What 325 owners told NHTSA about the 2011 Jeep Patriot

No dash lights, in my way to work someone cut into my(crossed solid line) lane and my vehicle hit the rear end of the vehicle that cut into my lane. Going around 55 and wearing my seatbelt, slammed on the breaks, couldn't go around without flipping my car so we collided. The front end of my car was completely destroyed and the airbags did not deploy. I am this cars second owner after my father bought it new & if he knew it would almost kill his daughter in 12 years he never would have bought it. It had no accident history and had been told the recall was fixed when it very obviously was not. We had a rep from Chrysler come and pull the crash data, and he tried to tell me there was no reason for the airbags to go off. The entire front of my car was crushed, there is no possible way they should not have triggered for the severity of the accident I was in. I smashed my head so hard on the steering wheel that I blacked out, broke my eye socket and suffered a severe concussion. I have photos/accident reports and Chrysler has the data from my car. I also think my dad has a copy of this data. I'm so so lucky I didn't die, this is absolutely a defective airbag component and something absolutely needs to be done. It's so incredibly dangerous and at this point with all of the similar incidents it would be neglectful not to open an investigation as people have died as a result of this defect.

NHTSA ODI 11627697

WHILE DRIVING THE VEHICLE ON THE HIGHWAY THE FRONT FRAME BROKE AND THE CV AND FRONT DRIVERS SIDE WHEEL FELL OFF THE VEHICLE, I HAD TO WRESTLE THE VEHICLE OFF THE ROAD. THE VEHICLE HAS HAD TO HAVE BOTH FRONT AND BACK REPLACED WITH SEVERAL OTHER PARTS THE DEALER HAD BROKE IN THE PROCESS OF "FIXING" IT

NHTSA ODI 11363211

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING 45-50 MPH, SMOKE WAS DETECTED AND THE VEHICLE SPONTANEOUSLY CAUGHT FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE INSURANCE COMPANY DECLINED TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 125,000.

NHTSA ODI 11267759

WHILE DRIVING DOWN THE ROAD AFTER PICKING UP MY 3 CHILDREN FROM DAYCARE. I WAS GOING APPROXIMATELY 25MPH AND THE FRONT DRIVER SIDE TIRE FOLDED OUTWARD. THE SUB FRAME AND CROSS MEMBERS APPARENTLY ARE DEFECTIVE.UNBEKNOWNST TO ME THERE IS A WARRANTY 10 YEAR/ UNLIMITED MILEAGE. THERE WAS ALSO A CLASS ACTION LAWSUIT ON JEEP PATRIOTS/ COMPASSES BETWEEN 2001-2007 BECAUSE OF THIS ISSUE. INSTEAD OF FIXING THE ISSUE THIS COMPANY/ MANUFACTURER HAS CONTINUED TO USE THESE DEFECTIVE PARTS ON NEWER MODELS SUCH AS MINE. I MIGHT ADD FOR SOME ODD REASON THE CLASS ACTION LAWSUIT DOESN'T COVER MY YEAR ALTHOUGH ITS THE SAME DEFECTIVE SUB FRAME AND CROSS MEMBER PARTS. ALL THEY HAVE DONE WAS OFFER THIS WARRANTY, WHICH I WAS NEVER MADE AWARE OF OR TOLD ABOUT BY THEM OR THE DEALER I MADE MY PURCHASE THROUGH. AFTER MY CHILDREN AND I NEARLY GOT SERIOUSLY INJURED OR KILLED DID I LOOK INTO THIS AND FOUND OUT. DUE TO THESE DEFECTIVE PARTS NOT ONLY WERE WE ALMOST KILLED BUT THE CAR SUFFERED SEVERE DAMAGE TO THE FRONT END AND THE TRANSMISSION AS WELL AS VARIOUS OTHER PARTS AND COMPONENTS. I STILL HAVE PAYMENTS LEFT ON THIS AUTOMOBILE AND IT IS COMPLETELY INOPERABLE AND REALLY HASN'T GOTTEN THAT MUCH USE COMPARED TO THE AMOUNT I'VE PAID ALREADY, NOT EVEN COUNTING WHAT I STILL OWE. I CALLED THE DEALERSHIP AND CORPORATE OFFICE AND THEY SEEM COMPLETELY UNCONCERNED AND UNHELPFUL IN RESOLVING THIS ISSUE. I WILL NEVER PURCHASE A JEEP/ FIAT/ CHRYSLER PRODUCT EVER AGAIN. THESE PEOPLE PUT ME AND MY FAMILY KNOWINGLY INTO A VERY UNSAFE VEHICLE AND NEARLY GOT US KILLED. IF I HAD BEEN ON THE INTERSTATE DOING 65MPH AND THIS HAD HAPPENED I WOULD NOT BE HERE WRITING THIS. ALL I CAN DO IS THANK GOD IT DECIDED TO FAIL WHEN IT DID, NOT LATER ON THE INTERSTATE. TO SUM IT UP TIRE CAME OFF, LOST STEERING CONTROL, GROUND TO A HALT IN THE STREET SIDEWAYS, CAR FLUIDS POURING ALL OVER ROAD. ALSO HAVE PICTURES OF SCENE.

