What 161 owners told NHTSA about the 2024 Tesla Cybertruck (all Variants)

PCS FAILURE. WILL NOT CHARGE

NHTSA ODI 11732042

Vehicle stopped AC and DC charging. This could get anybody stranded. Seems to be a wide spread issues online. PCS2

NHTSA ODI 11731264

My Cybertruck’s Power Conversion System failed at 65,000 miles. I received a PCS alert, AC charging became unavailable, and the vehicle displayed charging faults. The repair required major disassembly of the tonneau, bed, and air suspension and cost 7000 because it occurred after warranty. Why This Is a Safety Defect: The PCS is a critical component that handles onboard AC charging, DC-DC conversion to the 48V system, and power delivery. Failure can strand drivers, prevent charging, and (as seen in related drive-inverter recalls) contribute to sudden loss of propulsion while driving. This Is a Widespread Issue: PCS failures are occurring frequently (“left and right”) in Cybertrucks, especially early production models. Owner forums and polls show dozens of identical failures, with some samples reporting 18–40% affected. Many owners face 2,000–7,000 repairs out of warranty. Tesla issued a limited recall for related drive inverters (NHTSA Campaign 24V-832) that can cause sudden power loss, but no recall covers the broader PCS defect despite the clear pattern. I strongly urge NHTSA to investigate this common defect immediately and require Tesla to issue a full recall for affected Cybertrucks, including free replacement of the Power Conversion System for all owners. Thank you for protecting public safety.

NHTSA ODI 11729334

My 2024 Tesla Cybertruck (purchased May 2024, approximately 7,500 miles) experienced a complete AC charging system failure with no prior warning on March 27, 2026. Upon entering the vehicle, two active fault codes were present on the touchscreen: PCS2_a094 (AC Charging unavailable) and PCS2_a095 (Powershare unavailable). The vehicle was at 17% state of charge with no ability to charge via AC. Three full system reboots were performed with no change to the fault codes or charging ability. The onboard charger (PCS2 module) has failed completely. Tesla roadside assistance instructed me to drive the vehicle to the [XXX] service center — a location the vehicle could not safely reach given its state of charge and inability to charge en route. This represents a safety concern as the vehicle was effectively stranded with no viable path to charging or service without third-party transport. The vehicle is well within its warranty period (basic 4yr/50k, battery 8yr/150k) and a service appointment has been opened with Tesla. This failure occurred with no warning from the vehicle's monitoring systems or Tesla app prior to the fault appearing. A vehicle at low state of charge with a fully inoperative charging system and no prior alert represents a genuine safety risk to owners, particularly in situations where alternative transportation is unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11727574

at 46,500 miles, my AC charging dropped from the usual 48amps, down to 24amps. Then 2 days after this, my AC charging failed. This happened on 3/22/2026. I am unable to AC charge, but CAN DC charge. This is indicative of a PCS2 board failure, and this has been happening to a LOT of cybertrucks recently. It will be replaced under warranty (I hope) but so, so many vehicles are affected and there is no recall that I've heard of. It should be a recall. Thank you

NHTSA ODI 11727172

Normal night charging . Morning I get into my car I have alerts PCS2 saying I can't charge anymore at home . This is a huge safety concern as it's happened to many Cybertruck owners. If we go on a trip we can literally be stranded due to range and accessibility of chargers with kids. This needs to be fixed as a constant warranty even past 50,000 miles as the vehicle is not proven and in its early years. It's not a matter of if , it's when and creates unreliability and extremely heavy repair costs for an owner not due to personal wear and tear. Clearly a manufacture recall that should be monitored for a long long time.

NHTSA ODI 11726055

PCS2_a094 AC Charging unavailable This warning creates a situation of not be able to charge at all. Requiring a tow. I’ve was stranded with no way to charge. Had to leave my wife and kids cause I didn’t have enough charge to get them and get the truck back to a service center and another vehicle to get them home. Truck only a year old and 37k miles. Multiple owners reporting the same issue at a cost of 7k to replace PCS unit. Fail around 30k miles and then screwed once it’s out of warranty.

