Home · 2011 Ford Fusion Energi · Complaints

What 2,781 owners told NHTSA about the 2011 Ford Fusion Energi

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (2,781)Crash / fire / injury (99)Steering (1,425)Airbags (330)Engine (276)Transmission & drivetrain (268)Speed control (255)Fuel system (235)Electrical system (201)Brakes (193)Electronic Stability Control (esc) (93)Body & structure (61)

276 of 2,781 complaints match · Engine · clear filters · page 3 of 12

Jul 8, 2015Electrical systemEngine

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE STALLED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE CONTACT INDICATED THAT THE PCM WAS RE-PROGRAMMED, BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10732616

Jun 18, 2015Transmission & drivetrainEngine

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED AFTER THE WRENCH AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A TUNE UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,525.

NHTSA ODI 10726088

Jun 10, 2015Engine

THROTTLE BODY WENT OUT. THERE WAS A "RECALL" ON THIS PART AND IT WAS REPLACED HOWEVER WAS CHARGED BY FORD TO REPLACE AND FORD IS REFUSING TO REIMBURSE BECAUSE IT WAS PAST THE DEADLINE. CAR WAS FIXED AFTER KNOWN PROBLEM AND SHOULD NOT HAVE BEEN CHARGED IN THE FIRST PLACE. WORK WAS DONE AT DICK MASHETER FORD IN WHITEHALL OHIO

NHTSA ODI 10724583

Jun 3, 2015Engine

RECALL FOR TO CALIBRATE PCM TO CORRECT THROTTLE PROBLEM INEFFECTIVE. I CONTINUE TO HAVE A PROBLEM WITH THE SYMPTOMS, (DRAMATIC LOSS OF SPEED WHILE DRIVING) BUT NOW THE ACTUAL WRENCH SYMBOL DOESN'T APPEAR ON MY DASH ANYMORE. SO WHEN I SHOW UP AT FORD THEY SAY, "OH, WE NEED TO SEE AN ACTUAL CODE TO CORRECT THE PROBLEM." SO WHAT DID THE CALIBRATION DO? ELIMINATE THE CODING? NOW MY CAR IS JERKY AND HAS HALF THE GAS MILEAGE AFTER THE CALIBRATION. THE PROBLEM STILL EXISTS BUT THE OPTION TO GET THE THROTTLE REPLACED IS NEXT TO NONE. IN THE MEANTIME, IT IS WEARING ON OTHER PARTS AND LIKELY CAUSING OTHER PROBLEMS.

NHTSA ODI 10723104

May 26, 2015Transmission & drivetrainEngine

FORD FUSION 2011 ENGINE SURGED AND DROPPED SPEED AND RESULTING IN ME NEARLY BEING REAR ENDED BY VEHICLE BEHIND ME. ENGINE FELT AS IF THE TRANSMISSION HESITATED IN BETWEEN SHIFTING GEARS.

NHTSA ODI 10721564

May 7, 2015Engine

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE STALLED AND THE CHECK ENGINE AND MAINTENANCE WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,888.

NHTSA ODI 10715090

Oct 20, 2014Engine

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

NHTSA ODI 10648716

Oct 13, 2014SteeringBody & structureEngineCrash

MY DAUGHTER WAS DRIVING A 2011 FORD FUSION THE STATE POLICE SAID SHE FELL ASLEEP BECAUSE SHE WORKED OVERNIGHT . YES SHE WORKS OVERNIGHT AND HAS BEEN DOING IT FOR 6 MONTHS . SHE WAS ON HER REGULAR SCHEDULE. AFTER DROPPING HER BOYFRIEND OFF WORK SHE WAS HEADING TO MY HOUSE ON A REAL POPULAR DEER ROAD . I BELIEVE SHE WAS SWERVING OFF THE ROAD TO TRY AN AVOID THE DEER AND LOST HER STEERING AND HIT A TREE . I KNOW MY DAUGHTER SHE WOULDN'T HAVE FELL ASLEEP. I HOPE TO GOD THIS COULD BE PROVEN ONE DAY .THE ENGINE TIRES EVERYTHING ON FRONT END WAS INSIDE THE CAR . I HAVE PIECES OF THE CAR THAT WAS LEFT THERE HER CREDIT CARD BIRTH CERTIFICATE WAS JUST LAYING ON THE GROUND . I HAVE PICTURES OF THE CAR SHOWING THE ENGINE AND TIRE IN THE CAR. *TR