NHTSA ODI 11252719

CAR SHUTS OFF QND STOPS WITHOUT WARNING EVERYTIME AFTER FILLING TANK WITH FUEL... VERY DANGEROUS ON HIGHWAY...

NHTSA ODI 11228449

I ROLLED THE JEEP AND NOT ALL THE AIR BAGS PROPERLY DEPLOYED. EVEN THE COP WAS SURPRISED. THE AIRBAG DID NOT COME OUT OF THE STEERING WHEEL.

NHTSA ODI 11208730

INVOLVED IN REAR END COLLISION 11/16/18. THE VEHICLE WAS STATIONARY WHEN HIT FROM THE REAR AT 20-30 MPH. ACTIVE HEADREST SYSTEM DEPLOYED ON THE DRIVERS SEAT BUT FAILED TO DEPLOY ON THE PASSENGER SIDE. THE AIRBAG LIGHT IS NOT ILLUMINATED SHOWING A DEPLOYMENT.

NHTSA ODI 11156541

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE CONTACT NOTICED BOILING HOT WATER COMING FROM A CLOGGED AIR CONDITIONING DRAIN TUBE, WHICH OVERFLOWED BETWEEN THE ENGINE COMPARTMENT AND THE FIREWALL. IN ADDITION, WATER DRIPPED DOWN ONTO THE LEG OF THE DRIVER AND CAUSED A BURN. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT ALSO STATED THAT THE CLOGGED AIR CONDITIONING DRAIN TUBE CAUSED WATER TO IMMERSE TO THE DRIVER'S AND PASSENGER'S SIDE FLOORBOARD, WHICH CAUSED THE TRANSMISSION MODULE TO BECOME WATER LOGGED AND FAIL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

NHTSA ODI 11001648

ON MAY 18TH 2017 MY DAUGHTER HAD A CRASH THAT RESULTED IN HER DEATH WHILE DRIVING HER 2011 JEEP PATRIOT. SHE RAN OF OF A FM ROAD, JUMPED A SMALL DRAINAGE CULVERT ON A DOWNGRADE. CONTINUED STRAIGHT AND HIT ANOTHER DRAINAGE CULVERT A LITTLE LARGER WITH CEMENT AROUND IT ON AN UPGRADE WITH THE PASSENGER SIDE FRONT TIRE. ON THE OTHER SIDE OF THE CULVERT WAS A STOP SIGN AT AN INTERSECTION. THE STOP SIDE BROKE OFF DAMAGING THE WINDSHIELD AND ROOF ON THE PASSENGER SIDE. THEN THE VEHICLE CONTINUED INTO A PRIVATE YARD WHERE THE JEEP CAME TO REST. THE JEEP HAS A STANDARD TRANSMISSION AND WAS FOUND IN 5TH GEAR. A PARAMETRIC LIVED CLOSE BY AND ATTENDED TO HER RIGHT AWAY BUT WAS UNABLE TO REVIVE HER. THE SIDE CURTAIN AIRBAGS BOTH DEPLOYED AND HER SEAT BELT LOCKED ALTHOUGH WHEN THE SEAT BELT LOCKED IS NOT KNOWN. THE FRONT AIR BAG DID NOT DEPLOY. THIS VEHICLE IS INVOLVED IN AN INCOMPLETE RECALL WITHOUT REMEDY PERTAINING TO THE OCCUPANT RESTRAINT SYSTEM DATED SEPTEMBER 13TH 2016. FCA RECALL S61. NHTSA RECALL NUMBER 16V-668. ...UPDATED 06/13/17 *BF ...UPDATED 07/11/17 *BF UPDATED 11/1/2017*JS *BF *JS *JS *JS

