What 96 owners told NHTSA about the 2024 Ford Maverick Hev Hev

12 volt battery not keeping a charge. Twice vehicle had to be jumped recently. The App reports Battery Saver mode 95% when parked. Dome lights don't work 80% of the time. Remote key fob won't open doors 10% of the time. Have to use key to unlock vehicle Taken to the dealer on 11/1. It stated, "Engineering is currently working on a fix for an intermittent battery draw. Disconnected and tested per SSM 53087. Battery passed. No repairs at this time". The problem has become worse as if battery won't hold a charge. Had to jump vehicle recently. Approximately 1 minutes after turning off the ignition, radio and driver display both say, System shutting down to save battery. I have scheduled a second appointment for 1/31 to see if battery is failing.

NHTSA ODI 11638485

The main battery keeps going into battery saver mode and tells me to drive the vehicle to get it out of battery saver (i.e., charge the battery) even after I've driven the vehicle for over an hour. Some people have reported that the main batter goes into battery saver even when the vehicle is running! Also, the collision avoidance is a joke. I've had it come on ONCE when it was nearly unavoidable to hit the car in front of me. If I had already not been taking evasive action, there would have been a collision. The settings saying "warn me at max distance" don't seem to have any effect on this. Not a helpful feature and downright dangerous if one were to depend on it.

NHTSA ODI 11638524

My 24 Ford Maverick Hybrid goes into deep sleep so it will not start after sitting for a few days,i have to run a battery tender or battery goes below a certain voltage number and it then goes into deep sleep.Been to dealer twice for same problem they charge the battery and they say it past's Ford's test but you don't drive a few days and goes back into sleep mode unable to start or drive vehicle. I do not drive vehicle everyday but you can not rely on it to work if sitting for a few days to a week.My sales person said Ford is suppose to have a fix first quarter of 2025 but not sure this will happen i hope like hell it does.Been trying to get Ford to replace the battery under warranty so far no luck,but they still need to fix the charging system or get a fix to maintain battery s it does not go dead and leave owner's stranded.

NHTSA ODI 11637778

On 1/19/2025 I was driving on the freeway with with the cruise control on, going about 72mph. When out of nowhere my cruise control was automatically canceled, and I lost all power to my acceleration pedal. I would push down and would get no response from the engine. I had to slowly drift my car to the shoulder of the road to come to a stop. Luckily the power was still going to the brakes. I turned off my vehicle and turned it back on. After that the acceleration started working again. My vehicle only has 8600 miles.

NHTSA ODI 11637128

Tail lights cracked with very minimal impact. Plastic casing on tail lights appears brittle and defective.

NHTSA ODI 11636856

I have a 2024 Ford Maverick Lariat Hybrid with only 1880 miles on it and every 3 days the battery drains from 99% down to 39%. I keep getting the Deep Sleep messages and the dealer refuses to replace the battery. I even got a message saying to drive the vehicle on a day when the vehicle was at the dealer and had been started and driven 6xs that day. Ford released a communications to Service depts but not a fix. Their solution is for the consumer to take their truck to the dealer every 3 days instead of replacing a bad battery. I took truck to dealer 12/31/24, 1/2/25, 1/6/25, and called 1/9/25. First time tech said battery test at 99% then on [XXX] when it was at 39% and he saw the "Drive the vehicle" messages, he started to believe me. Ford needs to fix this because after the 4th time taking it to the dealer and not getting it fixed, it will qualify as a Lemon in TX under the Lemon Law INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11635160

Water inside engine. On December 18, 2024 the fist vehicle oil change attempted at 9800 miles at independent oil change vender. Upon removal of oil cap the technician noticed a milky white residue on cap as well as inside valve cover. Technician indicated that this was evidence of water inside engine. Oil change was canceled and picture of the residue on the oil cap was sent to the dealership. The dealership communicated that this was a normal issue and that there should be no concern. Oil was subsequently changed by the independent vendor.

