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What 325 owners told NHTSA about the 2011 Jeep Patriot

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (325)Crash / fire / injury (24)Engine (66)Suspension (55)Transmission & drivetrain (53)Body & structure (51)Airbags (43)Fuel system (32)Electrical system (31)Seat belts (25)Steering (19)Speed control (18)

Newest first · 325 complaints · page 8 of 13

May 15, 2017Transmission & drivetrain

ON A ROAD TRIP THE TRANSMISSION OVERHEATING LIGHT CAME ON. IT WAS NOT HOT OUTSIDE AND THE ENGINE TEMPERATE GAUGE DID NOT INDICATE OVERHEATING. AS SOON AS THE TRANSMISSION LIGHT CAME ON THE VEHICLE BEGAN TO LOSE POWER AND STALL. IT WAS VERY SCARY AS WE WERE ON THE HIGHWAY WITH VEHICLES TRAVELING 70 MPH OR MORE. WE COULD OF BEEN HIT BECAUSE THE VEHICLE WOULD NOT ACCELERATE. I FEEL JEEP/ CHRYSLER SHOULD LOOK INTO THIS SINCE MY PASSENGER AND I COULD HAVE BEEN SERIOUSLY HURT. THE VEHICLE ONLY HAS 72,000 MILES AND THIS IS ALREADY THE SECOND TIMES IT DOES THIS AND ALSO THE ACTUATORS ARE IN NEED OF REPLACEMENT. I AM AT THE POINT OF JUST CONSIDERING A TRADE IN AND DODGING ALL THESE ISSUES WITH A VEHICLE THAT DOES NOT EVEN HAVE 75K ON IT. I CAN ONLY IMAGINE WHAT IT WOULD DO AT 100,000 MILES.

NHTSA ODI 10985711

Apr 27, 2017Airbags

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10981117

Apr 20, 2017AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10979446

Apr 19, 2017Fuel system

I PURCHASED THIS VEHICLE LAST FALL IN A PRIVATE SALE. THE VEHICLE APPEARED TO BE IN GOOD CONDITION AND WELL TAKEN CARE OF. ABOUT TWO WEEKS AFTER ACQUIRING THIS VEHICLE, I WAS DRIVING ALONG THE INTERSTATE ON A 50 MINUTE TRIP AND THE VEHICLE BEGAN TO SLOW DOWN DESPITE BEING ON CRUISE CONTROL. THE TRANSMISSION LIGHT CAME ON AND I PULLED TO THE SIDE OF THE ROAD WHERE I WAITED FOR 10 MINUTES AND BEGAIN DRIVING AGAIN. SINCE THIS INCIDENT IN THE FALL OF 2016, THE SAME THING HAS HAPPENED ABOUT 10-15 TIMES-INCLUDING TODAY, A RAINY 70 DEGREE DAY DRIVING THE NEARLY FLAT ROUTE FROM LINCOLN TO OMAHA NEBRASKA. I UNDERSTAND JEEP HAS COME FORWARD TO SAY THIS IS NOT A MOUNTAIN TRAVELING VEHICLE (VERY STRANGE JEEP BECAUSE, WELL IT'S A TRAIL RATED JEEP AFTER ALL). NOT ONLY IS THIS A NUISANCE THAT I CANNOT DRIVE MY WORK ROUTE FOR 45 MINUTES WITHOUT HAVING TO PULL OFF OF THE ROAD AT LEAST ONCE BUT EVERYTIME I DO, IT PUTS ME IN A LIFE JEOPARDIZING SITUATION ON THE SIDE OF THE INTERSTATE WHERE THE SPEED LIMIT IS 75MPH. THIS ISSUE NEEDS TO BE RESOLVED BY JEEP. I KNOW OTHERS ARE HAVING SIMILAR ISSUES BECAUSE GOOGLE WAS ABLE TO GUESS THE PROBLEM AFTER TYPING ONLY THE WORDS "2011 JEEP PATRIOT." PLEASE ADDRESS THE PROBLEM, JEEP, AND MAKE THIS RIGHT FOR EVERYONE WHO CONTINUES TO INVEST AND SUPPORT YOUR (TYPICALLY) WONDERFUL PRODUCTS.

