Home · 2011 Jeep Patriot · Complaints

What 325 owners told NHTSA about the 2011 Jeep Patriot

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (325)Crash / fire / injury (24)Engine (66)Suspension (55)Transmission & drivetrain (53)Body & structure (51)Airbags (43)Fuel system (32)Electrical system (31)Seat belts (25)Steering (19)Speed control (18)

Newest first · 325 complaints · page 7 of 13

Dec 1, 2017Transmission & drivetrain

CVT TRANSMISSION JUMPS OUT OF GEAR, HAS TROUBLE GOING INTO GEAR. JUMPS FROM AUTOMATIC TO MANUAL ON ITS OWN. DOES NOT ALWAYS STAY IN GEAR WHEN SHUT DOWN. TRANSMISSION ULTIMATELY FAILED AND NEEDS TO BE REPLACED.

NHTSA ODI 11051825

Nov 16, 2017Electronic Stability Control (esc)Fuel system

TAKATA RECALL- I AM HAVING PROBLEMS WITH MY ELECTRONIC THROTTLE CONTROL FLASHING ON WHILE I'M DRIVING. IT HAPPENED INTERMITTENTLY FOR A FEW WEEKS, AND NOW IT WON'T GO AWAY. IT CAUSES ME TO LOSE THE ABILITY TO SHIFT MY VEHICLE HIGHER THAN 3RD GEAR, AND I CAN'T ACCELERATE AT AN APPROPRIATE SPEED. THIS PROBLEM OCCURS WHEN I START MY VEHICLE MORE OFTEN THAN NOT, ALTHOUGH IT HAS HAPPENED A FEW TIMES WHILE I WAS DRIVING. THE FIRST TIME IT OCCURRED, I WAS DRIVING ON THE FREEWAY, AND IT CAUSED MY VEHICLE TO LOSE POWER FOR ACCELERATION, PUTTING MY SON AND I IN A POTENTIAL SITUATION FOR A HIGH SPEED ACCIDENT.

NHTSA ODI 11046556

Nov 7, 2017Airbags

TAKATA RECALL , I LEAVE IN PUERTO RICO AND I DON'T HAVE OPTION IN PUERTO RICO TO REPLACE THIS ASUMPTION OF THE RECALL. I RECEIVED A LETTER OF THIS RECALL YESTERDAY.

NHTSA ODI 11044052

Oct 24, 2017Lights

2011 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPAIRS FOR FAILED HEADLIGHT CONNECTORS. *LD THE CONSUMER STATED THE BULB NEEDED TO BE REPLACED 30 DAYS AFTER THEY WERE INSTALLED. THE FOG LIGHTS WOULD TURN AND OFF AS THE STEERING WHEEL WAS TURNED. UPDATED 10/24/2017*JS THE VEHICLE WAS REPAIRED. *JS

NHTSA ODI 11035068

Oct 10, 2017

TAKATA RECALL. I WAS DRIVING MY JEEP ON SEPTEMBER 9, 2017 AND JUST STOPPED ACCELERATING WHEN I WAS DRIVING. I WAS PUSHING THE GAS AND WAS STILL DECREASING IN SPEED. MY JEEP STOP IN THE MIDDLE OF THE HIGHWAY. A POLICE OFFICER AND THE FIREFIGHTER HAD TO PUSH MY VEHICLE OUT OF THE ROAD SO I WOULDN'T GET HIT. I WAS A SCARY EXPERIENCE FOR ME. THANK GOD MY GIRLS WASN'T IN THE CAR BUT MY SISTER AND NIECE WERE SO THIS ISSUE NEED TO BE ADDRESSED. MY JEEP IS CURRENTLY PARKED IN MY YARD

NHTSA ODI 11032814

Sep 10, 2017Airbags

"TAKATA RECALL" I RECEIVED A SAFETY RECALL LETTER ON MY JEEP AND WENT DOWN TO MY LITHIA JEEP OF RENO TO MAKE AN APPOINTMENT. I WAS TOLD I COULD NOT MAKE AN APPOINTMENT AT THIS TIME. I WAS TOLD THAT THEY ARE ONLY DOING 10 RECALLS A MONTH, AND THAT THERE ARE AT LEAST 100 PERSONS AHEAD OF ME. LITHIA JEEP OF RENO IS THE ONLY JEEP DEALERSHIP IN TOWN! I EXPRESSED SHOCKED THAT I WAS TO WAIT OVER 10 MONTHS ON A RECALL PART, AND THE SERVICE EMPLOYEE JUST SHRUGGED HIS SHOULDERS. THIS IS HIGHLY UNACCEPTABLE!

