Home · 2024 Tesla Model Y · Complaints

What 292 owners told NHTSA about the 2024 Tesla Model Y

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (292)Crash / fire / injury (70)Driver assistance (111)Backup camera & sensors (60)Electrical system (55)Lane Departure (44)Speed control (33)Brakes (24)Steering (18)Body & structure (13)Lights (11)Visibility & wipers (10)

55 of 292 complaints match · Electrical system · clear filters · page 3 of 3

Apr 15, 2024Transmission & drivetrainElectrical system

The battery coolant started leaking when we connected the car to a supercharger. After charging a low coolant warning came up on the screen, but the message read “OK to drive”. Started driving home when more alerts came up “Power reduced” and “Speed limited to 68 mph” but still showed “OK to drive”. About 30 miles later the screen abruptly shut down on the freeway. Was able to pull over to a stop on the shoulder and call a tow truck. Screen never came back up even after attempting to restart, car is now at the service center. There is a pump that has continued running for over 2 days without stopping. The interior lights turn on and off every 30 seconds. There has been no damage from road debris or anything else to this car. The vehicle only had ~350 miles on it, and we only had it for 3 days before it malfunctioned. The screen displays vital information such as speed, turn indicators, and so on. Without the screen being on it is not possible to safely operate the vehicle.

NHTSA ODI 11583112

Apr 9, 2024Electrical systemCrash

The contact owns a 2024 Tesla Model Y. The contact stated that after downloading the software, upon engaging the Auto Pilot, and driving approximately 35 MPH, the vehicle crashed into a curb. There were no warning lights illuminated. There were no reported injuries. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but did not assist. The failure mileage was approximately 1,024.

NHTSA ODI 11581967

Apr 2, 2024Electrical systemBrakesEngine

Electrical system had 7 alerts/warning scroll on screen. Said vehicle was going to shut down. Regenerative braking system failed. Pulled car into a parking spot. Vehicle would not go into park so I could not take foot off of brake. Started to shift between park and neutral randomly. Was told by Tesla to reboot car. Did this three times, but nothing changed. Tesla dealership reproduced and confirmed. There were no warnings or messages before the incident.

NHTSA ODI 11580588

Mar 13, 2024Electrical systemDriver assistanceCrash1 injury

Unknown. Drove car in front of garage. Car came to a full stop. About to put car into reverse from drive in order to back into the garage, when car suddenly accelerated forward. Turned wheel sharply to the left in order avoid hitting neighbors fences. Vehicle traveled in an arch and collided with a tree next to an fence and stopped.

NHTSA ODI 11577206

Feb 11, 2024Electrical systemSpeed control

Unintentional acceleration

NHTSA ODI 11571306

← Newer

Working with the data? Download all 292 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Tesla Model Y verdict →