What 641 owners told NHTSA about the 2024 Jeep Wrangler 4-door 392

After taking my Jeep in on January 16th for the 68 C recall I’ve had multiple issues with the jeep hybrid/engine. While driving the Jeep it suddenly becomes unresponsive even when pushing the gas pedal to the floor. After a minute the engine will start up and lurch forward. I’ve almost caused an accident multiple times. This is a huge issue and needs to be addressed. I’ve taken my Jeep back to the dealership and they don’t have any answers to why it keeps doing this. After reading multiple post on line it seems like this is a common issue following the last update.

NHTSA ODI 11720533

The hybrid system in my 2024 Jeep Wrangler 4xe repeatedly fails, causing the vehicle to lose propulsion, drop out of electric mode, hesitate, and shut off while driving. These failures have occurred in traffic and at highway speeds. The vehicle has experienced multiple safety‑related power‑loss events, including on JR Allen Parkway and I‑185, where the hybrid system failed to transition between electric and gas modes and the vehicle began losing power. Beginning in April 2025, the vehicle generated repeated Jeep Connect alerts stating “Electric charging failed for your vehicle.” These alerts occurred dozens of times over many months, indicating an early hybrid‑system malfunction. The issue is not related to home charging equipment, as the alerts come from the vehicle’s telematics system and the hybrid system later failed while driving. On February 5, 2026, the dealership’s Service Director informed us that the defect was identified, no fix exists, and the vehicle is unsafe to drive. FCA has not provided a remedy. The vehicle cannot be safely operated in electric mode due to hybrid‑system failure, and it cannot be safely operated in gas mode due to engine‑related safety concerns. The vehicle is unsafe in all modes of operation. This defect creates a serious risk of collision due to sudden loss of propulsion, inability to accelerate, and unexpected shutdowns while driving.

NHTSA ODI 11719899

Vehicle and purchase details Vehicle: 2024 Jeep Wrangler 4xe VIN: 1C4RJXR6XRW251767 Purchase date: September 13, 2024 Selling/servicing dealer: AutoNation West Location: Golden, Colorado Key timeline 09/13/2024 – I purchased the vehicle new from AutoNation. By November 2025 – The vehicle had approximately 21,537 miles, still under 24,000 miles. October 2025 – The vehicle was serviced for recall 56C and was out of service for several days. Early November 2025 – Jeep/stellantis announced recall 76C (and also 68C) affecting my VIN, involving significant safety concerns and instructions limiting how the vehicle can be used/charged. At that time, my vehicle had roughly 21,537 miles, well below 24,000 miles. As I understand it, no actual fix was available at that time. Late 2025 into early 2026 – I continued to use the vehicle subject to Stellantis’ restrictions and with the open safety recalls still impacting my ability to use the vehicle normally and its market value. Approximately three weeks before today (around early February 2026) – AutoNation took the vehicle into its shop to perform recall 68C work. The Jeep has now been in the shop for roughly three weeks with no firm completion date. Stellantis is paying for a rental, but it is not comparable to my Jeep. Current status and problems As of February 22, 2026, the Jeep has about 27,900 miles on it. My Jeep is unavailable to me and has been at the dealer for about three weeks; I have no clear estimate for completion or for a final resolution of the safety defects. The combination of unresolved safety recalls (including recall 76C, announced when the vehicle was still under 24,000 miles), limitations on use/charging, and extended time without the vehicle has substantially reduced both my ability to use the vehicle and its trade‑in value. AutoNation has declined to offer a fair trade‑in or a comparable loaner vehicle while repairs drag on.

NHTSA ODI 11719693

Driving around a fire hazard Jeep. Jeep offer no rental even if it fails the 68c. Called Jeep dealership times and will not take in Jeep for recall. Jeep needs this recall done asap and offer a rental if need be. Rental reimbursement is a nightmare with stellantis and could be up to 2 month. If jeep wants to get a lawsuit from one day the battery catches fire then rather getting it fixed now then I know they have deep pockets

NHTSA ODI 11719552

Ever since the 68c recall update my Jeep has been having a hard time knowing what system it should be using to drive. The electric system shuts off, but the engine doesn’t start up until I press the gas pedal to the floor. I’ve had multiple instances on the freeway where this has happened and almost caused me to wreck. I’m very concerned this is happening.

