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What 21 owners told NHTSA about the 2025 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (21)Crash / fire / injury (5)Transmission & drivetrain (6)Fuel system (4)Driver assistance (3)Electrical system (3)Body & structure (1)Engine (1)Lights (1)Seat belts (1)Speed control (1)Steering (1)

1 of 21 complaints match · Seat belts · clear filters

Apr 21, 2026Seat beltsCrash

Car was in an accident on 12/5/25 and has been in the body shop for over 5 months because Volkswagen cannot or will not provide the required rear seat belts. I have reached out to VW and they have not been cooperative and don’t seem to care about me or that these are required safety parts. VW has no ETA on when parts will be available.

NHTSA ODI 11732758

Working with the data? Download all 21 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Volkswagen Jetta Hev verdict →