Jul 15, 2026Electrical system
The contact owns a 2026 RAM 2500. The contact stated that they had just purchased the vehicle and while driving on the high way at 65 MPH the infotainment system failed and would not function as it should, the contact mentioned that the GPS and hands free calling are paramount to the their safety while utilizing the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the infotainment system was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 250.
NHTSA ODI 11750664
May 23, 2026Electrical systemBrakesDriver assistance
Truck has 170 miles and it suddenly slammed on the breaks on the highway stating that the EBS failed. A loud humming sound came from the transmission and now the truck is saying service transmission and service brakes. The truck will need to be towed to a dealer to review as it is not drivable at this time .
NHTSA ODI 11739741
May 21, 2026Electrical systemLights
The contact owns a 2026 Ram 2500. The contact stated he is experiencing issues with electrical on his trailer when connecting to the vehicle, stated his blinkers or lights are not operating. The contact stated, he had took his vehicle in for NHTSA Campaign Number: (26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM), The repair was done. The repair was completed by the dealer. However, the contact stated that the vehicle experienced the exact same failure symptoms as before the recall repair once he connected his trailer. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 4017
NHTSA ODI 11739315
May 12, 2026Electrical systemEngine
The contact owns a 2026 Ram 2500. The contact stated that on three occasions while driving, the vehicle lost power and stalled. The vehicle was towed to her residence. The vehicle was towed to the local dealer but was not diagnosed or repaired. A computer update was previously completed, but the failure recurred. The dealer later informed her the failure was due to the battery. The manufacturer was contacted, who opened a Star case and was informed about a buyback. The failure mileage was approximately 200.
NHTSA ODI 11737344
May 11, 2026Electrical systemBrakes
Open safety recall on brake controller, parts unavailable for nearly 2 months, vehicle actively used for towing a 7,800 lb travel trailer
NHTSA ODI 11736943
Feb 8, 2026Transmission & drivetrainElectrical systemEngine
I own a Ram 2500 (VIN: [XXX] ) that has experienced a persistent and worsening rough idle. The engine shakes violently at idle, RPMs fluctuate unpredictably, and the vehicle feels as if it may stall. This occurs at stoplights, in traffic, and after warm-up. The vehicle has been taken to the dealership multiple times for this issue. Despite repeated visits, diagnostics, and inspections, the problem has not been resolved. I was told the condition is “normal” or that a future software update may address it, but the issue continues and is getting worse. In addition to the rough idle, the vehicle has experienced intermittent electrical issues, including warning lights, erratic behavior of vehicle systems, and inconsistent performance. Similar complaints are widely reported by other Ram 2500 owners online, including rough idle, engine surging, stalling, and electrical failures. Why This Is a Safety Concern!!!!! This defect creates a serious safety risk. The rough idle causes violent shaking and unpredictable engine behavior, raising concern that the vehicle may stall while stopped or when maneuvering in traffic. Loss of power or stalling at intersections, in traffic, or while towing could lead to a collision. Electrical issues further increase the risk by potentially affecting engine management, warning systems, lighting, or driver information displays. Online forums and consumer complaint databases show numerous reports of similar issues, including loss of acceleration, stalling while driving, and electrical failures. Because the issue is unresolved despite multiple repair attempts and appears to be systemic, I believe this represents a safety-related defect that warrants investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11716523
Jan 8, 2026Transmission & drivetrainElectrical system
When my truck is put into Neutral gear position and my foot is taken off the brake the trucks message center shows "Press Brake and TURN shifter to desired gear". Unfortunately, this is impossible to do as these trucks are only equipped with Column shifter handles and not dash mounted rotary knobs. It is literally impossible to follow this direction as given. I have to imagine giving a customer a direction that is physically impossible to carry out is likely a safety violation for the manufacturer.
NHTSA ODI 11709761
Nov 12, 2025Electrical systemEngine
The Stereo Screen went black, unable to turn back on the dealership had to replace the entire stereo. In addition, flashing ODO and other indicators on the dash. The IDLE is out of control which shakes the whole truck. Since the screen does not work the backup camera is also off which makes it very hard to backup. The truck feels very different when the ODO is flashing and the screen is black. It is not dealer / transportation mode just FYI. The Truck was towed back to the dealership after a 16 day service visit for the first visit.
NHTSA ODI 11698870