NHTSA ODI 11719650

Hi, my name is [XXX] . I own a 2024 Jeep Wrangler Sahara 4xe. My vehicle has been at the dealership since January 19 due to a defective hybrid battery, and there is still no estimated arrival date for the replacement. It has now been over 30 days without my vehicle. I need a formal case opened INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11718992

I was driving my car when it powered down and had an unrecoverable loss of propulsion. It's a miracle I didn't crash and kill myself or anyone else on the road. This aligns with NHTSA Recall Number 25V-766. Jeep dealer identified the issue is failed transfer case assembly, then had to replace transfer case motor, then updated the software for the electric battery, but that software update is an ineffective remedy for the recall. I'm afraid to drive car because it might spontaneously catch fire or power down while driving again, which is terrifying because you lose all steering control. My car has been at the Jeep Dealer in Lynnfield, Massachusetts since January 7, 2026. The Jeep dealer said they couldn't buy my Jeep from me because they can't certify it's safety due to open recall. I can't park car in my parking garage or anywhere in Boston per recall notice. Bought Jeep Wrangler Rubicon X 4xe brand new 1/20/24 for $76,500 and have $25,000 of equity/payments in it, but it has a note of $52,500 outstanding and due to recall issues the car is only worth maybe $32,500 but should be worth at least $60,000. I want manufacturer to buy my car back from me because it's under warranty and they can't fix the battery in a way that makes it safe to drive or even park near anything.

NHTSA ODI 11719063

When running the vehicle in electric mode (and sometimes hybrid), there seems to be an issue with acceleration. When pressing the pedal, the vehicle begins to accelerate until it reaches around 50% power. Once that happens, it either barely accelerates or doesn't at all - even if you are pushing the gas pedal completely to the floor. After a short period of time, the engine kicks on to compensate, but there is of course a delay there and many times causes the vehicle to lurch forward. After taking my vehicle to the dealership twice for this, I was told that although Stellantis is keeping quiet about this, during the 68C recall software flash fix Stellantis installed something into the vehicles to essentially throttle the battery's power. They claim this is to avoid the battery from getting too hot. I was never notified that they would be completely altering the functionality of my vehicle and how it drives - which is inappropriate - and I believe this also poses a safety risk as the loss of propulsion/delay in acceleration and the lurching of the vehicle could cause an accident you're pulling out onto a road or are in traffic. Stellantis is claiming nothing was done to the vehicle and my dealership is now claiming it is functioning as intended, which makes sense because if they DID make this change, it is technically running how they want it to. However, I have had this vehicle for nearly 2 years and it NEVER drove like this before. I have also seen numerous posts and comments from other owners on the NHTSA website, Reddit, Facebook, and various Jeep forums mentioning they are having the EXACT same issues I am having, so I know it is not just my vehicle. This, along with the other recalls that STILL have no resolution is completely unacceptable and Stellantis would rather gaslight us into believing our vehicles are fine instead of owning up to the truth - that they are not.

NHTSA ODI 11718738

Back on October 10th, 2025, I took the software update related to the A7C recall. On October 11th, my vehicle became totally bricked and undriveable due to this update. I had it towed to a dealership where they supposedly "fixed" it by rolling the software back. However, my recall letter stated that this was not a permanent fix and there currently is none. It has been 4 months since this began and there is STILL no remedy or any updates on when a remedy may be available. This recall poses a dangerous risk for myself, other owners of 4xe's, and other drivers on the road as sudden loss of propulsion can lead to crashes. Submitting this report because while we were notified of this recall, Stellantis has not remedied it in a timely manner.

