What 179 owners told NHTSA about the 2024 Ford F-150 Super Cab

While driving in Sport mode on an interstate, during descending downhill, the transmission started down shifting. At that time near the bottom of the hill was standing water on an area. It was suddenly like hitting the brakes & I hydroplaned, but luckily I never touched the brakes. The down shifting at the same time as hitting the water caused the vehicle to loose control of the road. Luckily I regained control by steering and did not wreck. There should be a safety warning on this issue or a correction in the vehicle down shifting

NHTSA ODI 11749840

Almost all functions connected to the steering column quit working. I do not have working turn signals, high beams or wipers, unless the wipers are on high. None of the functions on the steering wheel work. It seems like a safety issue to not have functioning turn signals or properly finctioning wipers and high beams. No lamps or warnings.

NHTSA ODI 11747895

Vehicle was in Ford dealership’s service bay for an oil change service and reportedly caught fire inside the cab behind the dash due to an electrical system malfunction. The service technician stated that it was on the rack and just spontaneously caught fire inside the cab in the dash behind the infotainment system.

NHTSA ODI 11747813

The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle before the vehicle became difficult to maneuver, and the front passenger’s side of the vehicle crashed into a curb. No warning lights were illuminated. The air bags failed to deploy. A Police report was filed. No injuries were sustained. Medical attention was not needed. The vehicle was towed to a dealer; however, the cause of the failure was unknown. The vehicle was later diagnosed; however, the diagnostic result was unknown. Additionally, the steering column and several other unknown parts were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.

NHTSA ODI 11747199

VIN # [XXX] Ford Customer Service Current Case Number: [XXX] Integrated Trailer Module Failure after recall completion. NHTSA Campaign ID Recall # 26C10 was completed at Coconut Point Ford in Florida on 3/26/2026. This recall identified that when towing a trailer, the integrated Trailer Module may lose communication with the trailer possibly causing a loss of brake and turn signal lights or a loss of brake function. On [XXX] in the middle of a seriously steep and dangerous decent, the system reported that the trailer was disconnected from the truck causing, loss of trailer brake control which in turn cause a reliance on the truck. The antilock brake system failed moments later. I had to literally stand on the brakes to slow down to keep from going over the side of the mountain. At the end of the dirt road where it Ts onto the highway we could not stop. We travel with a 23 foot 2019 Vintage Cruiser manufactured by Gulf Stream. That weighs approximately 5200 lbs empty; I have a Cat Scale reading of 4840 pounds from a 12/6/24 weight with my previous truck. We do not travel with any water in our Black, Grey or Fresh Water tanks so even fully loaded we are still well within specs for this trucks towing capacity. The brake control on the truck was set to 5. Faricy Boys Ford in Canon City Colorado, verified that a recall had been completed and worked on the truck for 3 full days, testing many things including tailgate malfunctions and miscellaneous electrical systems trying to replicate the problem, no dealer has been able to replicate the problem. They finally replaced all the brakes and rotors as well as flushing the brake system. I respectfully requested that Ford Motor Company assign the review of this case to a regional Customer Service Manager / Engineer to review the complete repair history of this vehicle, via registered mail. We haven heard anything yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11746170

The 2024 Ford F-150. The contact received a recall notification, NHTSA Campaign Number: 25V512000 (Power Train) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The contact stated that he later received another recall notification, stating that the parts were unavailable. The dealer was contacted again. The contact was informed that the parts were on back order. The manufacturer was contacted, and the contact was informed that the parts were unavailable. The contact had not experienced any failure regarding the unrepaired recall repair.

NHTSA ODI 11745086

2024 Ford F150 tremor 14,000 miles The gearshift modual locks into position and locks the transmission (light blinking and transmission light shows on dashboard) You cannot shift to park or start the car, it will do this in drive or reverse and locks the transmission. A hard reset does not solve the issue. The First time this happened l was with my wife and two young children in the mountains around 30miles from cell service. This is a major safety issue. The dealership cannot replicate it, and therefore wont replace it even though it is a known issue. tsb 26-2066 I do have a video of this happening. Fortunately the second time this happened I was close to home. The vehicle occasionally leaves us stranded due to an un-replicated transmission lock flaw.