NHTSA ODI 10992319

TL* TAKATA RECALL. THE CONTACT OWNED A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED DOWN A HILL AND DURING A SLEET STORM, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A TELEPHONE POLE HEAD ON. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 10947552

TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE MAKING A RIGHT TURN, THE CONTACT CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION, A TWO INCH CONTUSION TO THE FOREHEAD, AND BRUISING OF THE FACE, NECK, AND SHOULDERS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A JUNK YARD AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS 32,800. UPDATED 02/03/17*LJ UPDATED 02/08/17.*JB

NHTSA ODI 10927295

TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 45 MPH IN THE RAIN, THE VEHICLE SKID OFF THE ROAD. THE VEHICLE CRASHED INTO A TREE AND LANDED IN A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED ARM, CHEST, LEG, AND FOREHEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE AND LATER TOWED TO AN INSURANCE LOT. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

NHTSA ODI 10920521

I WAS EXCALLERATING FROM A STOP AT A RED LIGHT THAT HAD JUST TURNED GREEN WHEN HALF WAY THROUGH THE INTERSECTION MY JEEP STAULED. THE TWO VEHICLES BEHIND ME REAR ENDED EACH OTHER. I SLOWLY ROLLED TO MY RIGHT . THE ETC (LIGHTING BOLT SYMBOL) AND ENGINE LIGHT CAME ON. I REPEATED THE PROCESS OF TRYING TO START AND DRIVE A FEW FEET AT A TIME AND REMOVE BATTERY TERMINALS AND CLEAN THEM. THE RPM WOULD DROP VERY FAST AND ENGINE WOULD CUT OUT WHILE IN MOTION . THIS WAS ON VERY BUSY RURAL STREETS. IT SEEM TO HAPPEN DURING ECCELERATION. I MANAGED THE TO MAKE IT HOME BY DRIVING VERY SLOW AND TRYING TO KEEP RPMS AS LOW AS POSSIBLE. AT TIMES THE ENGINE WOULD NOT START UNTIL I DISCONNECTED THE BATTERY THEN RECONNECTED. HAVE A NEW BATTERY, PCV VALVE, AND SAME ISSUES. I BELIEVE THE THROTTLE BODY ASSEMBLIES ON THESE VEHICLES ARE FAULTY AND SUFFER FROM ENGINEERING DESIGN AND WEAK INTERNAL PARTS.

NHTSA ODI 10823317

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, A VEHICLE CAME ACROSS FROM THE OPPOSITE LANE AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE, THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT PRETENSIONERS FAILED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WITH THE DIAGNOSES UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 10747486

ANTI-LOCK BRAKING SYSTEM LIGHT TURNED ON, THEN THE ANTI-SKID LIGHT TURNED ON, THEN VEHICLE ENGAGED IN FOUR WHEEL DRIVE ON ITS ONE. REAR PASSENGER SIDE WHEEL LOCKED UP AND VEHICLE SWERVED TO THE RIGHT OFF THE ROAD.

