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What 21 owners told NHTSA about the 2025 Volkswagen Jetta Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (21)Crash / fire / injury (5)Transmission & drivetrain (6)Fuel system (4)Driver assistance (3)Electrical system (3)Body & structure (1)Engine (1)Lights (1)Seat belts (1)Speed control (1)Steering (1)

1 of 21 complaints match · Engine · clear filters

Jul 30, 2025EngineFuel system

I purchased my brand new 2025 Volkswagen Jetta S, and not a week later the check engine light came on and the car started acting weird. The RPM's would spike before the car would move. I brought it back to the dealership that I purchased the car from; and they diagnosed it. They said it was a faulty fuel pump. It was very inconvenient, and could end up causing long term issues with the car/ engine. And could seriously harm other people.

NHTSA ODI 11677315

Working with the data? Download all 21 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Volkswagen Jetta Hev verdict →