NHTSA ODI 10644383

Oct 6, 2014EngineFire

I PURCHASED MY 2011 FORD FUSION USED WITH 60K MILES ON IT SOME MONTHS BACK. I NOTICED A FEW TIMES WHEN I'M DRIVING A DISTANCE OF 45 MINUTES OR MORE A WRENCH LIGHT WILL SELDOMLY COME ON AND NOTHING HAPPENS IT JUST STAYS ON. THEN THERE HAS BEEN A FEW TIMES WHERE THE WRENCH LIGHT COMES ON HAVE LOST POWER WHILE DRIVING 65-70MPH AND MY CAR SHAKES AND IT SLAMS BACK INTO GEAR LIKE AS IF I REVED UP MY ENGINE AND DROPPED IT INTO DRIVE. NOTE,THIS ONLY SEEMS TO HAPPEN WHEN I DRIVE ON THE FREEWAY FOR A LONG PERIOD OF TIME. THIS HAPPEND AGAIN TODAY ON 10/5/2014 BUT THIS TIME I WAS ABOUT A HALF MILE AWAY FROM MY EXIT OFF THE FREEWAY AND MY CAR FILLED THE FREEWAY WITH SMOKE COMING FROM UNDERNEATH MY CAR AND I NOTICED FLAMES COMING FROM THE FRONT ENGINE COMPARTMENT. *TR

NHTSA ODI 10641573

Sep 29, 2014Transmission & drivetrainEngine

DRIVING UP THE HIGHWAY AT ABOUT 65MPH THEN THE CAR BEGINS TO START LOSING POWER AND SPEED, I HAVE TO PULL OVER ALL THE WAY TO THE RIGHT IN THE EMERGENCY LANE. THE YELLOW WRENCH LIGHT IS ON AND I SHUT OFF THE CAR THEN START IT AGAIN, I'M ABLE TO MAKE IT HOME ABOUT 10 MILES FROM HOME. IF I DIDN'T REACT QUICK ENOUGH THIS COULD HAVE CAUSED A MAJOR ACCIDENT ON THE FREEWAY. *TR

NHTSA ODI 10640006

Sep 27, 2014SteeringEngine

THE FIRST TIME AN ALARM THAT SOUNDED LIKE MUSIC BEGAN PLAYING. IT PLAYED FOR AWHILE AND THEN THE CAR TURNED OFF. I WAS ABLE TO STOP THE CAR SAFELY. I RESTARTED IT AND IT WOULD NOT START. I TRIED AGAIN AFTER A FEW MINUTES AND THE CAR APPEARED TO WORK NORMALLY. THE SECOND TIME I WAS ON THE FREEWAY IN THE FAST LANE GOING 65 MPH. I HEARD THE MUSIC/ALARM PLAYING AGAIN, SO I BEGAN WORKING MY WAY TO THE SIDE. BEFORE I GOT TO THE SIDE OF THE ROAD, THE CAR LOCKED DOWN MY STEERING WHEEL. A WARNING LIGHT CAME ON, THAT SAID SOMETHING LIKE "SERVICE ADVANCETRAC". ONCE I GOT IT RESTARTED, IT DROVE NORMALLY AGAIN. LATER THAT DAY, I WAS UNABLE TO BACK OUT OF A PARKING SPACE BECAUSE THE STEERING WAS NOT WORKING. I TOOK IT TO THE DEALER. THE DEALER STATED THAT THE ENTIRE POWER STEERING SYSTEM HAS TO BE REPLACED FOR 2100 DOLLARS. THEY TOLD ME THEY WERE NOT GOING TO ADDRESS THE ISSUE THAT THE CAR TURNED OFF TWO DAYS EARLIER BECAUSE THE STEERING WAS THE CURRENT PROBLEM. I CONTACTED THE FORD COMPANY AND THEY OPENED A CASE ON MY CAR. I DO NOT KNOW THE OUTCOME OF THIS SITUATION YET. AFTER READING SEVERAL ACCOUNTS ON THE INTERNET, I WANT TO BE SURE TO REPORT THIS SAFETY PROBLEM AS IT COULD HAVE BEEN VERY DANGEROUS. *TR

