What 144 owners told NHTSA about the 2011 Hyundai Genesis Coupe

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. THE CONTACT STATED THAT THERE WAS A INCREASED IN STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN 13V489000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

NHTSA ODI 10864197

TL* THE CONTACT OWNS A 2011 HYUNDAI GENESIS. WHILE DRIVING 35 MPH MERGING INTO TRAFFIC, THERE WAS NO RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES FAILED AND THE VEHICLE JUMPED A CURB. THERE WERE NO INJURIES. THE FRONT BUMPER AND FRONT AND REAR WHEELS WERE DAMAGED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 68,000.

NHTSA ODI 10862240

TUESDAY FEBRUARY 2, 2016 I WAS DRIVING ON OLYMPIC BLVD APPROXIMATELY 35 PMH. AS I ATTEMPTED TO TURN RIGHT ON THE ROUND ABOUT TO THE AVENUE OF THE STARS I WAS UNABLE TO BRAKE. I FLOORED THE BRAKE PEDAL AND THE BRAKES WERE UNRESPONSIVE. I ATTEMPTED TO BRAKE AGAIN BUT BY THAT TIME IT WAS TOO LATE. MY CAR HIT AND DROVE ONTO THE CURB WHERE IT REMAINED UNABLE TO MOVE UNTIL AAA ARRIVED. I BROKE BOTH LEFT WHEELS AND THE AXEL ALONG WITH OTHER SERIOUS DAMAGE TO THE FRONT OF MY VEHICLE.

NHTSA ODI 10852083

THE BRAKE PEDAL WOULD BECOME SOFT WHILE DRIVING AND WOULD TRAVEL TO THE FLOOR WITH LITTLE TO NO STOPPING POWER. SEVERAL TIMES BOTH ON CITY STREETS AND FREEWAYS THE VEHICLE BECAME DIFFICULT TO SLOW OR STOP AND ALMOST RESULTED IN SEVERAL COLLISIONS. THE VEHICLE HAD BEEN RECALLED AND PREVIOUSLY SERVICED WITH NEW BRAKE FLUID PER NHTSA CAMPAIGN 13V489000. AT 59,000 MILES I HAD ALERTED THE HYUNDAI SERVICE DEPARTMENT ABOUT THE BRAKE FAILURE. THEY WERE UNABLE TO REPRODUCE THE PROBLEM. THE PROBLEM PERSISTED AND NOW THEY WERE ABLE TO REPRODUCE THE ISSUE. THE INTERMITTENT FAILURE OF THE BRAKE SYSTEM IS LIFE THREATENING AND NEEDS TO BE ADDRESSED. THEIR IS QUITE OBVIOUSLY DEGRADATION OF THE BRAKE SYSTEM COMPONENTS DUE TO THE ORIGINAL BRAKE FLUID NOT HAVING CORROSION INHIBITORS.

NHTSA ODI 10840468

I WAS DRIVING AT 35 MPH IN THE LANE, THE CAR ON THE LEFT LANE HIT THE REAR BODY AND TIRE OF DRIVER SIDE, BUT THE CAR DIDN'T STOP EVEN AFTER THE IMPACT. AFTER THE COLLISION, I PRESSED VERY HARD ON THE BRAKE PEDAL TO STOP, BUT IT KEPT MOVING, EVEN INCREASED ITS SPEED UP TO 60 MPH, AND TURNED INTO THE DIFFERENT DIRECTION. ALSO THE WHEEL WAS STUCK BY ITSELF AND I WAS NOT ABLE TO TURN ANYWHERE WITH MY HANDS. IT WENT OFF THE OPPOSITE SIDE OF THE ROAD WITHOUT ANY CONTROL. 20 YEARS OLD TOYOTA CAMRY WAS ABLE TO STOP AT THE SPOT OF COLLISION, BUT HYUNDAI GENESIS COULDN'T. THE WHEEL AND THE BRAKE WERE BOTH STUCK AND UNABLE TO BE CONTROLLED AND CRASHED INTO THE ELECTRIC POLE. THE AIR BAG WAS DEPLOYED, AND HYUNDAI GENESIS WAS TOTALED. IN 2014, THE BRAKE RECALL SERVICE WAS RECEIVED TWO TIMES FROM THE DEALER. THERE MUST BE THE MECHANICAL FAILURE IN THE BRAKE, SPEED CONTROL, AND THE WHEEL WHICH CAUSED THIS TOTAL LOSS. I WAS INJURED AND TAKEN BY THE AMBULANCE LATER. I NEVER HAD ANY ACCIDENTS LIKE THIS BEFORE WITH ANY OTHER CARS! *TR