NHTSA ODI 10979385

Apr 5, 2017Electrical systemEngine

FOR THE PAST 3 WEEKS THE VEHICLE WILL RANDOMLY NOT START. IT WILL EVENTUALLY START AFTER SEVERAL ATTEMPTS. IT ACTS LIKE ITS NOT GETTING FUEL ANT THE "ETC" WARNING LIGHT COMES ON. RECENTLY MY WIFE WAS DRIVING ON THE EXPRESSWAY AT 60 MPH AND THE CAR SUDDENLY STALLED IN THE MIDDLE LANE WITHOUT ANY WARNING LIGHTS. SHE WAS EVENTUALLY ABLE TO GET IT RESTARTED AND DRIVE HOME. I HAVE HAD IT AT THE MECHANIC SEVERAL TIMES AND CANNOT DUPLICATE THE STARTING ISSUE OR STALE ISSUE. REPLACED RELAYS AFTER READING THAT THERE ARE KNOWN ISSUES WITH RELAY BOX DUE TO CORROSION AND PLACEMENT OF RELAYS IN WHEEL WELL BUT THIS DIDN'T HELP. THERE IS OBVIOUSLY A SERIOUS COMPUTER / ELECTRICAL PROBLEM WITH THIS MODEL. I HAVE READ DOZENS OF POSTS ABOUT VERY SIMILAR ISSUE AND UNFORTUNATELY FOUND THAT THERE IS NO FIX FROM DEALERS AND NO INFORMATION ABOUT POSSIBLE CAUSES. I'M VERY CONCERNED WITH THE STALING ISSUE SINCE IT IS EXTREMELY UNSAFE. PLEASE HELP.

NHTSA ODI 10970823

Mar 30, 2017Airbags

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10969565

Mar 28, 2017AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10968893

Mar 27, 2017Airbags

TAKATA RECALL ITS BEEN 5 MONTHS SINCE MY CAR HAS BEEN REPORTED THE ONLY INFORMATION THAT THE I GET FROM JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO IS THAT THEY DON'T HAVE THE PART THE CAR IS DRIVEN DAILY FOR WORK THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE AN ACCIDENT OCCURS SELLING DANGERS CARS SHOULD GET YOU SHUT DOWN

NHTSA ODI 10968826

Mar 21, 2017Transmission & drivetrain

TRANSMISSION OVERHEATS WITHOUT WARNING UNTIL IT ALREADY HAS HAPPENED. TRANSMISSION SLIPS AND MAKES NOISE. BECAUSE THERE ARE NO CODES DEALERS CANNOT PROPERLY DIAGNOSE THIS ISSUE.. WHILE ON THE FREEWAY CAR WILL OVERHEAT AND COMPLETELY SHUT DOWN LEAVING YPU AT RISK OF POSSIBLE COLLISIONS. ALWAYS TOLD IT NEEDS A TRANSMISSION FLUSH. THESE FLUSHES ARE ALREADY EXPENSIVE BUT DO NOT FIX THE PROBLEM ON HOT DAYS (I LIVE IN ARIZONA) ITS MORE SUSCEPTIBLE TO OVERHEATING AND SHUTTING

NHTSA ODI 10967535

Mar 16, 2017Transmission & drivetrain

THIS VEHICLE HAS HAD THE TRANSMISSION CONTROL MODULE (TCM) REPLACED THREE TIMES BY A CERTIFIED JEEP DEALER. THE FAULTY TCM CAUSES THE JEEP TO BARELY START OR TO SUDDENLY CAUSE THE JEEP TO LOSE POWER IF DRIVING AND ONLY GO ABOUT 5 MPH IN REVERSE OR FIRST GEAR. ALSO, THE TRACTION CONTROL, TRANSMISSION TEMPERATURE AND CHECK ENGINE LIGHTS WERE ON. THE TCM HAS FAILED ONCE WHEN THE VEHICLE WAS STATIONARY AND TWICE WHEN MOVING. IT TAKES AT LEAST A WEEK FOR THE DEALER TO ORDER AND INSTALL A REPLACEMENT TCM, LEAVING ME WITHOUT MY JEEP AND CAUSING ME TO LOSE ANY CONFIDENCE IN MY VEHICLE. I COMPLAINED TO BOTH CARMAX, WHERE I BOUGHT THE JEEP; AND TO CHRYSLER JEEP, WHICH HOLDS THE DRIVETRAIN WARRANTY. BOTH COMPLAINTS WERE REBUFFED AS NOT BEING VALID. I TRIED TO UPLOAD MY DOCUMENTATION BUT COULDN'T. I CAN SEND IT TO YOU VIA EMAIL OR FAX. THE "WHEN DID THIS HAPPEN DATE WAS THE 4TH TIME I HAD TCM PROBELMS