NHTSA ODI 10639546

Sep 27, 2014Engine

I WAS ON MY WAY TO THE FORD DEALERSHIP FOR WORK TO BE DONE ON MY VEHICLE. ONCE I GOT IN THE PARKING LOT I WAS DRIVING ABOUT 20 MPH, MY CAR JUST SHUT OFF BY IT SELF. I HAD TOLD THE MANAGER THAT I NEED TO GET MY CAR CHECKED OUT BECAUSE IT JUST SHUT OFF WHILE I WERE STILL DRIVING. THEY SAID THEY DID A DIAGNOSIS CHECK AND COULDN'T FIND ANYTHING AND THAT EVERYTHING IS OKAY. THIS CONCERNS ME BECAUSE WHAT IF I'M DRIVING IN TRAFFIC AND IT SHUTS OFF AGAIN. THIS COULD BE VERY DANGEROUS. PLEASE HELP!!!! *TR

NHTSA ODI 10639587

Sep 22, 2014Engine

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED WITHOUT WARNING AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN NUMBER WAS NOT AVAILABLE.

NHTSA ODI 10638241

Sep 14, 2014Speed controlEngine

HAD CRUISE SET AT 55MPH AND LOST ALL POWER. THE WRENCH LIGHT CAME UP ON THE DASH AND COULD NOT ACCELERATE. HAD TO PULL OVER TO THE SIDE OF THE BUSY HIGHWAY. RESTARTED THE CAR AND IT SEEMED NORMAL. THE CAR HAS DONE THIS MULTIPLE MORE TIMES SINCE THE INCIDENT YESTERDAY. IT IS NOW DOING IT EVERY TIME WE DRIVE. IT IS EXTREMELY DANGEROUS TO LOSE POWER IN YOUR CAR ON A BUSY HIGHWAY! THIS PROBLEM NEEDS ADDRESSED. FROM WHAT I READ ONLINE THERE ARE MANY PEOPLE THAT HAVE/HAD THE SAME PROBLEM! *TR

NHTSA ODI 10633084

Sep 8, 2014Engine

DRIVING AT 35-40 MPH, APPROACHING A HILL TO GO UP, ENGINE STOPPED. ELECTRICAL WAS FINE; POWER STEERING CONTINUED TO WORK, BUT ENGINE WOULD NOT WORK. WRENCH LIGHT CAME ON DASHBOARD. COASTED TO NEARBY STREET, PULLED TO SIDE, AND STOPPED. TURNED OFF CAR BUT KEPT KEY IN IGNITION. TRIED TO START CAR BUT CAR MADE UNUSUAL NOISE, SO I TURNED IT OFF. (NOT CLICKING NOISE LIKE BAD ALTERNATOR MAKES; IT WAS A NOISE I'D NEVER HEARD BEFORE.) PULLED KEY OUT OF IGNITION, WAITED A FEW SECONDS, PUT KEY IN AGAIN, AND CAR STARTED AS NORMAL. DROVE THE REST OF THE WAY HOME AS NORMAL (ONLY ONE MILE). HAVE NOT TRIED TO DRIVE ANYWHERE AGAIN FOR THE DAY. *TR