NHTSA ODI 10734555

I WAS ON A SHORT TRIP WHEN A CAR BEHIND ME FRANTICALLY WAVED ME TO STOP AND INFORMED ME THAT MY JEEP WAS ON FIRE. THE EXHAUST BURNT A WHOLE THROUGH THE REAR BUMPER AND MELTED THE BUMPER. I HAD NO INDICATION THAT THIS WAS HAPPENING. *TR

NHTSA ODI 10694309

TL* THE CONTACT OWNED A 2011 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT EXPERIENCED A HEART ATTACK AND CRASHED INTO A HOUSE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURED RIBS AND AN INJURED SPINE AND NOSE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE VIN PROVIDED WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10659334

I WAS DRIVING IN WAUSAU, MY JEEP STOPPED, I ACCELERATED-NOTHING. I HAD CARS BEHIND ME HONKING AND THE ONE DIRECTLY BEHIND ME WAS COMING UP FAST, I STEERED TO THE RIGHT AND MANAGED TO MAKE IT INTO A SNOWBANK. I TURNED MY CAR OFF, RESTARTED IT. SAT FOR ABOUT 10 MINS WITH HAZARDS ON AND WAS ABLE TO DRIVE BACK HOME TO EAU CLAIRE. IN FEBRUARY I REPLACED MY TRANSMISSION. MY TRANSMISSION NEVER WENT OUT. MY VEHICLE WOULD JUST GET STUCK IN REVERSE, I'D HAVE TO PUT IN DRIVE, BACK TO REVERSE, THEN TO DRIVE AGAIN TO GO. IN ADDITION I HAD TWO MORE EPISODES, ONE WITH MY TWELVE YEAR OLD IN THE VEHICLE WITH ME WHERE IT JUST STOPPED ACCELERATING. SO I HAVE A NEW TRANSMISSION IN. I HAVE ALSO FILED A SEPARATE COMPLAINT REGARDING TREAD WEAR ON NOW TIRES, BUT IT'S A FEW WEEKS LATER AND SOMETHING STILL ISN'T RIGHT. I'M NOT GETTING STUCK IN REVERSE ANYMORE, IT'S ONLY BEEN A MONTH, BUT I HAVEN'T HAD THE JEEP STOP, BUT IT FEEL LIKE THE (EXCUSE MY LACK OF MECHANICAL [XXX]) FUEL ISN'T GETTING TO WEAR IT NEEDS TO GO FAST ENOUGH BECAUSE SOMETIMES IT DOESN'T ACCELERATE (IT'S BEEN OVER 30 DEGREES ALL WEEK, IT'S NOT DUE TO NOT HAVING THE CAR WARM UP). THEN WHEN IT DOES CHOOSE TO ACCELERATE IT "JUMPS" TO IT. OVERALL IT'S JUST NOISY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10568785

DRIVER LEFT ROAD, PROCEEDED OVER A SHORT GRASSY AREA, UP INTO TREES, HIT A TREE HEAD ON /RIGHT SIDE, THEN ROLLED TO THE LEFT DOWN AN EMBANKMENT. THE LEFT SIDE AIR BAGS DID NOT DEPLOY. INJURIES INCLUDED TRAUMATIC BRAIN INJURY. THE RECALL NOTICE FOR SIDE AIR BAGS ARRIVED BY MAIL A FEW DAYS LATER. WE CAN SUPPLY MILEAGE ON CAR LATER BUT PROBABLY UNDER 15,000 MILES. *TR

NHTSA ODI 10543690

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE CONTACT ATTEMPTED TO DECELERATE AND THE BRAKE PEDAL WENT TO THE FLOOR. THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT INJURED THEIR RIGHT KNEE IN THE CRASH. THE POLICE REPORTED TO THE SCENE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,333. *TR

NHTSA ODI 10507049

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH AND FELL ASLEEP BEHIND THE WHEEL. AS A RESULT, THE CONTACT CRASHED INTO A GUARD RAIL. THE VEHICLE WENT AIRBORNE OVER A BRIDGE AND CRASHED 30 FEET UNDER THE BRIDGE, ON THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY DURING IMPACT. THE CONTACT SUSTAINED NO PERSONAL INJURY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SAVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA ODI 10503632