NHTSA ODI 11633600

Shortly after starting the vehicle and stopping at a stop light after driving approximately 50 yards, the vehicle jerks, feels like engine/drivetrain is shuddering, and attempts to lurch forward. To stop it I have to apply additonal pressure to the brakes. This has occurred 4 times that I detected after driving on a daily basis since 12/20/24 (when vehicle was purchased) and today 01/01/25. I have not contacted the dealership about this issue yet. There have been no warning lamps, messages or other related symptoms that I have detected.

NHTSA ODI 11633508

My 2024 Ford Maverick manufactured 9/24 has failed to unlock on two separate occasions with key fob and the interior lights failed to come on when I unlocked the driver door with the mechanical metal key. When I checked the charge status of my battery it was depleted below 75%. I also noticed that the battery was a flooded acid type and is installed under the rear seat within the passenger compartment. The placement of a flooded acid type of battery in the passenger compartment poses a significant danger and risk of acid exposure in the event of a collision.

NHTSA ODI 11633393

CV axle joint near engine failed and leaked grease out of joint. Axle is damaged but still drive able until replacement part comes in on 1/31/25. This is a FWD hybrid.

NHTSA ODI 11633438

VEHICLE KEEPS GOING INTO " DEEP SLEEP" MODE. Can ot start and can not get into the vehicle. Requires a jump start and you are left stranded anywhere. Ford told me they are aware of this issue in the hybrid but their engineering department has NO solution. You can be left stranded in unsafe or dangerours places. I bought the vehicle in march 2024, new, so that at 74 years old Iv would have a reliable and safe vehicle.

NHTSA ODI 11632376

Vehicle was parked in attached garage. Smelled gasoline smell inside the house. Investigated the source of the smell and found the vehicle to be leaking fuel where the filler neck attaches to the fuel tank.

NHTSA ODI 11632389

When stopped in drive with brakes applied, the vehicle will lurch forward without me releasing the brakes. This is not an intermittent issue - it happens constantly. This is obviously a safety issue and many other owners have reported the same issue on several forums.

NHTSA ODI 11632263

The contact owns a 2024 Ford Maverick. The contact stated that while the vehicle was turned off and the doors were opened, the interior lights failed to illuminate. On another occasion, while the vehicle was parked for approximately four days, the doors were closed while in Sleep Mode, and none of the exterior lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the battery was not holding a charge, and the battery was replaced. The vehicle was repaired but the failure reoccurred approximately a week later. The vehicle was taken to another dealer where it was diagnosed and determined that a software update needed to be performed. The manufacturer was notified of the failure. The failure mileage was 1,475.

NHTSA ODI 11632093

lost acceleration function on freeway, no error code or warning sound. I didn't lose power just wasn't able to accelerate had to pull over and restart engine for the problem to go away.

NHTSA ODI 11631306

My Ford Maverick truck was purchased and delivered on [XXX]. From the very first day, I have experienced issues with the central infotainment screen. Specifically, the screen frequently freezes, particularly when using Google Maps. My vehicle is an essential tool for my daily work, as I am an air conditioning technician and spend long hours driving. Additionally, I have noticed a significant delay in the rearview camera display, which also frequently freezes. This poses a considerable risk to pedestrians and vehicles that may pass behind my truck, turning it into a serious safety and convenience issue. I have taken my vehicle to the dealership three times, leaving it for several days on each occasion, but the problems persist after every visit. I purchased my truck from "Planet Ford Spring" in Spring, TX, but due to its proximity to my residence, I have carried out maintenance and filed complaints regarding this issue at "Tomball Ford" in Tomball, TX. I have repeatedly requested that the service advisors involved in my case replace the screen or upgrade it to a more reliable system. However, they claim that, according to Ford’s procedures, they are not authorized to make such changes. I urgently request a definitive solution to this issue, as I cannot continue visiting the dealership month after month hoping for a resolution. This problem must be addressed immediately for safety reasons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11630698

The fuel tank is leaking where the fill tube enters the tank on the drivers side. It was at the dealership for this issue once. A hose clamp was found to be loose. It was tightened and considered fixed. Just tonight while.the truck had a full.tank I decided to inspect the repair. I found it to be leaking still. I have read of 22MY trucks having an issue with the interface between the fuel tank and the tank inlet hose barb fitting. (The white part in the attached picture.) I only noticed the gas smell originally whith a full tank and while parked in the garage. The fumes where overwhelming.

