What 7 owners told NHTSA about the 2024 Ford F-450

The contact owns a 2024 Ford F-450 SD. The contact stated that while the contact's wife was driving at an undisclosed speed, the heated seats were activated. The contact's wife sustained second-degree burns to the back of both upper legs. The contact stated that one leg had a second-degree burn the size of a quarter, and the other leg had a second-degree burn the size of a silver dollar. The contact stated that the failure occurred while the contact's wife was traveling out of town. The contact had not received medical attention yet, however an appointment had been scheduled for medical attention. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 12,931.

NHTSA ODI 11727190

n October 28th, I left Atlanta, Georgia with a load going to Pittsburgh–Philadelphia. On October 29th, 2025, around 12:30 a.m., I was approximately two miles north of Birch River, West Virginia. While driving uphill at a steady speed of about 60–65 mph, I suddenly heard a loud popping sound, as if something had exploded or blown inside the engine. Right after that, the truck immediately lost power, and I pulled over to the shoulder as quickly as I could. As I was stopping, I saw flames coming through the hood directly in front of me, mostly from the driver’s side. I grabbed the fire extinguisher from inside my cab and opened the hood. On the driver’s side of the engine, I saw heavy flames coming out under high pressure. I emptied the entire extinguisher, but the fire did not stop. Then I ran to get my second extinguisher from the trailer and used it completely as well, but the flames kept burning. I noticed that strong flames were also coming from underneath the front driver’s side wheel area.

NHTSA ODI 11714467

This is the third time I have had this issue. I will be driving my truck and will out of nowhere get a warning on the dash that says: “Pre-Collision Assist not available” then after that happens I will not be able to set the cruise control. This can only be fixed by a trip to the dealer ship and usual takes 10-15 days to get fixed. It will work as normal for a few thousand miles than come back. It also happened approximately January 2nd with approximately 2000 and March 15th with 4000 miles.

NHTSA ODI 11695977

While driving systems start to fualt, pre-collision not available, pre-collition fault, cruise control stops working, hill descent control fault, hill start assist warning. Started happening soon after purchase and happens ramdomly while driving almost every time. Resets after vihicle is turned off and back on. Had dealer inspect promblem and was told there was no fix for it.

NHTSA ODI 11683286

A warning comes on stating the Pre-Collision Assist not available and does not go away. Adaptive Cruise Control and Standard Cruise Control also do not work. It has been at the dealer and they can not get it to work. From reading online this has happened to a handful of 2024 Ford Super Dutys.

NHTSA ODI 11634759

The contact owns a 2024 Ford F-450 SD. The contact stated while driving approximately 35 MPH, there was a popping sound coming from behind the instrument panel. The contact stated that there was smoke coming from the instrument panel and through the vents. The vehicle was pulled over to the side of the road, opened all the windows, and inspected the vehicle but found no failure. The contact reentered the vehicle and noticed flames coming from the middle of the instrument panel. The contact extinguished the fire with a fire extinguisher. Neither the Fire Department nor the Police Department were notified. The vehicle was towed to a dealer however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 300.

NHTSA ODI 11629086

What component or system failed or malfunctioned, and is it available for inspection upon request? High beam "projector style" LED headlights have bright lines that are very distracting when driving at night. How was your safety or the safety of others put at risk? Driver's vision is impacted. They are particularly bad on curvy, mountainous terrain. The bright lines produced by the high beams impair vision similar to how a movie with flashing lights might affect a person. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, by 2 dealers. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, I am trying to get the manufacturer to do so. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

NHTSA ODI 11570561