What 325 owners told NHTSA about the 2011 Jeep Patriot

TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. WHILE DRIVING AT ANY SPEED, AN UNUSUAL NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTOLAND CHRYSLER JEEP DODGE RAM (800-288-6526, LOCATED AT 170 US-22, SPRINGFIELD TOWNSHIP, NJ 07081) WHERE IT WAS DIAGNOSED THAT THE CROSS MEMBER WAS ROTTED OUT AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,212.

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I BOUGHT THE PATRIOT NEW AND IT WAS TAKEN IN FOR REGULAR SERVICE AND NEVER GAVE ANY WARNING BEFORE EXPERIENCING CRITICAL PROBLEMS WHILE DRIVING. ON 2 OCCASIONS THE PATRIOT LOST POWER WHILE DRIVING, LEAVING ME IN A VERY DANGEROUS SITUATION IN BUSY TRAFFIC. THE FIRST TIME I WAS TOLD THE CRANKSHAFT SENSOR FAILED AND HAD TO BE REPLACED. YESTERDAY I WAS DRIVING IN ON A BUSY CITY STREET WHEN THE JEEP NO LONGER ACCELERATED ACCOMPANIED BY A LOUD POPPING SOUND. NOW I NEED A NEW TRANSMISSION ON A CARE WITH 91,000 MILES. THERE HAVE ALSO BEEN RECURRENT OVERHEATING PROBLEMS THE REPAIR SHOP CANNOT EXPLAIN. I NO LONGER FEEL SAFE DRIVING A JEEP PATRIOT.

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INVOLVED IN REAR END COLLISION 11/16/18. THE VEHICLE WAS STATIONARY WHEN HIT FROM THE REAR AT 20-30 MPH. ACTIVE HEADREST SYSTEM DEPLOYED ON THE DRIVERS SEAT BUT FAILED TO DEPLOY ON THE PASSENGER SIDE. THE AIRBAG LIGHT IS NOT ILLUMINATED SHOWING A DEPLOYMENT.

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VEHICLE WILL STALL WHILE IN OPERATION AND THE MOTOR WILL COMPLETELY STOP AND THE STEERING WILL LOCK-UP. A SENSOR IS BEING TRIGGERED REFERRED TO AS A "CRANKSHAFT POSITION SENSOR". WAS TOLD THAT THIS SENSOR NEEDED BE REPLACED AS WELL AS THE WIRING HARNESS THAT GOES TO THE SENSOR. JEEP IS DOING NOTHING ABOUT THIS SEROUS SAFETY ISSUE AND IS PLACING THE LABOR AND COST OF REPAIR ON ME THE "CONSUMER". THERE APPEARS TO BE SOME HISTORY OF THIS HAPPENING WITH OTHER VARIOUS YEARS OF THIS SAME VEHICLE AND THEY NEED TO DO A RECALL FOR ALL VEHICLES. MY VEHICLE WAS BEING DIAGNOSED FOR 10 HOURS AND STILL WASN'T REPAIRED BECAUSE THEY DIDN'T HAVE THE PARTS TO FIX THE PROBLEM. THIS ALSO HAPPENS WHILE THE VEHICLE IS IDLE AND RANDOMLY WON'T START ON OCCASION. THIS HAS BEEN GOING ON NOW FOR SEVERAL MONTHS AND AFFECTS THE RPMS, WHICH BOUNCE FROM AROUND 4,000 TO 2,000 AND THE OVERALL FUEL CONSUMPTION. I HAVE BEEN GETTING HORRIBLE FUEL MILEAGE BECAUSE OF THIS. IT ALSO HAS SOMETHING TO DO WITH THE FACTORY INSTALLED AUTO-START, WHICH WON'T WORK BECAUSE OF THESE NON-FUNCTIONING SENSORS.

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WHILE TRAVELING GOING DOWN THE ROAD UNDER VERY COMMON CONDITIONS AS FAR AS SMOOTHNESS OF ROAD, THE PASSENGER SEAT HEADREST DEPLOYED ALL OF A SUDDEN. I UNDERSTAND FROM READING ONLINE ARTICLES ABOUT THIS PART, THIS IS TO HAPPEN DURING AN ACCIDENT. HOWEVER, I ALSO READ THAT MANY HAVE HAD THIS ISSUE WITH HEADREST DEPLOYING UNDER NORMAL DRIVING SITUATIONS. THIS SEEMS TO BE A VERY DANGEROUS SITUATION IF IT WERE TO HAPPEN IN THE DRIVERS SEAT.

