUISE CONTROL IS NOT ON, I NEVER USE IT. IT IS DO BAD I I AM LOOKING FOR PLACES TO RUN THE CAR OFF OF THE ROAD IF NECESSARY. I HAVE HAD MY CAR INTO THE DEALERSHIP TWICE AND WAS TREATED LIKE A DUMB WOMAN AND TOLD THAT IT CAN NOT HAPPEN. I HAVE LESS THEN 30,000 MILES ON IT.

NHTSA ODI 11005464

Jul 9, 2017Electrical system1 injury

THE POWER LIFT GATE WAS OPEN AND COLLAPSE ON TO MY WIFE HEAD , AND WILL NOT STAY UP AND WILL NOT LATCH EITHER TO CLOSE THE DOOR THE CAR WAS PARKED AND MY WIFE WAS LOADING GROCERY IN THE TRUNK AND IT GAVE OUT HIT HER IN THE HEAD AS SHE WAS LOADING!!

NHTSA ODI 11003885

Jun 24, 2017Electrical system

INTERMITTENT PROBLEM WITH STARTING. THE CAR WAS IN A WORKSHOP FOR 3 DAYS AND THE COMPUTER DIDN'T SHOW ANY CODE. HOWEVER, AS SOON AS THE CAR WAS OUT, THE PROBLEM PERSISTED.

NHTSA ODI 11000987

Jun 16, 2017Transmission & drivetrain

MY VAN HAS ONLY 36,714 MILES ON IT AND I HAD TO REPLACE THE RIGHT FRONT WHEEL BEARING COSTING $496.24 TODAY. I HAVE HEARD OF A WHEEL BEARING ISSUE RECALL INVOLVING 2012 TOWN AND COUNTRY VANS. IS MY VAN A PART OF THIS RECALL?

NHTSA ODI 10995621

Jun 13, 2017Speed control

ON NOVEMBER 16, 2016 I WAS DRIVING MY WIFE'S 2012 CHRYSLER TOWN & COUNTRY BACK FROM SCHOOL ON THE NJ PARKWAY USING THE CRUISE CONTROL FUNCTION. AS I APPROACHED THE BACK OF A SLOWER MOVING SEMI-TRUCK I PUSHED THE OFF BUTTON FOR THE CRUISE CONTROL AS I HAD NORMALLY DONE IN THE PAST. THE VAN DID NOT STOP ITS SPEED. I PRESSED THE BRAKES WHICH IS ANOTHER WAY THAT THE CRUISE CONTROL TURNS OFF, THAT DID NOT WORK EITHER. I WAS SLAMMING ON THE BRAKES COMING UP ON TRAFFIC AT A HIGH RATE OF SPEED AND AS THE BRAKES SLOWED THE CAR THE ACCELERATOR WOULD HASTEN MY VEHICLE BACK TO THE SPEED THAT THE CRUISE CONTROL WAS SET AT. IT WAS THE SCARIEST MOMENTS IN MY LIFE. I HAD USED MY QUICK REFLEXES TO PULL OVER TO THE SIDE OF THE PARKWAY, BUT THE VAN'S ENGINE WOULD NOT STOP ACCELERATING. I FINALLY GOT THE VAN SLOW ENOUGH TO PUT THE EMERGENCY BRAKE ON WHILE MY FOOT WAS ON THE REGULAR BRAKE, BUT THE CRUISE CONTROL WAS STILL ACCELERATING THE ENGINE. I THEN TURNED THE VEHICLE OFF WHEN THE VAN WAS STATIONARY. A FEW MINUTES LATER I TURNED THE VAN BACK ON TO SEE IF THE CRUISE CONTROL WAS STILL MALFUNCTIONING AND IT BEGAN TO ACCELERATE AGAIN. I WAITED UNTIL I HEARD A NOISE IN THE ENGINE THAT SOUNDED LIKE A SWITCH TURNING OFF, I THEN TURNED THE VEHICLE BACK ON AND THE CAR ACTED NORMAL. I HAD A SCHEDULED APPOINTMENT WITH PINE BELT CHRYSLER JEEP SERVICE SET FOR NOVEMBER 23, 2016. I DROPPED THE VEHICLE OFF IN THE MORNING TO BE EXAMINED, BUT UNFORTUNATELY I HAD A WAKE FOR MY GRANDMOTHER WHO PASSED AWAY THAT WEEK AND THEY DID NOT GET TO EVEN LOOK AT THE CRUISE CONTROL ISSUE. I TOOK THE VEHICLE BACK AND INERTIA SET IN OVER TIME, PLUS THEY WERE GOING TO CHARGE ME A DIAGNOSTIC FEE TO LOOK AT THE CAR MALFUNCTION. I DID NOT BRING IT BACK AGAIN FOR THAT SERVICE SINCE MONEY WAS TIGHT AT THE TIME AND I HAVE NOT TRIED TO USE THE CRUISE CONTROL FUNCTION IN THE CAR SINCE THAT ALMOST DEADLY TIME.

NHTSA ODI 10994939

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Chrysler Town And Country verdict →