NHTSA ODI 10966228

Mar 14, 2017Lights

WATER WAS FOUND LEAKING FROM THE OVERHEAD READING LAMPS AND DOWN ONTO THE DASH/RADIO. IT HAS STAINED THE HEADLINER AND LEAVES POTENTIAL FOR OTHER WATER DAMAGE AND MOLD.

NHTSA ODI 10965807

Mar 2, 2017AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000(SEAT BELTS, AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

NHTSA ODI 10957987

Feb 15, 2017AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELT); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 10954791

Feb 6, 2017

SUNROOF LEAKS WHEN IT RAINS. I'VE HAD IT IN FOR REPAIR AT LEAST 4 TIMES. I PURCHASED THE VEHICLE USED AND WE WERE IN A DROUGHT, SO IT TOOK ABOUT A YEAR BEFORE WE HAD SIGNIFICANT RAIN. WHEN IT RAINS A MODERATE AMOUNT, WATER POURS OUT OF THE OVERHEAD LIGHTS AND SIDE PANELS AND SOAKS THE FLOOR BOARDS AND FRONT CONSOLE. THE MECHANICS HAVE BEEN UNABLE TO DUPLICATE THE ISSUE BY RUNNING WATER ON THE SUNROOF AND/OR RUNNING THE VEHICLE THROUGH THE CARWASH, SO THEY'VE BEEN UNABLE TO FIGURE OUT HOW TO FIX IT. A QUICK INTERNET SEARCH REVEALS THAT THIS SEEMS TO BE A COMMON PROBLEM THAT JEEP WILL NOT ACKNOWLEDGE. I ALREADY HAVE SIGNIFICANT WATER STAINS ON THE INTERIOR ROOF OF THE CAR, AND IT'S JUST A MATTER OF TIME BEFORE IT SHORTS OUT THE ELECTRONICS. STEP UP AND FIX THE KNOWN DEFECT, JEEP!!

NHTSA ODI 10949941

Feb 1, 2017Airbags

MY VEHICLE HAD A SAFETY RECALL IN SEPTEMBER 2016. I REGISTERED FOR THIS RECALL AND HAVE NOT HEARD ANYTHING

NHTSA ODI 10948850

Jan 31, 2017Body & structure

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR AN INSPECTION AND WAS ADVISED THAT THE SUB FRAME WAS RUSTED OUT AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 10948728

Jan 26, 2017Engine

THE JEEP STALLED ON THE HIGHWAY TWO SEPARATE TIMES. WE WERE TRAVELING 65 MPH AND LOST ALL POWER FROM ENGINE. WE WERE FORTUNATELY ABLE TO PULL INTO BREAK DOWN LANE. JEEP WAS TAKEN TO DEALERSHIP AFTER EACH EPISODE, BUT THEY WERE UNABLE TO LOCATE PROBLEM. VERY DANGEROUS. COMPLAINT FILED WITH JEEP. JEEP SITS IN DRIVEWAY, AFRAID TO USE IT..NOT GOOD!!!

NHTSA ODI 10947757

Jan 25, 2017AirbagsBrakesCrash

TL* TAKATA RECALL. THE CONTACT OWNED A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED DOWN A HILL AND DURING A SLEET STORM, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE POLE HEAD ON. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 10947552

Jan 11, 2017AirbagsSeat belts

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10944434

Jan 4, 2017SteeringWheels

THE STEERING WHEEL CONSTANTLY NEEDS TO BE HELD AT AN ANGLE FOR THE VEHICLE TO GO STRAIGHT. I'VE TAKEN THE JEEP TO THE SHOP THREE TIMES AND THE PROBLEM ALWAYS COMES BACK.

