What 403 owners told NHTSA about the 2024 Mazda Cx-90-phev

The parking cameras will fail to activate unexpectedly when backing up or if the cameras are activated using the manual button. The issue is similar to what is described in Mazda Safety Recall 6223J: "Images of the front-, side-, and rear-view cameras may flicker and, in some cases, may no longer appear on the center display monitor. Improper processing logic in the view monitor camera control module may cause image deterioration. Loss of front-, side-, and rear-view camera images when in reverse and/or using the 360-degree monitor can increase the risk of a crash. There is no warning preceding the occurrence of this defect." I brought this issue to the dealer and Mazda USA but it remains a problem. The issue most recently occured on April 15, 2026, but has happened multiple times in the past.

NHTSA ODI 11733208

The fuel tank pressurization systems on my 2024 Mazda CX-90 PHEV have failed, and the vehicle is currently available for inspection at Dolan Mazda in Reno. This defect puts the safety of myself and others at risk because the vehicle gurgles and sprays raw gasoline out of the filler neck during refueling, creating a severe fire and environmental hazard at public gas stations. The issue first appeared on March 23, 2026, during a road trip from Reno to Las Vegas, with dashboard warnings stating Fuel Tank Malfunction, Avoid Refueling, Have the vehicle inspected and Engine Malfunction. The vehicle was inspected and supposedly repaired by Jerry Seiner Mazda on March 24, 2026, but the problem recurred during the return trip from Las Vegas to Reno on March 29, 2026, when it again spit fuel at the pump. The failures consistently occurred midway through long road trips at refueling stops in Tonopah, Beatty, and Hawthorne, Nevada. During these incidents, the vehicle was completely unable to accept fuel, causing significant distress as I was nearly stranded with young children in remote desert areas with limited resources. I barely managed to reach my destination on the remaining range. Although I have documented these specific malfunction messages and safety incidents, the vehicle has been at Dolan Mazda since April 17, 2026, where the dealer and manufacturer have been unable to reproduce the issue in a stationary shop environment despite it being the second formal repair attempt for a life-threatening fuel system failure.

NHTSA ODI 11733436

Breaks squeal consistently only 34,000 miles was doing it when I bought it last year and they said it was just cause it was sitting and would get better never really has always squeals when breaking Steering when turning is glitchy catchy sticks like doesn't turn smooth or go back to center smooth causing you or car to jerk turn unsafe like I see recalls for these same similar things but my car doesn't currently have a recall for any of it by entering vin

NHTSA ODI 11733123

In the past month or two the steering has become sticky, stiff or notchy initially occurring while completing turns on sweeping highway entrance ramps. This exact issue has now progressed to all driving conditions even when making minor steering adjustments on straight roads. I have not yet contacted the dealer or manufacturer with this concerning safety problem.

NHTSA ODI 11732169

Was involved in an auto accident where the person t-boned my car on the passenger side. Airbags on the left side of the car including driver and steering wheel airbags did not deploy on impact.

NHTSA ODI 11732075

The steering wheel in the car is sticky when turning both right and left, it is more pronounced in deeper turns such as on and off-ramps.

NHTSA ODI 11731918

The steering rack is the component that has failed. On multiple occasions while I am driving on the freeway the steering will randomly pull in the opposite direction of the turn that I am on. Or if it the pavement is uneven it will hit the bump and stick and get harder to steer or pull one way or the other. I have been in 3 near accidents at freeway speeds. I have taken it to the dealer and they say they can not replicate it so they are not fixing it or addressing my concerns. There are no warning lights and no warning when it is going to happen so I have to grip the steering wheel tightly with both hands to prevent from being pulled or pushed into and accident. It has already been recalled once for this same behaviour.

NHTSA ODI 11731595

I am writing to formally report a serious safety defect regarding the steering system of my 2024 Mazda CX-90. While driving at various speeds, the steering wheel frequently exhibits a "sticking" or "binding" sensation. In several instances, the steering wheel has become momentarily stuck in a fixed position, requiring significant physical force to "break it loose" and regain control of the vehicle's direction. Safety Risk: This condition is unpredictable and creates a hazardous driving environment. The sudden resistance and the excessive effort needed to maneuver the vehicle pose a high risk of over-correction, which could lead to a lane departure or a collision. This mechanical failure compromises the fundamental ability to steer the vehicle safely. Request: I am submitting this report to ensure this issue is documented for safety investigations and to urge a review of potential defects in the steering rack or electronic power steering (EPS) calibration for this model.