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DURING NORMAL DRIVING CONDITIONS, CAR WAS UNDER BRAKING, WHEN A LOUD BANG WAS HEARD. IMMEDIATELY AFTER, FREQUENT POPPING/ BANGING WAS HEARD FROM THE FRONT END. AFTER JACKING THE CAR UP AND LOOKING FOR THE SOURCE OF THE NOISE, IT WAS NOTICED THAT THE FRONT FRAME CROSSMEMBER SUBFRAME CRADLE HAD RUSTED SEVERELY ENOUGH THAT IT BROKE WHERE THE FONT SUSPENSION CONNECTS TO IT. VEHICLE IS UNSAFE TO DRIVE NOW.

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HI THERE, I AM EXPERIENCING A STRANGE ISSUE, WHERE MY PATRIOT WILL SHAKE/VIBRATE REALLY BAD WHEN IN DRIVE AND SITTING IDLE (LIKE AT A RED LIGHT WITH THE FOOT ON THE BRAKE). IF I PLACE IT IN PARK, NEUTRAL OR START DRIVING THE HEAVY VIBRATION GOES AWAY.MOTOR MOUNTS OK, I HAVE A PROBLEM WITH THE CRANKSHAFT SENSOR BEFORE BUT IS BEEN REPLACED. ANYONE ELSE HAVING A SIMILAR ISSUE, OR HAVE ANY INSIGHT? I HAVE A 2007 JEEP PATRIOT LIMITED WITH ABOUT 80K

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SUB FRAME HAS ROTTED OUT TO THE POINT ITS FALLING APART. YOU CAN LITERALLY START TO HEAR IT CRACKING. THIS IS IN A CAR THAT IS A "GROCERY GETTER" THAT IS STORED IN A GARAGE AT ALL TIMES WITH 73,000 MILES ON IT. VERY UNSAFE AND COULD EASILY KILL SOMEONE.

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2011 JEEP PATRIOT WAS PURCHASED BRAND NEW SEPT 2011. JUST HAD IT IN THE SHOP AS SOMETHING WAS NOT RIGHT AND CAUSING OUR TIRE TO WEAR UNEVENLY. THEIR INSPECTION FOUND THE SUB FRAME IS NOW ROTTED OUT DUE TO RUST AFTER ONLY 6 YEARS! THIS VEHICLE HAS ALSO BEEN VERY WELL MAINTAINED. THIS IS BULL CRAP. THANK GOD WE NOTICED OURS BEFORE SOMETHING CATASTROPHIC HAPPENED, BUT THIS HAS VERY REAL POTENTIAL TO CAUSE SERIOUS INJURY OR DEATHS IF THE FRAME WERE TO FAIL WHILE DRIVING. AND THERE ARE TONS AND TONS OF COMPLAINTS REGARDING THIS EVERYWHERE ONLINE. CHRYSLER JUST DOESN'T WANT TO DEAL WITH IT. TOTAL BULL CRAP. TOOK IT TO THE DEALER TO HAVE IT FIXED UNDER THE EXTENDED WARRENTY THAT WAS PUT IN PLACE BECAUSE OF THIS ISSUE, AND OF COURSE THEY SAY THERE ARE LOTS OF OTHER PARTS THAT ARE CONNECTED TO THE SUB FRAME THAT ALSO NEED TO BE REPLACED WHICH ARE NOT COVERED. SO BASICALLY THIS 6 YEAR OLD CAR ISN'T WORTH FIXING. SOMETHING NEEDS TO BE DONE. THERE WERE ALSO OTHER SAFETY RECALLS FOR THIS SAME MODEL.

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TAKATA RECALL: I HAD A REPAIR DONE TO MY JEEP PATRIOT TWO WEEKS AGO. THE REPAIRS WERE OVER 800$. I HAD TO HAVE THE TWO FRONT CONTROL ARMS, BALL JOINTS, AND TIE RODS REPLACED. AS I WAS DRIVING TO WORK, I LOST STEERING AND NOW NOT ABLE TO DRIVE MY VEHICLE.

