What 19 owners told NHTSA about the 2026 Ram Ram 2500 Regular Cab

The contact owns a 2026 RAM 2500. The contact stated that they had just purchased the vehicle and while driving on the high way at 65 MPH the infotainment system failed and would not function as it should, the contact mentioned that the GPS and hands free calling are paramount to the their safety while utilizing the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the infotainment system was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 250.

NHTSA ODI 11750664

I was towing my 21-foot boat on a trailer equipped with surge brakes while driving down a slight downhill grade. As I approached a stop sign and applied the brakes, the brake pedal felt extremely spongy. I had to press the pedal all the way to the floor, and the truck still would not stop as expected. After that incident, I noticed the brake pedal remains spongy even when I’m not towing anything. I took my 2026 RAM 2500 to the RAM dealership in [XXX] today (XXX), to have the braking system inspected. The dealership told me they could not find anything wrong with the brakes. Their recommendation was to pump the brake pedal twice to build up brake pressure. My concern is that this is not an acceptable solution. In an emergency braking situation, there may not be enough time to pump the brakes before needing to stop. I need to be able to rely on the brakes to provide full stopping power with a single application of the pedal. This experience has raised serious safety concerns about the braking system on my 2026 RAM 2500. If the dealership is unable to identify or correct the problem, I would appreciate your assistance in investigating this issue and helping me find a proper resolution before it leads to a potentially dangerous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11750181

The brake pedal is soft and travels all the way to the floor before it engages. It has done it from the day I purchased the truck. The dealership stated it is normal for that truck. I had previously owned a 2014 RAM 2500 w/6.4L Gas engine, 2017 RAM 2500 w/6.7L Diesel engine, 2021 RAM 3500 w/6.7L Diesel engine, all had firm normal operating brakes as you would expect for a truck. The brake pedal will physically bottom out to the floor causing the vehicle to creep and/or move forward when in gear if you even slightly lift off the brakes, requiring immediate action to pump the brake pedal to obtain a firm pedal, however the feel is only momentary and you can feel the pedal bleed off until the pedal bottoms out again. This issue is extremely problematic when towing a trailer equipped with electric trailer brakes due to the fact that the trailer brakes are engaging far sooner then the trucks braking system due to the long brake pedal travel before engaging causing the trailer to aggressively yank on the truck. This causes a jerky, uncomfortable stop and puts excessive strain on the hitch, making it difficult to maintain control and further leading to rapid wear on the trailer brake pads. I have pretty much stop driving the truck due to the braking system, hence the low mileage (current miles is 1,203 miles since purchased on 27 January 2026).

NHTSA ODI 11749025

VERY POOR BRAKES ON THIS NEW TRUCK. COMPLAINED TO DEALER ABOUT POOR BRAKING AND TECH VERIFIED THIS. HAVE REPAIR ORDER STATING THIS. DEALER WORKED ON IT THEN AND TWICE MORE AND IT STILL IS NOT FIXED. TRUCK IS AT ANOTHER DEALER NOW AND THEY ARE TRYING TO FIND DEFECT. THIS SEEMS TO BE A COMMON ISSUE WITH RAM 2500 TRUCKS

NHTSA ODI 11746846

brakes are soft and half way down.they always need to be pumped before stopping.if you set at a red light they will slowly go to the floor. this is a 3/4 ton truck for towing.has been back to dealership.they say normal.suggested maybe ram will do a soft wear change.tested a new one on the lot and just as bad.they need to stop especially if towing.

NHTSA ODI 11745663

Brakes and lights on trailer don’t work.Truck thinks it has a trailer connected to it all the time ,even when no trailer is not attached. Not sure I can trust this vehicle. It’s been looked at by dealer, they say part is back order no date for it to be fixed. IS THIS SAFE !!!

NHTSA ODI 11742776

The backup camera does not work properly as delivered from the dealership. The problem is intermittent, hard to reproduce reliably and is occurring on a brand new unit. The vehicle is very large with huge blind spots and poses a risk to others when reversing.

NHTSA ODI 11742155

Truck has 170 miles and it suddenly slammed on the breaks on the highway stating that the EBS failed. A loud humming sound came from the transmission and now the truck is saying service transmission and service brakes. The truck will need to be towed to a dealer to review as it is not drivable at this time .

NHTSA ODI 11739741

The contact owns a 2026 Ram 2500. The contact stated he is experiencing issues with electrical on his trailer when connecting to the vehicle, stated his blinkers or lights are not operating. The contact stated, he had took his vehicle in for NHTSA Campaign Number: (26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM), The repair was done. The repair was completed by the dealer. However, the contact stated that the vehicle experienced the exact same failure symptoms as before the recall repair once he connected his trailer. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 4017

NHTSA ODI 11739315

The contact owns a 2026 Ram 2500. The contact stated that on three occasions while driving, the vehicle lost power and stalled. The vehicle was towed to her residence. The vehicle was towed to the local dealer but was not diagnosed or repaired. A computer update was previously completed, but the failure recurred. The dealer later informed her the failure was due to the battery. The manufacturer was contacted, who opened a Star case and was informed about a buyback. The failure mileage was approximately 200.

