What 641 owners told NHTSA about the 2024 Jeep Wrangler 4-door 392

To address what system failed: The Engine shuts off while driving at highway speeds without warning. The Electrical system suddenly and completely shutdown. Loss of Propulsion while driving. To address the safety for myself and others at risk: The Vehicles sudden loss of propulsion at highway speeds created an immediate risk of rear-end collision, loss of control of the vehicle or being stranded in active traffic lanes. Surrounding vehicles were forced to brake and maneuver unexpectedly, placing myself, passengers (children) and other motorists at risk of serious injury or death. No warning lights prior to failure and the vehicle will be inspected on February 2, 2026 at Westgate in Raleigh.

NHTSA ODI 11712869

I own a 2024 Jeep 4xe in Alabama with approximately 9,000 miles. The vehicle was towed to a dealership due to safety concerns related to active recalls, including Recall 68C involving the high-voltage battery, as well as a second engine-related recall for which no remedy has been issued. The vehicle was checked in and a repair order was opened. Dealer diagnostic notes indicate trouble codes related to the high-voltage system, coolant heater, and EVAP system, and state that certain components “need to be replaced.” Despite this, I later received a text message stating the vehicle was “ready for pickup,” even though active safety recalls remain and it was not clearly communicated that the listed components were replaced. Because these recalls involve potential fire risk and high-voltage system faults, I do not feel the vehicle is safe to operate, especially with children riding in it. The vehicle has remained at the dealership for almost 2 weeks with limited communication. I am currently paying for a rental vehicle out of pocket while awaiting reimbursement from Stellantis, with no clear timeline for repayment or confirmation of continued coverage. Attempts to obtain updates from both the dealership and Stellantis case management have often gone unanswered. I am submitting this complaint due to unresolved safety concerns, extended vehicle downtime, unclear repair status, and financial impact related to rental transportation.

NHTSA ODI 11712894

After 68c recall vehicle on electric mode looses complete power “maximum throttle input”uphill for roughly 5-10 seconds until gas engine kicks in to support. On 2 drives after getting the vehicle back i almost got rear ended by an 18 wheeler both times

NHTSA ODI 11712756

The vehicle experienced a loss of motive power while stopped at a traffic light and would not accelerate when the accelerator was pressed. The failure appears related to the powertrain/electrical system. The vehicle was unable to move and required a restart to regain propulsion. The vehicle remains available for inspection upon request. This failure placed my safety and the safety of other road users at risk due to the inability to proceed through an intersection as expected, creating a risk of collision. The problem has not been reproduced on demand, but it has occurred at least once and is consistent with an active safety recall (A7C) related to loss of motive power. The issue has been discussed with the manufacturer and a dealer, both of whom confirmed that no repair or interim remedy is currently available. The vehicle has not been physically inspected by the manufacturer due to the lack of an available repair. No warning lamps or messages were present prior to the failure, and the loss of propulsion occurred without warning.

NHTSA ODI 11712321

I took my Jeep into the dealership for the 68C recall and when I got it back they stated they updated the software. I checked the history of the Jeep and did not see that the dealership charge the battery to 75% or do a test drive. My understanding is that these two things out of three were to be done for the recall to be completed. I just want to make sure it was done correctly. When I contacted the dealership they did not want to answer my questions about charging the HV battery to 75% or the test drive. Also according to the paperwork from the dealership it just shows "updates per recall."

NHTSA ODI 11712350

Following a manufacturer over-the-air (OTA) software update released in Fall 2025 and subsequent completion of Safety Recall 68C, my vehicle exhibits new and dangerous driving behavior that did not exist prior to these updates. While operating in electric mode, the vehicle can unexpectedly lose power during acceleration, including at roadway speeds and while climbing hills, creating a risk of sudden deceleration in traffic. Under electric operation, the vehicle accelerates normally up to approximately 45 mph. Beyond that point, electric power output progressively decreases even as accelerator input is maintained or increased. Vehicle speed can decline while the accelerator is further depressed, and the electric power indicator visibly drops. This often results in abrupt internal combustion engine (ICE) engagement, aggressive downshifting, and sudden acceleration. This loss-and-surge behavior is unpredictable and hazardous, particularly in traffic or on inclines. Prior to the OTA update and recall action, the vehicle provided consistent electric power well beyond 45 mph, and ICE engagement was smooth and nearly imperceptible. I consistently achieved approximately 22–23 miles of electric range on the same daily route. Post-update and post-recall, usable electric range has been reduced to approximately 14–15 miles under similar conditions, regardless of weather. The issue also occurs at low speeds, including complete loss of electric momentum while climbing hills, followed by harsh ICE engagement that can cause wheel spin. This behavior raises safety concerns related to power loss and unexpected acceleration. Based on the timing and nature of these changes, I am concerned that software updates may be intentionally limiting battery power output and usable capacity to reduce stress on potentially defective high-voltage batteries rather than correcting the underlying hardware defect. This materially alters vehicle performance and safety and requires investigation.

