What 161 owners told NHTSA about the 2024 Tesla Cybertruck (all Variants)

Approximately 10 minutes after my vehicle was serviced at a Tesla Service Center for a Full Self-Driving (FSD) concern, I entered the highway and engaged FSD. The service center had stated the system was operating correctly. While traveling approximately 75 mph through a highway curve, FSD suddenly changed to an "Unavailable" state. According to Tesla's own accident data, I did not disengage FSD. There was no audible warning, no effective visual warning, no takeover request, no controlled deceleration, and no safe handoff to the driver before the vehicle stopped controlling itself. Within about one second of FSD becoming unavailable, the vehicle left its intended path and struck a concrete highway divider. If the divider had not been present, the vehicle likely would have crossed into oncoming highway traffic, creating the risk of a catastrophic head-on collision with other vehicles, including a semi-truck. Tesla's accident report confirms I did not disengage FSD and shows no warning or takeover request before impact. I possess documentation supporting that FSD became unavailable without a safe transition to the driver. This failure occurred immediately after Tesla serviced the vehicle and represented that the FSD system was functioning properly. Despite the accident data, Tesla Customer Support and the Service Center have refused to acknowledge or investigate what appears to be a failure of the FSD system's fail-safe behavior. The failed component appears to be the FSD/Autopilot system and its driver handoff logic. The vehicle and electronic records are available for inspection. An automated driving system should not terminate operation at highway speed without providing adequate warning, a safe transfer of control, or controlled deceleration. I believe this presents a serious safety defect that could result in fatal crashes. The collision caused approximately $15,500 in vehicle damage.

NHTSA ODI 11747861

This is reporting an issue with v14.3.3 and v14.3.4 of Tesla Full Self Driving (FSD) Supervised. This month I have driven over 4,000 miles with FSD enabled, approximately 2/3rd on 14.3.3 and 1/3 on 14.3.4. FSD has regularly failed to respect speed limit changes, even though it seems to recognize / observe the speed limit signs. I am certain it’s observing the signs because it renders them on the in-car display, but it doesn’t actually adjust its speed in response to those signs. The most egregious of cases have been when driving through Texas, New Mexico, and Arizona where the speed limit is often 75 mph on Interstate highways (e.g., [XXX]). On multiple occasions the vehicle has ignored construction speed limit changes to 55 mph, and instead has tried to maintain 75-80 mph through the construction zone. Not only could that get me a nasty speeding ticket, but it could also put construction workers lives at risk. It has also happened in non-construction zones, like when on a non-interstate highway that passes through towns and reduces speed when doing so. It doesn’t fail 100% of the time, but it has been an issue more than 50% of the time I enter a construction zone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11745182

All vehicle cameras failed simultaneously on May 12, 2026 at approximately 4:41 PM. Tesla app displayed "Cameras Unavailable — Please try again later." All camera-dependent systems were completely inoperable: Autopilot, FSD, Sentry Mode, dashcam/TeslaCam. Component failed: Entire forward and perimeter camera system. Vehicle available for inspection at Tesla Tallahassee Service Center. Safety risk: Vehicle cannot safely operate driver assistance systems with all cameras dead. Total loss of rear/side visibility systems while driving. No warning prior to failure. Manufacturer response: Tesla Pensacola general manager intentionally cancelled 8 consecutive service appointments — confirmed on recorded Tesla corporate call May 29, 2026. Owner drove 2.5 hours to one appointment and the GM rescheduled it without any notice. Tesla corporate agent confirmed on record: "You shouldn't have to travel to a service center that's over 100 miles away when you have one that's close to you." As of May 29, 2026 vehicle is at Tallahassee SC — Tesla refusing to provide a loaner or complete repairs. Owner has been without vehicle 24-48 hours despite being promised a loaner at time of tow. Prior warning: TeslaCam left-repeater camera failure events auto-saved December 15, 2025 — system was already failing 5 months prior to total failure. Was defect reproduced by dealer: No — Tesla refused to inspect despite 8 cancelled appointments.

NHTSA ODI 11740903

The failed components include the Tesla Vision system (cameras), sensors, Active Safety Control Module (AEB), and Gear Selection UI. Symptoms first appeared on April 30, 2026, including black screens and "Autopilot Unavailable" alerts. Internal vehicle logs from Apr 30 to May 02 confirm persistent "SNA" (Signal Not Available) and "UNAVAILABLE" states for these critical safety modules well before the collision. On the day of the accident (May 02), the logs recorded 25 instances of Gear UI signal loss, which completely disabled the rearview camera and proximity alerts while reversing. This total "blind" state put my safety at extreme risk as I had zero visibility of blind spots and received no audible warnings. The Automatic Emergency Braking (AEB) was also recorded as "UNAVAILABLE," failing to prevent the collision. The problem is scientifically confirmed by the vehicle's internal diagnostic logs, which I have retrieved and am ready to provide for inspection. The accident has been reported to the local police and Progressive Insurance. I am currently coordinating with Tesla Service for a formal inspection of these software and hardware defects.

NHTSA ODI 11736349

On December 23, 2025, at approximately 9:45 AM, I was operating my Tesla Cybertruck with Autopilot engaged under normal driving conditions. There was no inclement weather, the roadway was straight, and visibility was clear. While driving, the vehicle suddenly veered off the main roadway without warning and traveled off-road, ultimately colliding with a tree. The movement was abrupt and not consistent with normal lane departure. I immediately attempted to correct the direction of the vehicle; however, the vehicle did not respond appropriately to my steering input and felt unresponsive during the event. At no point did I intentionally steer off the roadway. The loss of control was unexpected given the road conditions and environment. This incident raises concerns about the reliability and safety of the Autopilot/driver assistance system and its ability to maintain lane control and allow driver override when needed.

