What 795 owners told NHTSA about the 2024 Honda Prologue Bev

The cv axle makes a very loud clicking noise when turning and is actively getting worse. Honda has done nothing to ensure my safety in this car and I with experience in vehicles know the cars cv components are due to fail at some point.

NHTSA ODI 11723704

I have a 2024 Honda Prologue EX AWD, leased new, with approximately 16,000 miles. At approximately 13,000 miles, I started to hear clicking/cracking from the front of the car while turning under either acceleration or braking. I soon learned that this was a common issue with the Prologue's front axles. I had my local dealer inspect it in November 2025, and they heard the noise. However, I was told that Honda had instructed its dealers not to replace any defective axles until a suitable replacement part was developed. The service manager advised me that this was not a safety issue. I disagree with this assessment. As the axles are a critical component, I feel my safety is at risk when driving this car.

NHTSA ODI 11723146

Loud clunking noise from front end when turning right or left and accelerating from a stop or slow speed. I’ve been told by dealer that this is from defective front CV axles. I’ve also been told that this could be a safety issue if the component fails completely. Both General Motors and Honda are aware of the issue.

NHTSA ODI 11722248

Broken/Clicking CV joints. This could lead to all loss of power transfer to the wheels, causing a sudden and unexpected stop to the vehicle while driving. Honda is aware of this defect, but has no permanent fix. This is confirmed by multiple Honda Service Centers. High Voltage Warning. Loss of heat, car will not charge, car shuts down/becomes undrivable, or enters "limp mode." This is an extreme safety issue. The car loses the ability to properly cool the main battery. This could result in thermal runaway (a rapid, uncontrollable, and self-sustaining increase in battery cell temperature), resulting in a fire that is difficult to extinguish, burns extremely hot, may reignite hours or days after the initial incident, and/or result in explosion. This is confirmed by multiple Honda Dealerships. The warning has occurred multiple times, even after multiple repair attempts.

NHTSA ODI 11721697

The CV joints is failing. The first time Honda replaced the drive shaft. There is a new failing CV joint. Honda will not replace it.

NHTSA ODI 11721560

When turning left (only) and accelerating, there is a distinct "clicking" noise and shudder coming from the front left undercarriage. It can be felt through the steering wheel. I believe it is coming from the CV joint and could lead to failure of that link and loss of steering control.

NHTSA ODI 11721309

The left front CV joint or drive axel is starting to fail. There is a clicking/popping noise when accelerating from a sharp turn. The noise is getting worse as I drive the car and will probably lead to premature failure of the CV joint/drive axel which is a huge safety risk since it may cause loss of acceleration and/or loss of steering. The problem was confirmed by Sons Honda of McDonough, GA. Honda has issued a "Tech Line Summary Article" on December 19, 2025, for the problem. Here are the details: The problem affects all trims of the 2024 - 2026 Honda Prologue. SYMPTOM: Customers may complain of a clicking or ratcheting type noise when turning. DIAGNOSIS: If you verify the noise and isolate it to the drive axles, inspect for any damage and repair as necessary. If you do not find any damage, do not attempt any repairs. TEMPORARY SOLUTION: Advise the customer that the clicking noise will not impact normal driving and the symptom is currently being investigated.

NHTSA ODI 11721156

Clinking Noise When Turning

NHTSA ODI 11720937

clicking from left front wheel when turning left at low speed unpon first use of day

NHTSA ODI 11720939

Turning left or right, the cv axle clicks as if it’s going to crack in half. It’s been happening for months now. I’m scared to drive the car.

NHTSA ODI 11720590

2024 Honda Prologue Elite AWD experiences severe drivetrain shudder, banging, and lurching when turning at or near full steering lock at low speeds (e.g., parking lots, U-turns, three-point turns). Severity increases significantly in cold ambient temperatures (below approximately 32°F). The front axle feels as though it is binding and releasing repeatedly, causing the entire vehicle to lurch violently. The condition is present from cold start and does not fully resolve even after the drivetrain warms up after several minutes of driving. The vehicle has been to an authorized Honda dealer three times in approximately one month for this same condition, all under warranty, between approximately 7,660–7,675 miles: Visit 1: Dealer verified failed outer CV joint on left front half shaft. Left front half shaft assembly replaced. Visit 2: Right front half shaft outer CV joint diagnosed as failing. Right front half shaft assembly replaced. Visit 3: Binding and lurching returned in both directions. Both left and right front half shaft assemblies replaced again. Vehicle held approximately two weeks waiting for parts. In total, four front half shaft assemblies have been replaced across three warranty repairs using the same GM part number. The condition returned immediately upon picking up the vehicle after the third repair. While severity is somewhat reduced, the shudder, binding, and lurching during turning persists. This is not a minor clicking noise as some owners have reported — the vehicle lurches and bangs enough to affect steering control. During a test drive, the foreman acknowledged this was clearly a safety issue. The violent lurching during low-speed turns reduces driver control and steering predictability in parking lots, intersections, and residential areas where pedestrians are present. The abrupt jolting could cause a driver to instinctively brake or overcorrect. No warning lamps or DTCs were present during any failure. Symptoms are purely mechanical.