NHTSA ODI 11712427

I cannot park my car in my garage or in my driveway for fear of the fire. This could happen while I am driving or parked. 2nd is that my Jeep could lose power and my Jeep could stop running while I am driving. This could happen on a highway going 65 MPH causing a crash which could kill or seriously injure myself, passenger and anyone else around. I received a recalls stating these warnings and that there are no fixes for it. I live in a townhouse development. If my car catches fire in my garage of my driveway all the houses will catch fire as well. And the 2nd goes without saying...I don't want to drive anywhere but to and from work. Crazy when I am making huge payments on a vehicle I cannot drive.

NHTSA ODI 11711841

I have two open serious recalls on my Jeep Wrangler 4xe. There is a recall for the batter/charging system so I cannot plug it in to the charger I purchased for my home. I also have a continuing issue with my gas tank - it will not fill and the nozzel clicks off even though I have next to no gas in the tank. I can't charge the car, yet can't fill it with gas. I have brought it back to the dealership 3 or 4 times in the less than two years of owning the car. There is also a recall that effects the engine so I am scared to drive it on the highway. Basically I was tricked into leasing a $60,000 piece of absolute garbage. I can't get out of the lease early without having to -pay some type of penalty or losing money, which is really unfair. The company knows about these issues and took advantage of customers.

NHTSA ODI 11711611

Instrument cluster/panel went blank; unable to tell speed, temperature control, fuel, tire pressure, blinkers, lights. unable to see controls or displays. unable to see warning lights.

NHTSA ODI 11711068

After the 68C / NHTSA 25V-741 Recall was completed, the Jeep can be difficult to drive and will dangerously lose power or accelerate unexpectedly. When driving in Electric Mode it will suddenly lose power and often start the engine abruptly. I've nearly been rear ended when it lost power, but also almost crashed into the car in front of me when the engine started abruptly and gave full power unexpectedly. This is a new characteristic since the recall was completed. I spoke with the dealer assistant service manager, and he said that unless the vehicle is displaying an error or warning, that it is operating as Stellantis has written the software for the recall. I spoke with Stellantis and told them of the severe safety issue, and that I feel unsafe driving it. Since I've been told this defect is normal, I asked for a refund/return. They said "sorry" and can't help me and referred me to arbitration. This is a defective vehicle that has been rendered even further defective. Stellantis refuses to take any responsibility.

NHTSA ODI 11711281

Loss of motor power recall has been present since October 17, 2025 - #25V710. This is an issue that started with our specific Jeep prior to this recall. It is January now and no remedy has been found. The manufacturer will not provide a loaner or rental for us even though the car has shut off on us personally on multiple occasions. They asked us to take it into the dealer to perform a diagnostic, they are unable to reproduce the shut-off issue we've experienced and have told us there is nothing they can do at this time. I looked up at your website and see there is an "interim corrective action" that has been implemented to avoid loss of motive power using an update to the backend policy while a final remedy is still under development. When I asked the dealer to either confirm if they at least performed the interim corrective action or if they can guarantee we will not experience loss of power anymore. I was told they could not answer the question and that they did not have anything they could perform on the vehicle at this time and told us we can pick it up. Again, this issue has happened to us personally on multiple occasions and have been fortunate that it's only happened on residential streets thus far. We do not feel safe to drive the car around on a daily basis and just hope the car doesn't shut off again in a more dangerous situation until a remedy is found. We originally brought this car into the dealer for a similar issue on October 14th - the dealer updated some software and gave us the car back on October 16th. By October 18th, we had a check engine light come up again and on October 19th, the car would not start on occasions again. Again they took it and said they did a software update to it. The shut off issue persisted again in December when we stopped driving the car and were able to get a rental from them for the 25V-741 issue but they are saying because they themselves cannot replicate our 25V710, they can't help us again and no fixes are available.