NHTSA ODI 10631698

Aug 1, 2014Electrical systemSpeed controlEngine

AFTER STOPPING AT A STOP SIGN, WHEN I PUSHED THE ACCELERATOR, THE VEHICLE JERKED AND WOULD NOT ACCELERATE PAST THE IDLE DRIVE SPEED; A WRENCH LIGHT DISPLAYED ON THE DASH; I SLOWLY MANEUVERED INTO A PARKING LOT. AFTER RESTARTING THE VEHICLE, I MANAGED TO GET HOME AND DRIVE THE CAR FOR SEVERAL DAYS WITHOUT ISSUE. A QUICK INTERNET SEARCH LED ME TO SUSPECT THE THROTTLE BODY. ON ABOUT JULY 29TH, THE SAME THING HAPPENED. I PULLED TO THE SIDE OF THE PARKING LOT THAT I WAS IN AND RESTARTED THE VEHICLE. ON THE MORNING OF JULY 31ST, AS I PUT IT IN PARK AT MY PLACE OF EMPLOYMENT, THE VEHICLE STALLED (THE ENGINE STOPPED AND RPM DISPLAY SHOWED 0) AND THE BATTERY LIGHT AND OIL LAMP LIGHT DISPLAYED. THE VEHICLE STARTED RIGHT BACK UP. UPON LEAVING MY PLACE OF EMPLOYMENT, THE VEHICLE STALLED FOUR ADDITIONAL TIMES WITHIN THE 9 MILES BETWEEN WORK AND THE NEAREST AUTO PARTS STORE. THE EMPLOYEE STATED THAT THE AFFECTED PART WAS THE "THROTTLE BODY" JUST AS I HAD FOUND BEFORE. *TR

NHTSA ODI 10618284

Jul 25, 2014Transmission & drivetrainElectrical systemEngine

ON JUNE 27, 2014 I TOOK MY CAR TO A DEALERSHIP FOR A RECALL TO REPROGRAM IT. ON JULY 14, 2014, MY CAR JUST STOPPED RUNNING WHILE I WAS DRIVING. AFTER SEVERAL ATTEMPTS, IT DID RESTART AFTER I TURNED OFF THE AIR CONDITIONER AND RADIO. THE NEXT DAY I BROUGHT IT INTO THE DEALERSHIP ONCE AGAIN. THE SERVICE PERSON TOLD ME THE SAME THING HAPPENED TO SEVERAL OTHER CUSTOMERS AFTER THE INITIAL RECALL AND THAT NOW THE THROTTLE BODY NEEDED TO BE REPLACED. WHEN I ASKED WHY THAT WASN'T REPLACED WHEN IT WAS REPROGRAMMED, HE SAID FORD TOLD THEM TO WAIT UNTIL THE SECOND PROBLEM OCCURRED BEFORE REPLACING IT. MY CONCERN IS SAFETY. HAD MY CAR STOPPED RUNNING ON A BUSY HIGHWAY GOING A HIGHER SPEED LIMIT, I MIGHT HAVE BEEN KILLED. I CALLED FORD CUSTOMER SERVICE AND WAS GIVEN A CASE NUMBER AND TOLD THIS WOULD BE "LOOKED INTO." HOW MANY MIGHT DIE BEFORE THIS RECALL WILL BE DONE PROPERLY? *TR

NHTSA ODI 10616378

Jul 10, 2014Fuel systemElectrical systemEngine

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE JERKED VIOLENTLY WHEN THE FAILURE OCCURRED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE THROTTLE BODY, ENGINE VALVE AND FUEL SYSTEM NEEDED TO BE CLEANED AND THE POWER CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,552 AND THE APPROXIMATE 160,000.

NHTSA ODI 10609524

Jul 3, 2014Fuel systemSpeed controlEngine

WHILE DRIVING DOWN THE INTERSTATE TO WORK, THE CAR ALL OF THE SUDDEN JERKED AND STARTED TO DECELERATE. I WAS ABLE TO PULL OFF ONTO THE SHOULDER, WHILE THE CAR CONTINUED TO JERK FORWARD. I TURNED OFF THE IGNITION, WAITED A FEW SECONDS, AND RESTARTED THE CAR. I PROCEEDED TO REENTER THE HIGHWAY, AND A FEW SECONDS LATER IT DID THE SAME THING AGAIN. I ONCE AGAIN PULLED OFF ONTO THE SHOULDER, TURNED OFF THE IGNITION, AND RESTARTED THE CAR. THIS TIME THE CAR RAN FINE ALL THE WAY TO WORK. I AM CONCERNED THAT SINCE THE FREEWAY HAS A FEW CONSTRUCTION SPOTS WHERE THERE ARE NO SHOULDER PULLOFFS, I COULD HAVE BEEN IN A SERIOUS ACCIDENT. *TR