NHTSA ODI 10939784

Dec 28, 2016AirbagsSeat belts

SAFETY RECALL S61- TO REPLACE ORC. IN MY VEHICLE IT HAS ALREADY BEEN INSPECTED AND THE MODULE HAS INTERNALLY FAILED. I FEAR FOR MY SAFETY DRIVING MY VEHICLE WITH MY CHILD, KNOWING ALREADY THAT MY AIRBAGS AND SEATBELTS WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT. CHRYSLER HAS NO IDEA WHEN THE PART WILL COME IN AND SO WE JUST HAVE TO "HOPE" I DO NOT GET INTO A CAR ACCIDENT PRIOR TO THEN ACCORDING TO CHRYSLER. *TR

NHTSA ODI 10938368

Dec 4, 2016AirbagsSeat belts

I WAS NOT NOTIFIED THAT MY PATRIOT WAS UNDER A MAJOR SAFETY RECALL. I CONTACTED CHRYSLER CORP. AND WAS GIVEN THE RUN AROUND. I FINALLY WAS PUT INTO A RENTAL THAT I DID NOT HAVE TO PAY FOR ( I HAD TO PAY THE FIRST WEEK BECAUSE THEY REFUSED TO PAY FOR IT AT FIRST) AND AS OF NOW MY CAR IS SITTING IN MY GARAGE WITH A FULL TANK OF GAS, BRAND NEW TRANSMISSION AND BRAND NEW TIRES. THERE IS NO FIX AND I HAVE BEEN IN A RENTAL FOR ABOUT TWO MONTHS. I FEEL THIS RECALL IS BIGGER THEN THEY ARE LEADING ON AND THAT THERE WILL NOT BE A FIX. I DO NOT KNOW WHAT TO DO. I AM EXTREMELY UPSET THAT I HAVE BEEN DRIVING THIS CARE FOR OVER THREE YEARS WITH MY CHILDREN IN IT AND THE POSSIBILITY OF THE SAFETY SYSTEM NOT WORKING TERRIFIES ME. PLEASE LET ME KNOW WHAT I CAN DO ABOUT THIS. I AM AT A LOSS OF WORDS. SIDE NOT: MY DRIVERS AIR BAG MALFUNCTIONED A FEW MONTHS AGO WHEN I WAS DRIVING IT. THIS WAS BEFORE THE RECALL AND IF I DID NOT PURCHASE A WARRANTY I WOULD HAVE PAID OUT OF POCKET. *TR

NHTSA ODI 10929789

Nov 22, 2016Electronic Stability Control (esc)

WHILE DRIVING THE VEHICLE BOTH THE ELECTRONIC STABILITY CONTROL AND ELECTRON THROTTLE CONTROL LIGHTS COME ON AND I LOSE ACCELERATION. HAVE TO TURN THE VEHICLE OFF, WAIT A MINUTE OR 2 AND RESTART. SOMETIMES THIS WILL HAPPEN 2-6 TIMES DURING A TRIP (DEPENDING HOW FAR I AM DRIVING) OTHER TIMES IT DOESN'T HAPPEN AT ALL. I CAN DRIVE CAR FOR 2-3 WEEKS WITH NO PROBLEMS THEN ALL OF A SUDDEN THESE TWO WARNING LIGHTS COME ON AGAIN. I AM AFRAID TO DRIVE ON THE HIGHWAY FOR FEAR THIS WILL HAPPEN. THIS HAS ONLY OCCURRED WHILE DRIVING ON CITY STREETS. SOMETIMES THE LIGHTS WILL COME ON WHEN I START THE CAR. THE CAR WILL START IDLING VERY FAST

NHTSA ODI 10927498

Nov 21, 2016AirbagsCrash1 injury

TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE MAKING A RIGHT TURN, THE CONTACT CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION, A TWO INCH CONTUSION TO THE FOREHEAD, AND BRUISING OF THE FACE, NECK, AND SHOULDERS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A JUNK YARD AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS 32,800. UPDATED 02/03/17*LJ UPDATED 02/08/17.*JB

NHTSA ODI 10927295

Nov 1, 2016AirbagsTraction Control SystemCrash1 injury

TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 45 MPH IN THE RAIN, THE VEHICLE SKID OFF THE ROAD. THE VEHICLE CRASHED INTO A TREE AND LANDED IN A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED ARM, CHEST, LEG, AND FOREHEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE AND LATER TOWED TO AN INSURANCE LOT. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

NHTSA ODI 10920521

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Working with the data? Download all 325 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Jeep Patriot verdict →