NHTSA ODI 11744821

The contact owns a 2024 Ford F-150. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance system failed to function properly. The contact stated that while driving in traffic, after being cut off by another vehicle, the Forward Collision Avoidance system failed to detect or alert the driver of the issue, or activate the Forward Collision Avoidance Automatic Emergency Braking feature. The vehicle was taken to an authorized Ford dealer on two separate occasions due to the failures. During the first visit, the service department performed a diagnostic test but was unable to duplicate the failure. The contact was instructed to return if the failure persisted. During the second service visit, a technician performed a road test with the contact and successfully verified that the ADAS safety features were inoperable. The technician and the contact performed identical test drives on four brand new 2026 Ford F-150 vehicles at the dealer and experienced similar failures with the Forward Collision Avoidance system. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

NHTSA ODI 11744277

While traveling at cruising speed (70 MPH) on Interstate 95 South, the vehicle suffered a catastrophic electrical and mechanical failure, resulting in an immediate engine stall. The vehicle lost all propulsion. Due to the sudden loss of power, the vehicle could not safely clear the active lanes of traffic, coasting to a stop near an exit ramp and dangerously blocking highway traffic.Upon attempting to restart the vehicle to move it out of harm's way, the vehicle emitted a rapid clicking noise and again stalled out. Because this vehicle utilizes an electronic shift-by-wire system, the total power failure permanently locked the transmission into "Park." The vehicle could not be shifted into "Neutral" or "Drive" to be pushed safely off the road.This total vehicle failure created an immediate, life-threatening hazard for the occupants and surrounding motorists on a high-speed interstate, requiring emergency police intervention to manage traffic until a flatbed tow truck arrived.

NHTSA ODI 11743613

2024 Ford F-150 The contact received notification of NHTSA Campaign Number: 25V512000 (POWER TRAIN) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11741643

APIM real‑time clock failure. Dealer refuses repair, states ‘software issue’ for 16 months. Clock resets instantly to 12:00, cannot retain time. Will also blink sometime to current time and then immediately back to 12:00. This displays both on my head unit as well as my heads up display.

NHTSA ODI 11739424

The contact owns a 2024 Ford F-150. The contact stated he received the notification letter for NHTSA Campaign Number: 25V512000 (Power Train). The vehicle was taken to the local dealer where it was inspected and informed the parts were backordered. The manufacturer was contacted who confirmed the part status and referred the contact to the local dealer. The contact had not experienced a failure.

NHTSA ODI 11738954

I own a 2024 Ford F-150 Lightning Platinum built in August 2024. The vehicle has been at the dealership for over 45 days for severe, unresolved electrical safety defects. I have attached photographic proof of the main defects. The first three photos show the driver's instrument display screen behind the steering wheel completely blacking out on startup, blinding critical safety gauges like the speedometer. The center screen stays on, but the main cluster is totally dead. Fourth and fifth photos show the driver's seat memory failure. I manually set my lumbar support to a comfortable 3-4-3 setting and save it, but every time the truck sits, the seat completely deflates to a flat zero default on startup. This causes an immediate driving distraction and ergonomic hazard. The factory navigation also randomly shouts driving directions out of nowhere without any driver input. The dealership is currently trying to install a temporary "bypass wire" hack on my factory harness just to see if it fixes the seat memory. However, Ford's internal hotline (SSSC) refuses to authorize repairs for the black screen or phantom navigation until a tech physically catches it glitching on command. Ford’s policy is to return the vehicle unrepaired if it does not fail during active observation. I am requesting NHTSA to investigate Ford's active evasion of safety recall 25V540 (Ford 25S88). The official recall paperwork states the defective supplier software entered production on May 14, 2024. My truck was manufactured in August 2024—squarely within the defective window—yet Ford is using a model-year loophole to exclude 2024 vehicles from the recall population. They are denying owners a permanent factory software remedy and forcing dealers to use unapproved, temporary physical workarounds. The vehicle is at the dealership and available for federal inspection if need be.

NHTSA ODI 11738969

The contact owns a Ford F-150. The contact stated that during cold start up, there is a delay when reversing and resistance in backward movement. The vehicle moves slowly despite full throttle. The vehicle also intermittently experienced harsh shifting. The vehicle was taken to th The approximate failure mileage was 10,000.