NHTSA ODI 11731639

report “sticky” or unexpectedly heavy steering, even after a recall repair.the steering wheel feeling jumpy or locking up, with sudden changes in effort.

NHTSA ODI 11731707

After multiple visits to the dealer—and despite a manufacturer recall addressing the issue of remaining fuel levels and estimated range—the error message has reappeared.During my most recent visit to the dealer, I was informed that they could not detect any errors.

NHTSA ODI 11731716

Since about 9 months ago, the steering wheel has been “pulling/tugging” when driving on a curb, even the slightest curb, specially when over 50mph. No warnings lights on, vehicle has has an alignment in the last year. And it is not a “line assist” problem. I turned that off for a while be sure. Vehicle was inspected by an authorized Mazda service provider, and they suggest changing the steering train to fix the issue. I particularly remember this issue came up after hybrid battery was replaced. Not sure if related or not. It is a huge safety issue, as when driving at high speed it is very hard to manage.

NHTSA ODI 11731734

STEERING WHEEL SEEMS LIKE IT STICKS WHEN CORNERING OR TURNING WE ALMOST HAD AN ACCIDENT GOING AROUND A CORNER

NHTSA ODI 11731401

Steering wheel gets "Stuck" when making a sweeping left turn and needs force to return to neutral. Suspension "creaks" and "grinds" when going over bumps or hills.

NHTSA ODI 11731058

The contact owns a 2024 Mazda CX-90. The contact was informed about a previous recall associated with the steering that was repaired prior to owning the vehicle, but the failure persisted. The contact stated that while driving on several occasions at various speeds and turning, the steering wheel jerked in the opposite direction, then became soft, and then more difficult to steer. The vehicle was not diagnosed or repaired, but the contact was informed of a steering investigation. On another occasion, the contact stated that when the vehicle was stopped and the ON/OFF feature was activated. There was an abnormal knocking sound coming from the engine compartment. The contact stated that after turning off and restarting the vehicle, and after refueling the vehicle, the messages "Engine Malfunction – Inspect Vehicle" and "Hybrid System Malfunction" was displayed. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 56,050.

NHTSA ODI 11730780

I have a 2024 Mazda CX-90. I want to report that about two years ago I was contacted regarding a recall (or possibly multiple recalls). The steering would become stiff while turning on curves. I took the vehicle to the dealer, and they reprogrammed something, which fixed the issue for a few months (I don’t remember exactly how long). However, the same problem happened again about three times. I brought the vehicle back to the dealer on January 23, 2026, and they did not have the necessary parts to repair it. I told them I was very afraid to drive the vehicle in that condition because the steering would get stuck when turning on curves, and I was worried that one day it could cause a serious or even fatal accident. The dealer told me they could not do anything at that time. It took 65 days for them to replace the parts, and it was very stressful driving under those conditions. Even after the repair, the vehicle does not feel right. I feel that the steering still moves abnormally, and I am very afraid to drive it like this. Additionally, the brakes sometimes make a strange noise. I don’t know what to do about this situation. I would like to return the vehicle, but I don’t know how, especially since the dealer is no longer responsible. I need help. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11730889

While making sweeping turns, but predominantly left-hand turns, the steering wheel will get momentarily stuck in a turning position. Sometimes it is more difficult to get the wheels to straighten out than other times. Also, it normally only happens at higher rates of speed, more than 30mph. The steering getting "stuck" in a turning position, especially at elevated speeds, poses serious risks of getting in an accident. Especially if it were to happen into oncoming traffic on a 2-lane highway or something similar.

NHTSA ODI 11730890

My vehicle has had the steering recall performed. However I have an issue where the steering is becoming very sticky, mostly when turning left. For example on an interstate clover leaf where steering angle is held constant for a short period of time, the steering feels stuck and requires extra effort to overcome that stuck point. It's alarming. This appears to be getting worse over the past few months.

