What 18 owners told NHTSA about the 2026 Hyundai Ioniq 5 Bev

I am a tall driver (6'4") and I need to wear sunglasses when driving most of the time. The eye tracking device seems generally incompatible with both of these conditions. When the eye tracker fails to recognize my eyes are looking at road it disables driver assist features such as lane centering which can occur unexpectedly and has almost caused me to wreck once. I have tried without sunglasses and squinting at the glare also causes the system to fail. I often have to lift my glasses and stare at the sensor to make the warning go away (in effect forcing me to take my eyes off the road. If sunlight hits it, it also fails. So in summary, this device does not work in the daytime. I have contacted the dealer, and they basically read the Hyundai response I've found online verbatim: summarized, you can't wear sunglasses, prescription glasses, be over 6 foot tall and several other conditions and expect the system to work. There is no way to disable the tracker. There is an option the dealer pointed to, but it is ignored when you turn on any of the assist features. Since this system is currently so unreliable, at best, this is an expensive feature I am unable to use. At worst, the distractions it is causing is going to cause an accident. This is an ongoing issue, date indicates first time issue was noticed.

NHTSA ODI 11737531

I am writing to report a serious safety concern regarding the “Consider Taking a Break” driver alert system in my new 2026 Hyundai Ioniq 5 Limited, which currently has 515 miles. This notification is presenting itself in a way that I believe creates a distraction and potential hazard while driving. The alert appears frequently and without clear justification, even when I am fully alert and in control of the vehicle. Rather than enhancing safety, it draws unnecessary attention away from the road and contributes to driver frustration. From a safety standpoint, any system that interrupts driver focus—especially without accurate or consistent triggering criteria—can increase risk rather than reduce it. This is particularly concerning in real-world driving conditions where attention needs to remain uninterrupted. Due to this issue, I am seriously considering returning the vehicle, as I do not feel confident in a system that behaves unpredictably and may compromise safety. I strongly urge Hyundai to: - Investigate this behavior immediately - Issue a recall or software update to correct it - Provide owners with the ability to disable or customize this alert I have also included NHTSA on this email, as I believe this warrants broader review as a potential safety defect. Please advise on next steps and whether a fix is currently in development. Thank you for your prompt attention to this matter. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11727726

Every 7 minutes of driving electrical failure , happens, which results in Check driver assistance system warning. Once vehicle is turned off, driving 7 minutes error pops again. Due to this all systems : Adaptive Cruise Control , Automatic Emergency Braking , Blind Spot Warning , Forward Collision Warning , Lane Departure Warning , Lane Keeping Assistance , Parking Collision Warning , Rear Cross Traffic Warning gets disabled. This creates a huge risk driving.

NHTSA ODI 11725393

While driving at highway speeds (approximately 70 MPH) with the vehicle's Assistive Driving functions engaged, the Driver Monitoring System (DMS) malfunctioned. Despite maintaining constant visual attention on the road ahead, the system issued repeated, erroneous audio warnings claiming driver inattention. I attempted to adjust my head and eye position to satisfy the sensors, but the system failed to register my compliance and continued to cycle through warnings. ​Consequently, the vehicle initiated an unwarranted "fail-safe" maneuver and suddenly applied the brakes while traveling in the flow of traffic. This uncommanded, rapid deceleration created an immediate and severe risk of a high-speed rear-end collision with following vehicles. The failure appears to be a false-positive defect in the eye-tracking software logic and its integration with the braking system. The vehicle is available for inspection to analyze the system data logs.

NHTSA ODI 11714869