NHTSA ODI 11718790

1. Loss of motive power at freeway speeds (drops to ~40 mph) despite >40% battery charge 2. Uncommanded switching between electric and gas propulsion; driver cannot control the transition 3. Unintended acceleration in reverse / tire spin even after releasing accelerator 4. Steering wheel shaking at highway speeds → potential loss of control ***All of these items create a high risk of rear-end crash, parking-lot collision, and pedestrian/property hazard This is not “normal hybrid operation.” It is an intermittent propulsion control failure (loss of power + uncommanded acceleration behavior) that materially affects safe operation, so it should be handled as a warrantable defect and a safety defect, regardless of recall status. And because the vehicle cannot reliably maintain electric propulsion and instead experiences unpredictable loss of power and forced transitions to the gasoline engine—even with significant battery charge remaining—it is not functioning as a hybrid/electric vehicle as advertised. I paid an additional premium for hybrid/electric capability, but due to these propulsion-control failures the vehicle cannot be safely or consistently operated in electric mode and therefore is not providing the advertised hybrid/electric functionality.

NHTSA ODI 11718322

I own a 2024 Jeep Wrangler 4xe with approximately 14,000 miles. The vehicle is subject to multiple safety recalls involving fire risk and potential catastrophic failure. Recall 1 involves the high-voltage battery. The manufacturer instructed owners not to charge the vehicle and not to park near structures due to risk of fire. The recall notice states that not charging may lower the risk of fire. Recall 2 indicates that manufacturing contamination (dust/debris) may cause fire or catastrophic engine failure. No remedy is currently available and no repair timeline has been provided. To perform the battery recall, the dealership advised that the vehicle must be charged. However, the dealer indicated limited charger availability and no loaner vehicles, requiring the vehicle to be left for multiple days. Recall 1 has been repaired, but it took multiple attempts because the dealership was not properly equipped to handle it. Recall 2 remains outstanding. Due to manufacturer safety instructions and unresolved recall conditions, the vehicle cannot be safely or normally operated as intended. There is now a pattern of recalls involving acknowledged safety risks with potential fire and catastrophic failure. I sought manufacturer-sponsored arbitration regarding these safety concerns. Relief was denied on the basis that risk of catastrophic loss does not constitute a defect unless a failure event occurs... I am submitting this complaint due to concerns regarding vehicle safety, operability, and the absence of a timely remedy.

NHTSA ODI 11718015

Oct 21, 2025 •Vehicle became inoperable in the middle of a busy road following an over-the-air update. •Vehicle immediately came to a abrupt stop aggressively propelling both driver and [XXX] occupant. Tension, neck strain, and severe stress response. •This created a serious safety risk to occupants and surrounding traffic. Nearly causing multiple accidents @ 185th and Bronson road in Beaverton oregon. •Vehicle identified with three major safety recalls. All issues unresolved as of 2/12/2026. Unable to operate vehicle as intended due to recalls. Mid-January 2026 •Dealership informed you the vehicle failed recall testing. Meaning battery was and had been a significant fire risk. •You were told the vehicle would likely be unavailable for months, with no estimated completion date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11717571

My vehicle has an open safety recall (Campaign 78C) related to the hybrid system. The manufacturer has confirmed that no repair remedy or parts are currently available, and no timeline has been provided. Despite the unresolved safety recall, I have been informed that I may continue operating the vehicle. I am concerned about the safety risk of operating a vehicle with an unresolved safety recall and no available fix. I contacted the manufacturer (Jeep/Stellantis) to request documentation and review. While a case was initially created, I was later informed that a proactive repurchase is not being offered and that my request for continued review would not be documented or kept open. I am submitting this complaint to document the unresolved safety recall, the lack of an available remedy, and the manufacturer’s refusal to continue internal review of the safety concern. The recall notice did not include a consumer issue date; the date provided reflects when the safety recall was officially posted and became known to me.