NHTSA ODI 11724326

Vehicle Safety Complaint - Tesla Cybertruck Steering System Failure During FSD While driving my Tesla Cybertruck with Full Self-Driving (FSD) engaged, the rear steering system failed without any prior warning. FSD immediately disengaged, and a red steering system ERROR appeared on the instrument cluster. The rear axle steering was completely disabled, turning radius became severely limited, and vehicle speed was restricted. This occurred while actively driving in traffic and was extremely dangerous. I accessed the vehicle’s Service Mode and documented three fault codes that triggered simultaneously at 17:48:14 on March 4, 2026: 1.RSAM_a260_monitorTripDetected ∙Monitor trip detected, system degraded ∙Potential Impact: Steering system performance degraded, vehicle speed limited ∙Only clears on next power-up 2.RSA_a212_activeFault ∙Rear Steer Actuator (RSA) stopped at current position ∙Internal condition detected, defaulted to safe state ∙Fault Reason: CONTROLLER_IRRATIONAL ∙Previous State: RSASTATE_ACTIVE_STEERING (was actively steering when failure occurred) ∙rsamControllerRational = false 3.PEPS_a182_rearSteerDegraded ∙Primary Electric Power Steering (PEPS) detected RSA not functioning as expected ∙Reason: RSA_UNHEALTHY ∙rsaUnhealthy = true ∙rearSteerCommand = -0.59 All three faults were set at 17:48:14 and cleared at 17:50:55. Additionally, an earlier alert — EGGRIGHT3_a203_airwaveLeftLateralUnavailable — was logged on March 2, 2026 at 21:11:08, which may indicate a related or recurring issue. The simultaneous failure of the rear steering actuator and disengagement of FSD while driving at speed represents a serious safety hazard. The RSA controller was flagged as “IRRATIONAL” while the system was in active steering mode, meaning the steering hardware failed during operation — not at startup or in a parked state. I have photographic documentation of both the dashboard steering ERROR warning and all Service Mode diagnostic screens showin

NHTSA ODI 11722131

The PCS2 threw an alert that the Cybertruck could no longer charge with AC, but I was unable to do DC charging either. The truck is now a brick. Had I been out of town this would have been a serious safety issue. Think of it as an ICE car not being able to be filled at a gas station.

NHTSA ODI 11719747

Since the release of V14, the Full Self-Driving (FSD) system automatically defaults to operating approximately 7 MPH above the posted speed limit. This occurs on all road types, including city streets and highways. When FSD is engaged, the vehicle sets the cruising speed above the detected speed limit without driver input. There is no setting that allows the driver to enforce strict compliance with the posted limit. Available speed settings only permit equal or greater deviation above the speed limit. The driver cannot manually lock or command the system to remain at or below the posted limit while FSD is active. The only way to prevent speeding is to fully disengage FSD. This is not a malfunction. The vehicle is operating as designed under V14. This creates a safety concern because: 1.The system is programmed to exceed legal speed limits by default. 2.The driver does not retain meaningful authority to ensure lawful operation while automation is engaged. 3.Automatic speeding increases crash risk in construction zones, school zones, and changing speed areas. 4.Drivers may receive citations despite not intentionally selecting an unlawful speed. Because this behavior was introduced via V14 software, it likely affects all Tesla vehicles running FSD V14, not just this vehicle.

NHTSA ODI 11718199

One day my car would not charge. At all. Luckily, I was at home when this happened, but had it happened to me or worse, my wife it could've been a very scary or dangerous situation. Either one of us could've been stuck with no way of charging. It's like a gas car with no way of putting gas in. The car would not charge from home or other chargers, including Tesla superchargers. When I described the problem to the Tesla dealer, they were very aware of the problem and said that it was the Power Conversion System. There was no prior warning before this happened. Though they are aware of the problem, they are only fixing/replacing them on a warranty basis. Even though they know about the faulty part that they made, and acknowledge, they are not doing a recall or fixing the problem unless you pay for the parts and labor. I asked if this is normal for a car that is under 2yrs old and he said this part can go bad at anytime. The best thing that can happen is for it to happen early while still under warranty. But the part does not break due to wear and tear, or overuse, or abuse. It is due to a faulty design that needs to be replaced. That's why they have a new part that they replace it with now.

NHTSA ODI 11715099

While driving on a local road and thank fully at speed of 20mph vehicle lost all power, in few seconds of alerts steering failed as well as brake failed. Car slowly coasted to stop and died completely. Steering and brakes were completely unresponsive all of a sudden while driving. Was only able to get out of car via emergency exit. If this was on a highway at highway speed am very positive it would have been a disaster.