NHTSA ODI 10608171

Jun 30, 2014Transmission & drivetrainEngine

WAS STOPPED AT A LIGHT AND WHEN STARTED TO TAKE OFF CAR CUT OFF AND JERKED FORWARD. THE "WRENCH" SYMBOL APPEARED. TRIED TO START CAR AND IT SHOOK AS STARTING. WAS ABLE TO GET STARTED AND LIGHT (WRENCH SYMBOL) WENT OFF. I ONLY HAVE @24000 MILES ON MY VEHICLE AND IT IS WELL-MAINTAINED. FROM WHAT I HAVE READ, THIS SEEMS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL YEAR FUSION. I WAS LUCKY THAT I WAS NOT REAR-ENDED OR CROSSING A BUSY INTERSECTION WHEN THIS FAILURE OCCURRED. THIS IS EXTREMELY DANGEROUS AND COULD BE FATAL. FORD SHOULD ISSUE A RECALL IMMEDIATELY AND NOT AFTER SOMEONE GETS KILLED DUE TO THIS FAILURE. *TR

NHTSA ODI 10607109

Jun 2, 2014Transmission & drivetrainEngine

WAS WAITING TO TURN IN MY APARTMENT COMPLEX, PUSHED ON THE GAS, RPM'S SHOT UP TO OVER 1500 AND CAR WOULD NOT MOVE, THEN IT SLAMMED INTO GEAR AND TOOK OFF WITH WHEELS SQUEALING. SOUNDED LIKE SOMETHING WAS THEN BEING DRAGGED UNDER CAR. STOPPED AND LOOKED BUT NOTHING, PUT IN GEAR TO DRIVE TO PARKING SPOT AND SAME THING, DIDN'T MOVE, RPM'S UP TO 1500 AND THEN SLAMMED INTO DRIVE. DID MAKE IT TO THE PARKING STALL WHERE IT THEN WOULD NOT MOVE AT ALL WHEN PUT IN REVERSE AND THEN INTO DRIVE. VEHICLE HAD TO BE TOWED TO DEALERSHIP. SEEMS TO BE A RE-OCCURRING ISSUE WITH ALL THE OTHER COMPLAINTS THAT I HAVE SEEN. NO WARNING LIGHTS CAME ON AT ALL. DEFINITELY A TRANSMISSION/TRANSFER CASE PROBLEM, WHICH I HAVE READ IS COMMON FOR THIS YEAR. THIS CAR WAS BOUGHT USED WITH 22,785 MILES ON IT AND HAVE ONLY HAD IT 4 MONTHS AND PUT 5744 MILES ON IT. SOMETHING DEFINITELY NEEDS TO BE LOOKED INTO, A VEHICLE WITH 28,529 MILES ON IT, NO LONGER COVERED UNDER THE MANUFACTURERS WARRANTY AND I NEED TO HAVE A NEW TRANSMISSION?? SOMETHING IS WRONG HERE. THANK GOODNESS I BOUGHT THE EXTENDED WARRANTY! *TR

NHTSA ODI 10595571

May 19, 2014Engine

EVERY SO OFTEN WHILE DOWN SHIFTING, THE CAR JUMPS PRETTY FIRMLY. WHILE IDLING AT A STOPLIGHT, THE CAR WILL SHAKE. I HAVE SOME FRIENDS TELL ME I MIGHT HAVE BOUGHT A LEMON FROM A REPUTABLE NATIONWIDE CAR DEALERSHIP SO NOW I AM LOOKING FOR ANSWERS. JUST BECAUSE THERE HASN'T BEEN A RECALL YET, DOESN'T MEAN THE CAR IS NOT DEFECTED. *JS

