What 68 owners told NHTSA about the 2024 Ram Ram 1500 Crew Cab Trx

Heater Core Windshield fogging because of antifreeze fumes interfering with the HVAC Yes the issue has been confirmed by the dealer (Sansone Ram, NJ) I wasn't sure but kept smelling antifreeze in the cabin and the front windshield was interfering with my view in front of me. This Vehicle is a 2024 Ram 1500 with approx 46000 miles, just a little out of the basic warranty but this issue is not a wear and tear issue, way to early for this vehicle to have this kind of Problem.

NHTSA ODI 11728769

I'm reaching out regarding my 2024 Ram 1500 that has approximately 45,850 miles. I was smelling anti freeze while heat was in the on position, along with the driver side front windshield fogging up immensely creating a visibility issue. (definitely a SAFETY ISSUE) I've been told by Sansone Ram in NJ that the heater core/HVAC has failed. I'm very familiar with automotives and know for sure that a heater core should not fail this early on a 2024 vehicle. This is clearly a PREMATURE FAILURE it's not normal wear and tear. This truck is still relatively new, has been maintained and serviced when needed with Sansone Ram in New Jersey. This should be a RECALL, this is NOT a wear and tear item especially the car is less then 3 years old with only 46000 miles. They are charging thousands of dollars because of a manufacturer Defect.....

NHTSA ODI 11728661

On [XXX] at approximately [XXX] on [XXX] south of Madras Oregon. We were on our way to Bend Oregon and just coming up to the scales, when I accelerated to pass a car in the passing lane, all my dash lights lit up and the engine stopped running. Being in heavy traffic this made a dangerous situation with vehicles all around me, while my vehicle was coming to a stop. I was able to pull to the right shoulder to safety. I have brought this issue up with the dealership on three different during service calls. Prior to [XXX] incident, the truck's computer system has never completely shut down all at once. I have told the service manager that I have had several issues on the electrical system, but was told there was nothing wrong. The lights that flashed on, the best I can remember were; Front Collision, Trailer Brakes, Checking Engine, plus others. I cannot remember all, due to maneuvering my vehicle to the right shoulder. Unfortunately, I have not have documentation on every occurrence of electrical/computer failure. I keep getting told that my computer system just needs an update. So the dealership must be somewhat aware that something is going on with my vehicle. The sad part is that I keep trying to resolve this issue with the Dealership, but they keep avoiding my phone calls or when I do go in person they tell me nothings wrong. Here is the name of the dealership I purchased the vehicle from with the extended warranty. "Lithia Dodge of Bend". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11707857

The reported vehicle has experienced repeated, critical stalling events immediately following the activation of the engine Start/Stop feature. The engine shuts down normally when the vehicle comes to a stop (e.g., at a traffic light or stop sign) but fails to automatically restart when the brake pedal is released or the accelerator is pressed. This leaves the vehicle immobilized in traffic, creating a significant safety hazard. Incident Details The stalling behavior has occurred multiple times under normal operating conditions. The issue is intermittent but frequent enough to cause concern for vehicle safety.

NHTSA ODI 11705263

My vehicle shut down as I was in drive. Engine was shut off and it engaged the emergency parking brake.

NHTSA ODI 11703540

The auto shutoff is working intermittently. Also, the vehicle sometimes shutsdown and won’t restart without putting it in park, then pressing the ignition. Also, the touchscreen works intermittently

NHTSA ODI 11703271

The truck is on its 3rd camshaft and lifters due to failures. The truck has 43,000 miles on it. This is not normal. RAM has fixed it twice, and now the new lifters, that were installed a month ago are also beginning to make noise. When these camshaft and lifters fail they put metal into the engine which creates catastrophic failures.

NHTSA ODI 11697022

The 2024 Ram 1500 3.6L V6 E-Torque engine stalls at low speeds. Without warning the engine shuts off and the emergency brake automatically engages, when the truck comes to a stop it shifts into park, and I have to restart the truck. Fortunately this has only happened in parking lots at speeds of around 5mph. This has happened twice so far. The battery voltage dropped from 13.8 volts to 12.2 volts during both stall events. The truck is 1 year old with 15,324 miles on it.

NHTSA ODI 11691444

Engine has to be replaced due to bad rod bearings

NHTSA ODI 11683656

The vehicle has been in the shop for a multiple cylinder misfire 5 times now. RAM has been unable to repair the vehicle. This poses a potential safety issue because it could happen while I am driving on the road and potentially cause an accident.

