As soon as the vehicle turns on, the vehicle alerts "service charging system. vehicle may stall". Vehicle has under 5000 miles and is new.
NHTSA ODI 11748143
Home · 2026 Honda Prologue Bev · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
Newest first · 6 complaints
As soon as the vehicle turns on, the vehicle alerts "service charging system. vehicle may stall". Vehicle has under 5000 miles and is new.
NHTSA ODI 11748143
UKNOWN My 11 year old son was sitting in the front passenger seat. He unbuckled the seat belt and twisted to get out of the car. He found he was twisted in the seat belt with the retractor locked. First, I moved the car from the sloped driveway to the flat garage in an attempt to remove the effect of gravity on the retractor. Then, I tried to feed the seat belt back into the retractor but the retractor remained lock. We reclined the seat, raised the seat and I tried to yank the belt 4 times to override the retractor but I was not able to loosen it. I eventually cut the seatbelt to remove my son.
NHTSA ODI 11741850
While approaching traffic light at approx 4-5 mph the vehicle slammed to a dead stop with a car length between us and the next vehicle. This was not the auto stop feature and it automatically engaged the parking brake while moving causing whiplash To myself and 2 additional passengers. Causing neck and back injuries. The vehicle was coming to a stop with the assistance of the one pedal drive braking at approximately 5 mph and suddenly while slowing down with more than adequate distance it slammed to a dead stop violently and unexpectedly throwing my passengers and I against our seatbelts causing injuries. Several other occasions the vehicle has had phantom emergency braking with no obstacles, vehicles or pedestrians near it but at slower speeds and did not cause as much trauma. This event was significant and all 3 parties myself included are experiencing pain related to the event.
NHTSA ODI 11740268
After charging the vehicle. We reversed out of the parking stall. The vehicle braked really hard with no warning as if we hit something, but there was nothing for us to hit in the parking lot. The braking was so hard my body jerked! This is the second time the emergency braking engaged sudden. The first time a vehicle was near and the warning light did indicate vehicle but not close enough for the braking system to engage. It could have caused the vehicle to hit me from the rear if it was closer.
NHTSA ODI 11736920
There is a serious issue with the adaptive cruise control braking when nothing is in the driving path of the vehicle. This issue happens a both slow and fast speeds creating a dangerous driving condition for myself and those around me. It happens almost daily when I use it. For instance, if I set the cruise to 25MPH and the road turns it will slow down for vehicles parked in driveways, and while going straight it will alert me to brake for parked on the left or right. While going faster like 45MPH, it has hard braked many times for vehicles outside my lane or on the side of the road. This creates a situation where people have to avoid me and is probably unexpected and scary for them and a concern of being rear ended. I have driven several vehicles with adaptive cruise control and this has been much worse than the similar issues I’ve experienced in them as well. This issue is happening consistently and on well marked roads when conditions are right where there are vehicles around stopped or in turn lanes or driving through neighborhoods for vehicles in driveways.
NHTSA ODI 11726045
A clicking noise began today from the front suspension area while driving at slow speeds with a slight turn of steering wheel or minor road imperfections. At about 750 miles on the odometer. A separate but louder intermittent clunk is also coming from the front wheel area while using the one pedal driving/regenerative braking autohold function. This occurs when the vehicle comes to a complete stop or starting from a stop. This noise has been occurring since about 200 miles on the odometer. The vehicle was purchased new less than one month ago.
NHTSA ODI 11725957
Working with the data? Download all 6 complaints as CSV · fetched from NHTSA July 18, 2026