NHTSA ODI 11630764

Car battery died. When jumped, it then started up. However, upon getting onto the street - only the hybrid battery would engage (not the combustion engine). Thus, my speed was limited to ~10 miles per hour and this made the drive very unsafe.

NHTSA ODI 11629566

Front right cv joint failed after only 30,000 miles

NHTSA ODI 11627383

It happened twice in 3 days. The first time I lost electrical power, the battery died. I use a trickle charger to recharge it for 4 hours, then it functioned as normal for one day, I went to the dealer for service and they looked at it and said there was nothing wrong and sent me home. On the third day, it died again. All electrical power was lost, the car was locked up, and could not be shifted to neutral for towing. It is now sitting at my driveway waiting for Ford roadside service to tow it to a dealer for diagnostic and services.

NHTSA ODI 11626536

I have a 2024 hybrid Maverick with 17,000 miles on. The The 12 volt battery is a known issue in the vehicle that Ford has failed to address. When I went to go start my truck the other morning the battery had failed. I hooked up a jump pack to the proper terminals under the hood so that I could start the vehicle. I was successful in starting the vehicle after that. I had every warning message pop up on the dashboard. I turn the vehicle off and try to restart a few times to no avail. I had somewhere that I had to be so I started to drive. The accelerator pedal did not register at all from zero to all the way down to the floor. The truck was accelerating on its own to about 35 mph. The brakes worked the steering worked the accelerator pedal did not register at all. I parked the vehicle to try it again three or four times each time same. Then I parked for sometime maybe an hour. I tried it and it seemed to drive just fine but with a check engine light. The vehicle through all sorts of low voltage codes. This is unacceptable and should never happen to a vehicle when jump stared. I have never seen a vehicle operate the accelerator without input from the driver and I could literally put the pedal to the floor multiple times and it did not rev up or speed up at all just continue to accelerate on its own accord to about 35 mph. Going down hills the brakes work but as soon as I let off the brakes it would accelerate again. I am very busy and I have not had time to go to the dealership with the issue. I don't have time for them to take my truck for multiple days just to tell me what I already know the 12 volt battery is no good. Now I am stuck with a need to replace a battery on a vehicle that is less than 1-year-old and less than 20,000 miles just unacceptable. They could give me another battery but from what I have read the battery fails time and time again. I also have issues trusting the vehicle now if I do have to jumpstart it.

NHTSA ODI 11625880

Grabby brakes when stopping at lower speed just before coming to a complete stop. sudden braking causing one to feel like being forced forward in seat. Very concerned if it gets icy on roads and losing control of vehicle! This is a hybrid.

NHTSA ODI 11624292

Vehicle spontaneously shifted to neutral while driving on highway.

NHTSA ODI 11623433

Rearview camera lags and occasionally freezes image during reversing. Lagging and freezing gives a false sense of vehicle position. There has been one occasion where the image froze and stayed frozen even after putting vehicle in "D" and traveling up to 30mph+. Vehicle is not part of latest recall for frozen rearview camera issue.

NHTSA ODI 11620528

The vehicle goes into what they call a sleep mode. It shuts systems down to save the battery. At this point, it’s more of a nuisance than a major problem. Fortunately, every time I got in the vehicle, it started and was fine but what happens is it shuts down all the remote functions, you can’t use your app on the phone go to get in the car at night the interior lights aren’t working. It’s pitch black, just a inconvenience but Ford has no answer that answer was to shut down all the remote functions on the car to me that doesn’t make sense. Why have those features if you can’t use them?

NHTSA ODI 11617091