NHTSA ODI 11725051

All the road safety features stopped working all of a sudden. Auto lights. Defaulted to high beams. Lane departure stopped, cruise control stopped, forward emergency braking stopped, rear cross traffic stopped, blind stopped stopped, and other safety’s I am not sure of.

NHTSA ODI 11710822

While operating on a public roadway with Tesla Full Self-Driving (Supervised) engaged, the vehicle unexpectedly departed its intended roadway trajectory. Upon recognizing unsafe vehicle behavior, I attempted to manually override and disengage the system using normal driver control inputs. Despite these attempts, the system did not disengage or yield control in a timely or effective manner. The vehicle continued on an unsafe path, left the roadway, and collided with a fence and a tree before meaningful driver control could be restored. This incident raises concerns regarding the reliability of driver override authority and the system’s ability to relinquish control during supervised operation.

NHTSA ODI 11709210

The car crosses solid yellow lines all the time. all the time. it hits rumble strips. it generally is unsafe and annoying. it is getting worse. this is not to mention the constant brake checking when engaging. it does not change lanes when prompted even if it is safe.

NHTSA ODI 11695123

I am filing this complaint regarding Tesla's failure to include the advertised Autosteer feature in my new Cybertruck, which I believe raises serious safety concerns. At the time I ordered my vehicle, Tesla's website and the official Cybertruck Owner’s Manual (archived October 15, 2024) clearly listed Autosteer as a feature included with Autopilot. Tesla also markets Autopilot as a system that “enhances safety and convenience,” which formed a core part of my purchasing decision. I previously owned both a Model 3 and Model Y, both of which had Autosteer included in the base Autopilot, reinforcing that expectation. Upon delivery of my Cybertruck, I learned that Autosteer was not actually included, and Tesla now requires customers to pay for Full Self-Driving (Supervised) to access this core safety function. This change was not communicated prior to purchase or delivery and contradicts both historical Tesla offerings and the documentation available at the time of sale. Tesla’s decision to restrict a safety-related feature—one that assists with lane keeping and crash avoidance—may put my family and others at greater risk. Drivers may assume Autosteer is included based on Tesla’s marketing, which could lead to misuse or over-reliance on the limited Base Autopilot. I contacted Tesla directly and requested a resolution. Despite multiple follow-ups, I received no meaningful response. I believe this matter represents a pattern of deceptive practices and raises legitimate safety concerns regarding what features are expected and what is actually delivered. I respectfully request that NHTSA investigate Tesla’s removal of Autosteer from Base Autopilot and its potential implications for consumer safety and transparency in driver-assistance system advertising.

NHTSA ODI 11672921

Truck mirror came in contact with a small eucalyptus tree at 65 MPH on the side of the highway during a trip on FSD autopilot. On the way back from the trip, the destination address was put into navigation and the FSD button was pressed. Unbeknownst to me the vehicle had switched from FSD Autopilot to cruise control. The vehicle was swerving all over the road and almost hit a curb and other parked vehicles at 25-30 MPH Also, aside from this case in some areas on the highway the vehicle will cut over the lines and not stay in the lane while in FSD Autopilot. I have NEVER had this issue where FSD Autopilot disengaged after a trip and returning. Once the settings are placed in FSD Autopilot they were never changed unless done manually. There were no alerts/notification telling me FSD/Autopilot was disengaged. I’ve sent a report to Tesla and received an automatic AI response mentioning that FSD or Cruise Control needs to be selected for each trip. This has NEVER been the case.

NHTSA ODI 11668403

While driving with Tesla's Full Self-Driving (FSD) system engaged, my vehicle struck two standard traffic cones in a clearly marked construction zone. The system failed to detect the cones or make any evasive action. I have video evidence of the incident. The situation was extremely dangerous. The cones could easily have been construction workers, pedestrians, or something more severe. I hesitated to intervene because it happened in a split second, and I was trusting the system to respond — which it completely failed to do. In that moment, I was also faced with a difficult choice: swerve and potentially cause a more serious accident, or trust that FSD would navigate correctly. It didn’t. The impact caused damage to my vehicle. When I brought it to Tesla, the technician dismissed my concern, laughed, and sarcastically told me, “There’s no way we’re paying for it.” He said it was my responsibility to avoid the cones — even while FSD was fully engaged. That kind of response is unacceptable, especially when Tesla markets this system as being capable of handling real-world driving environments like construction zones. This incident shows a significant failure in Tesla’s FSD recognition and decision-making systems. There were no warnings or alerts prior to the impact. The event raises major safety concerns, not only for the driver but for anyone on or near the road. I’m reporting this because I believe Tesla's current version of FSD has critical deficiencies that could lead to injury or worse. The system should never ignore basic road hazards like cones, and the company's dismissive response after the fact is alarming.

NHTSA ODI 11653398

I was driving in a rain storm and the wiper started to malfunction. Would only clean half the windshield. Then shut off completely. Made a weird noise and started smoking in the front.Started working for on wipe then did a 360 on front end of the car. Wiper blade flew off and wiper arm Would not stay in position. Was able To get home but had to get the car towed to Tesla.

NHTSA ODI 11631277