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I HAVE BEEN EXPERIENCING THE CAR WANTING TO STALL OUT. IT IS AS IF THE GAS IS NOT GETTING TO THE ENGINE. I BEGIN TO LOSE POWER AND STEERING. I GUN THE GAS, BUT IT HESTITATES. THIS IS HUGELY DANGEROUS. I AM THE ORIGINAL OWNER AND HAVE SERVICED IT REGULARLY, AND TO THIS DAY ONLY ABOUT 44K ON IT. THIS IS SCARING ME. MY MECHANIC JUST PUT DRY GAS IN TO PERHAPS ALLEVIATE ANY POSSIBLE WATER IN THE TANK AFTER A RECENT FILL-UP. I HAVE BEEN READING OF MANY OTHERS HAVING THE SAME PROBLEM. THIS IS TIME FOR A RECALL, FOLKS. HAD I NOT BEEN ON BACK ROADS, I COULD BE DEAD, AS COULD OTHERS. I WILL NOT DRIVE THIS ON THE HIGHWAY AND I NEED ACTIONS, AS DO MANY OTHERS WHO HAVE COMPLAINED. WE HAVE WAY TOO MANY JEEPS WITH THIS PROBLEM. STEP UP, PLEASE.

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TOOK IT TO GET SOME REGULAR MAINTENANCE DONE AND WAS TOLD THE SUBFRAME WAS ROTTED AND BE CAREFUL DRIVING. WAS TOLD IT WAS IN A SPOT THAT WAS UNUSUAL PLACE TO RUST OUT AND TO CONTACT CHRYSLER TO SEE IF THERE WAS A RECALL, THERE IS NOT

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GOING DOWN THE ROAD AND THE ENGINE STALLED. GAVE NO WARNING JUST SHUT OFF. I HAD MY HUSBAND AND 8 MONTH OLD IN THE CAR. THE ENGINE DID START BACK UP.

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WHEN I PRESS ON THE GAS TO ACCELERATE MY VEHICLR STALLS AND DOES NOT MOVE THEN JERKS VERY QUICKLY FLYING MY CAR FORWARD. I WAS TOLD I NEED A NEW TRANSMISSION AT 115,000 MILES. JEEP HAS KNOWLEDGE OF THE EARLY CVT TRANSMISSION FAILURES AND WILL NOT REPLACE THEM. VERY UNSAFE.

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WHEN FILLING THE GAS TANK FULL, THE ENGINE STALLS AND HESITATES FOR ABOUT 30 SECONDS AFTER FIRST STARTING THE ENGINE BACK UP AFTER THE FILLING OF THE TANK. IT CAUSES MY ENGINE TO COMPLETELY STOP WORKING AND I HAVE TO TURN THE KEY OFF AND RESTART THE ENGINE. I HAVE STALLED OUT IN TRAFFIC CAUSING THE CHANCE FOR AN ACCIDENT. THIS HAPPENS AS I TURN THE CAR BACK ON AND BEGIN DRIVING RIGHT AFTER FILLING THE TANK FULL OF GAS.

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FAULTY IRREPARABLE CVT TRANSMISSION WHICH GAVE OUT ON ME ON A NOTORIOUSLY HIGH-TRAFFIC FREEWAY. RECURRING ISSUE AMONG JEEP PATRIOT OWNERS. JEEP FINALLY STOPPED USING THIS FAULTY TRANSMISSION IN THEIR 2014 MODELS.

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REQUESTED A TOTAL OF $5,102.35 FOR DIAGNOSIS AND REPAIRS FOR A WELL-DOCUMENTED FAULTY CVT TRANSMISSION WHICH STARTED FAILING AFTER AROUND 90K MILES, DESPITE TAKING EXCELLENT CARE OF THE VEHICLE.