NHTSA ODI 11707048

On [XXX], [XXX] was a right rear passenger in a 2024 Cybertruck. The driver lost control and struck a tree with the driver side against a wall. The truck immediately caught fire. The operation of the doors was powered by a small battery pack which was no longer operational after the impact. The passenger side doors operate off of that battery. Without power, the passenger doors could not open, trapping the driver and passengers in the Cybertruck. The fire moved quickly to the passenger compartment and towards the trapped passengers. The design of the electric doors required passengers who are not familiar with the vehicle to find the location of a manual release hidden from view beneath a panel to remove that panel and pull the manual release mechanism. There are no instructions present to explain to a passenger how to access the manual release. The truck has no exterior door handles. The only means to open the door from the outside was a button located at the base of the B&C pillars. When the electric system failed, that door release button became useless. A rescuer arrived but had no way to open the passenger side doors from the outside. The truck’s “armor glass” windows made forcing entry extraordinarily difficult. The rescuer was able to break the passenger side window with repeated strikes and attempted to rescue [XXX] by extracting her through the front passenger window but was unsuccessful due to the heat from the fire. She was forced to retreat back to the rear seat. She survived the initial collision with no injuries and was fully conscious. She was unable to escape the Cybertruck and was killed due to smoke inhalation and thermal injuries. The failure of the vehicle’s design to provide emergency egress in the event of crash, power loss, and fire created a foreseeable and unreasonable risk of occupant entrapment and death in the event of a collision resulting in power loss. It is available for inspection by the NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11695120

My wireless phone charger is causing my cell phone to heat up. When I pickup the cell phone after being charged is very warm to the touch. I’m concerned that cell phone battery (lithium) is being damaged because based on this charging condition.

NHTSA ODI 11678656

I am leasing a 2024 Tesla Cybertruck and have experienced multiple serious and unresolved safety issues. When driving at speeds of 50–60 mph or higher, the Cybertruck begins to shake aggressively, particularly in the front wheels. The vibration makes it difficult to maintain control. I took it to the Tesla dealership, and service staff confirmed there is a known malfunction with the Cybertruck tires. They informed me they are waiting on new tires to arrive, but offered no timeline and sent me home with the issue unresolved. No loaner vehicle was offered, no workaround was provided, and I am still driving a vehicle Tesla knows is defective. In addition, the rear windows malfunction frequently. When I close the rear doors, the windows often jam or freeze. This concerns me because the Cybertruck is built entirely with electronic door systems—there are no manual overrides. If power is lost during a crash, occupants may not be able to exit. This is even more alarming in light of recent reports of Cybertruck-related deaths. Multiple individuals have died in crashes where the battery was damaged or the vehicle caught fire. Power loss caused the doors and windows to become non-functional, and due to Tesla’s armored glass, bystanders couldn’t break the windows to rescue the victims. These people burned alive while trapped inside. This is not a theoretical issue—it has happened. Despite these risks, Tesla has not issued a recall or urgent fix. I’ve made multiple efforts to resolve these problems, but Tesla’s delays, denials, and lack of proactive safety measures are deeply negligent. This is a dangerous vehicle, and I am requesting that NHTSA immediately investigate both the front-end tire instability and the entrapment risk caused by electric-only doors and unbreakable windows. I no longer feel safe driving this Cybertruck and believe others are also at serious risk.

NHTSA ODI 11677095

The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving at 70 MPH with the "Full Self-Driving" (FSD) active, the vehicle ahead of the contact's vehicle abruptly slowed down. The contact began to notice that the vehicle failed to detect the vehicle slowing down and the contact attempted to manually stop the vehicle. The contact crashed into the vehicle which resulted in a three-vehicle collision. The air bags failed to deploy upon impact; as a result, the contact hit her chest on the steering wheel. The contact was taken to the hospital via an ambulance and was treated for neck, back and chest pain. The two other vehicle occupants sustained both neck and back injuries but did not seek medical treatment. The whereabouts of the other drivers were unknown. A police report was filed(report unavailable). The vehicle was initially towed to an independent tow yard. The manufacturer was notified of the failure and later towed the vehicle to an authorized Tesla service center where it remained in their possession. The current condition of the vehicle remains unknown. The failure mileage was 5,149.