NHTSA ODI 11738503

On 4/22/2026 while flat towing this vehicle behind my motorhome, it burst into flames. The trip began in [XXX] . Driving south on XXX, I stopped about 120 miles later at a rest stop near XXX. I did a complete walk around inspection. There were no issues, everything looked fine. We continued on and about 20 miles later another vehicle driver was telling me frantically to pull over. I looked at my rear camera and saw the Ford was smoking. This was not due to an improper neutral tow setting. The truck would have burned in the first 20 miles. I have towed this vehicle many times. I know the importance of doing it properly., Thankfully there was a good place to pull over. I tried to extinguish the fire with my extinguisher but it was too hot. I was unable to disconnect from the motorhome. Both are a total loss. I think of all the places this could have happened and how trapped we could have been. By the grace of God, nobody was injured. Yes there is a police report and an insurance claim. There were no warning signs. My braking system runs on its own battery so there was no draw on the Ford battery. Ford did an update on the computer the night prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11738319

Seat belt sensors do not work correctly for back seat passenger. Seat doesn’t register people sitting in it or when seat belt is buckled sometimes. Issue was reported to dealer and taken for repairs u see warranty, but never completed. Causes issues when carrying passengers because i can’t tell if people are buckled. Sometimes driving down road it alerts randomly that seat belt was unbuckled and causes risk that could lead to an accident when I have to adjust it for a child while driving down the road. This is a wide spread reported issue for these trucks and should be recalled.

NHTSA ODI 11737423

Very hard down shifting at low speeds and it feels like the drive line is coming out of it!! Has been happening since brand new! I have reported it to the dealership and the said it was a quart low on fluid and they added a quart but the vehicle continues to do the same thing???

NHTSA ODI 11736817

Crashed truck and all airbags deployed besides passenger (I was only person in the car). The drivers airbag partially deployed and I smashed my face on steering wheel. It was defective or malfunctioned.

NHTSA ODI 11736445

The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11734268

soy-based wire insulation has caused engine damage to vehicle. Rodents have Damaged the vehicle Wiring due to soy-based wires installed during manufacturing. I have to pay expensive repairs due to mice chewing on soy-based wires installation. The vehicle engine is smoking This will be a reoccurring problem. New wires need to be installed that does NOT attract rodents.

NHTSA ODI 11734181

The contact owns a 2024 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V512000 (Power Train). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA ODI 11732936

Occasional hard downshift for no reason. Feels like it will damage transmission and lower transmission life. Jerks truck slightly when this occurs. More common on hill. Beginning to have some hard shifting coming out of park - recent issue. Purchased truck new in Jan 2025. Has gotten worse with recent Ford automatic software updates or was not addressed in those updates for another recall. Date listed was most recent. Has been occurring for several months occasionally, but with increasing frequency.

NHTSA ODI 11732311

White smoke coming out of rear wheels when driving 80mph. Engine kicks at the same time reducing the speed. Strong smell of brakes at the rear wheels when pulled over. Likely the brakes are engaged at that speed.

NHTSA ODI 11732490

Our 2025 Ford F-150 experienced a complete instrument cluster failure immediately following a manufacturer-initiated over-the-air software update. Component/System Failure: The instrument cluster/display failed completely. The speedometer, fuel gauge, warning lights, and all critical driving information are inoperable. The vehicle is available for inspection upon request. Safety Risk: This creates a serious safety hazard because the driver cannot monitor speed, fuel level, or warning indicators, increasing the risk of unsafe operation. Event Details: After the update installed overnight, the dashboard display was nonfunctional upon startup. The vehicle was operating normally prior to the update, and the failure occurred immediately afterward with no other issues. Inspection/Confirmation: The vehicle was taken to Southwest Ford dealership, where the issue was confirmed. We were told it is an electrical problem requiring repair. The dealership also stated another vehicle there had the same issue following an update. Manufacturer Response: The vehicle has approximately 46,000 miles and is out of warranty. We were quoted about $1,500 for repair. We opened a case with Ford Motor Company (Case #CCH-07666598-Q6Y1R3), but coverage was denied. Prior Warnings: There were no warning lights, messages, or symptoms prior to the failure. We believe this may indicate a defect in the software update system that could affect other vehicles and pose a broader safety risk. We request investigation and appropriate action.

NHTSA ODI 11731352

The contact owns a 2024 Ford F-150. The contact stated that while his wife was in the process of parking the vehicle on the side of the street, the driver released the accelerator pedal; however, the vehicle failed to stop as intended, jolted forward, and hit one unoccupied and parked vehicle, and hit another occupied vehicle stopped at the stop light. The air bags did not deploy. The driver sustained nerve pain, causing the fingers to become numb, and the driver sustained headaches, back, hips, and shoulder pain. It was unknown whether the other driver sustained injuries. The contact's wife drove to an emergency room after the collision and received medical assistance. A police report was filed. The vehicle was taken to an auto collision repair shop, where it was serviced for the collision damage. An independent mechanic had diagnosed the vehicle with a one-pedal driving system and ABS failures. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and referred the contact to the insurance company for assistance. The failure mileage was 13,290.

NHTSA ODI 11730828