NHTSA ODI 11710967

I am filing a safety complaint regarding my leased 2024 Jeep Wrangler 4xe. The vehicle is subject to an open safety recall involving the risk of engine fire and sudden engine shutdown. At this time, there is no available remedy. I have contacted Jeep Customer Care and Stellantis Financial Services multiple times and was advised that because the vehicle is leased, the issue is "out of scope," and arbitration may be my only option. I have received no written response to my safety concerns. I am concerned about operating or storing a vehicle with a known fire risk and no repair available. I am seeking manufacturer action to address this unresolved safety defect.

NHTSA ODI 11710593

Driving around town and the car just dies on me. I had my kids with me in the car this time when it happened. This is now getting scary when my car is my daily driver and I should not have to worry if I have my kids in the car when I drive it and it just dies. If my kids get hurt due to an accident from this dang recall that is taking MONTHS to get any remedy I should be able to get out of my lease with my jeep. If my kids get hurt in any way with this damn recall it my car catches fire with my kids in the back seat. I am coming full force with lawyers.. something needs to happen soon before my kids get hurt because jeep does not care about the safety of their customers. Their apology is a $100 gift card.. they need to just take them off the market and get anyone one out of their leases without any penalties.. if they do not make it right they will loose a long time customer..

NHTSA ODI 11710653

The vehicle experienced repeated loss-of-power and stalling events while driving, including after a software update, which required the vehicle to be towed to a dealership. Similar drivability issues occurred earlier after purchase. The vehicle currently has multiple open safety recalls. Despite repeated attempts to work with the manufacturer and assurances of follow-up by assigned specialists, no direct contact or resolution was provided. My wife will no longer drive the vehicle because it has stalled due to software loads, and we can’t park it in our garage in fear of fire and there are other recalls as well. We bought it because it was electric and Jeep advised you should not plug it in to charge the battery.

NHTSA ODI 11710778

My vehicle is affected by a serious safety defect involving engine fire risk. FCA US LLC Stellantis has issued a safety recall 78C/NHTSA 25V-766 for this condition and has publicly stated that the remedy for this condition is not currently available. I have been instructed to park outside and limit the use of the vehicle. This defect presents an unreasonable risk of fire and is unsafe and unreliable. A loss of drive power may result in a vehicle crash without prior warning. This defect poses a substantial impairment of use, value, and safety. This defect poses a substantial danger to life, health, and property. This defect constitutes a serious safety hazard, and FCA US LLC Stellantis has failed to provide a timely or effective repair remedy. Because no repair is currently available, the vehicle is unsafe to operate. Under Texas law, a manufacturer is not permitted unlimited time to develop a repair when a vehicle presents a dangerous condition. I have sent a demand letter on January 8, 2026 to FCA US LLC Stellantis, certified mail return receipt of my demand to buyback the vehicle at the paid purchase price, including sales tax, finance charges, down payment, registration fees, etc.

NHTSA ODI 11710018

My vehicle is unsafe to drive. Recall 1 The battery can go on fire/explode. Recall 2 The engine can just cut out - complete loss of power at any time resulting in a vehicle crash with no warning. Recall 3 Engine Fires I keep getting recalls and there are no estimated dates for repairs.