NHTSA ODI 10592440

May 18, 2014EngineFuel system

I WAS TRAVELING 55 MPH. SUDDENLY LOST RPM AND ENGINE STARTED SPUTTERING AND WITHIN 5 SECOND MY CAR WAS DEAD IN FAST LANE WITH NO SHOULDER TO PULL OVER. CARS BRAKING HARD BEHIND ME AND HONKING. I WAS ABLE TO RESTART THE CAR AND MOVED TO A GAS STATION NEAR BY. TOOK THE CAR TO AN AUTOZONE. THEY READ THE ENGINE LIGHT CODE P2111, WHICH IS AN ISSUE WITH THROTTLE ACTUATOR. LOOKED IT UP ON GOOGLE SEARCH. IN MY FIRST SEARCH FOUND HUNDREDS OF POSTING PROBLEM WITH THIS VEHICLE FORD FUSION 2011. THE ENGINE JUST GOES DEAD NO TELLING WHERE AND WHEN. I WAS VERY LUCKY THAT DID NOT GET HIT OR LOSE CONTROL. IMAGINE ENGINE GOES DEAD WHEN YOU ARE TRAVELING 55 MPH OR HIGHER IN A FAST LANE NEXT THING YOU KNOW, YOU ARE AT COMPLETE STOP WITH NO BRAKE OR STEERING. SEE FOR YOURSELF SEARCH FOR THROTTLE BODY FORD FUSION. UPDATED 11/24/2014 *JS

NHTSA ODI 10592242

May 15, 2014Engine

AFTER ABOUT 3 WEEKS OF HAVING THE VEHICLE IT STARTED HAVING A HARD TIME STARTING IT WOULD TAKE 3 OR 4 TIMES BEFORE THE VEHICLE WOULD ACTUALLY START, THIS HAS BEEN GOING ON SINCE 3/12/2014 THEN ON MAY 9TH, 2014 I WAS GOING TO FT WAYNE AND I LOST POWER IN THE VEHICLE PULLED OVER SIT FOR A FEW MINUTES (AND WAS LUCKY I WAS ABLE TO PULL OVER ON THE INTERSTATE) AFTER SITTING FOR ABOUT 10 TO 15 MINUTES THEN THE VEHICLE STARTED. I WAS LATE ARRIVING TO WHERE I WAS GOING AFTER THE EVENT I GET IN MY CAR IT TAKES 5 TIMES TO START, AFTER THE VEHICLE STARTING I HEAD TO THE INTERSTATE IT IS 11PM I STOP FOR A CUP OF COFFEE GET BACK IN MY CAR AND IT WILL NOT START IT BACK FIRES I LET IT SIT FOR ABOUT 30 MINUTES AFTER 3 ATTEMPTS OF TRYING THE VEHICLE STARTS AND I HEAD FOR HOME. I CALL THE SOUTHWORTH FORD IN MARION INDIANA AND NOW THEY ARE TELLING ME THAT THEY NEED TO DO A DIAGNOSTICS TEST AND IT WILL COST ME $80.00 TO SEE WHAT IS WRONG AND IF THERE IS A RECALL. (I HAVE ALREADY TALKED TO SOMEONE AND THEY TOLD ME THERE IS A RECALL OF THE ELECTRONIC THROTTLE BODY) AND NOW ANOTHER PERSON IS TELLING ME IT WILL BE $80.00 TO DETERMINE WHAT IS WRONG WITH THE VEHICLE. I NEED THIS FIXED!!!! MY SON IS GETTING READY TO LEAVE FOR AFGHANISTAN THIS IS THE REASON I BOUGHT THE VEHICLE SO THAT I COULD GO AND SEE HIM OFF AND I WILL BE HAVING A 10 HOUR DRIVE. (I PAID CASH FOR THIS VEHICLE) AND NOW THEY WANT TO CHARGE ME FOR A RECALL? PLEASE HELP SO I CAN SEE MY SOLDIER OFF FOR HIS 2ND TOUR....... *TR

NHTSA ODI 10588540

May 13, 2014Engine

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE SERVICE ENGINE WARNING ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

NHTSA ODI 10588203

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Ford Fusion Energi verdict →