NHTSA ODI 11646503

The contact owns a 2024 Tesla Cybertruck. The contact stated that while waiting at a railroad track with the Full Self-Driving (FSD) feature activated, the destination was entered, and the railroad lights and gate were lowered when suddenly the Full Self-Driving (FSD) disengaged independently. The traffic light turned green, and the driver was required to take control of the vehicle. During the independent disengagement of the Full Self-Driving (FSD) feature, the vehicle abruptly accelerated. The contact was concerned that the failure might have result in a crash, had he not taken control of the vehicle. The contact stated that he submitted a report through the vehicle App. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,400.

NHTSA ODI 11646534

The contact owns a 2024 Tesla Cybertruck. The contact stated while driving 49 MPH with the Full Self-Driving (FSD) activated, the destination was entered, and the system announced the direction steps and suddenly the Full Self-Driving (FSD) disengaged independently causing the driver to be required to take control of the vehicle. During the independent disengagement of the Full Self-Driving (FSD), the vehicle abruptly accelerated and almost struck another vehicle in a head-on collision. The contact was concerned that the failure could result in a crash if other vehicles were in the opposite direction. On a separate occasion, the contact stated that the Full Self-Driving (FSD) was engaged and driving at various speeds, and the vehicle independently maneuvered into oncoming traffic on a 2-lane road causing the contact to have to take control of the vehicle. A crash was avoided; however, the contact was concerned that if there had been a median barrier it could have resulted in a crash. In addition, the contact stated there was a second occasion where the vehicle was in Full Self-Driving (FSD) and veered into oncoming traffic, and manual control of the vehicle was required. The failure was not recorded via the Tesla App. A dealer was contacted, and a service appointment was scheduled for a diagnostic test. The Tesla Service Advisor informed the contact that there was nothing in the systems logs that there was an error, and the dealer was not able to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure several times. The failure mileage was approximately 2,000.

NHTSA ODI 11643535

On Saturday, [XXX], vehicle was at a T-intersection, in normal drive mode (not FSD) waiting for traffic to pass to enter roadway from side road. Vehicle suddenly started to go backwards. Had to press on the brake to stop. Rebooted the car and the error happened again. Tried to reverse from the intersection to be able to stop the vehicle in a safe location, but steering (drive by wire) was not working. Had to drive with one foot on the brake and one on the electronic throttle to go backwards, even though vehicle was in drive model. Display read 'Traction Control Disabled', 'Adaptive Rider Control Degraded', 'Stability Control disabled', and 'Emergency braking not available'. Tesla service was requested and vehicle was transported to Tesla facility in Tampa. I am very concerned that had this failure occurred while on interstate could have resulted in a serious accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11629683

Received a “critical error” message on the screen and was advised to pull over. After doing so and putting the vehicle in “park” I was unable to take the vehicle out of park or move it at all. This would have been very dangerous if it occurred in an unsafe neighborhood or busy highway. Couldn’t even take it out of park for the tow truck driver to get it onto the flatbed so he had to use “skates” to pull it onto the truck. There were many different error messages appearing on the screen related to different systems in the car so I suspect some sort of electrical defect caused multiple systems to fail simultaneously. I uploaded a couple of pics of some of the messages below.

NHTSA ODI 11610705

I purchased 2024 Tesla cybertruck and got the delivery of the truck on May 11th 2024. One the very first day I experienced a critical warning that stated " Critical Steering issue detected" and it started beeping loudly and I was unable to steer it. Now I am unable to drive the car as I have a whole lust of critical alerts that pop up on the screen. I am concerned about my safety and others on the road. One of the warning says "loss of system redundancy detected. Unable to shift out of park because vehicle has detected loss of redundancy. The vehicle may suddenly lose electrical power, steering and propulsion, and maybe unable to apply the parking break." I tried contacting Tesla emergency roadside support and they just keep me on hold and I am unable to reach a real person. I tried scheduling a service appointment but these warnings are critical and is a potential safety concern.

NHTSA ODI 11588346

MoThe air suspension is stuck saying it cannot adjust. The car states that there is an electrical issue. As an electric car electrical issues seems to be a concerning error message to receive. The service center has stated a part was replaced two times but the error message remains. The error is in reference to exhausting from the valve block. This removes the ability to utilize any of the adjustments and potential water wade mode. The service center said a redesign is in the works, but no such redesign is in the works.

NHTSA ODI 11587365

While driving vehicle a prompt flashed on the screen saying “power reduced, steering performance reduced due to overheating”. Then the next screen said “critical steering issue detected pull over”. Then I got a loss of system redundancy detected. This has happened twice in one week and I’ve towed it to Tesla twice.

NHTSA ODI 11585918