NHTSA ODI 11717615

I have a 2024 Jeep Wrangler Rubicon 4xe that was caught on fire at 2am 2/10/26 when parked in my garage. Jeep issed 68C recall for its defective EV battery, and I had finished the recall on 1/20/26 in Fremont CDJR in CA, but it was still caught on fire. I have every thing saved, Ring footage and invoices from the dealer about recall. Just want to report that the remedy from Jeep does not help at all.

NHTSA ODI 11717620

Instrument cluster panel and all warning lights, fuel gage, speedometer, tire pressure, temperature sensor, etc. as well as all info on app unable to access. no warning lights which could cause crash without prior warning. controls and displays failed to illuminate and were not visible. unable to see in daylight or at night. Dealer verified internal failure in IPC, would not repair under recall, said was outside of warranty.

NHTSA ODI 11716803

Started vehicle in the morning and radio/infotainment system had a problem. The radio functions seemed to work but when I put the vehicle in reverse the backup camera screen went black. I tried putting the car back into park and then restarting the vehicle and putting it back into reverse, but it didn't work again. Drove about 25 miles to my place of work and parked in a parking spot. I then proceeded to put the vehicle in reverse again and this time noticed the camera started to work but it was working intermittently. The screen kept flashing on/off and also the image from the camera flashing in blue. During the initial startup and later when parking at no time were there any warning lights or anything to indicate a malfunction. I have had issues with the radio/infotainment system multiple times and have brought it into dealership for issues with it. They have stated that they can't replicate the issues and just check to make sure it has the most up to date software. In those instances, the software was up to date at the time of the issues.

NHTSA ODI 11716118

Catastrophic Loss of Motive Power and Power Steering at Road Speed Following Recall 68C Update. Description: On February 6, 2026, my 2024 Jeep Wrangler 4xe (Mileage: 24,947) suffered a catastrophic safety failure while in motion on a public roadway. This occurred about 25 hours after the vehicle was "cleared" by a dealership for Recall 68C (NHTSA Recall 25V-741). While driving at approximately 25/30 MPH in Electric Mode, the vehicle suddenly displayed a "Service Transmission" warning and a red high-voltage "Service Hybrid Electric Vehicle System" error. The vehicle immediately lost all motive power and entered a "Limp Mode" (Turtle icon) that restricted speed to under 5 MPH. Simultaneously, the vehicle lost power steering and displayed errors for "Service Shifter," "Auto Emergency Braking (AEB) Unavailable," and "Adaptive Cruise Control (ACC) Unavailable." I was forced to drift the unpowered vehicle across lanes of traffic into a shoulder without power steering where another vehicle almost hit me. The vehicle revved excessively but would not provide propulsion. After a hard restart, I was able to move the vehicle at 20 MPH to a safe location, where it was subsequently towed to the dealership. This failure occurred after the manufacturer assured me the vehicle was safe following the Recall 68C software update. This is a life-threatening defect that caused a total loss of control on a live roadway. I am requesting a formal investigation into the effectiveness of the 68C software remedy. I have video and photos of the dashboard

NHTSA ODI 11716350

1) ENGINE FAILED IN AN INTERSECTION AND A DRIVE THRU EACH TIME OF FAILURE THE CAR COULD NOT BE PUSHED TO CLEAR THE ROAD 2) THREE OPEN RECALLS HAVE BEEN REPORTED SINCE 10/2025 AND TO DATE THERE IS NO REMEDY 3) SAFETY RECALL DUE TO FIRE HAZARD WITH NO FIX AVAILABLEI HAVE SPOKEN TO THE DEALER AND THE MANUFACTURER. WITH NO FIX AVAILABLE

NHTSA ODI 11715594

Klamath Falls Dodge Dealership and Stellantis have failed to repair the defects cited in the A7C, 68C and 78C. My vehicle is subject to sudden stops and sudden fires. The vehicle has been at the dealership since 12/28/2025. I filed a claim online and with certified mail with Stellantis. No action has been taken to correct the defects and the vehicle can't be driven in a safe manner.

