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What 21 owners told NHTSA about the 2025 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (21)Crash / fire / injury (5)Transmission & drivetrain (6)Fuel system (4)Driver assistance (3)Electrical system (3)Body & structure (1)Engine (1)Lights (1)Seat belts (1)Speed control (1)Steering (1)

1 of 21 complaints match · Body & structure · clear filters

Feb 23, 2026Body & structure1 injury

At least 5 times I have had my finger caught in the drivers side interior door handle release. It seems to catch my fingers in the back of the handle. I've owned 4 other VW Jettas and this has never happened. It 's mostly aggravating but it also hurts!

NHTSA ODI 11719955

Working with the data? Download all 21 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Volkswagen Jetta Hev verdict →