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MY JEEP PATRIOT 2011, WAS DRIVING PERFECTLY FINE, I STARTED IT UP ONE SATURDAY AFTERNOON 2 WEEKS 1 DAY AGO, WHILE DRIVING DOWN THE STREET 15 MINUTES INTO MY DRIVE, THE JEEP IMMEDIATELY STOPPED ACCELERATING. THE ENGINE LIGHT, TRACTION CONTROL LIGHT, AND THE OTHER ONE WITH SQUIGGLY LINES AND BRACKETS WITH AN EXCLAMATION MARK, CAME ON 30 SECONDS AFTER IT JUST STOPPED ACCELERATING. I HAD TO CAUTIOUSLY TURN INTO A PARKING LOT, AND I TURNED OFF THE CAR. I LOOKED AT THE MANUAL, AND COULDN'T FIND ANYTHING ABOUT WHAT WOULD BE WRONG. I THEN LOOKED AT GOOGLE, AND SAW THAT ALOT OF PEOPLE HAVE HAD THE SAME ISSUE. I TURNED THE CAR BACK ON, AND TRIED TO DRIVE IT, IT WOULD NOT ACCELERATE, AND WOULD ONLY GO APPROXIMATELY 5KM/H AT BEST. SO I HAD TO HAVE A TOW TRUCK COME PICK UP MY JEEP AND TAKE IT TO A SHOP. I HAVE NOW HAD 3 SHOPS TAKE A LOOK AT IT. THE FIRST SHOP REPLACED THE TCM (TRANSMISSION CONTROL MODULE), AND SAID IT WOULD FIX IT. WHEN THE PART CAME IN AND IT WAS PUT INTO THE JEEP. IT DIDN'T FIX IT. SAME ISSUES, ABSOLITELY NO HELP. THEY TOOK ANOTHER LOOK AT IT, AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG. COSTING ME 1000.00 FOR THE PART, AND THEIR LABOUR. THEN I TOWED IT TO 2 OTHER SHOPS. THEY COULDN'T FIGURE OUT WHAT'S WAS WRONG WITH IT EITHER. COSTING ME 500$ AT BOTH PLACES WITH NO HELP, AND MY JEEP STILL CURRENTLY WILL NOT RUN!!! I AM WITHOUT A CAR. MY JEEP ONLY HAS 80,000 KM ON IT!!! AND I STILL OWE 3.5 YEARS WORTH OF PAYMENTS ON IT! BUT IT CANNOT BE FIXED!!!??? NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT!!! NOT EVEN A JEEP/DODGE CHRYSLER DEALERSHIP SERVICES CENTER!!!

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WHILE DRIVING ON THE HIGHWAY THE ENGINE DIED WHILE I WAS TRAVELING AT 75MPH. PRIOR TO THE ENGINE DYING THERE WEREN'T ANY ISSUES. IT SIMPLY STOPPED RUNNING AND I HAD TO COAST TO THE SHOULDER. ONCE STOPPED I TURNED THE IGNITION OFF AND THEN RESTARTED WITHOUT AN ISSUE. THEN THE ENGINE DIED A SECOND TIME AS I WAS MERGING WITH TRAFFIC. AFTER I PULLED OVER AGAIN I WENT THROUGH THE START UP PROCESS AND I WAS ABLE TO GET TO WORK. WHILE OUT AT LUNCH THE ENGINE DIED AGAIN WHILE I WAS DRIVING IN A RESIDENTIAL AREA. THIS ISSUE JUST STARTED TODAY AND IT HAS ME HESITANT TO DRIVE, BUT THIS IS MY ONLY VEHICLE. I PLAN TO TAKE IT TO THE DEALERSHIP TOMORROW, BUT I'VE BEEN READING OTHER PEOPLE WHO HAVE HAD THIS ISSUE AND THE DEALERSHIP TELLING THEM THAT THEY CANNOT RECREATE THE PROBLEM. SO I'M TRYING NOT TO GET MY HOPES UP.

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WE HAVE BEEN HAVING A RE-OCCURRING ISSUE WHERE AFTER FILLING THE GAS TANK, THE CAR WILL STALL SHORTLY AFTER LEAVING THE GAS STATION. THE LATEST INCIDENT HAPPENED ON MAY 6, 2018 AFTER FILLING THE TANK AND LETTING THE PUMP'S AUTO-SHUTOFF STOP FUELING. LEAVING THE GAS STATION I PULLED OUT INTO A HIGH-SPEED 4 LANE ROAD AND AS I ACCELERATED THE ENGINE SHUT DOWN. AS A RESULT OF THE STALL I IMMEDIATELY LOST ALL POWER STEERING AND POWER BRAKING ABILITY AND WAS ALMOST STRUCK BY CARS BEHIND ME AS WE ALL EXPECTED ME TO BE ABLE TO ACCELERATE UP TO CRUISING SPEED. I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD AND RE-START THE ENGINE. AFTER THIS INITIAL STALL, THE CAR RAN NORMALLY. THIS HAS HAPPENED SEVERAL TIMES, WITH EACH ENGINE STALL OCCURRING SHORTLY AFTER REFUELING. THE IMMEDIATE LOSS OF POWER IS A MAJOR SAFETY ISSUE AND SHOULD BE INVESTIGATED IMMEDIATELY.