NHTSA ODI 11022498

Sep 9, 2017Transmission & drivetrain

NUMERIOUS CVT TRANSMISSION FAILURE / OVERHEAT AT HIGHWAY SPEEDS, VERY UNSAFE DUE TO DECELERATION. STARTED IN AUG 2016 AND HAPPENS MONTHLY ANYTIME MORE THAN 45 MINUTES OF DRIVING.

NHTSA ODI 11022488

Sep 1, 2017AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2016. THE DEALER (DULUTH DODGE INC, 4755 MILLER TRUNK HWY, DULUTH, MN, 55811,) WAS NOTIFIED OF THE RECALL IN DECEMBER OF 2016 AND INFORMED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS CONTACTED IN APRIL OF 2017 AND THEY STATED THAT THE PART WAS STILL NOT AVAILABLE. THE DEALER WAS CONTACTED THE LAST WEEK IN AUGUST 2017 AND CONFIRMED THAT THEY HAD THE PART AVAILABLE AND SCHEDULED AN APPOINTMENT FOR SEPTEMBER 1ST 2017, WHEN THE CONTACT HAD ARRIVED THE DEALER APOLOGIZED THAT THEY NO LONGER HAD THE PART AND THAT THEY WOULD REORDER THE PART BUT IN THEIR NAME. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11021034

Sep 1, 2017AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STONERIDGE CHRYSLER JEEP DODGE, 2700 STONERIDGE DR, PLEASANTON, CA 94588(925) 479-9090) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY, AND INFORMED THE CONTACT THAT THE PARTS WERE RESTRICTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11021057

Aug 26, 2017Electrical systemFuel system

I WILL BE DRIVING MY JEEP PATRIOT AND IT WILL JUST STALL OUT. I HAVE TO WAIT FOR A WHILE AND IT STARTS UP. IT WILL AGAIN STALL OR RUN FINE FOR AWHILE. THE LAST TIME I WAS ENTERING THE 10FWY IN LOS ANGELES AND IT STALLED NEARLY CAUSING A MAJOR ACCIDENT. I HAD MY 3 YOUNG KIDS WITH ME. NOW IT SITS IN MY GARAGE AS I MAKE MONTHLY PAYMENTS. HELP ME

NHTSA ODI 11019809

Aug 18, 2017Seat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHRYSLER MANHATTAN IN NEW YORK CITY, NEW YORK) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11016172

Aug 10, 2017Electrical systemEngine

I HAVE HAD MY CAR STALL ON THE HIGHWAY AT A HIGH SPEED AND ALSO AT LOW SPEED AT LEAST 7 TIMES SINCE I HAVE OWNED IT. I HAVE CONTACTED A JEEP DEALER AND ALSO JEEP CUSTOMER SERVICE. THEY WILL NOT FIX UNDER A RECALL. I HAVE RESEARCHED THIS PROBLEM A LOT AND IT HAS HAPPENED SEVERAL TIMES TO SEVERAL PEOPLE.

