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What 55 owners told NHTSA about the 2024 GMC Acadia Limited
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 55 complaints match · Seats · clear filters
Sep 11, 2025Seats
No traffic collision. Preemptive report. Headrest positioned so far forward that head is forced into a downward position. Unable to comfortably maintain eye contact with the road in this position (photo attached). Only remedy is to have headrest positioned so far down that it would cause decapitation in a collision. I was not aware of the decapitation risk when purchasing the vehicle. GM initially stated the dealership should have remedies in the form of alternate parts to be installed at the dealership. Dealership stated that is not the case and they do not have any resolution available.
NHTSA ODI 11686746
Oct 2, 2024Seats
GMC told me I needed to contact you regarding my third row seats not going down flat. The headrest will not flip forward causing me not to be able to use my vehicle as intended.
NHTSA ODI 11617678
Sep 30, 2024Seats
When lowering the 3rd row seats the headrests will not fold down, making it impossible to lower 3rd row seats fully
NHTSA ODI 11617307
Working with the data? Download all 55 complaints as CSV · fetched from NHTSA July 26, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2024 GMC Acadia Limited verdict →