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What 29 owners told NHTSA about the 2025 Toyota Land Cruiser

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (29)Crash / fire / injury (2)Brakes (10)Transmission & drivetrain (5)Body & structure (3)Visibility & wipers (3)Driver assistance (1)Electrical system (1)Fuel system (1)Lane Departure (1)Steering (1)Suspension (1)

3 of 29 complaints match · Visibility & wipers · clear filters

Sep 23, 2025Visibility & wipers

We have a brand new Toyota Land Cruiser which is roughy two months old with just over 2000 miles on it. The plastic on our side views mirrors are literally melting as is the plastic on the side of the doors. The dealership refers to this as a “common” Toyota compliant called solar convergence which is NOT covered under the manufacturer’s warranty. While the immediate damage is not causing a loss of visibility as the distortion continues it certainly will at some point. We have yet to receive a cost repair: Toyota should be forced to recall all Land Cruiser which use plastics known to be prone to solar convergence and replace all plastic at no charge. This is simply appalling that they are allowed to use these cost cutting materials in something as important as a side view mirror.

NHTSA ODI 11689236

Sep 11, 2025Visibility & wipers

The driver’s side mirror vibrates at highway speeds (to the point of blurriness, distortion, distraction). My local Toyota dealership confirmed the issue, however they said it happens on all land cruisers so they aren’t willing to repair it. It’s a manufacturing defect and safety issue. It’s totally unacceptable and if the issue exists across the entire product line, Toyota should be held responsible for fixing the issue through a recall process.

NHTSA ODI 11686700

Jan 30, 2025Visibility & wipers

The sunroof exploded while driving. The sound was as loud as a gunshot. Felt the vibration. The road was an on-ramp to the freeway. If the headliner door had been open, I would have been covered in glass and possibly injured due to glass fragments. Outside temperature has been in the low 20's at night and mid 40's during daylight hours.

NHTSA ODI 11639726

Working with the data? Download all 29 complaints as CSV · fetched from NHTSA July 17, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Toyota Land Cruiser verdict →