NHTSA ODI 10651755

TWICE IN LAST MONTH I WAS DRIVING IN TRAFFIC AND HAD A TOTAL LOSS OF BRAKES ALMOST HITTING THE CAR DIRECTLY IN FRONT OF ME. I PUSHED THE BRAKE PEDAL IN BOTH CASES TO THE FLOOR AND MY CAR WAS NOT STOPPING. I WAS ABLE TO GET THE CAR TO FINALLY SLOW DOWN AFTER PUSHING THE PETAL AGAINST THE FLOOR AS HARD AS I COULD. NEEDLESS TO SAY THIS WAS A VERY FRIGHTENING EXPERIENCE BOTH TIMES. I TOOK THE VEHICLE IN TO THE DEALERSHIP AFTER RECEIVING A RECALL NOTICE IN THE MAIL. I WAS TOLD THAT THEY REPLACED THE BRAKE FLUID PER THE 114 RECALL AND THAT THEY WERE ABLE TO REPRODUCE THE STOPPING ISSUE. THE DEALERSHIP STATED THAT THE ABS MODULE WAS NOT OPERATING PROPERLY AND THAT IT WAS GOING TO BE A $2200 FIX THAT I WAS RESPONSIBLE FOR PAYING FOR AND THAT THE RECALL DID NOT COVER THE REQUIRED PARTS AND LABOR AND THAT THE WARRANTY AND EXTENDED WARRANTY THAT I HAVE WOULD NOT COVER THE REPAIRS. IT SEEMS THEY ONLY REPLACED THE FLUID THAT WAS CAUSING THE ISSUE WITH THE MODULE, BUT WOULD NOT TAKE RESPONSIBILITY FOR REPLACING THE CRITICAL PARTS THAT THE BRAKE FLUID COMPROMISED. I CAN NOT AFFORD TO FIX THIS CAR AND AM BEING TREATED LIKE IT IS MY RESPONSIBILITY TO FIX THE ISSUE THEY CAUSED. I AM STILL DRIVING AN UNSAFE CAR BECAUSE I HAVE NO CHOICE. WHAT IS MY RECOURSE? *TR

NHTSA ODI 10562441

THIS HAS HAPPENED A TOTAL OF 4 TIMES SINCE I HAVE OWNED THE CAR. THE FIRST HAPPENED A FEW MONTHS AFTER PURCHASING THE CAR, WHEN TRYING TO STOP FROM 40MPH AT A RED LIGHT. THE BRAKES FAILED AND I RAN THE RED LIGHT AVOIDING ANY ACCIDENT. I DROVE APPROXIMATELY 25 MORE MILES WITH NO OCCURRENCE THE REST OF THE WAY HOME. NEXT MORNING WHEN DRIVING INTO THE GAS STATION AS I HIT THE DRIVEWAY ENTRANCE APPROXIMATELY 15MPH I WAS BRAKING AND THEN BRAKES WENT TO THE FLOOR AND I HAD TO PUMP THE BRAKES SEVERAL TIMES BEFORE THE PRESSURE CAME BACK AND I FINALLY STOPPED. I TURNED AROUND DROVE IT TO THE DEALER WITH NO OTHER ISSUES ALONG THE 8 MILE DRIVE. DEALER CHECKED ALL NORMAL ISSUES DROVE IT THEMSELVES AND WERE NOT ABLE TO FIND ?DUPLICATE THE COMPLAINT?. APPROXIMATELY 8 MONTHS LATER AFTER DRIVING 25 MILES ON THE FREEWAY I WAS EXITING MY EXIT TO WORK SLOWING DOWN AT APPROXIMATELY 30MPH WHILE BRAKING AND SLOWING DOWN THE BRAKES WENT TO THE FLOOR AND ALL PRESSURE WAS LOST I PUMPED THE BRAKES AND THEY WORKED. 2 WEEKS AGO I WAS DRIVING SURFACE STREETS AND WHILE SLOWING DOWN TO MAKE A RIGHT AT A RED LIGHT AT ABOUT 30MPH THE BRAKES FAILED I HAD TO PUMP THE BRAKES AGAIN TO REGAIN PRESSURE AND I STOPPED AS I ROUNDED THE CORNER INTO THE CROSS WALK. I HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER YET. I HAVE BEEN DRIVING A DIFFERENT CAR AND PARKED THIS ONE UNTIL MY SCHEDULE ALLOWS ME TO TAKE IT TO THE DEALER. I HAVE BEEN LOOKING ON THE HYUNDAI FORUMS FOR INFORMATION AND THIS APPEARS TO BE ON THE FORUMS A LOT. SEVERAL HAVE RESULTED IN ACCIDENTS, EVEN A TOTAL LOSS OF ONE PERSON?S CAR. THE FORUMS ARE SAYING THAT THERE IS A VOLUNTARY RECALL AND IT HAS TO DO WITH THE MASTER CYLINDER, DEALER REPLACES AS THE COMPLAINTS COME IN. I GUESS I WILL FIND OUT. *TR

