What 161 owners told NHTSA about the 2024 Tesla Cybertruck (all Variants)

All vehicle cameras failed simultaneously on May 12, 2026 at approximately 4:41 PM. Tesla app displayed "Cameras Unavailable — Please try again later." All camera-dependent systems were completely inoperable: Autopilot, FSD, Sentry Mode, dashcam/TeslaCam. Component failed: Entire forward and perimeter camera system. Vehicle available for inspection at Tesla Tallahassee Service Center. Safety risk: Vehicle cannot safely operate driver assistance systems with all cameras dead. Total loss of rear/side visibility systems while driving. No warning prior to failure. Manufacturer response: Tesla Pensacola general manager intentionally cancelled 8 consecutive service appointments — confirmed on recorded Tesla corporate call May 29, 2026. Owner drove 2.5 hours to one appointment and the GM rescheduled it without any notice. Tesla corporate agent confirmed on record: "You shouldn't have to travel to a service center that's over 100 miles away when you have one that's close to you." As of May 29, 2026 vehicle is at Tallahassee SC — Tesla refusing to provide a loaner or complete repairs. Owner has been without vehicle 24-48 hours despite being promised a loaner at time of tow. Prior warning: TeslaCam left-repeater camera failure events auto-saved December 15, 2025 — system was already failing 5 months prior to total failure. Was defect reproduced by dealer: No — Tesla refused to inspect despite 8 cancelled appointments.

NHTSA ODI 11740903

Beginning approximately December 2025, my vehicle produces a severe grinding sound when attempting to accelerate. The sound has been consistent and ongoing for approximately 6 months. Confirmed verbatim on recorded Tesla corporate support call May 21, 2026: "If I try to accelerate it's making this horrible grinding sound. This has been going on since December." Component: Drivetrain / power unit (unknown — Tesla has never inspected). Safety risk: Grinding on acceleration indicates mechanical failure in the drivetrain that could result in sudden loss of power or vehicle control. Manufacturer response: Tesla Pensacola GM intentionally cancelled 8 consecutive service appointments since December 2025 — confirmed on recorded Tesla corporate call May 29, 2026. Owner stated on Tesla's recorded line: "For the last two years it's been broken. I've literally had it in the shop more than I've driven it." Tesla has never examined the source of the grinding sound. As of May 29, 2026, vehicle is at Tallahassee Service Center. Tesla escalated to Regional Manager on May 29, 2026. Available for inspection: Yes — vehicle at Tesla Tallahassee Service Center.

NHTSA ODI 11740924

NHTSA Recall 24V832000 covers a drive inverter defect that can cause complete loss of drive power. This recall was identified as active on my vehicle when I drove cross-country to XXX. Tesla Pensacola [XXX] ) told me "nothing was wrong" and did not perform this recall despite having the vehicle in for service multiple times. Component: Drive inverter / power train. Safety risk: Complete loss of drive power at highway speed is an extreme safety hazard. Manufacturer response: Tesla Pensacola stated the vehicle had no issues and performed no recall work. Tesla Council Bluffs, IA immediately identified this recall as requiring urgent attention on the same vehicle. Available for inspection: Yes — vehicle currently at Tesla Tallahassee Service Center. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11740906

The PCS unit failed and the truck would not charge at all. Tesla repaired under warranty.

NHTSA ODI 11738261

PCS2 failure preventing the truck from charging, and use of PowerShare.

NHTSA ODI 11738267

Unexpected PCS2 failure and loss of AC charging. This unable to charge battery where supercharger is not available. Risks of being stranded. Limits current use. Repair unavailable and no estimated time per service center!

NHTSA ODI 11736516

Faulty PCS system can cause car to stop charging, potentially causing vehicle to shut down on the highway, leaving it stranded and a hazard on the road.

NHTSA ODI 11734576

Vehicle stopped AC and DC charging. This could get anybody stranded. Seems to be a wide spread issues online. PCS2

NHTSA ODI 11731264

This incident happens when driving home from work, it happened half a mile away from where I live on a local road. All of a sudden car lost all power, steering wheel and brake completely failed, drive train completely failed while the car was still moving. there was no way the car could be controlled to move to the side of the road or to break to completely stop it.. thankfully it coasted to a complete stop. As it was the middle of the day, there were no cars around the local road I was on. Once the car stopped everything shut off completely. There was no way to turn on the hazard lights or get out of the car either I had to use emergency exit.. car wash towed to Tesla service center where it stayed with them for a few weeks and I was told that it was PCS an ancillary auxiliary part that needed to be replaced. While searching the forums, I found out that this is becoming a problem where multiple cyber trucks have this issue going on which I feel is a safety issue as it can cause a major accident or fatalities if somebody was driving on the highway on highway speeds and this happened. I am opening this ticket to help others so hopefully a recall is done on this.