NHTSA ODI 11719779

When turning sharply right and left a knocking sound occurs when accelerating. I have reproduced the sound multiple times.

NHTSA ODI 11719897

Loud clicking, metal on metal grinding noises at the front (both) wheel axle when making a right or left turn. Noise started around 7500 miles on and off. Now at around 9k miles the metal on metal grinding noise is getting louder and more frequent. Every time when the car is stopped and then accelerate to a turn (right and left) or during a U turn is when the noise is the loudest. Every time the steering wheel makes a full turn the noise is louder. I was told by a local dealership that Honda does not have an explanation. Honda has stopped replacing/fixing the issue unless the parts are showing damaged. It sounds like they are not proactively doing anything about it until someone gets hurt or something goes wrong and that is concerning.

NHTSA ODI 11719582

Axels make a clicking noise when making a sharp turn from a stop. Axel failure can lead to catastrophic accident. Dealer inspected and confirmed noise. Dealer advised that Honda is refusing to replace the axel under warranty with the current available part. the noise is evidence of parts of the axel assembly making contact when they are not supposed to which will inevitably lead to failure which makes this a serious safety issue. Honda is supposedly aware of the issue and is working on a fix. This has been a known failure issue since the car was released. Honda has had more than enough time to fix it. It's failure to so so on such a critical part is inexcusable.

NHTSA ODI 11719664

Service Stabiltrak came up. ABS, All wheel drive, one pedal driving, acceleration it's reduced, traction control is off . Car is not safe to drive because acceleration and braking has been greatly compromised.

NHTSA ODI 11718809

Cv joints clicking when turning right or left. Dealer said it was normal. Battery not charging at superchargers after long distance travel on hwy.

NHTSA ODI 11717176

DRIVE AXLE MAKE CLICKING SOUNDS WHEN TURNING, POSSIBLE LOCKING UP WHILE DRIVING. INSPECTED BY HONDA. STATED KNOWN PROBLEM WITH NO FIX IN PLACE BY MANUFACTURER.

NHTSA ODI 11716973

My honda prologue has just hit the 4000 miles I've own this car for 6 days only driven it for 200 miles and the cv joint is going out it clicks when I turn sharp right and when I reverse.

NHTSA ODI 11717103

Took posession of car at 5k miles. No issues. At around 8k started noticing a clicking noise when making turns; especially tighter turns. Finally, took it to dealership today 2/9/2026 and was told nothing they could do and it is not a safety issue according to Honda since there is no visible defect seen. The technician did confirm the noise when doing a test drive while vehicle was being inspected. Was told it is how the CV joints are meshing together when making a turn, and again is not a safety concern.

NHTSA ODI 11716764

December 2024 (3405 miles on vehicle): front axles started making clicking noises. Went to dealer and was told that axles were on backorder. March 2025 (5180 miles on vehicle): one axle was replaced. Was told other axle was on backorder. November 2025 (14331 miles on vehicle): went to dealer again to have axles looked at, since Honda had no record of axles being on backorder. Axles ordered again. January 2026 (15146 miles on vehicle): went to dealer for axles replacement. Honda told dealer that axles should not be replaced, as the issue is being investigated by Honda. Vehicle continues to make very loud clicking noises when turning, and excessive clunking when slowing down and turning. What component or system failed or malfunctioned, and is it available for inspection upon request? Front axles, yes. How was your safety or the safety of others put at risk? The vehicle drives ok but makes tons of noise and it is very concerning. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown. Vehicle has been at the dealer several times for the same issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Clicking and clunking. Noises have remained from 3000 miles on (vehicle now has 16000 miles).

NHTSA ODI 11716791

CV joints left and right make very loud clicking noise, the service department at the dealer ordered the parts in December of 2025, i have been at the dealer twice and today February 6, they told me that the parts are not expected until the end of March, I do not feel safe driving the car. Also the auto emergency brake does not work properly when backing up, false positive hard brakes happen all the time.

NHTSA ODI 11716348

I get a clicking sound everytime I make a right or left turn. The clicking sound has gotten worse since I bought the vehicle new in December 2024. The clicking sound is very loud when I make right or left turns.

NHTSA ODI 11715068

Turning at low speed, a low clicking sound comes from the front of the vehicle constantly.

NHTSA ODI 11714868

When driving, frequent knocking sounds can be heard coming from the engine when at a stop to turn, and accelerate. The electrical system was faulty with the engine electrical system indicating problems- the heater shut off, so we had no heat during a 90-minute road trip. Tire pressure monitor indicates low tirepressure and seems unresponsive. I brought it in for service. The electrical system was fixed, but the tire pressure remained low, was noit addressed and return to me with all tires at 32psi. Maintenance person commented, " Sir, all I do is return the vehicle to you"... Please advise. Thank you 4900

NHTSA ODI 11714669

Front axle clicking noise when turning left, most noticeable at low speeds and from a stop. Noise is repeatable and occurs consistently during left turns. Suspected front axle / CV joint defect. Concerned about potential powertrain failure and loss of drive while turning. Vehicle is a 2024 Honda Prologue.

NHTSA ODI 11714622