NHTSA ODI 11014114

Aug 1, 2017Transmission & drivetrain

2ND TIME MY TRANSMISSION STALL WHILE ON THE INTERSTATE DUE TO TRANSMISSION OVERHEATING LIGHT COMES ON AND VEHICLE WILL STALL AND NOT ACCELERATE PAST 40 MPH. I HAD TO MOVE OVER THREE LANES TO PULL OVER ON THE SIDE OF I15 N WITH VEHICLES COMING UP TO 70 MPH. HAPPY TO BE ALIVE AND THAT I WAS NOT HIT. THIS IS THE 2ND TIME THIS ISSUE HAPPENS TO ME AND IT SEEMS LIKE JEEP IS WAITING FOR SOMEONE TO GET KILL TO FIX THEIR CVT TRANSMISSION ISSUES. CHRYSLER/ JEEP KNOW THAT IS AN ONGOING ISSUE AND DO NOT CARE TO FIX IT. TOOK IT BOTH TIMES TO DEALER AND "IS NOTHING" IS WHAT I AM TOLD EVERY TIME "IS A FLUKE IN A CODE" "JUST PULL OVER AND LET IT COOL EVERY TIME IT HAPPENS" AND WELL "WE DON'T HAVE A FIX FOR IT". THEY ONLY RECOMMENDED TO REPLACE FLUID BUT DID NOT WARRANTY THIS WILL FIX PROBLEM. OBVIOUSLY THERE IS SOMETHING WRONG WHEN SO MANY PEOPLE KEEP ON COMPLAINING ABOUT THIS ISSUE. AND, WELL NISSAN WHO USES THE JATCO CVT IS FIXING BEARING IN THE TRANSMISSION AND TRANSMISSION COOLERS AND FIXING THE ISSUE. JEEP/ CHRYSLER JUST DOES NOT CARE ABOUT IT CUSTOMERS AND TELL US "IS NOTHING" NEVER EVER BUYING A JEEP AND/ OR CHRYSLER IN LIFE! WILL GLADLY TRADE-IN SOON AS I AM NOT WILLING TO PUT MY LIFE AT RISK GETTING HIT ON AN INTERSTATE AT 70 MPH BY ANOTHER CAR. WHAT WOULD I TELL THEM SORRY I AM DRIVING 30 - 40 MPH ON THE HIGHWAY BUT MY CVT TRANSMISSION IS FAULTY AND IT STALL ON ME. NO THANK YOU!!!!

NHTSA ODI 11012077

Jul 25, 2017AirbagsSeat belts

MANUFACTURER RECALL NUMBER: S61. NHTSA RECALL NUMBER: 16V-668 JEEP DOESN'T HAVE A REPAIR?

NHTSA ODI 11010583

Jul 18, 2017AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO AUTO WORLD OF BIG STONE GAP LOCATED AT 721 E 5TH ST N, BIG STONE GAP, VA 24219, WHERE IT WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BE AVAILABLE IN JUNE OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.

NHTSA ODI 11006109

Jul 18, 2017AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BRENNER CHRYSLER JEEP LOCATED AT 6039 CARLISLE PIKE, MECHANICSBURG, PA 17050; (717) 766-7686) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11006204

Jul 13, 2017AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11005058

Jul 9, 2017Transmission & drivetrainEngine

THE ENGINE SHUTS OFF WHILE DRIVING ON THE HIGHWAY/INTERSTATE. THIS HAS HAPPENED 5X NOW WITH NO WARNING. TODAY I WAS TRAVELING APPROX. 70 MPH - THE ENGINE TURNS OFF BY ITSELF. HAD TO WAIT 90 MINUTES FOR A TOW IN 94 DEGREE WEATHER.

NHTSA ODI 11003923

Jun 27, 2017Transmission & drivetrainElectrical systemEngine1 injury

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE CONTACT NOTICED BOILING HOT WATER COMING FROM A CLOGGED AIR CONDITIONING DRAIN TUBE, WHICH OVERFLOWED BETWEEN THE ENGINE COMPARTMENT AND THE FIREWALL. IN ADDITION, WATER DRIPPED DOWN ONTO THE LEG OF THE DRIVER AND CAUSED A BURN. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT ALSO STATED THAT THE CLOGGED AIR CONDITIONING DRAIN TUBE CAUSED WATER TO IMMERSE TO THE DRIVER'S AND PASSENGER'S SIDE FLOORBOARD, WHICH CAUSED THE TRANSMISSION MODULE TO BECOME WATER LOGGED AND FAIL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA ODI 11001648

