The handshake between the Toyota Entertainment System, and the SiriusXM satellite, have a known issue. The metadeta is not being received upon start up of the vehicle, at least half the time the vehicle is turned on. This causes a "loading..." screen error on the SiriusXM screen. While music is playing just fine, the data feed never does load. This is occurring in various locations, even in open fields and parking lots with no obstructions of the sky. The vehicle has been seen by the dealership, screen shots have been shared, but no software patch has been issued to solve the "handshake" between the radio unit and SiriusXM satellites. The temporary solution is to hold down the power button and do a "soft reset" of the entertainment unit, which solves the issue until the vehicle is powered off and powered on again. This issue is widespread, and many owners of Land Cruiser, 4runners, Corollas and Grand Highlanders have experienced the same issue, with no solution in sight. Personally, this issue has been occurring for at least 16 months, and perhaps since I owned the vehicle. The dealership has hooked the vehicle up to diagnostic tools, but no error or fault codes are showing, which leads to believe this is purely a software bug with the metadate parser when the vehicle is first turned on.
NHTSA ODI 11743265