NHTSA ODI 11730899

We believe the evaporative emissions control system (EVAP) / fuel vapor management system on our 2024 Mazda CX-90 MHEV (inline-6 mild hybrid) is malfunctioning, releasing strong raw gasoline vapors. The strong odor occurs everywhere around the vehicle while the engine is running and immediately after shutdown and exit. The problem is intermittent. No visible liquid fuel leaks have been observed. The vehicle and related components remain available for inspection upon request. This creates a direct safety risk: the hazardous flammable gasoline vapors are strong enough to migrate from our garage into our living space (house), posing a potential fire/explosion hazard if vapors accumulate near an ignition source, as well as a health concern from prolonged inhalation for our family. Raw gasoline vapors are highly flammable and should not be present in or around a residence. The problem has been reproduced and confirmed by the dealer on at least one occasion. On the third service visit (dropped off March 5, 2026), the strong raw gasoline odor was so intense upon arrival that multiple dealership personnel, including General Manager Weldon Munsey, witnessed it immediately, and one technician looked under the vehicle to check for liquid gasoline leaks. On the two prior visits, technicians were unable to replicate the issue. The local dealer has informed us that they are aware of two other CX-90s with the exact same problem occurring at the same time within their dealership network. Despite having no root cause, no fix identified, and no timeline for resolution, the dealer wants us to return the loaner and take our car home unrepaired. The vehicle was purchased new on [XXX], and currently has 39,213 miles. It has been inspected multiple times by the dealership (Roger Beasley Mazda Georgetown, repair order [XXX]). Mazda Corporate has an open investigation (their case [XXX]) and has assigned a case manager (Chris) who is currently reviewing the issue with the service INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11730940

The vehicle is experiencing intermittent steering “sticking”, most noticeable during normal highway driving and minor steering corrections. The steering wheel does not always return smoothly and instead feels resistant before releasing. This condition is unexpected, repeatable, and presents a safety risk, particularly during normal lane-keeping. Especially happens during left turns or keeping in lane while going through sight left curves. Very noticiable when going through traffic circles.

NHTSA ODI 11730974

Intermittent and brief increases in steering effort (described as “sticky steering”) while driving. I could also describe as "grabby" steering that causes me to have to grab the steering wheel tightly with both hands to prevent loss of control.

NHTSA ODI 11730445

While my wife was driving my 2024 Mazda CX90 gas turbo at the posted speed limit, this vehicle suddenly without warning the car lost most of its power. She was able to move the vehicle to safety by pushing the gas pedal to the floor and achieved a maximum speed of 10 mph. The car was towed to the dealer Koch 33 of Easton, PA. The dealer diagnosed the problem as a throttle body issue. This is the second incident whereby this vehicle lost power in a similar manner but for a different reason (fuel pump) and had to be towed to the same dealer. I filed a complaint with your agency about 18 months ago. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11730463

Since taking delivery of this vehicle in June 2024 from Kenny Ross Mazda, I have experienced a persistent and unresolved error message on the vehicle’s display screen relating to “Multiple ECUs Reprogramming.” This error message first appeared within the first twelve (12) months of ownership and has remained continuously present on the vehicle’s instrument cluster/infotainment screen despite numerous repair attempts. The defect substantially impairs the use, value, and safety of the vehicle, as it creates constant uncertainty about the operational status of critical electronic control systems, diminishes the vehicle’s resale value, and interferes with my normal use and enjoyment of the vehicle. Photographic evidence of this error message is attached as Enclosures 2 through 5. I have brought the vehicle to Rohrich Mazda, an authorized Mazda dealership and service facility located in Pittsburgh, Pennsylvania, on at least seven (7) separate occasions over the past twelve (12) or more months in an effort to resolve this defect. Each time, the dealership has been unable to eliminate the error message. During the course of these repair attempts, the dealership initially believed the issue was related to a recall (Safety Recall 7024J — Multiple ECU’s Programming), but subsequent repair attempts have failed to resolve the condition. The dealership has contacted Mazda Corporate technical support on multiple occasions, and Mazda Corporate has been unable to provide a solution. As of this writing, the dealership and Mazda Corporate have acknowledged that they do not currently have a fix for this problem. The service ticket remains open.

NHTSA ODI 11730202

The contact owns a 2024 Mazda CX-90. The contact stated that the lower control arm of the front suspension was making a clunking sound. No warning lights were illuminated. The contact stated that the failure was related to Technical Service Bulletins: 01-007-25 and 02-002-24. The vehicle was taken to the local dealer, where it was diagnosed that grease needed to be added to the ball joint. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 16,000.

NHTSA ODI 11729388

Steering feels stucked and when navigating in a curve. You have to put an effort to get the steering wheel unstuck.

NHTSA ODI 11729248

Steering locks when turning/ in a curve trajectory. Must manually overpower wheel to break locked position when coming out of the turn. No warning lights or sensors alerted. Vehicle will be brought to dealer for service for determined solution. Available for inspection.

NHTSA ODI 11729191