NHTSA ODI 11715659

Vehicle Safety Incident & Recall Case Summary In approximately October 2025, while my son was driving the vehicle on Highway 85 at approximately 70 mph, the car suddenly shut off and lost power without warning. He was able to safely pull over to the side of the road and had to restart the vehicle in order to continue driving. At the time of this incident, the vehicle had only a few thousand miles. As a parent, I am deeply concerned about my son’s safety, particularly given that this power loss occurred at highway speeds without warning. Shortly after this incident, I personally experienced a separate failure while driving the vehicle, during which the car would not accelerate as expected. This created an additional and serious safety concern during normal driving conditions. We brought the vehicle to an authorized Jeep dealership for evaluation. The dealership informed us that this issue was associated with a known recall and advised that there was no available fix or remedy at that time. In addition to this recall, the vehicle is subject to two other active safety recalls, both of which also lack available repairs: A recall involving sand or debris in the engine, which may impact engine performance and long-term reliability. A recall involving the high-voltage battery, for which we have since received additional notices advising us not to charge the vehicle and not to park it inside or near structures due to a fire risk. There is currently no fix available for this defect. We selected this vehicle specifically as an electric vehicle, in part because it was intended to be charged and used safely at home and to avoid the ongoing cost of gasoline. The current instructions not to charge the vehicle and to avoid parking it inside or near structures eliminate the vehicle’s intended purpose and expected use. Because of the loss of power at highway speeds, the failure to accelerate, the ongoing safety concerns, and the existence of multiple unresolved safety recal

NHTSA ODI 11715189

DRIVING DOWN ROAD, APPROXIMATELY 25 MPH THE JEEP ABRUPTLY STOPPED, NOTHING NO POWER TO ANY PART OF THE VEHICLE , LOSS OF DRIVE POWER. THANKFULLY NO ONE WAS BEHIND ME FOR SURE I WOULD HAVE BEEN HIT IN THE REAR, I AM SO AFRAID TO DRIVE THE VEHICLE , AS THIS HAS HAPPENED ON TWO OCCASIONS LATE SEPTEMBER AND OCTOBER 14 2025. ALREADY. THE DEALER CONFIRMED IT AS I SENT A PICTURE OF THE DASH BOARD THAT WAS TAKEN THE SECOND INCIDENT , WITH ALL THE THINGS THAT LIT UP. NO NOT ONE TIME WAS THERE ANY WARNING, MESSAGES OR LIGHTS PRIOR TO INCIDENT. I CONTACTED DEAERSHIP TO MAKE APT WAS TOLD "DONT BRING IT IN" THERE IS NO REMEDY, "ICAN GIVE YOU THE 800 NUMBER FOR CHRYSLER/JEEP" EARLY NOVEMBER I GOT RECALL NOTICE FOR THE BATTERY THAT COULD "GO ON FIRE" OR "BLOW UP" - I CALLED AND THE DEALER GAVE ME AN APPOINTMENT FOR 1/20/26 - 3 MONTHS??? IASKED IF THEY CAN ALSO ADDRESS THE 2ND RECALL FOR THIS PROBLEM THAT HAS OCCURRED 2 TIMES OUT OF NOWHERE WAS TOLD WE WILL GO OVER THIS WHEN YOU COME IN. I REQUESTED A LOANER CAR THATS WHY THEY MADE MY APT 3 MONTHS AWAY, THEY CLAIM DIDNT HAVE A LOANER UNTIL THEN. WENT ON 1/20/26 THE TECH CALLED ME TWICE ONCE TO TELL ME THERE IS NO REMEDY TO FIX AC7 PROBLEM AND THEY WILL SEE WHAT CAN BE DONE ABOUT "BATTERY ISSUE RECALL, CALLED AGAIN ASKING RIDICULOUS QUESTIONS LIKE HOW ARE YOU CHARGING THE VEHICLE, ARE YOU USING AN AFTER MARKET CHARGER, AS IF YOU DIDNT LEASE ME THIS VEHICHLE WITH THE CHARGE... I FELT LIKE THEY WHERE TRYING TO SAY ANY ISSUE WAS MY FAULT. I SENT THE TECH A TEXT TO LET HIM KNOW THAT I REALLY AM NOT COMFORTABLE PICKING UP THE VEHICLE WITHOUT THE NO REMEDY FOR THE ISSUE AND CONCERNED FOR MY SAFETY AND THE SAFETY OF MY FAMILY. HE SAID "YOU SHOULD BE ALRIGHT" "YOU SHOULD BE OK TO DRIVE", I TOLD HIM THAT I WASN'T REASSURED THAT I "SHOULD" BE OK??? i SAID I WANTED TO DISCUSS GETTING A LOANER OR REPLACEMENT VEHICLE, HE SAID THAT WAS NOT GOING TO HAPPEN & IF i DIDNT PICK THE VEHICLE I WOULD BE CHARGED $50/DAY FOR LOANER.