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I FILLED MY GAS TANK UP TODAY. AS I GOT ABOUT 3 MILES FROM THE GAS STATION THE CAR BEGAN TO SPUTTER AND LOSE ITS ABILITY TO ACCELERATE EFFICIENTLY THROUGH ALL THE GEARS. THE CAR WAS RUNNING ROUGH FOR ABOUT 15 MILES UNTIL I PULLED INTO MY DRIVEWAY, AND BEGAN MAKING A WEIRD SOUND OUT OF THE EXHAUST, STILL IDLING ROUGH WHEN PARKED. I LOOKED INTO IT ONLINE AND MANY JEEP PATRIOT OWNERS ARE COMPLAINING OF SIMILAR ISSUES AFTER FILLING UP WITH GAS. THEY;RE SAYING IT'S AN ISSUE WITH A "FUEL TANK ROLLOVER VALVE" OR A "VAPOR LIQUID SEPARATING VALVE." EITHER WAY THIS ISSUE IS DANGEROUS AND NEEDS TO BE ADDRESSED WITH A RECALL OF THE VEHICLES TO ENSURE THE SAFETY OF THEIR OPERATORS IN THE FUTURE.

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CAR ENGINE CUTS OUT WHILE STATIONARY OR TRYING TO START MOVING. STEERING WHEEL AND SHIFTER LOCKS UP. THEN TYPICALLY RESTARTS RIGHT AWAY. CHECK ENGINE LIGHT THENS COMES ON, BUT NOTHING SHOWS UP WHEN RUNNING DIAGNOSTICS. VERY SCARED THIS WILL HAPPEN TO ME WHILE GOING 70 ON A HIGHWAY. I COULD EASILY BE HIT. THIS SEEMS TO BE A VERY COMMON PROBLEM AMONG THIS TYPE OF CAR.

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CRANKSHAFT POSITION SENSOR A FAULTED ON THE HIGHWAY. UNABLE TO TURN STEERING WHEEL TO THE RIGHT AND SPEED DIDN'T GO ABOVE 40 MPH. ENGINE SHUT OFF DURING THE EVENT AS WELL.

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I AM MAKING A COMPLIANT TO YOUR COMPANY ABOUT MY AIRBAGS AND SEAT BELT PRETENSION. I RECEIVED A RECALL NOTICE IN JULY 2017 AND WENT ONLINE TO FIND OUT HOW AND WHERE TO GET THE RECALL ISSUE HANDLED. WHILE ONLINE I WAS INFORMED THAT THE PARTS NEEDED TO CORRECT MY SEATBELT AND AIRBAG PROBLEM WAS NOT IN. I APPLIED TO RECEIVE AN EMAIL TO INFORM ME OF WHEN THE PART(S) NEEDED TO CORRECT THIS ISSUE WOULD BE IN. I WAS GIVEN A REFERENCE NUMBER SINCE 7/24/17 AND I HAVE NOT RECEIVED ANYTHING ON GETTING MY CAR REPAIRED. I DRIVE THIS CAR DAILY AND WOULD LIKE TO KNOW WHEN IT WILL BE REPAIRED. MY FEELINGS OF SAFETY OR CONSTANTLY BEEN TESTED AS I HAVE TO TRAVEL DAILY AND THIS IS MY SOURCE OF TRANSPORTATION. I FEEL THAT 6 MONTHS HAS BEEN LONG ENOUGH TO WAIT FOR SOMETHING TO BE DONE. YOUR COMPANY HAS NOT ADDRESSED THIS ISSUE IN A TIMELY MANNER AND NO UPDATES HAVE BEEN EMAILED OR SENT TO ME. I BELIEVE THAT FOR SOME REASON I HAVE BEEN OVERLOOKED. I AM STILL AWAITING THE PARTS NEEDED WITH A LIST OF AVAILABLE DATES TO GET SERVICED IN MY COMMUNITY. VERY DISAPPOINTED IN HOW THIS SITUATION HAS BEEN HANDLED. I HAVE NOT BEEN IN AN ACCIDENT OR HAD ANY SERIOUS ISSUES WITH MY VEHICLE. I AM MAKING THIS COMPLAINT BECAUSE I FEEL THAT YOU AS A COMPANY HAS NEGLECTED TO FULFILL YOUR DUTY AND PROVIDE ME WITH THE SAFETY MEASURES DESERVING OF A CONSUMER.

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HAD TO REPLACE REAR LINKAGE..2 TIRES WORN PAST USE AS WELL... YEAR AND A HALF LATER..SAME THING...NOT A HAPPY JEEP OWNER.

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