NHTSA ODI 11730347

My Cybertruck’s Power Conversion System failed at 65,000 miles. I received a PCS alert, AC charging became unavailable, and the vehicle displayed charging faults. The repair required major disassembly of the tonneau, bed, and air suspension and cost 7000 because it occurred after warranty. Why This Is a Safety Defect: The PCS is a critical component that handles onboard AC charging, DC-DC conversion to the 48V system, and power delivery. Failure can strand drivers, prevent charging, and (as seen in related drive-inverter recalls) contribute to sudden loss of propulsion while driving. This Is a Widespread Issue: PCS failures are occurring frequently (“left and right”) in Cybertrucks, especially early production models. Owner forums and polls show dozens of identical failures, with some samples reporting 18–40% affected. Many owners face 2,000–7,000 repairs out of warranty. Tesla issued a limited recall for related drive inverters (NHTSA Campaign 24V-832) that can cause sudden power loss, but no recall covers the broader PCS defect despite the clear pattern. I strongly urge NHTSA to investigate this common defect immediately and require Tesla to issue a full recall for affected Cybertrucks, including free replacement of the Power Conversion System for all owners. Thank you for protecting public safety.

NHTSA ODI 11729334

Normal night charging . Morning I get into my car I have alerts PCS2 saying I can't charge anymore at home . This is a huge safety concern as it's happened to many Cybertruck owners. If we go on a trip we can literally be stranded due to range and accessibility of chargers with kids. This needs to be fixed as a constant warranty even past 50,000 miles as the vehicle is not proven and in its early years. It's not a matter of if , it's when and creates unreliability and extremely heavy repair costs for an owner not due to personal wear and tear. Clearly a manufacture recall that should be monitored for a long long time.

NHTSA ODI 11726055

Vehicle Safety Complaint - Tesla Cybertruck Steering System Failure During FSD While driving my Tesla Cybertruck with Full Self-Driving (FSD) engaged, the rear steering system failed without any prior warning. FSD immediately disengaged, and a red steering system ERROR appeared on the instrument cluster. The rear axle steering was completely disabled, turning radius became severely limited, and vehicle speed was restricted. This occurred while actively driving in traffic and was extremely dangerous. I accessed the vehicle’s Service Mode and documented three fault codes that triggered simultaneously at 17:48:14 on March 4, 2026: 1.RSAM_a260_monitorTripDetected ∙Monitor trip detected, system degraded ∙Potential Impact: Steering system performance degraded, vehicle speed limited ∙Only clears on next power-up 2.RSA_a212_activeFault ∙Rear Steer Actuator (RSA) stopped at current position ∙Internal condition detected, defaulted to safe state ∙Fault Reason: CONTROLLER_IRRATIONAL ∙Previous State: RSASTATE_ACTIVE_STEERING (was actively steering when failure occurred) ∙rsamControllerRational = false 3.PEPS_a182_rearSteerDegraded ∙Primary Electric Power Steering (PEPS) detected RSA not functioning as expected ∙Reason: RSA_UNHEALTHY ∙rsaUnhealthy = true ∙rearSteerCommand = -0.59 All three faults were set at 17:48:14 and cleared at 17:50:55. Additionally, an earlier alert — EGGRIGHT3_a203_airwaveLeftLateralUnavailable — was logged on March 2, 2026 at 21:11:08, which may indicate a related or recurring issue. The simultaneous failure of the rear steering actuator and disengagement of FSD while driving at speed represents a serious safety hazard. The RSA controller was flagged as “IRRATIONAL” while the system was in active steering mode, meaning the steering hardware failed during operation — not at startup or in a parked state. I have photographic documentation of both the dashboard steering ERROR warning and all Service Mode diagnostic screens showin

NHTSA ODI 11722131

While driving on a local road and thank fully at speed of 20mph vehicle lost all power, in few seconds of alerts steering failed as well as brake failed. Car slowly coasted to stop and died completely. Steering and brakes were completely unresponsive all of a sudden while driving. Was only able to get out of car via emergency exit. If this was on a highway at highway speed am very positive it would have been a disaster.

NHTSA ODI 11707048

Hello are you still in business or has Elon DOGED you already? No matter.... here's a CyberTruck in the junkyard. [XXX] The wheels have gone all whompy. Don't suppose you are bothered about it. Have a [XXX] day. Your friend [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11645396