What 22 owners told NHTSA about the 2025 Tesla Cybertruck (all Variants)

Interior factory component off-gassing causes a recurring residue film on the internal glass of the forward-facing camera, completely blinding the vehicle's primary safety systems and FSD. Tesla Service refuses to rectify the defect under warranty, calling it standard maintenance, forcing owners to drive with compromised driver-assist features or pay recurring out-of-pocket fees.

NHTSA ODI 11750193

HTSA Safety Complaint Description The 2025 Tesla Cybertruck exhibits a persistent and recurring air suspension system defect that impairs safe vehicle operation. From the moment of delivery, the air suspension failed to raise or lower properly, displaying a fault message indicating potential restoration on the next drive. This did not occur. The issue included repeated overheating warnings, multiple system failure alerts, excessive compressor noise/knocking, steam and water discharge from the undercarriage, and the vehicle remaining stuck in a lowered ride height, causing scraping damage to underbody trim and mud flaps. The vehicle underwent a major warranty repair where the air suspension compressor was replaced due to a stuck exhaust valve and damaged air line, followed by recalibration. Despite this, suspension overheating warnings and intermittent system failure notifications continued to appear. On December 23, 2025, while driving at moderate speed in clear conditions, the vehicle suddenly and uncorrectably migrated off the roadway. Adaptive steering correction, braking intervention, and lane assist failed to engage. At the time of the incident, the display actively showed service notifications indicating suspension system failure and overheating. The vehicle veered into a ditch, resulting in a significant drop and requiring specialized heavy-duty extraction. This defect has impaired the vehicle’s handling, stability, and safety from delivery onward, with no resolution after attempted repair. The recurring nature and active failure alerts during the loss-of-control event suggest a serious safety risk.

NHTSA ODI 11709502

One to two times per month upon starting my Cybertruck I receive multiple notifications for systems not working including "Driver Assistance - Automatic Emergency Braking is unavailable" and "Steering & Braking - Adaptive ride control degraded/Ride comfort may be reduced." These alerts cause the disablement of the regenerative braking, auto-hold (braking), emergency braking, adaptive ride control, traction control, and the self drive features. While the vehicle is still drivable, my ability to control the vehicle is greatly diminished, as is the safety of the vehicle without any of the accident avoidance and stability systems working. After driving in this condition, if I park the vehicle, exit it, and let it sit for at least 10 minutes, all systems are normal upon reentry. On 1/5 I experienced this issue and opened a service request for warranty work and Tesla demanded that I agree to a $200 charge before they would even look at it and said if they were unable to see the issue then it would not be considered as warranty. Since I cannot reproduce this issue on demand I cancelled the service request as I do not want to pay them $200 to say they couldn't reproduce the issue. Internet searches have revealed that this is a common issue among Cybertrucks and despite multiple software updates since owning my vehicle, it has not gotten any better.

NHTSA ODI 11709187

Since purchasing my Cybertruck with Full Self-Driving in July 2025, I have experienced a repeated safety issue whenever Autopilot/FSD is engaged on highways. The vehicle will consistently pull toward the left side of the lane, positioning itself directly on the left lane line. This feels extremely unsafe, especially when another vehicle is traveling in the lane beside me. This behavior happens at highway speeds and creates a significant safety concern because it reduces the buffer between my vehicle and adjacent traffic. The issue has occurred repeatedly over several months in different locations and conditions. I have brought the vehicle to Tesla service multiple times, and the issue has not been resolved. Tesla acknowledged the concern happened to multiple vehicles in the past two months, but was unable to fix it. They are now performing another inspection for my vehicle, and starting a buyback request that is under review. There are no warning messages before or during the behavior. This appears to be a malfunction with the vehicle’s lane-keeping or Autopilot/FSD behavior that puts my safety and the safety of others at risk.

NHTSA ODI 11699487

When on full self driving on the freeway if the road starts curving the car does not stay in the lane and start hitting the bump on the road or in situation getting to close to another car or the center diver

NHTSA ODI 11698679