NHTSA ODI 10561537

WHEN THE BRAKE ASSIST SYSTEM IS ACTIVE AND THE CAR WAS STOPPED IT WOULD NOT MOVE AN INCH. NOW THE VEHICLE INCHES FORWARD AND MAKES A VIBRATION SOUND UNTIL EVENTUALLY THE DISC BRAKES LOCK UP AND THE CAR STOPS ROLLING. I TOOK MY CAR TO HYUNDAI OF ORANGE PARK AND SHOWED THE SERVICE WRITER THE ISSUE. WHEN THE CAR WAS RETURNED, THEY SAID THERE WAS NO PROBLEM. SINCE THIS HAS NEVER OCCURRED UNTIL RECENTLY, AND I HAVE OWNED THE CAR FOR 3 YEARS, THERE IS DEFINITELY AN ISSUE. *TR

NHTSA ODI 10552395

MY 2011 GENESIS SEDAN WITH 30,000 MILES HAD BRAKE LIGHTS FAIL 2 TIMES. I WOULD PRESS THE BRAKES AND NONE OF THE BRAKE LIGHTS WOULD COME ON. ON BOTH OCCASIONS, THE ISSUE WAS DUE TO A FAILED DIODE PER THE DEALERSHIP. I NOTICED THAT THERE IS A BRAKE LIGHT RECALL FROM HYUNDAI-KIA THAT I SAW IN THE NEWS TODAY. HOWEVER, THE ARTICLE SEEMED TO SUGGEST THAT IT ONLY COVERS THE GENESIS COUPE. HOWEVER, I CAN TELL YOU THAT I HAD SIMILAR ISSUES WITH THE GENESIS SEDAN AS WELL WITH THE DIODE FAILURE MENTIONED ABOVE. ON THE FIRST INCIDENT AROUND 10/2012, ANOTHER DRIVER ON THE ROAD ALERTED ME REGARDING THE ISSUE. THE SECOND TIME, AROUND 1/2013, I NOTICED IT ON THE DRIVEWAY. *TR

NHTSA ODI 10505471

ON 8/16/11, WHILE DRIVING DOWN A COUPLE OF HILLS ON MY BRAKES, APPROACHING A CAR & STOP SIGN AT AN INTERSECTION A LITTLE OVER 2 BLOCKS AWAY, I PRESSED DOWN HARDER ON THE BRAKE PEDAL TO COME TO A COMPLETE STOP. THE CAR, A NEW, 2011 HYUNDAI GENESIS, WOULD NOT STOP. I CONTINUED TO PRESS HARDER AND HARDER ON THE BRAKE, BUT THE CAR WOULD NOT STOP. IT JUST CONTINUED AT TO MOVE AT THE SPEED I WAS DRIVING DOWN THE HILL, APPROXIMATELY 15-20 MPH. AS A RESULT, THE CAR ROLLED DIRECTLY INTO THE CAR SITTING AT THE STOP SIGN. *TR

NHTSA ODI 10420792