NHTSA ODI 11737344

Open safety recall on brake controller, parts unavailable for nearly 2 months, vehicle actively used for towing a 7,800 lb travel trailer

NHTSA ODI 11736943

The contact owns a 2026 Ram 2500. The contact stated that while driving 35 MPH and attempting to slow down, the brake pedal was depressed; however, the brake pedal felt abnormally soft, and the vehicle hesitated before coming to a complete stop. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result had not yet been reviewed. The manufacturer was notified of the failure, and informed the contact to take the vehicle to the dealer to be repaired. The approximate failure mileage was 1,486.

NHTSA ODI 11734392

Purchased my 2026 Ram 2500 Power Wagon. The first thing I noticed after driving off the lot, I had to push down halfway to stop. My other cars engaged about 6-8 inches to start slowing down. When I took back to the dealership and asked a service Tech supervisor, he said that's how they are. My own personal opinion is, I think it's a safety issue because you've already wasted half of the braking.

NHTSA ODI 11732747

I was in the middle of a 1 hr long drive and my DEF gauge went from 2/3 full to empty nearly instantly. I received a message on the dash that said my speed would be limited to 5 MPH in 200 miles. Thankfully, I was within easy driving distance to a dealer, so I dropped if off yesterday (still waiting for their assessment of the issue), but what if I was in the middle of nowhere, and couldn't get to a dealer before that 200 mile limit was reached? What if the dealer couldn't see me for weeks/months which is not uncommon these days? These emissions control systems have gotten absolutely out of control and change needs to happen. 2026 RAM 2500 Laramie Mega Cab w/ approx 1,650 miles (yes, one thousand, six hundred and fifty miles)

NHTSA ODI 11727997

Brand new ram 2500 has way too much travel in the brake pedal. I've researched it online and supposedly this has been an issue for years. Hopefully ram recalls it and fixes the issue. As of now I feel like if I had a load or towing something without brakes in a trailer I would be scared

NHTSA ODI 11719551

I own a Ram 2500 (VIN: [XXX] ) that has experienced a persistent and worsening rough idle. The engine shakes violently at idle, RPMs fluctuate unpredictably, and the vehicle feels as if it may stall. This occurs at stoplights, in traffic, and after warm-up. The vehicle has been taken to the dealership multiple times for this issue. Despite repeated visits, diagnostics, and inspections, the problem has not been resolved. I was told the condition is “normal” or that a future software update may address it, but the issue continues and is getting worse. In addition to the rough idle, the vehicle has experienced intermittent electrical issues, including warning lights, erratic behavior of vehicle systems, and inconsistent performance. Similar complaints are widely reported by other Ram 2500 owners online, including rough idle, engine surging, stalling, and electrical failures. Why This Is a Safety Concern!!!!! This defect creates a serious safety risk. The rough idle causes violent shaking and unpredictable engine behavior, raising concern that the vehicle may stall while stopped or when maneuvering in traffic. Loss of power or stalling at intersections, in traffic, or while towing could lead to a collision. Electrical issues further increase the risk by potentially affecting engine management, warning systems, lighting, or driver information displays. Online forums and consumer complaint databases show numerous reports of similar issues, including loss of acceleration, stalling while driving, and electrical failures. Because the issue is unresolved despite multiple repair attempts and appears to be systemic, I believe this represents a safety-related defect that warrants investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11716523

When my truck is put into Neutral gear position and my foot is taken off the brake the trucks message center shows "Press Brake and TURN shifter to desired gear". Unfortunately, this is impossible to do as these trucks are only equipped with Column shifter handles and not dash mounted rotary knobs. It is literally impossible to follow this direction as given. I have to imagine giving a customer a direction that is physically impossible to carry out is likely a safety violation for the manufacturer.

NHTSA ODI 11709761

The Stereo Screen went black, unable to turn back on the dealership had to replace the entire stereo. In addition, flashing ODO and other indicators on the dash. The IDLE is out of control which shakes the whole truck. Since the screen does not work the backup camera is also off which makes it very hard to backup. The truck feels very different when the ODO is flashing and the screen is black. It is not dealer / transportation mode just FYI. The Truck was towed back to the dealership after a 16 day service visit for the first visit.

NHTSA ODI 11698870

While towing my boat trailer the dash lights up with AEB, ESC, ABS lights as well as messages saying service needed for several other systems like cruise control and adaptive cruise control. This happened on a busy street while in motion causing a loss of all safety subsystems related to braking. The dealer diagnosed as a failed ABS/HCU and required replacement. My truck had 1350 miles at time of incident.

NHTSA ODI 11696032