NHTSA ODI 11709643

THIS IS A LEASED VEHICLE THAT HAS HAD 3 RECALLS : 2 RECALLS , THAT AFTER MONTHS OF WAITING, COULD BE SCHEDULE FOR A POTENTIAL FIX (DONE ON 12/31). THERE IS 1 THAT STILL HAS NO FIX. THESE ARE HIGHLY DANGERS RISKS (FIRES, EXPLOSIONS, COMPLETE SHUT DOWN WHILE DRIVING, ETC) THIS IS MY FAMILY VEHICLE, CHILDREN ARE IN THIS CAR. I AM CURRENTLY PAYING WELL MORE THAN THE CAR IS VALUED AT SINCE IT DEPRICIATED DO TO RISKS OF SAFTY, AND I AM RISKING MY CHILDREN'S AND MY OWN LIFE BELIEVING THAT THERE WILL BE A FIX AND I DONT EXPLODE TAKING THEM TO SCHOOL OR MYSELF TO WORK. THIS VEHICLE HAS SHUT DOWN ON ME TWICE IN 8 WEEKS BEFORE HAVING THE RECALLS THAT COULD BE DONE SCHEDULED. IT JUST DIES NO INTERIOR LIGHTS, NO WAY TO SHIFT IT OUT OF GEAR TO GET IT TO SAFE PLACE TO BE IN A DEAD VEHICLE. SINCE HAVING THE 2 RECALLS AND THE 12V LOOKED AT IT HAS BEEN RUNNING IN FORM MODE..NOT WHY YOU PURCHASE A HYBRID. JEEP CUSTOMER CARE IS A JOKE AND STALLANTIS (ALSO MY LEASING COMPANY) WILL ONLY RETUNS MY CALLS IF I “FORGET” TO MAKE PAYMENT BY THE 10TH OF THE MONTH…FINALLY FIGURED THAT OUT. MY GUESS IS A LEMON LAW ATTORNEY MAY BE THE ONLY WAY TO PROTECT MY FAMILY, SINCE THE ONLY ONES WHO ACTUALLY CARE ABOUT THE CONCERS AND SAFTY OF MYSELF AND MY CHHILDRENS ARE THE DEALERSHIP. THIS WAS MY FAMILIES 5TH JEEP AND COULD POSSIBLLY BE OUR LAST

NHTSA ODI 11709778

While driving, the vehicle lost all propulsion and came to a stop. Fortunately my wife was able to pull to the side of the road safely. It has not been inspected because we believe it falls within the A7C recall for which there is no current remedy.

NHTSA ODI 11709519

The contact owns a 2024 Jeep Wrangler. The contact stated that while the vehicle was parked, while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle started, and the check engine warning light illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The dealer informed the contact that an error code was reset and was a communication error. In addition, the contact was informed that the check engine warning light was off. The contact had received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts for the recall repair were not yet available. The contact was informed that the recall repair for NHTSA Campaign Number: 25V741000 (Electrical System) was performed and that the battery did not need to be replaced. In addition, the contact was informed that the vehicle was safe to drive. The contact was concerned about the potential fire risk regarding the repair. The contact requested a signed document including the statement; however, the dealer declined. The contact was informed that the signed document was not part of the policy. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 20,000. The VIN was unavailable.

NHTSA ODI 11709045

See attached document for complaint.

NHTSA ODI 11708787

See attached document for complaint.

NHTSA ODI 11708790

THREE urgent fire risk/catastrophic recalls with no remedy avail. Urged not safe to drive or charge due to fire risk. Urged to park away from buildings due to fire risk. Cannot schedule an appointment for repair as no remedy is avail. Considering, vehicle is not serviceable since September 2025. Requesting a buyback as I need a reliable and safe vehicle ASAP. Currently posing a catastrophic risk to my family, neighbors and employer/co-workers as this is my only means of transportation. Unsafe and hazardous. I purchased this vehicle back in August 2024, currently only has 17,000 miles and all services are UTD minus the recalls considering no remedy avail.

NHTSA ODI 11708903

When driving in the highway 101, the car lost its power, stopping abruptly in the highway lane, which almost cause a serious car crash. this happen twice in a span of 20 min. Based on the recalls that my car has, it can be caused by Manufacturer Recall Number78C (NHTSA Recall Number25V-766), or Manufacturer Recall NumberA7C (NHTSA Recall Number25V-710)

NHTSA ODI 11708930

i purchased this certified preowned vehicle in the month of 10/2025 from manahwkin jeep. ii drove the vehicle aproximately 1000 mile since i purchased it. i contacted the dealership that the vehicle is hybrid battery not staying charged and that the motor is stalling and losing power when i drive it along with abnormal sounds from the engine . i had to pull over and recycle the ignition numerous times . when i checked the oil i noticed that there was a dirt /sandy substance on the dipstick, the service advisor told me this is normal and i believe is abnormal . i feel my issues that i am experiencing are consistent with the current recalls 68c and 78c . i feel that the dealership is giving me the runaround

NHTSA ODI 11708575

Recall 78C on my 2024 Jeep Wrangler 4xe poses an imminent threat. Jeep has no current fix for the issue. Jeep is providing no buyback options or trade-in assistance to get out from under the vehicle. I was told by Stellantis not to drive the vehicle and that I was to fully front the cost of a rental (and be reimbursed later) while still paying a car payment for a vehicle they said not to drive. I am now saddled with a dangerous vehicle I can not trade in and Jeep is providing no assistance or fix for the 78C recall.

NHTSA ODI 11708172