Jun 27, 2017Suspension

BOUGHT THE CAR NEW. REPLACED LEFT CONTROL ARM IN 2015, REPLACED RIGHT CONTROL ARM IN 2016, REPLACING BOTH CONTROL ARMS AGAIN. DEALER WANTS $750 FOR EACH CONTROL ARM THEY REPLACE. RUINED TWO FRONT TIRES (WHICH LUCKILY DIDN'T BURST ON ME ON THE HIGHWAY), RUINED SECOND SET OF FRONT TIRES. AGAIN, TIRES WERE BRAND NEW IN 2015 DUE TO THE LEFT CONTROL ARM, HAVE REPLACED 4 TIRES SINCE THEN DUE TO THE FRONT CONTROL ARMS. CHRYSLER WON'T DO ANYTHING. THERE ARE A MILLION COMPLAINTS ABOUT THIS ON THE PATRIOT MODEL ONLINE. JEEP DEALERSHIP SERVICE CENTER AND TWO MECHANICS TOLD ME IT WAS A DESIGN FLAW AND IT WILL CONTINUE TO HAPPEN. LOOKING AT $750-$1500 A YEAR (NOT TO MENTION THE COST OF NEW TIRES) TO CORRECT. SILLY. CAR HAS NEVER BEEN IN 4X4 OR OFF ROAD. HAS 74K MILES ON IT AND IS 6 YEARS OLD. GIVEN THAT THE TIRES HAVE STEEL POKING THROUGH W/IN A YEARS TIME DUE TO THE CONTROL ARM, THIS IS DANGEROUS!

NHTSA ODI 11001784

Jun 14, 2017Equipment

2011 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO VEHICLE LOW QUALITY RADIO CAN'T WITHSTAND EXTREME HEAT OR COLD- HEAT AND AIR CONDITIONER DUCTS LOCATED NEAR RADIO. *SMD THE CONSUMER STATED AN INTERNAL SHORT WAS FOUND IN THE RADIO. THE CONSUMER COULD NOT TUNE INTO THE AM OR FM STATION. THE RADIO WS REPAIRED. UPDATED 06/14/2017*JS

NHTSA ODI 10966788

May 30, 2017AirbagsCrash1 death

ON MAY 18TH 2017 MY DAUGHTER HAD A CRASH THAT RESULTED IN HER DEATH WHILE DRIVING HER 2011 JEEP PATRIOT. SHE RAN OF OF A FM ROAD, JUMPED A SMALL DRAINAGE CULVERT ON A DOWNGRADE. CONTINUED STRAIGHT AND HIT ANOTHER DRAINAGE CULVERT A LITTLE LARGER WITH CEMENT AROUND IT ON AN UPGRADE WITH THE PASSENGER SIDE FRONT TIRE. ON THE OTHER SIDE OF THE CULVERT WAS A STOP SIGN AT AN INTERSECTION. THE STOP SIDE BROKE OFF DAMAGING THE WINDSHIELD AND ROOF ON THE PASSENGER SIDE. THEN THE VEHICLE CONTINUED INTO A PRIVATE YARD WHERE THE JEEP CAME TO REST. THE JEEP HAS A STANDARD TRANSMISSION AND WAS FOUND IN 5TH GEAR. A PARAMETRIC LIVED CLOSE BY AND ATTENDED TO HER RIGHT AWAY BUT WAS UNABLE TO REVIVE HER. THE SIDE CURTAIN AIRBAGS BOTH DEPLOYED AND HER SEAT BELT LOCKED ALTHOUGH WHEN THE SEAT BELT LOCKED IS NOT KNOWN. THE FRONT AIR BAG DID NOT DEPLOY. THIS VEHICLE IS INVOLVED IN AN INCOMPLETE RECALL WITHOUT REMEDY PERTAINING TO THE OCCUPANT RESTRAINT SYSTEM DATED SEPTEMBER 13TH 2016. FCA RECALL S61. NHTSA RECALL NUMBER 16V-668. ...UPDATED 06/13/17 *BF ...UPDATED 07/11/17 *BF UPDATED 11/1/2017*JS *BF *JS *JS *JS

NHTSA ODI 10992319

May 28, 2017Steering

VEHICLE WAS MAKING MOANING NOISE & HAD SLOPPY STEERING. HAD TO HAVE THE DRIVER'S SIDE LOWER CONTROL ARM CHANGED AND THE BUSHING SEPARATED (HAVE THE OLD PARTS IN GARAGE).

NHTSA ODI 10992003

May 24, 2017AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, LOCATED ON 629 WEST 54TH STREET NY NY 1002 AT 212-735-6614, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10991350

May 22, 2017AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10990934

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Working with the data? Download all 325 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Jeep Patriot verdict →