NHTSA ODI 11670610

the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.

NHTSA ODI 11669312

Truck has auto start/stop for fuel efficiency. It automatically engages on startup. Truck is prone to sudden unexpected acceleration when it is engaged. Has almost caused 3 wrecks with my truck. Dealership says they know about the problem and that I should just turn it off everytime I get in the truck. This will kill somebody some day. I forgot to turn it off today and it almost caused me to rear-end another vehicle while at a stoplight.

NHTSA ODI 11664924

The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.

NHTSA ODI 11659148

MGU (Motor-Generator Unit) is a 48-volt belt-driven motor is malfunctioning. I reported the incident multiple times and been told that MGU part number 68623194AB has been on back ordered for months. They have tried to buy the part from other dealers and they won't sell because it's become an issue. I almost got into an accident when the car completly sputtered and shutoff while driving. Happening to my wife today. Put her life at risk. This needs to be address and corrected before someone gets hurt.

NHTSA ODI 11648494

About 2 weeks ago started hearing what sounded like a earing going bearing from under the hood on driver side. I took it to the dealership yesterday, told them im pretty sure bearing going out on MGU. The dealership called me about hour and half later, the MGU and belts tensioners failed. They have no clue when parts will be in to fix under warr. I must be one of the lucky ones and caught the problem before major problems started.

NHTSA ODI 11643293

The contact owns a 2024 Ram 1500. The contact stated that while driving with his family at approximately 70 MPH, several unknown warning lights were illuminated, and the vehicle lost motive power and came to a complete stop in the middle of the highway. Additionally, the hazards lights failed to engage as needed. The vehicle was towed to the local dealer to be diagnosed; however, the dealer informed the contact that the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,500.

NHTSA ODI 11623802

The contact owns a 2024 Ram 1500. The contact stated while driving approximately 5 MPH, the vehicle lost power, the parking brake activated, and the transmission independently shifted into the park. The contact was able to restart the vehicle. The instrument panel showed that the battery charge had dropped to 12-Volts. The failure had occurred twice. The tow truck company was contacted and was able to recharge the battery and the contact to drove the vehicle to the residence. The contact stated that approximately 3 weeks later the failure recurred a second time at 1,800 miles. The vehicle was towed to the dealer however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 800.

NHTSA ODI 11610310

The truck died had to jump it. I was driving it and it stopped itself went into park automatically. it turned on the parking brake. and then died. Took several minutes to start. Now the truck on first start up and first shift into gear there is a delay and no power to the drive train then has I’m hitting the gas it accelerates very quickly

NHTSA ODI 11603846

My vehicle has died( engine turned off) while driving at slow speeds. After turning off, the emergency brake is deployed. This is the 2nd time in the past 30 days this has occurred.

NHTSA ODI 11587704

While in stop and go traffic my foot was easing off of brake to role forward. The vehicle began a rapid acceleration. I was able to for the brake pedal down but rear tires began spinning and rpm shot up. Applied left foot on brake pedal and with all my strength pressed brake. The vehicle moved forward almost impacting car in front. I was able to angle vehicle while braking without collision. The rear tires were spinning and smoking while occurring. Total event lasted a couple seconds but seemed like eternity. No damage but very concerned and wary of vehicle operation. Believe related to the etorque system! If I was in school zone may have resulted in catastrophic consequences and loss of life. Needs immediate attention! Vehicle has been recovered by ram dealership for testing.

NHTSA ODI 11573985

The car was purchased in Jan 16. In Jan 19 the car stopped, with complete no response when trying start. The dashboard was off and looks like no power at all. Try jumping the car and check the battery found that the battery was completely charged. The car was towed to a authorized dealership…and after 5 days no response from the dealer yet.

NHTSA ODI 11568118

I recently purchased my first ram truck on 1/11/24. On the morning of 1/15/24 monday, I was leaving my work and as I tried to turn on my truck, it would not turn due to battery being dead. So, I asked coworker of mine to give me a jump. After 10 minutes or so, trunk was on but it had engine and abs, and trailer brake light on. I only had put on 277 miles at that time. Truck seems to make some random noises when driving. Also, when trying to trying to jump the truck it takes this lound sound in the speaker.

NHTSA ODI 11566412

Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.

NHTSA ODI 11550042