AFTER HEARING A NOISE IN MY EXHAUST SYSTEM, I CHECKED UNDER THE CAR AND FOUND MY MUFFLER LOCKED UP ABOUT 2 TO 3 INCHES WITH THE EXHAUST PIPE POINTING DIRECTLY AT THE BACK OF MY PLASTIC BUMPER. MY BUMPER WAS DISTORTED AND MELTING. I CAUGHT THIS PROBLEM BEFORE A FIRE STARTED BUT AM CONFIDENT THIS WOULD HAVE IGNITED. I THEN REACHED UP AND PULLED WITH A LITTLE FORCE DOWN ON THE MUFFLER AND IT SNAPPED BACK INTO THE CORRECT POSITION. THERE IS NO DAMAGE TO THE UNDERSIDE OF THE VEHICLE JUST THE DAMAGE TO THE MELTED BUMPER. I WENT TO A DEALERSHIP AND SHOWED THE SERVICE MANAGER THE PROBLEM. HE TOOK PICTURES AND CONTACTED CHRYSLER. AFTER WAITING ALMOST TWO WEEKS, THE SERVICE MANAGER CONTACTED ME AND TOLD ME CHRYSLER WOULD REPAIR MY BUMPER AS A COURTESY. I ASKED HIM IF THEY WERE GOING TO FIX THE PROBLEM WITH THE MUFFLER/HANGER BUT THEY REFUSED. I AM NOW DOING WHAT I CAN TO INFORM PEOPLE OF THE PROBLEM AND TRYING TO GET THE PROBLEM FIXED. I ALSO FOUND A VIDEO AT OREGONLIVE.COM WHICH DETAILS THE SAME PROBLEM WITH MY VEHICLE. *TR

NHTSA ODI 10500752

I WAS DRIVING ON NB I-5 IN A 2005 SUBARU. THE VEHICLE IN FRONT OF ME WAS THIS 2011 JEEP PATRIOT THAT I AM COMPLAINING ABOUT. WE WERE DRIVING APPROX. 65MPH. I WAS NOT TAILGATTING! THE JEEP PATRIOT'S POWER DIED. THE DRIVER THOUGHT SHE WAS NOT GETTING GAS AND KEPT HITTING THE GAS PEDAL. SHE NEVER HIT THE BRAKE. I DID NOT SEE A BRAKE LIGHT AND IT TOOK ME A COUPLE SECONDS TO REALIZE SHE HAD SLOWED, THEN STOPPED (THAT IS WHY I PUT SHE WAS GOING APPROX. 30MPH). RESEARCH SHOWS IT TAKES 2-1/2 TIME LONGER TO BRAKE IF YOU DO NOT SEE BRAKE LIGHTS. SHE DID NOT PULL OVER TO THE MEDIAN. NEEDLESS TO SAY, BY THE TIME I SLAMMED ON MY BRAKES, I HIT HER. I WAS STILL GOING ABOUT 55MPH. MY AIRBAGS DEPLOYED. MY 85 YEAR OLD MOTHER WAS IN THE CAR WITH ME AND WAS SERIOUSLY INJURED. I WAS ALSO INJURED BUT WAS ABLE TO RECOVER IN A MATTER OF 6-8 WEEKS. AS I RESEARCH THIS VEHICLE, I FIND THAT NOT ONLY THE 2011 PATRIOT HAS THIS PROBLEM, BUT SO DOES THE 2012 PATRIOT. WHEN IS JEEP GOING TO DO SOMETHING ABOUT THIS PROBLEM. APPARENTLY JEEP MECHANICS KNOW THIS PROBLEM OCCURS BUT DO NOT KNOW WHY. BTW, THIS WAS A RENTAL VEHICLE FOR THE DRIVER OF THE PATRIOT. *TR

NHTSA ODI 10468517

RIGHT FRONT TIRE BLEW OUT CAUSING LOSS OF CONTROL OF VEHICLE IN SHARP CURVE. VEHICLE STRUCK CONCRETE CULVERT WITH LEFT SIDE AND FLIPPED AT LEAST TWICE, LANDING RIGHT SIDE UP. *TT

NHTSA ODI 10462740