NHTSA ODI 11715350

Unknown exactly but started Jeep & backed out of parking spot & placed in drive and only got a few feet & vehicle slowed & stopped Placed in park & turned car off then waited a few seconds & turned back in and showed it was in run but not able to place into gear Turned off again & waited longer & was able ti get started & into gear then towed to dealership This also happened in October but I was driving on the road & lost power was able to pull to side & then return home & get to dealership a couple days later when open & was told it was power train related

NHTSA ODI 11714453

Vehicle experiences sudden unintended stopping and loss of propulsion. There are known safety recalls with no available remedy. Vehicle is unsafe and inoperable. Smoke/burning odor present. Children were in the vehicle during incidents. Manufacturer has not provided a fix. I was on my way to work towards the end of September with a SEMI behind me and it stopped out of the blue while driving! Thank God I acted fast and pushed start then stop to get it to go and out of the way, I was right infront of my job. Other times I have been alone and most recently during Christmas break my brother in law was in the car with me when it happened and he screamed and said to turn around, he’s a mechanic and he wanted to see what I was talking about. We didn’t even make it but out of the apartment complex when it happened.

NHTSA ODI 11714607

The contact owns a 2024 Jeep Wrangler. The contact stated that when attempting to accelerate from being idle, or while driving at various speeds, the vehicle would suddenly jerk, accelerate at an unexpected speed, or fail to accelerate. There was a ticking noise coming from the front end of the vehicle that could be heard when standing outside the vehicle. The Check Engine light and the explanation warning light, as well as others not specified, would illuminate intermittently. The vehicle was taken to the dealer several times; however, the dealer was not able to diagnose the failure. The dealer updated the vehicle's software but was unable to provide a remedy for the failures. The dealer informed the contact of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving approximately 25 MPH, after accelerating from being idle at a stop light, the vehicle suddenly jerked and stopped. The contact pressed the accelerator pedal, and when doing so, the vehicle accelerated at a high speed, immediately causing the contact to lose control of the vehicle. The vehicle ended up crashing into a fire hydrant, causing it to stop. The air bags did not deploy. The contact received injuries to their shoulders, lower back, neck, and left knee. Medical attention was needed. A police report had been filed. The vehicle was towed from the incident. The contact stated that while the police were there, the officer noticed the engine revving as if the accelerator pedal was being pressed; however, the pedal was not pressed at the time. The manufacturer was made aware of the issue, and a case was opened. The contact had not heard from the failure. The contact had not experienced a failure mileage was unknown.

NHTSA ODI 11713837

After having the 68C recall software update completed on my Jeep at an authorized dealership, I now experience sluggish and decreased acceleration (even deceleration) upon pressing the accelerator more than half way (approximately). This happened twice on hills in which I needed to increase power while in Electric mode. What happened was the jeep seemed to lose power and decrease in speed while trying to go up the hill. I continued pressing the accelerator farther down and the jeep seemed to be even more sluggish until all of a sudden the combustion engine kicked in at a very intense level and high RPM, lurching be forward, almost into the back of another vehicle. The sudden decrease in power to an even more sudden and drastic (sharp) increase felt dangerous.

NHTSA ODI 11713191